|I voli arrivano a||Bangkok Suvarnabhumi e altri aeroporti|
|I voli partono a||Milano Aeroporto Malpensa|
|Prezzo del volo||379 €|
|Compagnie Aeree||Air China, Ukraine Intl Air, Turkish Airlines, Oman Air, KLM, Air France, Qatar Airways, Kuwait Airways, Emirates, Etihad Airways, XiamenAir, Aeroflot, SWISS, Finnair, British Airways, Air India, Brussels Airlines, Lufthansa, Eurowings|
Punti positivi: crews are kind and help.
Punti negativi: entertainment system sucks, no internet
Punti negativi: entertainment
Punti positivi: I made a pleasant flight with the kindness of the flight attendant.
Punti negativi: I made a pleasant flight with the kindness of the flight attendant. However, I missed the connecting flight because the plane was late, and there are so many things that I regret as bleow,1. There was not enough help from the ground. 2. The plane didn't wait for a minute. 3.Unfriendly transfer cou
Punti negativi: Worst airline in the world ! Rude staff terrible customer service, flights were late, connecting gates were a mile away. I will never fly air China again. Food was disgusting
Punti positivi: The food was good.
Punti negativi: Could have usb outlets for devices. Connecting flight could have arrived on time. Airline don’t lose your luggage.
Punti positivi: The efficiency of international check in at BKK.
Punti negativi: The food on the flight is HORRIBLE!!! The stewardess are lacking in communication skills and DOES NOT engage with customers.
Punti positivi: no comments
Punti negativi: it is better to mention in the ticket whether it is with or without baggage , it makes a lot of inconvenience when we see the boarding pass and then go to the counter to pay extra baggage . the passenger came with one baggage from Kharkov and on a return it is without baggage on round trip booking ?
Punti positivi: On time
Punti negativi: The temp on the lane was hot. And no food without charge.
Punti positivi: The baggage reclaim was the fastest I've ever had in all my years of flying.
Punti negativi: Their English is slurred, garbled, and I could hardly understand any in-flight announcements. Also, there is nothing for free on the flight except one small cup of water .
Punti positivi: Some crew was attentive, others were not. Piloting was good
Punti negativi: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.
Punti positivi: Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights
Punti negativi: It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!
Punti positivi: Great food options, very tasty. Crew was attentive, polite and professional.
Punti positivi: My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy.
Punti negativi: The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight.
Punti positivi: The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals.
Punti negativi: The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor.
Punti positivi: Service with a smile and a more humane approach would be good
Punti negativi: Same hygiene and quality standards across flight on all sectors
Punti positivi: Price
Punti negativi: Meals, Bathrooms.
Punti positivi: Got 3 seats so I could sleep
Punti negativi: everything ok
Punti negativi: Immigration at MCT - too many flights at the same time.
Punti positivi: Entertainment
Punti negativi: Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul
Punti positivi: Awful
Punti negativi: Everything
Punti positivi: The entertainment was amazing
Punti negativi: The seats were a bit hard
Punti positivi: Service is awesome. Food is great.
Punti negativi: People with short connection are affected by the 15 to 25 minutes delay.
Punti positivi: Crew was nice and friendly
Punti negativi: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.
Punti positivi: Crew was ok.
Punti negativi: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.
Punti positivi: great food, entertainment and seat comfort
Punti negativi: nothing
Punti positivi: On time, no hassle.
Punti positivi: Food and drinks very good
Punti negativi: In economy class the movies unable to listen to with ear buds. Bring my own next time.
Punti positivi: Entire trip was easy and comfortable.
Punti positivi: Red wine was excellent
Punti negativi: Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest
Punti positivi: Everything is perfect
Punti positivi: Everything
Punti negativi: Nothing
Punti positivi: Service by the crew was outstanding, but special mention to Deepika who made sure I had a Business Class experience out of this world, always smiling and checking if I needed anything
Punti negativi: The food and the wine selection did not impressed me. Qatar needs to make some changes.
Punti positivi: Short 4 hour flight, full - not one open seat Yet, the crew was super nice and efficient.
Punti positivi: Excellent service. Very comfortable business class seat. Arrived early
Punti negativi: Boarding & disembarking was via bus & stairs.
Punti positivi: Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation.
Punti negativi: Customer care & poor management
Punti negativi: No thing
Punti negativi: Flight delayed, had to stay in an airport hotel like a prison. You cant go outside the hotel.
Punti positivi: It was wonderful
Punti negativi: Delayed and missed a connecting flight. Had to buy a new ticket since earlier one was non refundable
Punti negativi: Info system is not that easy to navigate So hard to find a movie
Punti positivi: The seat was comfortable, the crew was nice for the most part.
Punti negativi: Some of the crew were neglecting, the food was bad and the boarding system was strange, as people in first class and economy were meshed together (Amman - Dubai)
Punti positivi: Good flight and crew but.......
Punti negativi: .........they left my suitcase in Seattle and it didn’t get on the flight to Dubai AND they didn’t want to give me a voucher for accommodation in Dubai despite a 15hr. wait for trip to South Africa. For two hours I pursued different officials in Dubai until they organized a voucher for overnight acc
Punti positivi: The staff were very attentive and polite at all times!
Punti positivi: Emirates is always amazing
Punti negativi: Business Class, lol.
Punti positivi: I enjoyed the services, the crew and the food and beverage
Punti negativi: The WiFi services. I ordered the lite service for $4.95 and the 30 mb was finished in less that 10 minutes. Not sufficient
Punti positivi: Everything was excellent. The entertainment system was also excellent.
Punti negativi: The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out
Punti positivi: Crew was super friendly and helpful. Had good seats, we were able to change them at bag drop. Smooth flight and good entertainment and food
Punti positivi: Literally didn’t like anything from boarding to touchdown
Punti negativi: Nicer more helpful crew. More leg space. More air temperature control abs cleaner bathrooms
Punti negativi: There was no complimentary toothbrush, and socks to wear like other international flights. To disembark from plane you have to go down stairs, which is not easy for seniors. And the same to board in the plane.
Punti positivi: The flight was fine
Punti negativi: Too many security points
Punti positivi: crew was nice
Punti negativi: food was dry
Punti positivi: Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business.
Punti negativi: Food was overcooked but plentiful Fruit selection excellent. More English fluent staff.
Punti negativi: got severe food poisoning from the airline food.
Punti negativi: Flight cancelled without communication, zero customer service, awful experience, will never fly Aeroflot again
Punti positivi: Nothing
Punti negativi: I had a seat by the end close to the restroom and shared seats with a stinky guy who forgot to take a shower. The food was aweful. The flight was boring because I did not get earphones and could not watch movie or listen music.
Punti positivi: I love Aeroflot
Punti negativi: Perfect
Punti positivi: Smooth boarding, excellent crew.
Punti negativi: Quality of the food could be better for a business ticket. Bread like a stone and not warmed.
Punti positivi: best good food
Punti negativi: good breakfast
Punti positivi: The transfer after the flight was very helpful.
Punti negativi: Entertainment was absent.
Punti positivi: The boarding process was much easier and faster. No delayed flights.
Punti negativi: I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?
Punti positivi: Food, crew
Punti negativi: Comfort seats
Punti positivi: Leg room always an issue. Crew really great.
Punti negativi: Gluten free option
Punti negativi: Lost our bags
Punti positivi: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing
Punti negativi: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester
Punti positivi: Everything
Punti negativi: None
Punti positivi: Overall pretty good. Newer plane, business class is well configured.
Punti negativi: Food was good, not great. Seats when flat are quite hard.
Punti negativi: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.
Punti positivi: The flight, food, drinks and comfort was good
Punti negativi: When I checked in they did not have a record of us prepaying for our checked bag and wanted to see a receipt for our payment. We did not have the receipt with us, we had all the other documentation so the only way to get on the flight was to pay again for the checked bag. I found the receipt later
Punti positivi: Attentive crew, plenty to drink
Punti negativi: Not crazy about the seat arrangement on this plane
Punti negativi: If we would have made the flight, unfortunately the flight from Malaga was delayed and caused us to miss the flight from Madrid to Chicago, I’m now sitting in Boston waiting for a flight to Chicago and will probably miss the last bus to Milwaukee
Punti positivi: Price for seat was very good. We left 30 minutes late but arrived early.
Punti positivi: Great crew. BA lounge at Heathrow excellent.
Punti negativi: Flight delayed 4 hours due to technical issues. BA for a new plane but unfortunately still 4 hours late leaving Heathrow.
Punti positivi: Nothing
Punti negativi: Service, acknowledgement of the mistakes and efforts to improve on it. No information was provided for the schedule change. The seats were not functional, the entertainment center did not work.
Punti negativi: If it’s on time!!!
Punti positivi: Crew was courteous and service was good.
Punti negativi: Flight was 5 hours longer than anticipated due to Pakistan closing their air space. Communication of this from airline was poor. Older plane -- entertainment system not working well.
Punti positivi: It was a new flight so everything was neat and clean.
Punti negativi: The all male crew was rude like hell and were chewing gums the whole time. The landing was super pathetic I for a sec thought the flights gonna crash
Punti negativi: Had booked wheelchair for my parents. The wheelchair staff left them in mid way on both sides. They were made to wait for almost 30 Min plus before we made a formal complaint and he came back. This is worst ever service.
Punti negativi: Flight delays is a constant problem with this company
Punti positivi: Food and a good cabin crew on Brussels Air.
Punti negativi: No complaints
Punti positivi: Arrived ahead of time
Punti negativi: Not business treatment, the boarding que, the seats, the food
Punti negativi: Three hour delay. Shifted all our plans and reservations. Upsetting. Made short seven hour flight a ten hour flight with sitting and waiting for three hours. We were hungry and tired and stuck. Kept getting mixed signals: to wait longer.
Punti positivi: Good Staff, Good Service, On Time Departure and Arrival
Punti negativi: The ticket price was so expensive
Punti positivi: crew was good food was good
Punti negativi: comfort
Punti positivi: My luggage never arrived in Munich
Punti positivi: Organized, clean
Punti negativi: Kinder crew, better headphones
Punti positivi: I'm tall so the suit was somewhat uncomfortable.
Punti negativi: Other than the tight space I have no other complaints.
Punti positivi: I had a good seat with a large leg room area. The flight was really comfortable slept like a baby! The staff are really nice.
Punti negativi: Food was pretty terrible, however we got offered drinks more than once which was good. A better entertainment system or provide free WiFi
Punti positivi: Movie selection
Punti negativi: Not having carts crashed into your knees
Punti negativi: entertainment
Punti positivi: Check-in was very fast. The food was a hot sandwich and a drink and was decent. Plane left Hangzhou and arrived Taipei slightly early, which was great. Seats reasonably comfortable. Crew was kind and caring.
Punti negativi: Would have been nice to have some fruit.
Punti positivi: Crew was attentive. Seats were comfortable. Food was not bad.
Punti negativi: Improve the Beijing airport.
Punti positivi: Nothing! I like absolutely nothing about this experience! Worst fight of my life and I plan on letting my reviews reflect that!
Punti negativi: I was doused with water 2x (condensation about 7 ounces of fluid) from the air ducts. Continually dripped on for 12.5 hrs. Before getting off the plain I took a picture of the napkins stuffed into the cracks over my head as their “solution” and was aggressively asked to delete the picture. I didnt
Punti positivi: The crew was nice, seats were comfortable.
Punti negativi: I didn’t appreciate the surprise of having to pay $50 Euros to bring my bike, which then required I leave the baggage drop off line, go to customer service to pay, return to the baggage line to pick up my bag and boarding pass, and then go to the special luggage handling line.
Punti positivi: I’ve flown with various airlines and must say that I was very impressed with this crew. I guess it was because they all were young and didn’t füdisplay burnout as so many other flight attendants show when dealing with their customers.
Punti negativi: On both flights the control forty didn’t work.
Punti positivi: I am still in one piece after flying.
Punti negativi: The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.).
Punti positivi: Staff where friendly but could’ve informed us why we where circling for 40 mins earlier
Punti negativi: Not being informed of the Thunderstorm situation earlier no one knew what was happening
Punti positivi: Good airport and nice crew
Bangkok Suvarnabhumi e altri aeroporti (BKK) Thailandia
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