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Punti positivi: The service is always way better than American flying

Punti positivi: Korean airlines is completely criminal

Punti negativi: Korean airlines

Punti positivi: Crew, food, comfort, entertainment and many good things

Punti negativi: I love everything

Punti positivi: Friendly staff.

Punti positivi: I liked that cleanliness and the blankets were really nice! I liked the selection of entertainment. The food was alright for getting meals on a airplane. The staff was very nice as well.

Punti negativi: The space was very small and if someone tall is sitting behind you, you cannot our seat back at all so for a 15 hour flight that’s pretty bad. Everything else was good!

Punti negativi: Dinner served 1130 pm breakfast after 12 hrs peanut snack.

Punti positivi: Got an exit row seat. Lots of leg room.

Punti negativi: No complaints.

Punti positivi: Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!

Punti negativi: As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.

Punti positivi: The entertainment was reasonable, I enjoyed the festive choices.

Punti negativi: Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!

Punti positivi: aircraft A350 , food choices , Doha airport , Staff attitude and willingness to help .

Punti positivi: I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations.

Punti negativi: The food. Hire a chef that knows how to make the food palatable.

Punti positivi: Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you

Punti negativi: There was nothing I didn't like about this flight

Punti positivi: Breakfast was slightly better than dinner choice

Punti negativi: Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements

Punti positivi: Seats comfortable especially when plane not too crowded of course!! Blankets large and warm.

Punti negativi: Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options

Punti negativi: Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies

Punti positivi: Flight from Abu Dhabi to kolkata

Punti negativi: When I was checking in in Nairobi The lady was rude and unfriendly I have never experienced such behavior from any airline stuff

Punti positivi: First class check in was smooth and efficient ! Love the passage way that lead me directly to lounge

Punti negativi: Service in the lounge should be improved and there is no clear direction of which gate ie Gate 10A / C / E etc when boarding . Had to check a few times to ensure it’s the right gate

Punti positivi: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Punti negativi: N/A

Punti positivi: Crew excellent

Punti negativi: Boarding process lengtoamd flight delayed

Punti negativi: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

Punti negativi: None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam.

Punti negativi: Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay

Punti positivi: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.

Punti negativi: I would have to dream something up.

Punti positivi: Gaps between seats are very narrow.

Punti negativi: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

Punti positivi: Superb business class seats

Punti negativi: Entertainment (movie) choices could be better.

Punti positivi: The food is better than United, and the flight attendants were nice and professional.

Punti negativi: The seats were so narrow. When a person in front of you pushes back their seat your space gets ridiculously small...same problem with my flight from LAX to Incheon... It looks like that the aircrafts for this 10+ hr flight are older (smaller seat space) than the ones used for a 1-1/2 hr flight between Incheon and Osaka. Also the terminal at LAX is so far away from Tom Bradley main building that we needed to take a bus and had to wait about an hour until we finally got our suitcases.

Punti negativi: Only fish and rice were available for the breakfast meal. The seats were too compact for such a long flight. more leg room would be nice.

Punti positivi: Leg room. Food was pretty good all things considered

Punti positivi: Fast and easy

Punti positivi: Loved the service and the movie options.

Punti negativi: The food was just okay. It was pretty bland.

Punti positivi: Cabin crews was a good helper

Punti negativi: Food

Punti positivi: Efficient and very friendly cabin staff. Captain and team kept us informed of flight progression at reasonable intervals.

Punti negativi: Some slight delay in clearing up some catering equipment.

Punti positivi: Clean comfortable

Punti negativi: Vegan meal option needs more veggies

Punti negativi: my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE

Punti positivi: The service is always way better than American flying

Punti positivi: Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!

Punti positivi: n/a

Punti negativi: the flight delay the trip was unconfortable

Punti positivi: Excellent entertainment choices Good, not excellent, food Comfortable seats

Punti negativi: I think cleanliness is an issue both in the cabin and the lavatories

Punti positivi: Helpful crew, good food, smooth flight.

Punti positivi: Everything good

Punti negativi: my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE

Punti positivi: Clean comfortable

Punti negativi: Vegan meal option needs more veggies

Punti positivi: The service is always way better than American flying

Punti positivi: service, food, kindness

Punti negativi: none

Punti positivi: The crew were very friendly

Punti negativi: The boarding was delayed

Punti positivi: The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests.

Punti negativi: The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful.

Punti positivi: Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you

Punti negativi: There was nothing I didn't like about this flight

Punti positivi: aircraft A350 , food choices , Doha airport , Staff attitude and willingness to help .

Punti positivi: Everything. Will definitely chose them again.

Punti positivi: service, food, kindness

Punti negativi: none

Punti positivi: Korean airlines is completely criminal

Punti negativi: Korean airlines

Punti positivi: Clean comfortable

Punti negativi: Vegan meal option needs more veggies

Punti negativi: The main meal was ok but that was it. If you can't do food to a standard them dint do it at all. A piece of fruit would have been better

Punti positivi: Flight from Abu Dhabi to kolkata

Punti negativi: When I was checking in in Nairobi The lady was rude and unfriendly I have never experienced such behavior from any airline stuff

Punti positivi: Seats comfortable especially when plane not too crowded of course!! Blankets large and warm.

Punti negativi: Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options

Punti positivi: Entertainment system , crew was nice .

Punti negativi: Being late for one and half hour, they started late and did not catch arrival at time , paid $ 30 dollars to have very normal seat food was not that good .

Punti negativi: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

Punti positivi: The plane left on schedule.

Punti negativi: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Punti positivi: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

Punti positivi: Friendly staff, good food, comfy seats, clean plane

Punti negativi: The lights broke on the plane so we all had to sleep with the lights on. That was the only negative.

Punti positivi: Korean airlines is completely criminal

Punti negativi: Korean airlines

Punti positivi: Crew, food, comfort, entertainment and many good things

Punti negativi: I love everything

Punti positivi: Everything. Will definitely chose them again.

Punti positivi: The service is always way better than American flying