Trova offerte di volo per Bangkok Suvarnabhumi e altri aeroporti (BKK)

Punti positivi: The crew we're very nice

Punti negativi: I had to run through Beijing airport because I had 45 minutes for connecting flight-----gate was very far from arriving gate. I am at Bangkok airport now waiting on 2 pieces of lost luggage. Food was not good.

Punti positivi: Crew very friendly

Punti negativi: Seats are hard and uncomfortable

Punti positivi: Very professional flight crew

Punti negativi: -10 degrees and people hoarded in a bus to board an international flight that has no access to aerobridge. Vegetarian food for Air China is rice and boiled vegetables. Broken entertainment system. In short, the flight was disappointing

Punti positivi: The plane made no unscheduled landings.

Punti negativi: The extreme delay that caused me to nearly miss my connection with Air China, the incredibly low level of English spoken on a flight originated in the US, and the complete dismissal of three cabin crew members when I asked about arrangements to be expedited to our connecting flight to Bangkok. Avoid this airline completely, and if at all possible, transiting through Beijing Capital Airport.

Punti positivi: To be honest nothing

Punti negativi: Flight was canceled because of technical problem and they delayed us for arround 11 hours till next flight. Though they have arranged for hotel stay but the manegement if the icedent was so poor in communication, transportation, and Timings.

Punti positivi: Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation.

Punti negativi: Customer care & poor management

Punti positivi: The seat was comfortable with enough leg room on the Exit row. The food is good.

Punti negativi: No entertainment whatsoever! Problematic for a 3.5 hour flight

Punti positivi: Nice and friendly flight attendants , great food and service

Punti negativi: Nothing to say

Punti negativi: The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane.

Punti negativi: We never made it to Phoenix with BA

Punti positivi: Very friendly

Punti positivi: Ground crew very responsive to needs

Punti negativi: non existing beverage service on a two and one half hour flight :(

Punti positivi: Crew was nice although one fellow was a little too “nervous” and looked bossy

Punti negativi: Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all.

Punti positivi: Flight was on time.

Punti negativi: Food could have been much better in comparison with other airlines.

Punti negativi: Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF.

Punti positivi: The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use.

Punti negativi: my seat was broken

Punti negativi: Entertainment (i couldn't watch anything because my screen wasn't working

Punti negativi: As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment

Punti negativi: Very courteous

Punti positivi: Emirates does it with class, consistently.

Punti negativi: Wanted some tomato juice, but they didn't have it...

Punti positivi: Worried that I wouldn’t have enough on my iPad to watch, didn’t even get my iPad out of my bag so much good stuff to watch even on a 14 hour flight. Thank you.

Punti negativi: Not a vegan option for dinner. But the veg option was ok just some stuff I could eat.

Punti positivi: Was ok

Punti negativi: Did not like the seats

Punti positivi: All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!

Punti positivi: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Punti negativi: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

Punti positivi: Pre pay for all luggage. iN advance. Othwise $58 Euros each way. Joke. And if you are not of Italics an decent they treat you lousy.

Punti negativi: The luggage policy is not clear. Appears you pay your bag if overweight. But not. They charge $58 Euros each way

Punti positivi: I liked that it was short

Punti negativi: The ride was so bumpy that I got sick

Punti negativi: Prompt departure. Polite service. Timely updates form the captain.

Punti negativi: got severe food poisoning from the airline food.

Punti positivi: Nothing

Punti negativi: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.

Punti positivi:

Punti positivi: Getting off of the plane

Punti negativi: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.

Punti positivi: Entertainment system, crew responsiveness

Punti negativi: Quality of main dish (lamb with rice). Portion of lamb is very small.

Punti positivi: Extra leg room only coz I was on exit isle

Punti negativi: Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright

Punti positivi: Food was good, and the crew were very patient and polite - went out of their way to make us comfortable.

Punti negativi: The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?

Punti positivi: Very poor Service on a 16 hour flight

Punti positivi: Luggage space, comfortable seat.. huge plane

Punti negativi: Ice cream was not good.

Punti positivi: The flight was adequate.

Punti negativi: Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour.

Punti positivi: Service was great. Seats were spacious and comfortable. Smooth plane ride.

Punti positivi: Service and hospitality. On dot service with no major delays.

Punti positivi: On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs.

Punti negativi: Our flight was delayed and the seats were narrrow.

Punti positivi: They had many snacks and meals. Staff was very friendly.

Punti negativi: The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Punti positivi: Service on Swiss Air is great!

Punti negativi: No TSA checkin at Newark.

Punti positivi: They had many snacks and meals. And the meals were very good. Staff was very friendly.

Punti negativi: Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Punti positivi: The baggage reclaim was the fastest I've ever had in all my years of flying.

Punti negativi: Their English is slurred, garbled, and I could hardly understand any in-flight announcements. Also, there is nothing for free on the flight except one small cup of water .

Punti positivi: Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard.

Punti negativi: Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport.

Punti positivi: So if you exceed 10KG by 100grams they will charge you as separate luggage. In my case I was 1 KG more so I paid 66 Eurosbor I won't board. Which was 20 minutes before take off. So I paid.

Punti positivi: The service quality and client treatment of Ukranian Intl Air has improved a lot compared to my last trip with them.

Punti positivi: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Punti negativi: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Punti positivi: Nothing

Punti negativi: To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all.

Punti negativi: No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers

Punti positivi: The entertainment kept the kids happy

Punti negativi: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm

Punti negativi: The flight was cancelled without firther notifications. I called UIF office 7 times and finally one of the reps was able to give me full information and reschedule my flight with other airlanes. In the airport I saw a bunch of people who came for their flight... which was cancelled. I received email about cancellation after I spoke with UIF reps. Never will reccomend or use this airline again

Punti positivi: Excellent crew service. Smaller aircraft so not as comfortable but OK for a short flight.

Punti negativi: Unfortunately, due to queue for anti-icing we were delayed.

Punti positivi: Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard.

Punti negativi: Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport.

Punti positivi: Nice friendly crew, fresh aircraft model, good ticket price

Punti negativi: Boarding was sooooo long and slow. Bad shape of seats, I had really back ache while flying for 3 hours. I Had long trip through up the ocean for 9 hours right before that and I had no same problem

Punti positivi: short (3 hours) flight. food is okay as airplane food. seats are pretty big.

Punti negativi: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東) bound.

Punti negativi: Where are my bags ? So my bag was on the flight but it’s been 2 hours and no bag ? Talk about ruining the whole travel experience because after a 16 hour flights your bag isn’t here and no one seems to know what happened . So they have you waiting 2 hours diiddling yourself and no one has any information . Go China southern yeah ! NOT

Punti positivi: The boarding was easy

Punti negativi: My luggage was lost even when there was 4 hour layover. I have no clothes to wear.

Punti positivi: Service, Food, timing, price

Punti negativi: Seats were too narrow, but problem with A380 instead of Airlines.