Trova voli economici su Lufthansa

Punti positivi: The crew was fun, informed, and very helpful.

Punti negativi: The seat, the entertainment, the headphone jack, the food.

Punti negativi: Flight left late! Flight attendants not super attentive. Meals came late. Took forever to get off the plane! Plane never made it to the terminal but passengers were let off in the middle of the airport and placed on buses! No driver on a fully loaded bus for 10 min. Terrible! Didn’t make it on next

Punti positivi: nice crew

Punti negativi: old planes with bad seats and no chargers or entertainment

Punti positivi: easy boarding. crew was nice.

Punti negativi: terrible seats. no tv or chargers.

Punti positivi: Crew was great

Punti negativi: So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic.

Punti positivi: Entertainment

Punti negativi: Boarding process and food

Punti positivi: The crew were truly great as I had an extremely difficult flight due to tremendous pain in my knees. Coach economy are way too narrow, even if I paid for preferred seating. A joke. Cldnt move. So uncomfortable.

Punti negativi: Boardingvwas delayed so we left a good 50 minute late. Ran out of meal choice so we had to eat what they had left which was pasta that was too spicy for me anyway. I was very disappointed bec I preferred chicken but there were none left.

Punti negativi: Many delays boarding plane. No entertainment at all on a flight longer than 3 hours is insane. Flight crew are great, though.

Punti negativi: crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)

Punti positivi: Movies and bathrooms

Punti negativi: 1. UNABLE TO CHOOSE SEATS. 2.Unaware that ticket did not include baggage fee 3.Most uncomfortable seats in 50 years of flying Will not use Momondo again unless I can choose seats and be made aware of ACTUAL COST OF FLIGHT.

Punti negativi: Extremely unfriendly staff at check-in. Boarding was chaos.

Punti negativi: All of our luggage was lost and did not arrive in Prague

Punti positivi: Awfull!!

Punti negativi: Better, cleaner seats. Poor movie selection and nott to mention terrible food.

Punti positivi: Got to ride on a Boeing 747 Intercontinental!

Punti negativi: It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares.

Lufthansa Efficiency

Punti positivi: Flight departed on time. Crew were friendly and efficient

Punti negativi: Boarding seem to be chaotic, no boarding by group or seat number.

Punti positivi: The seats were comfortable, entertainment during the long flight was very good.

Punti negativi: Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!

Punti positivi: No delays.

Punti negativi: The entertainment monitors were SUPER laggy with response. Image quality wasn't great.

Punti negativi: Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience.

Punti positivi: A380 with extra legroom is great comfort

Punti negativi: Connection at Frankfurt airport very poor We had to run for 15 minutes to get our Singapore flight with no assistance from Lufthansa

Punti positivi: Comfort of A380 Legs space

Punti negativi: Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service

No flight from Frankfurt.

Punti negativi: Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that.

Punti positivi: -

Punti negativi: Will never use Lufthansa again

Punti positivi: -

Punti negativi: I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA.

Punti negativi: Viaje corto

Punti positivi: Crew

Punti negativi: The transfer at Frankfurt was a horrible experience. The terminal for departure was all the was at the other side of the airport. Leaving me barely enough time to transfer.