Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli che arrivano per l' Australia
|maggio||Il periodo ideale per evitare le folle con un calo medio dei prezzi del 3%.|
|dicembre||Il periodo più gettonato per volare con un aumento medio dei prezzi del 7%.|
Prezzo medio andata-ritorno
|1.066 €||(media delle ultime 2 settimane)|
Buona offerta andata-ritorno
|384 €||o meno|
Buona offerta solo-andata
|379 €||o meno|
In media, un volo diretto dall' l'Italia per l'Australia impiega 32h 37m, percorrendo una distanza di 15483 km. La rotta più popolare è Milano - Sydney con una durata media del volo di 33h 05m.
Il biglietto più economico per l'Australia dall' l'Italia trovato nelle ultime 72 ore costa 360 € sola andata e 774 € andata e ritorno. La rotta più cercata è Milano Aeroporto Malpensa - Sydney Kingsford Smith e il biglietto andata e ritorno più economico per questa rotta trovato nelle ultime 72 ore costa 933 €.
In base alle ricerche di voli su KAYAK, la destinazione più popolare è Sydney (33% delle ricerche complessive per l'Australia). Le altre destinazioni più popolari sono Melbourne (23%) e Perth (13%). Sono popolari anche le ricerche per voli per Brisbane (10%), per Adelaide (6%) e per Darwin (4%).
Lo strumento di Previsione dei prezzi di volo KAYAK utilizza i dati storici per determinare se è probabile che il prezzo per una determinata destinazione e data cambi nei prossimi 7 giorni, in modo che i viaggiatori sappiano se conviene aspettare o prenotare subito.
Valutazioni in base alle recensioni dei clienti KAYAK
Punti positivi: "Superior standard"
Punti positivi: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Punti negativi: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Punti positivi: "Helpful with our 2 year old"
Punti negativi: "Baby change area is very small"
Punti positivi: "Crew will try there best to help you in anyway"
Punti negativi: "Missed my connection so lost bags . Took 2 days for them to get to me."
Punti positivi: "Crew was amazing"
Punti negativi: "None"
Punti positivi: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Punti negativi: "Nothing Better than average flight"
Punti positivi: "Cabin crew were great"
Punti negativi: "Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them."
Punti positivi: "Better flight as bigger craft and no neighbours in my row so I got some sleep."
Punti positivi: "See above"
Punti negativi: "See above"
Punti positivi: "Premium economy was great."
Punti negativi: "Very tight space"
Punti positivi: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Punti negativi: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Punti positivi: "More space then previous flights. Attendants very pleasant and helpful."
Punti negativi: "Ran out of the food choices by the time they reached me. Had to make do with what was left."
Punti negativi: "We ask for wheelchair help from Perth to brooome but it was not provided ."
Punti positivi: "Friendly staff Good customer service"
Punti negativi: "There was nothing i dislike"
Punti positivi: "Couldn't find a problem"
Punti negativi: "Nothing"
Punti positivi: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Punti negativi: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Punti positivi: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Punti positivi: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Punti negativi: "The toilets were very dirty"
Punti positivi: "Loved the food/Movies/seats."
Punti negativi: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"
Punti positivi: "Brand new aircraft, excellent service and food"
Punti negativi: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
Punti positivi: "Great service."
Punti negativi: "Disinfectant smell."
Punti positivi: "Everything from Ticketing, Checking in......"
Punti positivi: "Nothing"
Punti negativi: "Poor service."
Punti positivi: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Punti negativi: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Punti positivi: "Staff, food and emenities great for economy class"
Punti negativi: "Inflight entertainment wasn't as extensive as in previous years."
Punti positivi: "Entertainment excellent, cabin crew superb"
Punti negativi: "leg space"
Punti positivi: "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Punti negativi: "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."
Punti positivi: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Punti negativi: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Punti positivi: "More leg room than other airlines, superb service and excellent food!"
Punti positivi: "All the crews were friendly and helpful!"
Punti negativi: "I wanted to watch Hindi movies with subtitles..."
Punti positivi: "Service was nice."
Punti negativi: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Punti positivi: "the flight schedule are very good"
Punti positivi: "Food was good"
Punti negativi: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"
Punti positivi: "Overall service, good leg space."
Punti negativi: "We were seated in the same section with four babies."
Punti positivi: "Good reliable SQ service"
Punti negativi: "I got the seat with communications box on the floor under the seat in front... no foot room :-("
Punti positivi: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Punti negativi: "The food is average taste... a bit salty :("
Punti positivi: "Great flight amazing service"
Punti positivi: "Ice cream for snack? Heck YES. Variety of meals to choose from (i got hindu meal)"
Punti negativi: "On the way to Korea, a stewardess keep taking my water away thinking i was done with it. It was very nice of her she tries to take trashes away, but it wasn't trash for me."
Punti negativi: "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."
Punti negativi: "Plane was delayed and no apologies were made. We had to rush to our connecting flight."
Punti negativi: "Food not so good"
Punti positivi: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Punti negativi: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Punti positivi: "Thanks once again for a comfortable flight homs"
Punti positivi: "Comfortable seats."
Punti negativi: "We were supposed to fly back to Los Angeles from Tokyo on Wednesday, August 24th. We got to Tokyo Narita a little later than planned due to the Narita Express train being delayed. I had received emails that our flight had changed gates, and was then delayed, but when my sister and I went to check into our flight, we were told we were unable to board because it was too late. I thought it was absurd because the flight had not even started boarding, and I had gotten an email saying it was delayed. We tried to reason with them, but they would not let us on the flight. It was imperative that we got back to Los Angeles on Wednesday, but all our plans were ruined due to them bumping us off the flight. My sister had a connecting flight to Boston, which she then had to reschedule and was charged for. We were stuck another night in Tokyo, where we had to spend money on a hotel. The Singapore Airlines attendants eventually informed us that we could get on a flight the next day. This delayed us by 24 hours, which was highly inconvenient. It was also especially unnecessary since due to the flight being delayed, we would have absolutely been able to make it. I do not appreciate being bumped off of a flight due to airlines wanting to make more money, especially being stuck overseas. Its not like it was a domestic flight where we could just hop on another one in the next few hours, this totally derailed all of our plans. I do not appreciate the inflexibility of the Singapore Airlines agents, and this is not an experience that makes me want to recommend flying with Singapore Airlines. I appreciate that they did not charge us, however it was a major inconvenience that could have simply been avoided by better customer service and understanding."
Punti positivi: "Service and Operation"
Punti negativi: "The plane ... its old, in need of a new interior as things are falling off and dirty ... Flew business class and although the service makes up for the old aircraft, i think SQ can do so much better !!!"
Punti positivi: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Punti negativi: "Can't think of anything, everything was very good."
Punti negativi: "Food"
Punti negativi: "Food"
Punti negativi: "Too much A/C, feel cold."
Punti positivi: "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"
Punti negativi: "Again very impressed with Qatar Airways service on the board"
Punti negativi: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."
Punti positivi: "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."
Punti negativi: "The flight is too long"
Punti positivi: "Great crew and front desk"
Punti positivi: "Everything"
Punti negativi: "Nothing"
Punti positivi: "Q Suite is top-of-line business class product"
Punti positivi: "The entertainment was reasonable, I enjoyed the festive choices."
Punti negativi: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Punti positivi: "Nothing special"
Punti negativi: "I found my seat a bit uncomfortable for this leg of the jurney"
Punti positivi: "Super comfy seat and entertainment, plus staff super nice"
Punti negativi: "Too long on boarding"
Punti positivi: "The insight service was good. Kind and welcoming attitude of the stewards are appreciated. There was no guile but genuine"
Punti negativi: "Answers from the staff was felt by me from the time I checked in Dallas to Bangalore and back.I will travel again by Qatar airways only. Please buy the air India inc ."
Punti positivi: "air hostess very nice polite five star"
Punti negativi: "seat alloted"
Punti positivi: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."
Punti positivi: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Punti positivi: "process quick and efficient"
Punti negativi: "average seats"
Punti positivi: "Best host staff"
Punti negativi: "Bad app don’t trust"
Punti positivi: "Comfortable, on time"
Punti positivi: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Punti negativi: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Punti positivi: "Boarding"
Punti negativi: "Comfort"
Punti positivi: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Punti negativi: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."
Punti positivi: "I love the smiley flight attendant , especially for long distance flight. It would make it better trip to have smiley and helpful flight attendant. The meals provided by QA is good. it would be better with more fresh fruit on every meals."
Punti positivi: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"
Punti positivi: "The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option."
Punti negativi: "The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition."
Punti positivi: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Punti negativi: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."
Punti positivi: "The staff are outstanding! Friendly, helpful and accommodating."
Punti negativi: "Poor choice of movies. Their 'world' movies should have subtitles"
Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"
Punti positivi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Punti negativi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Punti positivi: "Excellent Service"
Punti negativi: "The seats could me more comfortable . The one that flew from Doha to Mumbai was way more comfortable than the one from Houston to Doha ."
Punti positivi: "The stewards were very attractive, the entertainment was plenty of movie choices."
Punti negativi: "The food was terrible, the seats were extremely uncomfortiable."
Punti negativi: "Norhing really"
Punti positivi: "Flawless boarding, service, food and arrived 30 minutes early."
Punti negativi: "Nothing"
Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"
Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."
Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."
Punti positivi: "Crew courtesy."
Punti positivi: "Everything"
Punti negativi: "Maybe the food"
Punti positivi: "Food was good."
Punti negativi: "The seat in front of me was occupied by an adult who kept bouncing and reclining seats. The crew did not respond to call lights. No Wi-Fi on such a long flight."
Punti negativi: "We normally fly business class, but this was a quick side trip so we settled for economy."
Punti positivi: "The attitude of the staff"
Punti positivi: "Very friendly crew and efficient check-in service. Food was lovely."
Punti negativi: "Multiple problems with onboard entertainment re-setting itself."
Punti positivi: "Service always attentive , availability of food on demand outside scheduled meals ."
Punti negativi: "Film selection outdated , I flew in April and the WORLD movies had not changed much Aircraft not as good as more recent ones"
Punti positivi: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Punti negativi: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."
Punti negativi: "The seats don't recline very far and on the a380 the window is a very long way from the seat making it impossible to lean against. - so difficult to get a reasonable test. The food was not great. Perhaps not qatar's fault(?) but we bought duty free alcohol in Brussels and took as carry on then after a layover in Doha we were advised Australian regulations prohibited us from taking it on board for the final leg - even though it was still sealed in the duty free bag. We were forced to check it protected only by some lightweight clothing and a thin back pack we had been using as cabin luggage. Fortunately it made it undamaged - but it would be better if we had been informed of this at Brussels."
Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."
Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."
Punti positivi: "Nada"
Punti negativi: "Charged me 30 for allegedly overweight suitcase. The they proceed to lose it."
Punti negativi: "Gate change confusion unnecessary"
Punti negativi: "Niente"
Punti positivi: "Evrrything"
Punti positivi: "Crew was very good and helped whenever it was needed"
Punti negativi: "It was cold and the blankets got collected 45 minutes before arriving. Well, we had to wait 30 more minutes to get to a gate and I was freezing!"
Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."
Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"
Punti positivi: "Tutto perfetto: cordialità, cena, confort"
Punti positivi: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Punti negativi: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."
Punti negativi: "Istruzioni al personale di terra e della luonge"
Punti positivi: "Crew was great"
Punti negativi: "Not enough room for baggage"
Punti positivi: "Good range of movies"
Punti negativi: "Poor service by busy tired crew, no water offered. Food dry, old, not good taste. Had food poisoning"
Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"
Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"
Punti positivi: "I like the food, history, and the people contributing to make this country so beautiful."
Punti negativi: "I wasn’t be able to experience everything in one trip so I have to go back again to fully live the history there."
Punti positivi: "Easy check in and comfortable flight. The crew are very helpful."
Punti negativi: "Boarding"
Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."
Punti positivi: "The crew were nice"
Punti negativi: "Terrible food Outdated entertainment"
Punti positivi: "Nothing"
Punti negativi: "EVERYTHING"
Punti positivi: "Delayed by 3 hours!!"
Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"
Punti negativi: "Everything was excellent"
Punti negativi: "The seat was uncomfortable because it did not convert into a completely horizontal bed. The small incline meant that I could not get comfortable and could not sleep. The screens remain on even when passengers go to sleep, making it very bright in the cabin. It would be good if staff could walk through and turn them off manually."
Punti negativi: "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."
Punti negativi: "The seat was broken and wouldn't recline. Very uncomfortable 8+ hours"
Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"
Punti positivi: "Arriving at Perth is always a hassle with delayed baggage unloading. Can Emirates engage their own staff to expedite this activity. The Perth baggage handlers are too slow, particularly when on penalty rates on Sundays."
Punti negativi: "personale mediocre"
Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"
Punti negativi: "Would like to put my feet up in front of me."
Punti positivi: "Everything!"
Punti negativi: "Nothing"
Punti positivi: "Everything."
Punti negativi: "Nothing."
Punti positivi: "Nothing"
Punti negativi: "Zero opportunity for refund or rescheduling. Response: 'Sorry for your misfortune but no refund is available since you used a third party ."
Punti positivi: "Loved every moment!"
Punti negativi: "Nothing!"
Punti positivi: "Everything except boarding and internet"
Punti negativi: "Boarding was chaotic they need to have better communications... it was a free for all! I did not at all like the way they make you think you are getting free wifi but in reality it's a hoax!"
Punti negativi: "Movie selection terrible."
Punti negativi: "I've never flown Emirates and boarding section of the trip was very confusing. There was no audible instructions and they used flip-boards to indicate which group should be boarding. It was very difficult to see the flip-boards since the attendants holding them up were around 5'2". All was well once i got on the plane."
Punti positivi: "The movie selections, and really nice lighting on board."
Punti positivi: "The service, the comfort,"
Punti positivi: "Food was the best I ever had on Economy, seats were comfortable, enterteriment was very good, cabin crew very polite and attentious..."
Punti negativi: "Boarding was too Long with to much security measures"
Punti negativi: "Service was bad."
Punti positivi: "The AirBus A380 plane is amazing! Really great movie options too - almost too much choice."
Punti negativi: "They randomly chose us to conduct a carryon bag search, which is fine. But they also randomly chose 100 other passengers and there wasn't enough information or staff to do this random check efficiently. Hence, we were more than an hour delayed."
Punti positivi: "Booked the wrong flight and had no trouble in switching flights to the correct one. In flight experience was far above average and the comfort level was the best of any flight I have been on."
Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"
Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."
Punti positivi: "Stuff and everything else was just magnificent. If you have opportunity don't miss this company"
Punti negativi: "Nothing. Everything was just perfect. Specially stuff"
Punti positivi: "Movie selection was good."
Punti negativi: "Not at all accommodating of dietary restrictions. It was a very long flight to not have any options for food, and crew acted very put out when we asked if there were any other options. Checked our carry on luggage for being "too heavy" in spite of the fact that it was the exact same luggage we carried on for the flight out which meets all necessary size restrictions. Boarding was very disorganized, no announcements were being made, flight attendants were simply holding up signs at chest level which were completely blocked by the crowd."
Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"
Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"
Punti positivi: "Crew was very helpful"
Punti negativi: "More entertainment"
Punti positivi: "More or less on time"
Punti negativi: "Outdated aircraft. Flight took longer than usual."
Punti positivi: "Swiss is my new favorite airline."
Punti negativi: "Nothing bad to report. Book Swiss!"
Punti positivi: "Delay was for 30 min"
Punti positivi: "The boarding process was easy"
Punti negativi: "Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off."
Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"
Punti negativi: "Lost our bags"
Punti positivi: "Very short flight so pretty standard."
Punti negativi: "The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them."
Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"
Punti negativi: "Difficult if not impossible to sleep in coach"
Punti negativi: "Same reason as above."
Punti positivi: "Very friendly, without being intrusive. Responsive and happy."
Punti negativi: "The plane from Milan to Zurich was wonderful, light airy and felt like a new plane."
Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."
Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"
Punti positivi: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Punti negativi: "Two of the flight attrendants in our area were in a bad mood and it showed."
Punti negativi: "I’m a small person & your seating is cramped & uncomfortable!"
Punti positivi: "The crew , comfort"
Punti negativi: "The long delay on take off (4 hours +) in Zurich"
Punti positivi: "The service and the crew were fine"
Punti negativi: "Seats are too small and terribly uncomfortable on such long flights."
Punti negativi: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"
Punti negativi: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"
Punti positivi: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."
Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."
Punti positivi: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Punti negativi: "As always, the economy chair area are small but roomier than other airlines."
Punti positivi: "crew great smooth flight"
Punti negativi: "no problem and happy crew."
Punti positivi: "Everything except the seats."
Punti negativi: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."
Punti positivi: "Everything was as accommodating as possible."
Punti negativi: "I have just had the most unpleasant experience with Swiss Air and feel that anyone on FB should be very careful when dealing with this airline. I am a Gold Member of Star Alliance for more than 20 years and have flown dozens of times on Swiss and would expect courtesy and consideration in return for my loyalty to their airline. Their flight from Hong Kong to Zurich leaves at 00:15. I mistakenly booked this for Nov 9th instead of the intended late evening of the 9th which then turns out to be Nov 10th. When I discovered my error, I called Swiss at least six times to explain my error and ask if my son could stand by for the same flight on the 10th or even apply the amount to rebook the same flight the next day. ZERO flexibility or consideration. Missed flight, lose entire value. Start from scratch. Astonished that an airline that claims to be serving their customers would treat me this way. I travel through Europe at least 6-10 times a year from Asia. I will now route through Frankfurt, Munich, Paris, London, Vienna, Instanbul or even Moscow before ever going through Zurich again. I encourage anyone making travel plans to be very careful when considering flights with Swiss Airlines. Perhaps this treatment of a loyal customer explains why they went through bankruptcy already once."
Punti positivi: "Polite cree"
Punti negativi: "Crowded plane, long boarding and waiting to be seated"
Punti negativi: "The flight was 1:20 hours delay so it arrived at midnight to Vienna. Even they refused to accept all the cabin bags on board. Very disspointed with Swiss. I’m flying twice time a week and I never experience so frustating experience like Swiss Air"
Punti negativi: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Punti positivi: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner. The warm croissants served at breakfast were a very nice touch."
Punti negativi: "Due to turbulence, I could not get out of my seat as much on the return flight, so I did have some swelling in my feet."
Punti positivi: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Punti negativi: "No complaints"
Punti positivi: "It was a good short flight, with good service"
Punti positivi: "Loved the smoked salmon!!"
Punti negativi: "No wifi or tv"
Punti negativi: "Delayed"
Punti positivi: "Flight was on time. Food was good for airline food."
Punti negativi: "Swiss air seems to have lost its service edge. The flight attendants just stood around and watched while I struggled with my cane and my bag. They only seemed to snap into action to tell people what to do or not do. I flew the same route two years ago and staff was really kind. Maybe the working conditions have changed; they seemed harried and annoyed (in coach, at least). And I don't think they had to stand in line for an _hour_ to check in (thanks, LAX)."
Punti positivi: "The plane was clean, on time, and the staff were professional and friendly."
Punti negativi: "I opted for the pasta dinner and it was bland and mushy. Salad was boring iceberg lettuce."
Punti positivi: "On time great crew. Free wine that is Swiss air."
Punti positivi: "Nothing"
Punti negativi: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"
Punti negativi: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."
Punti positivi: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."
Punti positivi: "One on the plane service and food were very good. In flight movies limited in number of choices"
Punti negativi: "Flight delayed over an hour because they couldn't fuel the plane and had to wait for trucks. Did not update the board at the gate with boarding times and people waited on long lines unnecessarily because they did not update the boarding times. Very frustrating."
Punti negativi: "Major delay"
Punti positivi: "The flight was very good what I didnt like in that when i booked the flight it never said that my ticket wouldnt be able to add lifemiles for star alliance. That was only the reason i chose this airline. When i ask about my lifemiles the answer was that my class of ticket didnt get any lifemile. I felt cheated. You should put it somewhere visibly so the person knows before booking. If i knew it before i never chose this airline."
Punti positivi: "Great customer service."
Punti negativi: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."
Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"
Punti negativi: "Better seats"
Punti positivi: "sedile comodo"
Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"
Punti positivi: "Great new airport. Friendly staff. Traveled with them before and will again. Great rate and 2 bags!"
Punti negativi: "Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers."
Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."
Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."
Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"
Punti positivi: "Food was good as it is typical on Turkish Airlines."
Punti negativi: "The check in process was terrible. I specifically requested seating together with 2 small children and an injured daughter. The check in process was the most chaotic I've seen in recent times. No clear order, no clear counters. We bounced back and forth before we checked in our luggage. At the gate, another long chaotic line of multiple questioning and bag/body search before we boarded buses to our plane. When we boarded we found out we were split at 2 or 1 seat arrangements (out of 5 travelers). After complaining, there were able to seat at least 3 (with one lap child) together and 1 separate. The plane was uncomfortably hot all flight long despite notifying the flight attendants. The one restroom ran out of soap in the first hour of the 11 hour flight. They quickly ran out of a choice for lunch option and snacks. I fly Turkish Airlines frequently and I usually am satisfied, but this was exceptionally bad experience."
Punti positivi: "Cleanliness"
Punti negativi: "My seat."
Punti negativi: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"
Punti negativi: "The flight was delayed from Athens by 1.5 hours. Crew assured us we would make our connections. When we landed no info was given. No announcements made. We were forced to clear security again, even though just transferring and, after running to our gate, found the connection had left and the gate was abandoned with no one to tell us where to go or what to do. The lack of communication and information was appalling. Most people eventually found their way through the airport to a desk that booked them on a flight the next day. It was exhausting and the Turkish staff were unsympathetic."
Punti positivi: "The flight crew was friendly and kind."
Punti negativi: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."
Punti positivi: "Nothing is changing, they need to make some adjustments"
Punti positivi: "every think"
Punti negativi: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Punti positivi: "Never got the chance to actually try it."
Punti negativi: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
Punti positivi: "Good connection from SFO to TLV. Good service good food"
Punti negativi: "No problem"
Punti positivi: "The food and entertainment was good. The crew was very nice."
Punti positivi: "Staff was very friendly. Good was great. I was actually comfortable during the flight."
Punti negativi: "It's a long flight. But that's unavoidable."
Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."
Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."
Punti positivi: "Excellent check-in and in-flight service"
Punti negativi: "My luggage arrived wet unprotected fron rain"
Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"
Punti positivi: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"
Punti positivi: "friendly people. good food. top notch service"
Punti positivi: "Good food and service"
Punti positivi: "Meal,airplane"
Punti negativi: "A little turbulence"
Punti positivi: "Great attention and kindness from the attendants"
Punti negativi: "The cabin was very very hot during the flight."
Punti positivi: "Good selection of entertainment, comfortable seats."
Punti positivi: "everything"
Punti negativi: "late boarding"
Punti positivi: "Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!"
Punti positivi: "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
Punti negativi: "There wasn't nothing that I didn't like . I love me some Turkish airline."
Punti positivi: "Our flight from Zanzibar took off 40 minutes late and we made up no time in the air. We arrived at the Istanbul airport 20 minutes before our next flight was supposed to take off. Of course the gates were nowhere near each other so we ran as fast as we possibly could to catch our next flight. When we finally got to the gate, the employees were so kind to rush us through each step of security and get us to the door and there had to be at least 7 or 8 people who were working and doing whatever they could to get us on that flight. It meant so much! We had been up since 2am to catch our previous flight and just wanted to get home to our families and dogs! We were so grateful they worked so hard to get us on the plane!"
Punti negativi: "Because we were late, we got what I'm guessing were the last two seats on the plane. The window seats in the last two rows. It was EXTREMELY tight back there. I'm just glad we were able to get on the plane but the comfort level was really not great and for a 10 hour flight, that stunk."
Punti negativi: "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."
Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."
Punti positivi: "Comfortable chairs, the entertainment was wonderful especially for such a long trip."
Punti negativi: "It is not the airline but rather Istanbul airport. I would have been more convenient with a little more organization to help the massive amount of people going through the airport."
Punti positivi: "Good flight service. Nice STAR lounge in Milan"
Punti negativi: "On line check-in does not remember frequent flier info."
Punti positivi: "I liked the space I had in my seat."
Punti negativi: "Being surrounded by 8-10 babies who were consistently crying, being delayed almost an hour, my TV didn't work, and the food was terribly bad more so than usual."
Punti positivi: "comfortable. enjoyed the staff. enjoyed the movies music and travel information on the personal screen."
Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"
Punti positivi: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Punti negativi: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."
Punti positivi: "Everything was appreciated"
Punti positivi: "Very pleased with the entertainment on board, the crews was very helpful and efficent"
Punti negativi: "my meal from BKK to Istanbul was served cold ( eggs and spinach ) they forgot to heat it up."
Punti positivi: "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."
Punti positivi: "I was upgraded to business class for this leg of my total journey. It was incredibly comfortable experience. The recliner seats with the massage feature add immensely to the overall experience."
Punti positivi: "Crew were pleasant and did a superb job of making passengers feel welcome."
Punti negativi: "My gripe is mostly with the ground staff. I was happily sitting in the lounge drinking copious amounts of hot tea due to an illness when my flights status changed on the monitor; "go to gate", it read. When I dutifully arrived at the gate, what was happening? Absolutely nothing. I sat there shivering for another 30 mins before boarding, my heat source (the tea) removed. The moral of the story is that a passenger's time has value, DO NOT waste it. In my case, the cost was physical agony of freezing on a mediterranean island in the summer while wearing 2 shirts, long pants, and double socks. If the ground staff did everything to procedure and are thus faultless, then the procedure is reprehensible and should be updated."
Punti positivi: "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"
Punti positivi: "Your airline deserves the awards it has won this year! Please come to the US and teach them how to run an airline."
Punti positivi: "Good food, great crew."
Punti negativi: "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."
Le compagnie aeree che arrivano per l'Australia hanno messo in atto misure di sicurezza aggiuntive e adeguato le loro politiche per soddisfare meglio le esigenze dei viaggiatori. Le politiche variano in base alla compagnia aerea.
Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli che arrivano per l' Australia
Mascherine obbligatorie a bordo, mascherine fornite sui voli che arrivano per l' Australia
Organizzazione dei posti in base al distanziamento sociale
Posto centrale non disponibile per la prenotazione dei voli che arrivano per l' Australia
Test per anticorpi, test per sintomi per i voli che arrivano per l' Australia
Nessuna tariffa aggiuntiva per il cambio volo. Cerca voli flessibili che arrivano per l' Australia