Trova voli economici su Iberia

Punti negativi: My flight was cancelled and I had to wait in the Madrid airport for seven hours before getting a new flight and retrieving my luggage (five for the new booking, 2 for luggage). It's understandable that flights get cancelled due to weather, but the handling of re-accomodations should be much faster. Iberia did not have enough people to handle it and made no effort to bring in more help. Instead, workers were continually leaving. By the end, there were only two people helping the line of dozens of stranded travelers. I was very disappointed.

Punti positivi: the flight crew was cordial and efficient. we arrived on time.

Punti negativi: The planes were older and the seats were not comfortable for the length of the flights.

Punti negativi: I didn't have any video for over two hours. I had to speak to 4 different crew members to get them to reset my monitor. They were not very friendly.

Punti positivi: Took forever to board. Had to take a bus to plane. Last on, no overhead space.

Delays and More Inconvenience

Punti positivi: Lovely staff

Punti negativi: Due to delay of previous flight I missed my connection for which I had a 3 hour layover prior to delays. I was put on another flight out of LGA upon arrival but was not given a travel voucher even though I was told tmi had one in my envelope. Trying to get someone to issue a voucher almost made me miss my new connection.

Barebones flight

Punti positivi: Decent flight

Punti negativi: No snack, no drink, no entertainment - not the end of the world on a short flight, but they're categories you asked about