Trova voli economici su TAP AIR PORTUGAL

Overall ok

Punti positivi: Flight was on time, crew very friendly, check in process easy

Punti negativi: Seats are very unconfortable and the space limited. baggage policy isn't very clear; I had to pay 20 extra euros for a checked bag

My seat was not recognized by the airline (TAP Portugal)

Punti negativi: Tap said that they could not find my seat (even through I paid Kayak / Webjet) and my tickets were cancelled. I lost my flight back and had to stay two days extra in a hotel and lost a day of work. Will never buy here again

Punti positivi: I got to London

Punti negativi: 9 hour delay

Inconsistent policy

Punti positivi: Modern appointed plane with places for technology and charging points

Punti negativi: Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late

We waited an incredibly long time for any refreshments - over two hour

Punti positivi: since it was an older plane maybe it had more leg room

Punti negativi: poor quality video and sound for watching movies on long flight attendants were brusque and ignored most passengers(except the ones with special meals) we were on connecting flight with little time in between to grab water or snack - so we sat on this flight for over two hours before we got any refreshments. Some passengers got refills before we got one. Poor execution. we had to check two bags on connecting flight (which we didn't have to do before) and it cost us time and money. Also they lost the two bags - got several days after we got back from trip huge line at immigration - we waited almost two hours will not travel on TAP again

Party of four and two of us had to check our bags on return (and pay)

Punti positivi: car rental service SIXT

Punti negativi: having to check bags that we didn't on the way to Faro was annoying long line at entry (my husband and I used EU) but they made my mom and sister go in the other longer line this time we had to run for connecting flight and my mother is elderly