Trova voli economici su TAP AIR PORTUGAL

Punti positivi: The flight got cancelled without any communication with me. No refund, very poor customer service.

Punti negativi: Communication!!!

Punti positivi: NOTHING because they cancelled the flight and wanted to charge me 100% more for an alternate flight during the corona virus crisis. They were price gouging which is unforgivable

Punti negativi: Their leadership has much to do in terms of their actions in a pandemic situation. Shame on them!!!

Punti positivi: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me

Punti negativi: It is always better to buy tickets through the airline.

Punti positivi: Food

Punti negativi: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!

Punti positivi: Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.

Punti negativi: A different airline

Punti positivi: The on-board entertainment

Punti negativi: More food, more water

Punti positivi: Boarded fast

Punti negativi: Hours of flight

Punti positivi: Quick flight

Punti negativi: Bad delay, long security line there

Punti positivi: Smooth flight

Punti negativi: More food, more water

Punti positivi: The price was good. The staff really tried to help, but the restrictions from TAP headquarters made them effectively powerless

Punti negativi: The flight was canceled last minute. TAPs phone support were not allowed to reschedule anyone on alternate carriers, but told me that the check in agents had that power. Meanwhile, the check in agents in Boston had been banned by TAP headquarters to rebook anyone on other carriers, and were unaware that the phone support were giving the passengers conflicting information. In the end I was automatically rebooked for a flight 72 hours later (not realistic for me...). I gave up and headed home from the airport after 2 hours. People who needed help with hotel bookings (not me luckily) most likely had to wait in line a lot longer than that

Punti positivi: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful

Punti negativi: TAP being on time and giving a reason why the flight was late

Punti positivi: Not much. Poor service, bad crew

Punti negativi: Better service

Punti positivi: Sleeping and being left alone

Punti negativi: Food, Service by cabin crew because they never smiled

Punti positivi: Sleeping.

Punti negativi: 1 hour delay Duden to luggages!

Punti negativi: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future.

Punti positivi: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.

Punti negativi: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.

Punti positivi: Horrible service

Punti negativi: Nasty people

Punti positivi: The entertainment was ok.

Punti negativi: Everything else was terrible. From check-in to boarding to flight.

Punti negativi: Customer service from the crew, it could be nicer and better attitude and more positive.

Punti positivi: The price is affordable

Punti positivi: The lady checking me in was nice

Punti negativi: Items were stolen from my bag

Punti negativi: TAP doesn't understand the first thing about customer service.

Punti positivi: There is nothing to like about the flight

Punti negativi: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.

Punti negativi: Boarding procedures

Punti negativi: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.

Punti negativi: The flight was delayed. Food is miserable.

Punti positivi: It was Okay

Punti negativi: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-

Punti negativi: Late as always