|Rotta principale||Catania Aeroporto Fontanarossa a Milano Aeroporto Malpensa|
Punti negativi: Seat numbers, check in capacities
Punti positivi: Piloti e stuart di bordo gentili, simpatici e competenti
Punti negativi: Il distanziamento sociale e le misure anticovid
Punti positivi: The crew didn't give me headache for practicing my religious duties to do my prayers in the galley, as has become a new practice in some class airlines recently.
Punti negativi: The seats don't recline. I'd preffered that they would do.
Punti negativi: They could offer a bottle of water for the people who payed the extra fee for the sitting in front
Punti positivi: Quick boarding and landed earlier than scheduled.
Punti negativi: The air-con was too cold. The seats don't allow you to sleep as there's no where to rest your head against.
Punti negativi: There is literally no way to contact this company, even with the pandemic going on, to cancel this flight. I tried so many times and different ways.
Punti positivi: N/A
Punti negativi: Not cancelling this flight and 5 other flights.
Punti positivi: Flight crew, especially the lead pursuer is very good and demonstrated a professional and courteous attitude
Punti negativi: seats don't recline, no entertainment system
Punti negativi: Easyjet does not offer corona rebooking - bad!
Punti negativi: Delayed flight, once on board the aircraft, further delays on the ground (at Glasgow) made up time in the air landed (not too far from our original landing time) only to be told we’re now being held on the ground (at Gatwick for at least another 20 minutes!) I flew with BA this morning and rated them excellent for everything! EJ you need to up your game!
Punti positivi: On time, smooth and professional
Punti negativi: Nothing - the best part of this flight is that is so short :)
Punti negativi: From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible.
Punti negativi: It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight.
Punti positivi: Price. Efficiency
Punti negativi: I got an email that the flight was canceled then another that it was on time. This caused confusion and distress
Punti positivi: Competent crew
Punti negativi: Very late
Punti negativi: Puntualità
Punti negativi: Terrible boarding after 2 hours.
Punti positivi: The staff handled everything really well. Continuously being updated to the delay reasons.
Punti negativi: Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given. No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours.
Punti negativi: Was good flight overall, clean, friendly staff,
Punti negativi: The attitude of ground staff
Punti positivi: It was very quick and arrived ahead of time.
Punti negativi: Flight not on Time
Super hot temperature on board (almost unhealthy)
Punti positivi: Crew excellent, really looked after a single mum who's very young son kicked off on take off. Very helpful, always friendly. Pilots kept us updated at regular intervals.
Punti negativi: Disembarkation at Bristol Airport could have been a lot better. Had to wait on board for ground crew to arrive.
Punti positivi: I was given trouble when boarding the flight
Punti negativi: Better customer service
Punti positivi: That we got home
Punti negativi: It was 2 hours late which meant we missed our train and got home 4 hours late
Low cost low level
Punti negativi: Volo in ritardo, gente ammassata al gate, informazioni all'ultimo momento
Punti positivi: Nothing
Punti negativi: Everything
Punti negativi: Security check protocols and stuff didn’t helped to process the access caused me my flight lose.
I missed the flight and didn’t travel
Punti negativi: check in was a nightmare it took over an hour of being pushed without anyone controlling the queue
Punti positivi: Great crew and comfortable seat
Punti negativi: Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!
Punti positivi: nothing to like about this flight
Punti negativi: just try to be on time, for once.
Punti negativi: Poco spazio per i bagagli, e tassativamente permesso un solo pezzo,neanche una borsetta personalein più
Punti positivi: the length of the flight and check in was fast with the machine
Punti negativi: the boarding was chaotic, the airport and airline staff were confused and disorganized, the flight was delayed, we had to walk on the tarmac which was completely open to the street (I could have just walked straight to the plane without going through the airport at all basically), the leg room inside the plane is so tight that my knees were almost touching the back of the seat in front of me and I am only 5 feet tall, a bottle of water was 6 British pounds which is a ridiculous price, the landing was less than stellar
Punti positivi: There were major challenges on the day. 1. The French Air traffic officers were on strike. 2. A passenger became ill after boarding and had to be disembarked along with his luggage which had previously been loaded, 3. Another passenger became ill requiring paramedic attention while we waited for a lengthy period before getting permission to take off. All these contributed to delays for which the airline and crew had no responsibility. They did their best to keep us informed of progress but once we took off, much of the lost time was recovered in the air. The flight itself was fairly smooth and uneventful. Thank God.
Punti negativi: Nothing.
Punti positivi: Crew was friendly
Punti negativi: For budget airline they did pretty good
Punti positivi: Crew was just ok nothing more nothing less..
The general service of easy jet its better for me not operate...
Punti negativi: Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one..
Punti positivi: I was expecting EasyJet to run late and the crew to be overworked and rude, but they were like Southwest Airlines in the USA, very nice and on-time.
Punti negativi: This applies to all airlines: crack down on travelers trying to bring to much cabin luggage! Also, travelers should have to first use the bin space above their seat before using some other bin space. Many people in the back of plane cram their cabin luggage into the first bins they see so they don't have to carry it from the back.
Punti positivi: The size of hand luggage
Punti negativi: Seats
Punti positivi: Crew were amazing arrived early
Punti negativi: In flight entertainment
Punti positivi: Confort classico EasyJet confermato
Punti negativi: Prenotato e pagato il posto 6 dopo lo speedy boarding ho trovato posto nella cappelliera 20 con uscita solo anteriore. Veramente un pessimo servizio
Punti positivi: seats were spacious. Crew was courteous
Punti positivi: Efficient and friendly approachable staff.comortable seats..nice selection of refreshments .
Punti negativi: If you could keep your handbag with you as well as hand luggage .
Punti positivi: Crew were professional and helpful
Punti negativi: Terrible delay boarding
Punti positivi: Comfortable flight. Generally good service.
Punti negativi: I was made to put my hand luggage in the hold and yet there was plenty of space overhead. While it didn't delay me much it was rather cumbersome.
Punti positivi: Flight was pretty smooth
Punti negativi: Seats allocated
Punti negativi: Crew would be better if they smiled a bit. They seemed tired and sleepy.
Punti positivi: Evriting
Punti positivi: Staff ok
Punti negativi: I HOUR DELAY
Punti positivi: Crew were great, bubbly staff even though they were tired, *not obvious*
Punti negativi: Boarding process, and being told we may have to stay until Wednesday as the operator double booked our seats.
Punti negativi: Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold
Punti positivi: The seat was comfortable.
Punti negativi: We were delayed for nearly an hour.
Punti negativi: Don’t charge everyone on the flight €60 without warning.
Punti positivi: Everything went smoothly.
Punti positivi: Crew was very nice and the plane was comfortable
Punti negativi: There were no outlets nor entertainment, and boarding was a little long
Punti positivi: Being able to check in quickly and weigh and tag my own luggage.
Punti negativi: Took too long to board the plane. Didn’t like that the only persons picked on for hand luggage was a husband and wife in there mid 70’s. But eventually they were allowed to bring on their hand luggage.
Punti negativi: There is no space for legs. The food quality is poor. No entertainment at all
Punti positivi: On time, clean on the plane.
Punti negativi: Air line was fine but there was a big queue for security for everyone at the airport, was slow going through there, probably took at least half an hour. Only got to gate just before closing as did other passengers on the flight. A member of staff near the gate was impatiently telling people to hurry up but we could n't help being delayed at the security check.
Punti negativi: We were stuck in the runway for an hour before taking off. I was late for my connection.