Trova voli economici su Lufthansa

Punti positivi: Everything is well organized, crew members were great.

Punti negativi: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Punti negativi: The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes.

Punti negativi: I was supposed to have wheelchair assistance. None there. Flight was on time. Passenger assistance is AWFUL!!!

Punti negativi: No food on board, very poor services but punctual

Punti negativi: More food choice and more snacks should avialable during flight time Both serving food is very bad

Punti positivi: The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs.

Punti negativi: The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold.

Punti negativi: The plane was cramped

Punti positivi: Smooth flight for the most part.

Punti negativi: Better food choices. Better communication and better boarding procedures by rows or groups.

Punti positivi: Confort

Punti negativi: The crew and the food, specially the food.

Punti positivi: Salmon dinner was the best dish Lufthansa ever served

Punti negativi: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Punti positivi: The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen.

Punti negativi: The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through.

Punti positivi: Full bottle of water and continuous refreshments in flight.

Punti negativi: Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies

Punti positivi: Very accommodating staff

Punti negativi: breakfast served was still frozen.

Punti positivi: Great staff and smooth on time flight

Punti negativi: Small plane

Punti positivi: Boarding was crazy and confusing. Ground crew poor communication and rude

Punti positivi: Food was not available for flight.

Punti negativi: Food

Punti positivi: Very confusing going through security.

Punti negativi: Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem.

Punti negativi: Everything

Punti negativi: Very long flight

Punti negativi: 50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline.

Punti negativi: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.