Trova voli low cost per Florida

Punti negativi: Food is awful if you compare with other major airlines products. Very old plane

Punti positivi: Food and crew excellent.

Punti negativi: Boarding process delayed as groups 3-6 all lined up together. No air at seats

Punti positivi: The on-board crew were great. Super friendly and chatty. Almost a WestJet feel instead of the serious aloofness that AC is known for

Punti negativi: The entire HUGE MESS from booking til sitting on our last airplane. The “new reservation” system is a horrible joke. The right hand doesn’t know what the left is doing so you get completely wrong info and they won’t do anything about it. I’m a wheelchair assist and had to call 6 times to remind them to put it on my ticket even though each time I was shown that it had been added. They kept seating on the back row of the plain and blamed me for not calling ahead to “let them know I was wheelchair assist so they could reseat me” BUT...they won’t answer you call unless it’s 24 before your flight and then to check at the airport who then tells us it’s out fault cause we didn’t call more then 36 hrs ahead...YOU CANT CALL THAT FAR AHEAD...and ...get this “they don’t have wheelchair assist on my ticket/file”. I about lost my mind over the hours on hold and every different answer as to what what to do and in the end blamed us. ASTONISHING TO ME. THEN THEY HAVE THE NERVE ON-BOARD TO ANNOUNCE THEY ARE THE BEST AIRLINE IN NORTH AMERICA 2019...HORSE PUCKY!!!

Punti negativi: Were not let off plane after landing for 20 minutes and counting because no ground staff were available to open door to gate.

Punti positivi: Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner.

Punti negativi: Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times.

Punti positivi: Imbarco veloce, e personale molto gentile

Punti negativi: Food and beverage

Punti positivi: Comodità dei posti,

Punti negativi: Nel momento che abbiamo saputo del ritardo di quasi 1 ora potevano passare oltre all'acqua anche con altro

Punti negativi: Alitalia sempre un passo in più ad altre compagnie, personale cortesissimo e ottimo viaggio

Punti negativi: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Punti negativi: Boarding process..

Punti positivi: Clean aircraft.

Punti negativi: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.

Punti positivi: Crew good, food okish.

Punti negativi: Entertainment system below average. Disembarkment was poorly handled and resulted in big delays.

Punti negativi: Movies

Punti positivi: Everything is well organized, crew members were great.

Punti negativi: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Punti negativi: Late boarding

Punti positivi: Comfy seats in United Polaris

Punti negativi: Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Punti negativi: The seats

Punti positivi: Almost nothing.

Punti negativi: Allow field research of all terminals to best decide for the next flight to book. If I were 3 seconds off and not running on my last leg to Naga, I would have been stuck in Manila for the entire duration of my trip.

Punti positivi: Boarding was seemless and nice

Punti negativi: There was a delay which was communicated, inflight entertainment could have been better

Punti positivi: The price was right!

Punti negativi: I know the saying “you get what you pay for”, but good service from the flight attendants should be expected in the price. It was hard to get a greeting or a smile from them, far from prompt delivery of food or coffee ordered. We were traveling with two kids under 5, but there was no help offered. You are expected to pay for any and all food or drinks, including water. The airline could at least offer free water. The meal quality was mediocre for the price paid, and their stock ran out pretty fast.

Punti positivi: The crew and service were welcoming, caring and attentive

Punti negativi: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Punti negativi: Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either

Punti negativi: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Punti positivi: The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.

Punti negativi: Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.

Punti negativi: Flight delayed, sat on plane on ground for 4 hours then missed connecting flight.

Punti positivi: The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again.

Punti negativi: Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea.

Punti positivi: It was ok.

Punti negativi: N/A.

Punti positivi: Free food, relatively spacious

Punti negativi: more food!!! REEE!!!

Punti positivi: Movies

Punti negativi: Comfort. Jetblue offers betwee seats ne apacing betqeen rows

Punti positivi: Very kind associate working at the gate. She helped me obtain my seat assignment and was a pleasure to speak with. Her happiness was contagious (even at 6am!). She put me at ease.

Punti negativi: The last travelers in boarding line (including myself) had to check their carry on luggage because “there was no more room in the overhead compartments”. However, while I was walking to my seat, I saw ample storage space as well as suitcases that were laying horizontally or flat and could easily have been adjusted to create even more space. Given that most people pack their most valuable items in their carry on bags (as well as anything fragile), I was a bit uneasy checking mine. The associate who helped check my bag on the tarmac was kind. I was grateful that my luggage had a hard shell case.

Punti positivi: Delayed boarding but made up for lost time in the air

Punti negativi: Delayed boarding

Punti positivi: Just ok

Punti negativi: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Punti negativi: I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare

Punti positivi: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Punti negativi: New variety of food

Punti positivi: Despite being a short flight, they gave food

Punti negativi: Nothing. All ok

Punti positivi: Crew was awesome, airplane was new and clean All planes were on time

Punti negativi: The food

Punti negativi: When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline.

Punti positivi: Too long ago!

Punti positivi: The Dreamliner airplane.

Punti negativi: The food!!!! Worst airline food. The crew barely announce in English. Boarding process is a mess

Punti positivi: :(

Punti negativi: :(

Punti positivi: Crew very good nice fligth too

Punti positivi: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.

Punti negativi: Nothing to complain about. Everything was outstanding.

Punti positivi: Comfort and cleanliness of flight.

Punti negativi: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.

Punti negativi: Time

Punti negativi: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Punti positivi: Services is good .

Punti negativi: Food can be better

Punti positivi: Information sharing by pilots and crew. Economy class leg room is good.

Punti negativi: All good up to the level

Punti positivi: Crew was amazing

Punti negativi: Business class crew was almost too amazing. They were working hard at creating an amazing experience. So much so that I felt like I was giving wrong answers when asked about what I’d like to eat or drink.

Punti negativi: Food could have been better. While we checked our baby stroller at the boarding gate, we did not get the stroller back at the gate. Had to carry the children one of whom had gotten air sick out to pick up the stroller at the baggage claim.

Punti positivi: On time. Very good flight

Punti positivi: The crew were very friendly and professional

Punti negativi: Nothing

Punti positivi: The crew was average

Punti negativi: It was an average flight ... nothing to complain about !

Punti negativi: The flight was delayed by 3 hours making me late for the next two flights and ultimately costing me an entire day longer in transit. While I understand these things happen, Air Canada's response to me asking for help was abysmal. Ultimately, they didn't care and told me it was my problem. Sadly, one of the first people I talked to really did want to help and arranged flights that would have gotten me back on track but he was prevented from confirming the changes due to management. I will never fly with Air Canada ever again.

Punti negativi: Were not let off plane after landing for 20 minutes and counting because no ground staff were available to open door to gate.

Punti positivi: Air Canada's fights to and from Regina to Milwaukee are way to long

Punti negativi: Stile e professionalità degli operatori Alitalia che difficilmente potranno raggiungere i voli low-cost

Punti positivi: I liked nothing, and am sorry for the time i waist it with Alitalia. Especially after not letting me use the lounge even thought I am an elite plus with skyteam and Alitalia is one of the alliance member.

Punti negativi: Applying the rules and respect my skyteam elite plus membership.

Punti positivi: Personale gentile

Punti negativi: Imbarco

Punti positivi: ok , abbastanza comodo

Punti negativi: spazi

Punti positivi: The crew was very cordial and professional

Punti negativi: The boarding was crazy. They called group one and met anyone board and the said all other groups. I was In premium economy and wanted my group 2 that I paid extra for. Also you must use their special earphones which they collect 45 minutes prior to landing. It sure I’ll do premium economy again. I don’t se me the benefit

Punti negativi: Bags did not make the flight. Served no water or drinks.

Punti positivi: Great customer service

Punti negativi: The seats are really small. Even for people not considered tall.

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: The connection was way too tight.

Punti negativi: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Punti negativi: It was late

Punti negativi: Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either

Punti negativi: I didn't like putting two family on different seats far from each other

Punti negativi: Not enough space. Tv was glitchy. Seat uncomfortable.

Punti positivi: The flight was on time.

Punti negativi: The cabin announcements were rapidly spoken and hard to understand. The seats are too close together. The flight was overheated, stuffy air, too hot.

Punti positivi: hilarious crew and they were very helpful

Punti negativi: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Punti positivi: Customer service won't answer the phone

Punti negativi: Customer service could answer the phone

Punti negativi: Late boarding

Punti positivi: Great staff , amazing dinner, and the entertainment screen size was best

Punti negativi: Seats could be a little bigger

Punti negativi: Unexpected $100 baggage fee for second checked baggage

Punti negativi: I was supposed to have wheelchair assistance. None there. Flight was on time. Passenger assistance is AWFUL!!!

Punti negativi: Per problemi di comunicazione con la compagnia sono stato costretto a lasciare il mio bagaglio nell’aereoporto di partenza per poter prendere il volo di ritorno, con la promessa di riceverlo con il primo volo successivo. Promessa che si è rivelata inattuabile per non da procedura

Punti negativi: Strike delay. Very poor food. Cramped chairs. I flight entertainment

Punti positivi: Niente

Punti negativi: Tutto

Punti positivi: on time departure and arrival

Punti negativi: price for baggage, water is only “service” on board