Trova voli low cost per New York

Punti positivi: All services were very good.

Punti negativi: Overnight sleeping in extended seats in Business Class were cramped.

Punti positivi: Clear communication about delays and boarding, comfortable seats, great service.

Punti positivi: The flat bed

Punti negativi: The Captain made loud announcements waking you up

Punti positivi: Sleeping and being left alone

Punti negativi: Food, Service by cabin crew because they never smiled

Punti positivi: Peu de place pour les jambes Équipage très sympa

Punti negativi: Plus de place pour les jambes mais vol rapide donc Ok

Punti negativi: As so often with Alitalia the flight was delayed by 1 hr 20 mins

Punti positivi: Good flight. Crew was nice.

Punti negativi: Better entertainment

Punti positivi: Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner.

Punti negativi: Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times.

Punti positivi: Flight was fine

Punti negativi: Ticket/luggage issues not handled very well. Long wait lines. No notification of plane delay on monitors.

Punti positivi: The crew was awesome

Punti positivi: Great crew and seat

Punti negativi: Could have offered more included meals and drinks

Punti positivi: The Dreamliner airplane.

Punti negativi: The food!!!! Worst airline food. The crew barely announce in English. Boarding process is a mess

Punti positivi: Young crew, with positive attitude and very kind and helpful.

Punti negativi: Better boarding and entertainment

Punti positivi: Wide choice of movies and entertainment

Punti negativi: Better menu options and in-flight service

Punti negativi: Everything went well

Punti positivi: Ontime and efficient boarding with polite crew.

Punti negativi: Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.

Punti negativi: Meal choices - only serving beef in economy was not great.

Punti positivi: I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines.

Punti positivi: The plane is clean and comfortable. The boarding was easy.

Punti negativi: The staff on all SAS flights seem a little lazy.

Punti positivi: Nothing

Punti positivi: Ok

Punti negativi: Is ok

Punti positivi: The crew was so nice

Punti negativi: Food can be better

Punti negativi: Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned.

Punti negativi: Late as always

Punti positivi: Seats are way more comfortable than other flight companies

Punti negativi: Crew could have been more patient

Punti positivi: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Punti negativi: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Punti positivi: The extra legroom in the Classic Package Seats.

Punti negativi: The snacks where a little on the dull tasteless side.

Punti positivi: The food was great and the screw were nice and young .

Punti negativi: The boarding process and charging 95 dollars for an extra bag is crazy.

Punti positivi: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.

Punti negativi: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.

Punti positivi: The lady checking me in was nice

Punti negativi: Items were stolen from my bag

Punti positivi: It was on time and everything went well

Punti negativi: They could have offered more water

Punti positivi: Very polite and helpful crew. Nice selection of movies in-flight

Punti positivi: Nothing!

Punti negativi: Racists bastards!

Punti positivi: Trip was cancelled

Punti positivi: Very friendly crew, very clean cabin, very comfortable seats

Punti positivi: Sleeping and being left alone

Punti negativi: Food, Service by cabin crew because they never smiled

Punti negativi: All seats are uncomfortable on all planes

Punti positivi: The price is affordable

Punti positivi: Horrible service

Punti negativi: Nasty people

Punti negativi: Departed one hour late due to weather from incoming flight departure city, YVR.

Punti negativi: Timeliness

Punti positivi: TV movies

Punti negativi: More popular movies

Punti negativi: Lots of different thin: boarding lines weren’t clear, seats are not that comfortable, food was fine but not great and I would give a very good to crew

Punti positivi: Crew was sour.

Punti negativi: Crew could have been friendly.

Punti positivi: Crew was great. Flight was clean.

Punti negativi: I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane.

Punti negativi: Newer movies

Punti negativi: connection information very poor

Punti negativi: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future.

Punti positivi: Amazing punctuality, both on the way out to Lisbon and on the return to London.

Punti negativi: Cannot really think of anything that needed attention on these flights.

Punti negativi: Boarding procedures

Punti positivi: The lady checking me in was nice

Punti negativi: Items were stolen from my bag

Punti negativi: All good but crew wasn't very attentive - for example i had had to put my suitcase quite a few rows back because of lack of space at the end of the flight i had to wait for most of the plane to empty out in order to be able to retrieve it - the crew member who had originally indicated i put my suitcase further back and who was standing right by the cabin where the suitcase was stored saw all of this but didn't move to help in the slightest even though he knew i was waiting for a chance to get to my suitcase - in my experience of customer service i would have gotten it for the passenger and brought it to them to reduce the wait time

Punti positivi: Nothing

Punti negativi: The food, the entertainment

Punti positivi: Personale gentile

Punti negativi: Imbarco

Punti positivi: La capo equipaggio preparatissima, finalmente un inglese inappuntabile negli annunci e una dizione più che perfetta negli annunci anche in italiano. Gentilezza e professionalità oltre le aspettative.

Punti negativi: Alitalia dovrebbe reintrodurre lo snack a bordo. Solo bevande al carrello. I biglietti costano di più ed giusto aspettarsi piccole differenze rispetto voli low-cost.

Punti negativi: OK flight, evening Business class

Punti positivi: Flight was smooth

Punti negativi: Eccessivo ritardo

Punti positivi: Seamless boarding, departed and arrived on time.

Punti negativi: Very surly and unhappy looking crew