Trova voli economici su Air France

Terrible flight and crew, NEVER again!!!

Punti positivi: Nothing

Punti negativi: 1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored

Air France late departing. Again.

Punti positivi: Very good male crew member. Pilot genuinely apologetic for the delay.

Punti negativi: After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it.

Late departure even though the plane was there 3 hours early

Punti positivi: Nothing

Punti negativi: Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing.

They lost one of our luggages ;(

Punti positivi: Ground crew at CDG was helpful to file a claim for the lost luggage.

Punti negativi: Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!