Recensioni viaggiatori
Valutazione complessiva
7,7
Buono
Basato su 3.595 recensioni
Imbarco
7,9
Tariffa comfort
7,6
Personale
8,4
Divertimento
7,2
Cibo
7,4
Trova voli economici su KLM
Andata e ritorno
Economy
Informazioni su KLM
| Codice IATA | KL |
|---|---|
| Rotte | 349 |
| Rotta principale | Amsterdam-Schiphol a Amsterdam-Schiphol |
| Aeroporti salvati | 139 |
| Aeroporto principale | Amsterdam-Schiphol |
Recensioni recenti
Valutazione dei viaggiatori
385
296
167
73
62
-
2,0
Punti negativi: KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)
recensione fornita da
-
2,0
Punti negativi: The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken...
recensione fornita da
-
10,0
Punti positivi: The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!
recensione fornita da
-
10,0
Punti positivi: Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on.
Punti negativi: Nothing
recensione fornita da
-
10,0
Punti negativi: Very nice crew and great food
recensione fornita da
-
10,0
Punti positivi: Very nice airplane and pleasant crew
recensione fornita da
-
8,0
Punti positivi: Overall a nice and good flight
Punti negativi: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...
recensione fornita da
-
6,8
Punti positivi: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.
Punti negativi: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.
recensione fornita da
-
6,8
Punti positivi: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.
Punti negativi: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.
recensione fornita da
-
8,3
Punti positivi: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep
Punti negativi: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.
recensione fornita da
-
10,0
Punti positivi: Yes
Punti negativi: Nothing. Flight was amazing
recensione fornita da
-
10,0
Punti positivi: Perfect
Punti negativi: Nothing. Flight was amazing
recensione fornita da
-
9,6
Punti positivi: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into
Punti negativi: Nothing,just the seats. Cleanliness was perfect
recensione fornita da
-
10,0
Punti positivi: The plane size & comfort was excellent. The staff were very friendly
Punti negativi: N/A
recensione fornita da
-
4,6
Punti positivi: Crew is excellent, polite and personal!
Punti negativi: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.
recensione fornita da
-
6,0
Punti negativi: Bigger seats the new ones are way to narrow
recensione fornita da
-
10,0
Punti negativi: Klm is the best, even on a 40min they served small breakfast.
recensione fornita da
-
8,0
Punti positivi: Terrific hot breakfast in bus. class
Punti negativi: Window did not darken like the others.
recensione fornita da
-
10,0
Punti positivi: Everything perfect and arrive to destination on perfect time.
Punti negativi: All positive.
recensione fornita da
-
3,3
Punti positivi: Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo
recensione fornita da
-
9,6
Punti positivi: Comfort
Punti negativi: Wifi on klm
recensione fornita da
-
9,6
Punti positivi: Comfort
Punti negativi: Internet
recensione fornita da
-
10,0
Puntual
Punti positivi: The plane ✈️ itself the attendants . The entertainment on board. Really great
Punti negativi: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.
recensione fornita da
-
8,0
Punti negativi: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.
recensione fornita da
-
8,0
Punti positivi: The crew was very kind
recensione fornita da
-
8,4
Punti negativi: It's KLM. What else do you need to know.
recensione fornita da
-
6,6
Punti positivi: Services is good .
Punti negativi: Food can be better
recensione fornita da
-
8,6
Punti negativi: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!
recensione fornita da
-
5,6
Wifi
Punti negativi: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.
recensione fornita da
-
4,6
Punti positivi: Nothing
Punti negativi: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again
recensione fornita da
-
6,0
Punti positivi: Nice crew, good food.
Punti negativi: Both bathroom were not working in business class area.
recensione fornita da
-
7,6
Punti positivi: Information sharing by pilots and crew. Economy class leg room is good.
Punti negativi: All good up to the level
recensione fornita da
-
7,6
Punti positivi: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.
Punti negativi: I flew economy and all was good and appropriate to the level.
recensione fornita da
-
6,6
Punti positivi: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!
Punti negativi: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM
recensione fornita da
-
5,2
Punti positivi: Decent price for economy comfort seat, 4A.
Punti negativi: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..
recensione fornita da
-
5,0
Punti positivi: The crew was professional & friendly
Punti negativi: Food was terrible honestly, entertainment system didn't work on 1st flight.
recensione fornita da
-
10,0
Punti positivi: Klm's consistantly high standards in everything they do.
Punti negativi: Nothing
recensione fornita da
-
7,6
Punti positivi: Great atmosphere, crew was excellent!
Punti negativi: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.
recensione fornita da
-
6,0
Punti positivi: Crew were excellent
Punti negativi: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.
recensione fornita da
-
9,0
Punti positivi: Confort and kindness
Punti negativi: It was too cold
recensione fornita da
-
8,6
Punti negativi: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.
recensione fornita da
-
10,0
Punti positivi: Impressive service... amazing crew, very friendly and professional
recensione fornita da
-
8,0
Punti positivi: Muslim food
recensione fornita da
-
8,0
Punti negativi: When its rain we shouldn’t walk to the air plain
recensione fornita da
-
7,0
Punti positivi: Crew good and seat OK but not exceptional for business class
Punti negativi: Food was average - main course could have been better. Range of movies ok but not great
recensione fornita da
-
10,0
Punti negativi: Still don’t have my luggage yet
recensione fornita da
-
10,0
Punti positivi: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.
recensione fornita da
-
10,0
Punti negativi: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great
recensione fornita da
-
8,8
Punti positivi: I was sorted on Row 3 and the drapes kept hitting the back of my head.
Punti negativi: Move the drapes a few more inches back.
recensione fornita da
-
9,6
Punti positivi: KLM are our airline of choice. A great full-service carrier with impecable standards.
Punti negativi: Nothing
recensione fornita da
-
4,6
Punti positivi: Flight was on time.
Punti negativi: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.
recensione fornita da
-
10,0
Punti positivi: Professional crew. Good simple check in.
Punti negativi: Nothing.
recensione fornita da
-
5,3
Punti negativi: All of the less than good, obvious!
recensione fornita da
-
8,0
Punti positivi: The crew.
Punti negativi: The time between flights.
recensione fornita da
-
6,3
Punti positivi: The socks offered in business were comfortable and nice looking. The red wine was good.
Punti negativi: The food was just average and the seat not too comfortable
recensione fornita da
-
2,0
Punti negativi: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,
recensione fornita da
-
10,0
Punti positivi: Loved the smooth ride.
Punti negativi: Bathroom was pretty nasty
recensione fornita da
-
10,0
Punti positivi: Almost everything, especially the crew.
Punti negativi: Don’t feel like anything should be better to be honest
recensione fornita da
-
8,0
Punti positivi: The crews were pretty great!
Punti negativi: The regulating of the temperature.
recensione fornita da
-
6,4
Punti positivi: The crew tried to be helpful but were equally frustrated with the ground crew.
Punti negativi: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
recensione fornita da
Stato volo
KLM- Mappa delle tratte
Principali aeroporti serviti da KLM
- Aeroporto di Amsterdam-Schiphol (AMS)
- Aeroporto di Londra-Heathrow (LHR)
- Aeroporto di Copenaghen (CPH)
- Aeroporto di Parigi Charles de Gaulle (CDG)
- Aeroporto di Stoccolma-Arlanda (ARN)
- Aeroporto di Barcellona-El Prat (BCN)
- Aeroporto di Madrid-Barajas (MAD)
- Aeroporto di Roma-Fiumicino (FCO)
- Aeroporto di Monaco di Baviera (MUC)
- Aeroporto di Manchester (MAN)
- Aeroporto di Edimburgo (EDI)
- Aeroporto di Budapest Ferenc Liszt Intl (BUD)
- Aeroporto di Vienna-Schwechat (VIE)
- Aeroporto di Zurigo (ZRH)
- Aeroporto di Birmingham (BHX)
Informazioni su KLM
- KL Codice IATA
- +39 02 38594998 Chiama
- klm.com Visita
Politica di cancellazione di KLM
La situazione del coronavirus (COVID-19) subisce delle continue evoluzioni, KLM adatterà le sue politiche di conseguenza. Contatta KLM direttamente per le info più recenti sulle spese di cancellazione. Puoi trovare le informazioni più aggiornate sulle politiche di KLM qui: Avvisi e normative di viaggio di KLM
Informazioni su stato dei voli, cancellazioni e ritardi ottenute da Flightstats.com. I dati potrebbero non essere sempre accurati o privi di eventuali errori. Si consiglia di chiedere sempre conferma delle informazioni alla compagnia aerea.