Trova voli economici per Stato di Washington

Punti positivi: "The crew positive attitude"
Punti negativi: "We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board"

Punti positivi: "Nice crew great sitting"
Punti negativi: "Boarding has always been slow with this trip.... disorganized"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti negativi: "Excellent! Got us home on time and with great service! Thank you"

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Business class upgrade"
Punti negativi: "Sitting in window next time"

Punti positivi: "The crew was cranky at the beginning of the flight."
Punti negativi: "More space!"

Punti negativi: "Frankfurt airport is too big. Allowing only an hour for a connecting flight is not enough time. I would never do that again especially if your with a handicapped person"

Punti negativi: "I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Priority boarding for families was easy."
Punti negativi: "The tv monitors didn’t work great. The touch screens reacted very slowly, causing a lot of annoyance. My husbands didn’t work at all."

Punti positivi: "Booked a flight to Italy in economy section and was worried that it would be a difficult and uncomfortable flight. However it exceeded my expectations and never felt that I was in the economy section. They provided excellent service and made sure you were comfortable and attended to. Would recommend"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Lufthansa long haul flights has a really cool air flight status system."
Punti negativi: "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."

Punti negativi: "The food"

Punti positivi: "The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too."
Punti negativi: "The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be"

Punti positivi: "Amazing crew. Took care of people in every possible way and were concerned about their comfort. The food and drinks were above and beyond. Other airline CEO’s should fly Lufthansa and find out what they need to do to impress their customers. side pockets beneath the windows are great to have."
Punti negativi: "The only thing I can say is the seating on a long flight needs a little more room. When the person in front lets their seat back it gets to be a little cramped."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Service was great. Seats were spacious and comfortable. Smooth plane ride."

Punti negativi: "Voli in ritardo"

Punti positivi: "I was on exit place so there were a lot of room space. Flight was only 1 hour."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Good service, decent food, nice entertainment options and it's nice not to feel like the airline thinks it's doing you a favor by letting you fly with them."

Punti negativi: "Boarded late, departed late, and they made my boyfriend check his standard sized carry on bag at the gate."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "Very nice airline! Hundreds of movies to choose from, nice hot meals served twice on international flight with top end, complimentary alcoholic beverages. Little bassinets for babies to sleep in."
Punti negativi: "Very tight space in economy seats"

Punti positivi: "nice sevice"
Punti negativi: "I asked a bald headed steward for an additional chocolate and he said he was saving for first class. come on poor customer service"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Nice smooth process and good deal"
Punti negativi: "You did just fine"

Punti negativi: "Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones."

Punti positivi: "On time, great crew, comfortable ride even in coach"
Punti negativi: "Proper charging stations on planes (not just underseat plus, but better to have front-facing USB)."

Punti negativi: "The person next to me was x and overflowing onto my area and leaning on me through the flight"

Punti negativi: "Cabin crew makes way too much noise on an overnight flight. On these flights, the focus should be on letting passengers rest, and limiting announcements, even if that seems to take away from the perceived level of service."

Punti negativi: "The flight attendants were not helpful or attentive. A nine plus hour flight and they offered drinks once, picked up garbage once and when we tried to give them garbage before landing, told us to put it in the seat pocket or toss on the floor! It looked like the plane had been trashed when we exited"

Punti negativi: "Flight delayed, lost our luggage, broke our stroller"

Punti positivi: "The price."
Punti negativi: "You have to pay for confirmed seats, and the seats are uncomfortable. No free beer or wine on international flight and the ticketing in Dublin was SUPER slow!"

Punti positivi: "Great movies and TV available."
Punti negativi: "The food and service was pretty mediocre. The plane was old and felt dirty."

Punti negativi: "Over 90 minutes delayed. Plane was so hot it was uncomfortable"

Punti negativi: "The arrival point in Dublin airport is like a ramshackle passageway. A good walk from Terminal 2(supposwd arrival point) A Swiz by Are lingus. Ruined all the good points."

Punti positivi: "Great crew and food! Loved the comfort."
Punti negativi: "The selection of movies could be better. There wasn't a lot to choose from."

Punti negativi: "See above"

Punti positivi: "Friendly and helpful crew. We were served drinks and food. I liked that the flight attendants requested everyone put their seats in the upright position anytime food was served so that the person sitting behind you had space to eat."
Punti negativi: "Seats were uncomfortable (in all fairness, most airplane seats are uncomfortable!)."

Punti positivi: "Nothing"
Punti negativi: "Delayed for 8 hrs. Had to go through passport control twice. Horrible service"

Punti positivi: "Quick organized boarding, friendly staff, much better flight than I expected. Food was even pretty good...Customs in Shannon was MUCH easier than Heathrow would have been, so thankfully, I went through customs in Shannon."

Punti positivi: "Non stop service to Seattle; going through US Customs in Dublin."

Punti positivi: "Entertainment very good food good"
Punti negativi: "Cramped boarding disorganized"

Punti positivi: "comfortable flight, excellent crew."

Punti positivi: "Good flight with good service."

Punti positivi: "Crew were efficient and courteous. Food was tasty."
Punti negativi: "Seat in front of me was broken and leaned back too far. Audio plug wouldn’t accept two prong headset. Video screen was nonfunctional on flight to Dublin."

Punti negativi: "For some reason I am not sure of the flight was late taking off. I think the plane may have been delayed before arriving in Dublin."

Punti positivi: "Friendly and practical no complaints"

Punti positivi: "Very comfortable in a very good flight crew"

Punti positivi: "very professional crew"
Punti negativi: "Too many people bring too much cabin baggage Delayed taking off because of late boarding"

Punti positivi: "Direct flight and preclearance completed in Dublin"
Punti negativi: "Not a great seat, back middle; poor food"

Punti positivi: "I was very satisfied with both of the meals that were served in my flight from Dublin to Hartford,CT"

Punti negativi: "No complimentary water. Seat would not go back. Steward was disinterested and did not assist. Very uncomfortable flight."

Punti positivi: "Pre-check customs in Dublin is nice, flight left on-time, food was reasonably good, arrived early."
Punti negativi: "Seat space is tight as is usual with most airlines - people aren't getting smaller."

Punti positivi: "Seating location was as expected and service was great. We enjoyed the overall flight experience."
Punti negativi: "Check-in at Milan was quite slow and confusing. Would recommend opening earlier or having additional staff. Once you make it through the check-in process, you are stuck in an area of the airport with very little amenities."

Punti positivi: "The food was good the flight was average. The airline staff was very friendly and helpful."
Punti negativi: "The seats were very small not enough legroom. The armrests didn't fold up completely."

Punti positivi: "Hostesses were pleasant, food was ok."
Punti negativi: "Seats uncomfortable, on flight entertainment system did not work consistently."

Punti positivi: "Sat in exit row, so leg room was great. Entertainment: played 5 card draw with my wife."
Punti negativi: "Aer Lingus' model is kind of no frills, so can't be upset about no movies, free drinks, etc."

Punti negativi: "Need Fruits, vegetables, salads, fresh fish,"

Punti positivi: "Everything was good overall."
Punti negativi: "Seats got a little uncomfortable after a while."

Punti negativi: "Narrowness of seats is extreme. Food was terrible."

Punti positivi: "The comfort of the plane was great compared to Ryan air"
Punti negativi: "I don't like that I must travel to Dublin from cork to fly to Amsterdam for a cheaper flight"

Punti positivi: "The opportunity to land close to home."
Punti negativi: "Nothing"

Punti positivi: "Aircraft was clean, new, crew was courteous, in flight services were certainly satisfactory"
Punti negativi: "Two major problems, when we went to check in, we stood in line and were very rudely told by some German British Airways attendent that we couldn't check in with them and that we needed to go to Aer Lingus, this even though our reservations were through British Airways. Second, despite my efforts over a few months to make seat reservations, my daughter and i were separated. Aer Lingus reps in rome fixed that and I was very, very grateful for that, but when we got to the Dublin/Boston leg of our flight, they couldn't or wouldn 't fix the seating issue. On board the plane though, the flight attendents arranged for my daughter and I to sit together. Really upset me that I didn't know until the very last minute, on the plane, whether I was going to be able to sit next to my child."

Punti positivi: "good crew"

Punti negativi: "wi fi a bordo;"

Punti positivi: "crew was nice"
Punti negativi: "seats were very uncomfortable."

Punti positivi: "Made great time crossing the Atlantic."
Punti negativi: "This flight combination was a tough one, yet it did, in the end come together. The meal(s) were good enough (but not better than), though the stews could spend precious little time with any given passenger. Oh, the meal choices ran our such that we had a 1 choice choice. Odd. Though we got across the Atlantic pretty fast, the turbulence the pilots were unable/unwilling to evade was pretty frightening..."

Punti positivi: "The crew was helpful and the plane was clean."
Punti negativi: "The rows were terribly tight (no one in my group is over 5'1" and neither of us could cross our legs). The cabin was too bright and the announcements were too frequent to be able to rest."

Punti positivi: "Great boarding experience, good food"
Punti negativi: "Speakers for entertainment were ridiculous, poor ear speakers made it impossible to hear selection. I opted to use my own ear buds and iPad for entertainment. Seating was very poor for an overnight flight I expected more room and at least would have liked to sleep with my head on the tray but with the passenger in front of me leaned back there was barely enough room to get up and use the bathroom"

Punti positivi: "Good flight. No problems during check in. Flight left and arrived on-time."
Punti negativi: "No issues."

Punti positivi: "I love your airline. First trip with you this week. Clean spacious planes. Friendly and caring staff... noticed great things watching crew help others. Great entertainment options and quality. Food was tasty! Looking forward to my next trip with you."

Punti negativi: "Since my ticket was with British Airways "Operated" by Aer Lingus, I was not the only one confused about which airport terminal to go to. The taxi driver was confused too. He was not sure he had dropped us at the right place. Even the person at the Information Desk at the airport said it could be unclear for someone "not in the business". Please rectify. Thanks"

Punti negativi: "the staff was rude"

Punti positivi: "Did not get the correct meal on the connection flight Entertainment system and selection outdated"

Punti positivi: "Amazing punctuality, both on the way out to Lisbon and on the return to London."
Punti negativi: "Cannot really think of anything that needed attention on these flights."

Punti positivi: "Nice and friendly crew"
Punti negativi: "None"

Punti negativi: "The crew not sympathique"

Punti positivi: "usb Power"
Punti negativi: "The seat padding needs to be improved."

Punti positivi: "Velocità di volo"
Punti negativi: "Sicuramente l’attitudine del personale (freddo) antipatico non disponibile problematico scortese Ma proprio pena"

Punti negativi: "Too cold on plane"

Punti positivi: "Personale cordiale e disponibile."

Punti negativi: "Boarding process could’ve been organized better to make for a more efficient and speedy journey onto plane."

Punti negativi: "Check in too long 3 different queues Took too long to open check in Boarding not efficient Flight was delayed"

Punti positivi: "Clean & ready"
Punti negativi: "Entertainment options"

Punti positivi: "Great entertainment selection."
Punti negativi: "I had two flights that day: TAP Portugal: greeters, assistance loading carry-on, fish with potatoes and spinach, glass of wine, pudding, sandwich, carrot cake bite, coffee and a blanket. Jet Blue: water three hours in, (unhealthy) bag of chips."

Punti positivi: "New plane, clean, entertainment system was state of the art."
Punti negativi: "The flight attendants were not very nice. Seemed to not want to be there. Service was nearly not existent."

Punti positivi: "Very friendly crew, nice plane"
Punti negativi: "Very expensive extras like seats and luggage"

Punti positivi: "food and price"
Punti negativi: "boarding... control the luggage size"

Punti positivi: "Puntualità"
Punti negativi: "Pessimo snack delle ore 12:00 Identico a quello del volo delle ore 7:00 Mai successo"

Punti positivi: "Puntualità"
Punti negativi: "Pessimi snack"

Punti positivi: "On time departure, early by 30 min arrival."
Punti negativi: "Low quality of food. Some flight attendant barely spoke English. Low choice in movies."

Punti positivi: "The tripulation are very nice people."
Punti negativi: "The space between seats are small."

Punti positivi: "All!!"
Punti negativi: "Nothing."

Punti positivi: "Flight left approx. 20mins early, good service and efficient handling by crew."

Punti negativi: "poor and cheap plane"

Punti negativi: "Ritardo di due ore e passa per non precisato guasto tecnico al velivolo."

Punti positivi: "Entertainment and seat space were great."
Punti negativi: "They somehow managed to lose the entire flights luggage"

Punti positivi: "great seats, great egg tarts and easy check in"

Punti positivi: "Big plane. Breakfast snack was a nice surprise, didn’t expect that on an intra-European flight"
Punti negativi: "Boarding started a bit late, didn’t like the bussing on the airport. Entertainment minimal (then again, it was an intra-European flight ...)"

Punti negativi: "Mi hanno cancellato il volo senza avvertire, dovevo partire alle 9 del mattino e mi hanno messo nel volo delle 19. Sono incinta e in piu viaggiavo con un bimbo di 7 anni, non ci hanno dato nemmeno un voucher per mangiare e il personale di informazioni a Lisbona sono stati tutti antipatici. Siamo arrivati a Zurigo alle 22:45 non cerano treni per Basilea, sono dovuta prendere un treno per Zurigo HB con tutte le valigge e da lí abbiamo preno un altro treno per Basile. Siamo arrivati alle 2 de mattino a casa. Viaggio STRAZIANTE PER COLPA DELLA TAP."

Punti positivi: "La puntualità e l'assistenza"
Punti negativi: "Avevamo prenotato il lettino da infante ma abbiamo dovuto chiederlo perché non arrivava."

Punti positivi: "Buona l'assistenza"
Punti negativi: "L'imbarco prioritario era un po confuso e non organizzato bene"

Punti negativi: "Ho dovuto pagare 25€ per avere un posto finestrino. Non senso."

Punti positivi: "Food was abundant and pretty good. I paid $91.95 US (think it was 75 euro) for the exit row and felt this was money well spent."
Punti negativi: "They charged me $90 for my luggage. Several weeks or perhaps even months after I booked, I received an e-mail saying I had booked Super Cheap Economy or some such. It had a link to pay for 'additional services' but not luggage. At the time of booking, I checked and the price given was $35. So, I have protested the additional $55 with my CC company and will see what happens. BTW the luggage was not overweight. They turned off all the lights, including my personal reading lamp, so I could not read and had to just sit there doing nothing. That really blew big chunks. I only got two small glasses of wine."

Punti negativi: "If there is a luggage fee it should be clearly stated while reserving the flight. It was upsetting to find out at the airport that there was an extra 85 dollar fee on top of the ticket price. The plane was also very cold. Very uncomfortable."

Punti positivi: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Punti negativi: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Punti positivi: "Everything smooth!"

Punti positivi: "The check in was smooth and boarding was quick"
Punti negativi: "We had problems with TAP up front related to baggage fares and them keeping the $85 I paid for my son who is 2 meters tall to be in an exit row and then assigned to a different seat. He was miserable for almost seven hours."

Punti positivi: "Flight crew was friendly."
Punti negativi: "Not being told up front of having to pay for my luggage. First I was over charged on departure ($90.00) and also having to pay on return flight. Travel agent never made us aware of this."

Punti negativi: "was delayed 2 hours"

Punti positivi: "Very gentle staff. Good food and service. And I will visit Lisbon next time."
Punti negativi: "Too early in the morning. A better connection in Lis wil lhelp"

Punti negativi: "1) I tried several times while traveling but was unable to figure out how to choose a vegetarian option for the flight. When I called customer service, after a long hold time, the woman I finally spoke to told me it was too late to order vegetarian and refused to help me. I have never flown another airline (Air India, Turkish Air, United, American, China Southern, etc., etc.) that did not make this easy to choose during booking or check-in and that did not already have a standard ovo-lacto vegetarian option on the regular menu. Vegetarians practice for all sorts of reasons, including religion and health needs. It's unacceptable to make it so difficult to meet your meal needs while trapped on a plane for nine hours. 2) The check-in agent did not know the rule about all remaining seats being opened for passenger choice three hours before booking and insisted we had to pay to get aisle seats despite one of us having a health problem necessitating her standing up and walking every 45 minutes. Then another agent told us we couldn't choose seats for free for our Porto to Newark flight when we check in for our Madrid-Porto flight because it wasn't technically three hours before the Porto-Newark departure. But how were we supposed to choose seats for the Porto-Newark flight three hours in advance if we are in an airplane flying to Porto at that time? This makes no sense. Seats should be opened for every leg of a same-day journey at the same time. The agents were unhelpful and unsympathetic. 3) This was an old plane without options to choose a film or show to watch. Instead, passengers could flip through a few channels and hope to find something of interest that was already playing -- there was no way to begin a film or show from the beginning if you landed on it in the middle of its running time. I cannot recommend TAP Portugal to any of my friends, family, or colleagues after this experience."

Punti negativi: "Plane too small and doesn’t have the thing to charge my phone"

Punti negativi: "had to pay bag fee, though website said 1 hold bag was included!"

Punti negativi: "As I keep metioning....you guys need to be more generous with the Victoria program. I fly you guys a minimum of 7 or 8 times a year, plus numerous partner flights, and what do I get? no free upgrades, 60,000 miles to become gold etc etc"

Punti positivi: "Sicurezza volo, disponibilità assistenza immediata"
Punti negativi: "Posti in aereo molto stretti"

Punti positivi: "Sicurezza volo, disponibilità assistenza."

Punti positivi: "Just about everything"
Punti negativi: "The connecting flights with BLUEJET"

Punti negativi: "The sizing device is much smaller than it needs to be for carry on roller bags. My bag was forced to be checked by the ground crew on this Tap flight. My bag is a normal sized carry on bag that has always fit on all flights. There was plenty of space on the aircraft for it. The ground crew also let others on with larger bags so they dont even apply their policy in a consistent manner. I will do my best to avoid TAP from now on."

Punti positivi: "Excellent service on board and at the ground... Very convenient United conection in the US :)"

Punti positivi: "the short connection time to Lisbon great service on SWISS and TAP the fact that I was allowed 2 pieces of hand luggage. Not forgetting your great service to adjust my booking from economy to business class Thanks"

Punti positivi: "Nice refreshments, friendly attendants"
Punti negativi: "It took a very long time to check in and board."

Punti positivi: "Wine was nice and metal container of so-called business class utilities (socks, tooth brush, etc.)"
Punti negativi: "Seats are coach seats! No entertainment. No AC power sources. Shame!"

Punti positivi: "The crew was very friendly and check-in was uneventful. A group of us traveled from MXP to EWR via LIS. Excellent ride on each leg."
Punti negativi: "I love the flight attendants uniform. The ticket agent allowed me to change my seat to the exit row with no extra charge. Some of my group was charged for overweight bags and others weren't. A little inconsistent."

Punti negativi: "Tight seating"

Punti positivi: "Nostalgic plane ride"
Punti negativi: "Use more modern plane for these short trips. No drinks offered due to turbulence. Old Bombardier plane had no way of storing carry-ons other than beneath seat, thus limiting leg space"

Punti positivi: "The food and entertainment were great."
Punti negativi: "The flight could have been on time."

Punti positivi: "The crew was good. The comfort level of the seats were awful. People throw their luggage in the overhead compartment to fit theirs and nobody else. I had to put my backpack in front of me and had absolutely no leg room. The seats were smaller than usual."
Punti negativi: "Serve some pretzels at least."

Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"

Punti positivi: "Roomier seats overall, the headrest screens and USB ports are great!"
Punti negativi: "We paid extra for seats with more leg room and got the same as everyone else. Why the charge? Our departure was delayed. The plane had some sort of fragrance regularly coming thru the ventilation that irritated my sinuses and made me ill. The water for the only service on the flight (for coach anyway) was warm and tasted odd. Cabin temperature was too warm (multiple logical arguments can be made for cooler temps over warmer)"

Punti positivi: "It was comfortable..the food was plentiful, but the chicken wraps were like eating cardboard...ice cream a delight."
Punti negativi: "The chicken wraps were almost unedible..."

Punti negativi: "Temperature varied widely throughout the flight. Entertainment system down for over an hour. No fresh food left for the back of the plane - Late departure."

Punti negativi: "Grouchy attendants....even though I did my best to stay out of their way or interact positively, they were determined to be brusque and uncooperative. I understand they have a tough job to do, but pushing past people who are in the process of getting out of their way (even holding a baby!) is uncalled for. This happened not once, but 3 or 4 times in the course of the flight to my traveling companion and me."

Punti negativi: "Employees very poorly trained in dealing with problems. While our flight was okay, the previous flight was overbooked and a number of transferring customers were bumped because their flight was late. I understand this is common practice, but the employees handled it VERY poorly, even yelling at the passengers when they voiced their dismay at what was going to be a very long layover after a very long international flight."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti positivi: "The movie collection is pretty decent. The food is decent and they provided snacks, etc as well. The stars is nice and I saw them helping out the parents who flied with small toddlers."
Punti negativi: "There was 40 mins delayed because there is Toronto flight canceled and they tried to reroute those people to our flight. But a lot of these people have connection flights and we have to run through the long connections platform to get to the other side as well as go through the customs because it's the point of entry back from Rome."

Punti negativi: "Flight was about an hour late due to crew problems."

Punti positivi: "I got an aisle seat"
Punti negativi: "Unable to use washroom as both units on our aisle were disabled. When crossing the walkway to get to the washroom on the other side, one customer sitting on that row said we cannot pass. She even stretched out her leg to touch the wall in front in order to block passages. She must also be upset as a result of the disabled washrooms. Food was really sub standard. Breakfast was a so called chicken sandwich that looks like a cherry pie from McDonald. I got water spilled over me when water was poured for my neighbor customer. My jacket, pants and even right sock were all wet Crew did not apologize even when I asked for napkins to help dry my clothes. Very unprofessional. He should have used a tray to hold the cup when he"

Punti positivi: "Boarding was quick. Crew were good."
Punti negativi: "We left Rome over an hour late due to a computer problem that had to be reset. The pods in business class were the old style and not very comfortable for sleeping."

Punti positivi: "Airbus 787"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "Flight crews were great."
Punti negativi: "Ground crews and Air Canada's booking system caused no end of trouble. Weather started the problem but human error meant an incredibly stressful rebooking, requiring three agents at ticketing plus the IT help desk just to figure out what the agent I had reached over the phone had done. In Quebec City not nearly enough agents to check bags; huge lines, people being shunted to the front so they wouldn't miss their flights."

Punti negativi: "tight seats, charge for food"

Punti positivi: "Leg room was good"
Punti negativi: "Video screen"

Punti positivi: "Crew friendly and helpful. Short flight. Great service (got a soda and pretzels on a 30 minute flight)"
Punti negativi: "Small, worn plane."

Punti positivi: "The ice cream and the one woman in customer service that actually seemed to care."
Punti negativi: "My husband and I were flying to Italy, on the first leg of our flight neither of our screens worked so we had six hours with no entertainment. They gave us a card to make it up to us but (wisely) don't tell you what it is for. It turned out to be for 10% off your next flight if you book it through their website within a year. Useless. On our return flight we were delayed on the tarmac for over an hour with no air conditioning, they originally said they were waiting for a signature but then said that there was something wrong with the engines that help us take off, then the cabin filled with a fuel smell, then they said they had brought the wrong item for the repair and we were waiting for the correct one. When we finally took off my husband's screen didn't work yet again and this was a 9 hour flight. The flight attendant said that some of the screens hadn't worked for a while ( probably cheaper to hand out useless discounts than to fix them.). We received another 10% off card, which we cannot combine or transfer, again useless. We missed our connection because of the delay, they booked us on another flight but because they didn't tell us that we had to pick up our luggage or where (it was on a different carousel than the rest of the luggage from our flight) and that we had to go through customs we (and many others) missed that flight too. We finally got a flight out the next morning and they put us up at a hotel. We both had to miss another day of work and it was quite an ordeal. My husband's screen worked for almost all of that last flight before it seized up. We didn't bother to report it that time since another 10% off coupon wasn't going to do us any good. Overall it is concerning that Air Canada doesn't seem to be maintaining their planes in optimal condition and that their idea of compensation involves them making even more money from me. Never again."

Punti positivi: "Short flight. Simple. Smooth."
Punti negativi: "There was a short delay because crew was caught up in security."

Punti positivi: "II was disappointed with the food. Last May when I used AC it was much better, even edible. I left my IPad on the flight and it was not only retrieved and properly identified but was delivered to me on my connecting flight. Most grateful."
Punti negativi: "The food."

Punti positivi: "It was a very short flight, but with all the weather issues in Seattle at the time, they did everything they could to get us off on time (maybe even early) to avoid air traffic control delays."

Punti negativi: "When boarding the plane in Rome, there was not rhyme or reason. Seats towards the back should have been urged to use the back stairs. Two way traffic down the aisle of a plane does not work with suitcases, backpacks, etc, in tow."

Punti positivi: "I was really tired and the plane was full but I could nap. Baggage came quickly."
Punti negativi: "No free meal because not technically an international flight I guess."

Punti positivi: "The food was good, very attentive staff, OK legroom (coach), and the cabin was kept cool, with pillow and blanket"
Punti negativi: "Bathroom was a mess, boarding was a zoo, however, in all fairness, this was due to the construction at the airport, not necessarily Air Canada"

Punti positivi: "Going through customs and immigration in Canada before returning to the US is very convenient and saves time after you land."

Punti negativi: "4 hour delay without proper warning, not announced until I reached the airport ( I did check before)"

Punti positivi: "Food is okay. No delay on time flight I enjoyed it"
Punti negativi: "So far nothing flight attendants are very nice"

Punti positivi: "Media and staff very good"
Punti negativi: "Airport was empty, plane was empty. But still had to wait to get on due to filled with people who put suitcases away that sat near front but not first class."

Punti negativi: "Air Canada closed the door ten minutes before departure although the knew we were in the terminal trying to get to the gate. Air Canada charged us $315 for a flight two hours later."

Punti positivi: "I really enjoyed the amount of food we got. Especially for the long flight we had. Chicken , snack and then a wrap. Very good. Please continue this."
Punti negativi: "The seat in front didn't have the foot rest and it was really uncomfortable. Anyway to make the seat go back a bit more would be ideal , other then that the flight was great. Crew was very helpful and friendly"

Punti positivi: "- At Rome FCO, one of the Air Canada representatives pulled out of the line to get us into the business class check-in line since we had 2 kids - we totally loved this focus on families and respect the attention to detail! - The flight from FCO to YYZ was awesome! great food, great service, constant flow of drinks and the dessert was awesome! my kids are picky eaters and even they enjoyed the food - Movie and entertainment selection was awesome - Lastly, appreciated the prompt service for getting child stroller at the door of the aircraft at all times (from FCO-YYZ-PDX)"
Punti negativi: "- The new designed aircraft are meant to pack more passengers which means the aisle for rolling the trolley is very narrow - poor flight attendants were having a challenge and bumping trolley into seats (not their fault at all) - given likelihood of injuries and lawsuits, I highly recommend AIR CANADA management to do something about this narrow aisle before it is too late (i.e. major lawsuit filed by future passenger on account of injury sustained because of getting hurt by food trolley)"

Punti positivi: "I enjoyed the selection of movies that they had."
Punti negativi: "Seats are wildly uncomfortable and cramped. I guess that is what you come to expect from flying, but man does it suck. Longer flights, over 4 hours, should include a complimentary snack. It is a long while to go without food, and paying 5 bucks for a small pack of candy is a bit ridiculous."

Punti positivi: "Like? Not really."
Punti negativi: "I asked a flight attendant for help to put my hand luggage over head, but she advised me me next time to bring lighter bag and walked away!!! Nice! The bag was 4,5 kg! A gentleman from next seat kindly helped me without asking."

Punti positivi: "The on board service was fine."
Punti negativi: "The plane was late. We had to spend night in Toronto. We have not received our luggage yet after being assured it would be on plane with us. the boarding in Rome was pure chaos. The Italian staff were totally out of control"

Punti negativi: "Seats did not recline. It was one of the least comfortable flights I've been on in th past few years."

Punti positivi: "The crew in the flight from Rome were marvelous. I was sick during the flight and they were helpful"
Punti negativi: "The flight was horribly delayed and my plans and onwards transit was seriously affected. I missed my connecting flight from Toronto to New York and as a result, my plans to proceed to Boston was destroyed. When I spoke to the agent in Toronto, to route me to Boston, she told me that Air Canada's contract with me is to a place and not necessarily at a particular time. That was unbelievable. I arrived New York stranded, at 1:30pm, with no ability to continue to Boston. I had to spend so much money to get me to Boston. It was a horribly long day. Over 25 hours on the road, counting when I arrived Rome airport and when I finally got home."

Punti positivi: "Their 787 is indeed a dream to fly! The flight felt much shorter than on other airplanes."
Punti negativi: "Their website didn't work for checking in, then their offices were closed most of the time, with no 24 hr support, leaving me high and dry on several occasions when I needed to check in, and when I needed to make a special meal request."

Punti positivi: "Flight was delayed out of italy causing us to miss our connection. Then flight next morning was delayed twice for some bogus reason, then cancelled all together. We ended up renting a car and driving four hours home. People flying to other cities on east coast were having similar problems. Actually flights back and forth to italy were ok......everything else was a nightmare."

Punti negativi: "They overbooked the flight and would not allow me to board even though I had booked my ticket months in advance."

Punti negativi: "I didn't like that I did not get home on the original day specified. I didn't like that my luggage was lost because you all directed me to another airline to get home. It was very stressful and exhausting."

Punti positivi: "Flight was on time. Was able to move from my assigned centre of row seat to an aisle seat, which however was I'm the last row outside the toilets. Checked bag came quickly in Seattle. Descent was gradual enough, or something, that my ears, which normally hurt excruciatingly from about 20,00-10,000 feet, barely bothered me."
Punti negativi: "Check in, customs, etc in Toronto was a series of long long lines that took nearly 1.5 hours (not AC's fault but an unpleasant aspect of the trip). Plane was full and very cramped, impossible to get up and walk. The tv monitors on my side/half of the plane conked out midway through flight."

Punti positivi: "Our family of four took this nine and a half hour flight on a day when it was important we stay awake. The inflight entertainment helped. My husband watched three movies, my kids and I played games (often together), and we used the accurate flight tracker to monitor our status. The food wasn't bad at all. Lunch was either chicken or pasta (which my son and I enjoyed) and we had wraps for snack (chicken or veg, which were very good). The beverage service was good and they came around a couple of extra times with water. The flight staff were friendly and helpful. My son is special needs and they were very accommodating."
Punti negativi: "Boarding this flight was a zoo. Instead of orderly calling zones as usual, it was an every-man-for-himself atmosphere. And then boarding was actually onto a bus which carried us out to the plane. Boarding was in front and back of the plane, but deplaning was only at the front of the plane, which took forever and we had a connecting flight. Word of advice: don't try to connect with less than two hours if you're heading to the US. We had at least four checkpoints to go through. (But that clearly wasn't on Air Canada and they, in fact, had someone at Customs watching out for us.)"

Punti positivi: "New plane, nothing was run down, the seats and tvs were in good repair."
Punti negativi: "The board in and baggage drop of in Rome were a bit hectic and disorganized"

Punti positivi: "Staff are wonderful."
Punti negativi: "Not comfortable compared to other airlines."

Punti positivi: "wonderful airplane fantastic crew endless options for entertainment"
Punti negativi: "wonderful airplane fantastic crew endless options for entertainment"

Punti positivi: "The crew was great!!"

Punti positivi: "I was able to upgrade to business class at a reasonable rate. It was well worth it and the ticketing agent made it as easy as possible."
Punti negativi: "There could have been someone at the gate sooner to answer questions or complete upgrade transactions."

Punti positivi: "Not enough leg room for an international flight. Only a couple of the many flight attendants seemed very happy to help you or to even be there. As soon as the plane, the flight attendants started selling items and services ie: $11 codes to watch movies, cigarettes, etc. Cigarettes??"
Punti negativi: "What happened to a complimentary drink with your meal, more than one kids movie as a choice for entertainment, friendly attendants and LEG ROOM? E"

Punti negativi: "Condor asked me to check in my hand luggage due to lack of space. Then they lost it. That happens... But after losing my luggage Condor acts like it is not their problem and tells me I should work with some generic luggage tracker company."

Punti negativi: "Air hostesses too hectic"

Punti negativi: "Too hot, weak entertainment Probably will use other airlines going forward"

Punti positivi: "The flight attendants were very nice."
Punti negativi: "1. There was no organization when boarding. It was chaotic. 2. For some reason, everyone appeared to have a difficult time finding overhead room for their luggage. 3. The attendants are used more as sale‘s people than attendants. The items they were selling included candy, spirits, and cartons of cigarettes. 4. They only offer two free movies, a few tv episodes, and music. 5. They serve you food twice. No snacks. No alcohol."

Punti negativi: "Flight was overbooked and we were not boarded. The personnel at the gate desk asked us to wait in the hallway outside the gate until further notification. When the plane was almost finished boarding, I went to the desk to find out whether we would get on. They admitted they had "forgotten about us". We then took the arduous trek through passport control back out to the main terminal to rebook. The only option we were presented was a flight the next day, instead of our 9h direct flight from Frankfurt to Seattle this was going to be a 19h flight via a long layover in Chicago. I tried hard to work with the agent to find another option, and asked for the supervisor. She told me "this isn't going to help you". Horrible horrible."

Punti negativi: "Non existent customer service. No individual lighting in main cabin, no attempt to fix the problem. Bathrooms were falling apart and disgusting. Cattle car mentality."

Punti positivi: "The boarding process seemed difficult to go through. Waited 1 hr to check in baggage because 2 agents were all they had. We had two more screenings after this that almost seemed misunderstood by the Condir personnel."
Punti negativi: "Condor seems to take every opportunity to retell the customer that you’re flying cheap. Inadequate staff, grumpy stewardesses, horrid food and the older very cramped seat style. By the time we added surcharges for seats and luggage, we were already in the regular fare range of Lufthansa. Which we regretted not taking to Germany. Beware."

Punti positivi: "Nothing"
Punti negativi: "It took over an hour for the baggage to start coming out, and they were so disorganized it came out on two different baggage carousels."

Punti positivi: "We arrived safely."
Punti negativi: "This cheap airline packs in the passengers like sardines, then randomly charges them for the weight of their carryon luggage; the staff are rude; the boarding process was completely bungled; and for any good food or entertainment the passengers are again charged extra. I am never flying with Condor again!"

Punti positivi: "I like the crew and nothing more"
Punti negativi: "The food is very bad Any thing normal cost money Food.tv.drink. It was very cold or too hot that everybody was complaining about"

Punti negativi: "There were only two movies for free. You have to pay for all others."

Punti positivi: "The flight crew was great, and the aircraft was very nice and clean."
Punti negativi: "I showed up to the airport 2+ hours early, I tried to check in online, was given a error the said my reservation didn’t exist. When I arrived at the airport I went to the check in counter, when I told them I was checking for a flight to Seattle, i was told that I couldn’t check in because there was a issue with my flight. I was directed to a corner of the terminal. This corner had no chairs or seats for us, we sat there for 2+ hours all the way up to the time our flight was intended to depart. All the while we tried to get information or what was the issue, but we were just stonewalled. Finally past our boarding time were were told the flight was being canceled, and to standby for more information. Another half an hour went by before they told us they were getting us a hotel, and buses to the hotel. So then we waited another 15 minutes or so when they asked us if we had checked in because we needed a ticked to get a room at the hotel. Again we waited in line for 20+ minutes to check in. I had 2 bags to check, one I need at the hotel, the other I did not. They let me check the one bag I could, told me to check the other at the business class check in in the morning to avoid the line, sounds good, or so I thought. So condor gathers us all up, an entire 767 worth of people, and begins hearding us to the buses, they don’t tell us where we’re going, just to follow the one employee, to the 5 or so buses. A large group of us got split off at a set stairs, helping older folks and family with strollers get down the stairs. Now I spent 30 minutes wandering around Frankfurt am main looking for buses. Well they don’t park them out front, they park them out in the middle of nowhere. Finally get to get hotel, it’s a nice hotel. The next morning the lady at the business class desk was extremely rude."

Punti positivi: "Smooth flight and I always appreciate the flight tracker!"
Punti negativi: "Either El Al Airlines or Condor lost my bag:-( The boarding process was really weird and slow. It would have been nice to have identified the gate earlier."

Punti positivi: "The online entertainment has a nice variety of interesting shows, including documentaries. My seat was comfortable with good leg room, but only because I got lucky when I asked for an exit row seat while checking in. The regular economy seats are extremely narrow and uncomfortable with almost no leg room (and I am only average in heigh). Taller people sitting in regular aisle seats are hanging their legs out into the aisle throughout the flight because they have to for any kind of reasonable comfort."
Punti negativi: "Somehow the airline should tell passengers that they are going to have to go through a(mother) strict security process before getting on the plane in Frankfurt to the U.S. We all stood in line for close to an hour in a very hot area of the airport to go through full-on security - water gets thrown out, shoes off, laptops out - the whole works, again. I had already gone through this kind of security in Vienna for the Vienna-Frankfurt leg of my trip. I had no idea this was going to be required and had planned to use my time in Frankfurt to relax and get something to eat. Instead it was spent standing in a surprise security line that moved extremely slowly. Not a fun way to spend the time before getting on an 11-hour flight. If they are going to require that security they should have many more lines available so that it moves at a reasonable pace."

Punti positivi: "The food and some complimentary beverages were good. The movies minimal and extra cost."
Punti negativi: "The boarding process was very disorganized, the seats had very little leg room, and the guy behind kept pushing my seat forward with his knees and complaining when I put my seat back."

Punti negativi: "First, we went to check-in to get our boarding passes, onlyfor the woman at the counter to tell us we were on Stand-By... for the flight we bought VERY expensive tickets for a YEAR in advance, because they overbooked the flight (100% the AIRLINES fault). Then after some panic time had passed, the same woman told us she was able to get us on the flight, like she'd done us some massive favor, but that we would not be able to sit together. (We are a husband and wife that were on our honeymoon). Then, once we are finally on this flight, cramped near all these strangers, we both go to find some solace in the on-board entertainment, only to find out, they only offered TWO movies free of charge. Two movies for a 10 hour flight. Seriously??? Then, we were served some on board meals, due to the duration of the flight. The food gave me food poisoning. This was by far the WORST flight experience of my life. We will NEVER be flying air Condor again. Nor, will I be referring this company to anyone."

Punti negativi: "Frankfurt was a mess. The gate wasn't announced till shortly before boarding. The gate had it's own security line which was inefficient. Plane ended up leaving an hour late because >100 people were still stuck in security. No vegetarian options for food."

Punti positivi: "The new airplane and everything went very smooth and on time"

Punti negativi: "We were required to go through FIVE SECURITY SCREENING CHECKPOINTS while changing from flight from Athens to Munich on Lufthansa to the flight from Munich to Seattle on Condor airlines. - EACH LINE WAS SINGLE FILE AND SLOW... - SCREENERS WERE NOT IN SYNC WITH ONE ANOTHER... ONE SCREENER TELLING US TO DO ONE THING AND THEN OTHER SCREENERS REQUIRING US TO GO BACK TO THE END OF THE LINE FOR THEIR MISTAKE... THE FLIGHT THEN LEFT MORE THAN AN HOUR LATE... TERRIBLE MOVIE SELECTION WAS VERY POOR..."

Punti positivi: "Just another average flight. Entertainment system worked. Friendly crew."
Punti negativi: "There is no way to get comfortable in those seats when you are 1,90m 6ft3 Charge to watch movies. Some of them pretty racy especially if you have little kids close to you"

Punti negativi: "Economy movies only two options, that's great but one option was "Part One" of a Harry Potter movie. Should of at least had Part Two available or not shown part one...just a thought."

Punti positivi: "food dinner good staff was wonderful"
Punti negativi: "the seats in economy are like a straight jacket ..i cant even bend over to pick something up if i drop it... i will not book with Condor again if i dont have to."

Punti negativi: "The boarding process was beyond terrible. Enough that I will never fly with Condor again."

Punti negativi: "Condor needs to become faster with technology."

Punti positivi: "This flight was a little more challenging. The flight was delayed by 3 hours. I do appreciate thought that the Condor airline made the necessary arrangements to ensure their passengers can make the connection to their final destination even though we landed past the time we were to make our next connection. They too care of making sure to secure another flight for the passengers who missed their first connection. Great job. I made it back home the same day."
Punti negativi: "N/A"

Punti positivi: "I can't say much of any part of the trip was good but I'm glad the flight is over with."
Punti negativi: "Bad parts: The tightness of the seat area between the arm rests is too constrictive. Passenger to my side overlapped my arm for extra room. Leg room is too close and could not stretch legs under seat without knees bumping seat ahead. The passenger ahead tilting seat back when food was served pushed my food tray into my lap. International flights should include entertainment movies at no additional fee."

Punti positivi: "It was on time"
Punti negativi: "Impolite and poor checkin. arogant staff least legroom I have ever haad on any flight terrible food poor coffee I will never fly condor again unless no other choice I will pay more to tkae a different carrier."

Punti positivi: "Flight attendants made the trip as comfortable as possible."
Punti negativi: "Stood in line for two hours before even getting to the concourse. Then sat on the plane another 1.5 hours while luggage was removed for passengers who did not clear security. Leg room was terrible and I am not particularly tall. When passenger in front of me reclined her seat it knocked my Kindle out of my hand and about took out a knee."

Punti positivi: "Premium economy is far better than economy - economy has far less leg room, and as I'm 5'11" that made a big difference. It also provides you with more movie options (15 v. 2). All in all it was a good flight."
Punti negativi: "The food, even the upgraded version in premium economy, is not good. Also, for boarding, everyone really boarded at once and you had to go through additional security to get to the gate so you were basically stuck in a waiting room until your flight left with only vending machines (but there were bathrooms so that was good!)."

Punti positivi: "Nothing."
Punti negativi: "The hour wait in line to get to an agent, the hour wait in line to clear security, the hour wait in line to get to the gate,the non-existence of any communication from the representatives of Condor, the two plus hours lateness of the flight taking off, the cancellation of our connecting flight with no communication to us, the extreme difficulty of talking with anyone from Condor, and the list goes on. This experience was the worst flight experience of my life and I am a veteran traveler through out the world. This airline reflects badly on Kayak!"

Punti positivi: "Same as above."

Punti positivi: "Flight was on time. Plane was clean. Staff friendly and attentive. Seats recline."
Punti negativi: "Economy seats lack adjustable headrests found in economy class seats of other airlines. The kind that support your head side-to-side. Without headrest, it was difficult to sleep on the 10 hour flight. The seat has less legroom than other airlines, I have a 32" inseam and my knees touched the seat in front of me."

Punti positivi: "Breaking news on travel; The staff on the condor flight was awesome that is the first thing that I noticed could not come up with the complaint if I tried. The plane was clean and ready and the overall experience was very good. For some reason my expectations were super low ."
Punti negativi: "You guys did a really good job not sure I could identify anything maybe we could've been offered more water but otherwise nothing."

Punti positivi: "cost to bump up to business class was 720 euros apiece? Coach seats very uncomfortable, probably wont fly them again due to this movie selection good, had to pay for the use of headphones and to watch movies"
Punti negativi: "cabin was way too hot, happy I had layers on so that i could cool off flight took off late and boarding was a mess, just a gob of people no organized sections Seats very uncomfortable, too short for tall people, with seat reclined hard on back."

Punti negativi: "We couldn't not buy anything during the flight. We were told that US major credit cards were not excepted (e.g. Visa, MC). Everything from Alcohol, Movies/TV, snacks, food, etc. was unavailable because we didn't have cash. We basically starved the entire 10 flight. 2 meals were served at the beginning and end of the flight, but nothing in between. We were in Italy/ Germany for several weeks and no problems with our CC, we spent our cash prior to flight because we didn't want to bring back excess foreign money. Will not fly condor again. We flew premium economy there and it was enjoyable, the seats were not available on the way back and its was miserable flight."

Punti positivi: "The staff on the flight was friendly. That was about it."
Punti negativi: "The boarding staff were extremely poor. Totally disorganized - failed to explain the multiple lines, made everyone go through a separate line just to ask us if we'd give up our seats. Then had to move to another line to check our boarding passes and passports for the 4th time. Staff was extremely unhelpful and rude. Will not be flying condor again."

Punti positivi: "The crew was very nice. Meals were provided. the tablet set up so that we could watch movies, TV, our location during the flight or listen to music. Flight was on time."
Punti negativi: "No leg room. The person in front of me reclined their seat and there was barely room for a coffee cup on the table. My husband, who is not a particularly tall person had his knees against the seat in the front. Frankfurt is an odd airport. I lost track of all the lines that we stood in. Had to pay for more selection on movies and TV."

Punti negativi: "The flight was not with Lufthansa. It was with Condor, and they seem not to know very much about customer service. I get that the airport industry doesn't work based on customer service, but still."

Punti negativi: "terrible food, confusing what's included the service price, most of all Customer service agents at the gate very ruth and not helpfull, delayed-not given time frame why or when the boarding will start, feels like you don't care about your customers satisfactions at all. Never will fly again on Condor Ailines!"

Punti positivi: "Straight through flights from west coast to europe"
Punti negativi: "both the outgoing and return flights did not start boarding until after the flight was scheduled to leave. The gate leaving from Frankfurt had its own security line for just this gate, and then we were coralled in a small space waiting to board, and this little area was packed and really hot in comparison to the rest of the airport. Had to pay to choose a seat, as I didn't want them to stick me in a middle seat. also had to pay to get more than 2 movies, the card reader declined all 3 of my cards (they worked in the airport before boarding). I guess Im used to the fantastic service of Alaska airlines, where they are much more willing to give you free things on the plane, meals, drinks, especially if the card reader doesn't work. Luckily the gal next me had some cash to cover me. I also asked for a pen to fill out my custom papers, and a stewardess said no, she didn't have a pen and walked off. I would like to say I wouldn't fly them again, but they are cheap, and not having layovers is really nice"

Punti positivi: "Everyone was very friendly, the food was decent and no additional charge, which was nice. Adequate leg room."
Punti negativi: "I did not like having to pay extra for movies/tv. On an 11 hr flight this should already be included."

Punti positivi: "Nothing"
Punti negativi: "Terrible service"

Punti positivi: "Flight time was shortened by 1.5 hrs!"
Punti negativi: "Distance between seats was short and my knees touched the seat in front"

Punti positivi: "The seats were surprisingly comfortable. The staff was pleasant."
Punti negativi: "The food was 80's style pasta and everyone got the same. The entertainment system, even if you pay, is lacking in decent content."

Punti positivi: "Service was great"
Punti negativi: "Seating"

Punti negativi: "Nulla"

Punti positivi: "The price was right, and everything ran smoothly and on schedule. There was a good amount of space on the plane, particularly for leg room."
Punti negativi: "The seats were pretty uncomfortable and hard to sleep in. Most of the entertainment options cost extra."