Trova voli economici su TAP AIR PORTUGAL

Punti positivi: The price was good. The staff really tried to help, but the restrictions from TAP headquarters made them effectively powerless

Punti negativi: The flight was canceled last minute. TAPs phone support were not allowed to reschedule anyone on alternate carriers, but told me that the check in agents had that power. Meanwhile, the check in agents in Boston had been banned by TAP headquarters to rebook anyone on other carriers, and were unaware that the phone support were giving the passengers conflicting information. In the end I was automatically rebooked for a flight 72 hours later (not realistic for me...). I gave up and headed home from the airport after 2 hours. People who needed help with hotel bookings (not me luckily) most likely had to wait in line a lot longer than that

Punti positivi: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful

Punti negativi: TAP being on time and giving a reason why the flight was late

Punti positivi: Not much. Poor service, bad crew

Punti negativi: Better service

Punti positivi: Sleeping and being left alone

Punti negativi: Food, Service by cabin crew because they never smiled

Punti positivi: Sleeping.

Punti negativi: 1 hour delay Duden to luggages!

Punti negativi: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future.

Punti positivi: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.

Punti negativi: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.

Punti positivi: Horrible service

Punti negativi: Nasty people

Punti positivi: The entertainment was ok.

Punti negativi: Everything else was terrible. From check-in to boarding to flight.

Punti negativi: Customer service from the crew, it could be nicer and better attitude and more positive.

Punti positivi: The price is affordable

Punti positivi: The lady checking me in was nice

Punti negativi: Items were stolen from my bag

Punti negativi: TAP doesn't understand the first thing about customer service.

Punti positivi: There is nothing to like about the flight

Punti negativi: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.

Punti negativi: Boarding procedures

Punti negativi: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.

Punti negativi: The flight was delayed. Food is miserable.

Punti positivi: It was Okay

Punti negativi: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-

Punti negativi: Late as always

Punti positivi: Nothing! Horrible!

Punti negativi: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed

Punti positivi: Velocità di volo

Punti negativi: Sicuramente l’attitudine del personale (freddo) antipatico non disponibile problematico scortese Ma proprio pena

Punti positivi: Nothing

Punti negativi: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.

Punti positivi: Good movie selection

Punti negativi: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.

Punti negativi: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.

Punti positivi: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again

Punti positivi: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.

Punti negativi: Train the staff to be nice and pleasant