Trova voli economici su LC Perú

Bad Habits of a Small Airline

Punti positivi: They attempt to wear the facade of a large airline, with drinks and a snack on the trip to or from Cuzco, however...

Punti negativi: ...their check-in service is spotty at best when their website is working and they have ignored U.S. passengers that arrive on time to bump them for no good reason (happened to myself and another with no compensation whatsoever, and we made it with more than enough time to watch our original boarding calls AND they had room but refused to let us on). I tested it out by arriving 2+ hours in advance for Lima to Cuzco and Cuzco to Lima, the trick is to convince them you don't have any checked luggage. Flew both routes and was told my backpack wouldn't fit in the overhead bins the second time (even though I knew it was a 737-500) and slid through security and gate check-in no problems. The only issue is the check-in desks. They're very clueless and suggest unwise solutions under the guise of knowledge-ability.

Do not fly LC Peru

Punti negativi: The flight was delayed and once it was time to board the airline removed 15 people from the flight "due to weather" (it was a beautiful, sunny day). They brought us all back to the check in desk and told us they would issue all of us tickets for a flight in 4 hours. The airline employees hid in their office for an hour or so while we waited to receive our new tickets. Once they emerged they told us that the next flight was full and the next available flight was in 7 days (this was beyond my allowed vacation time and would have disrupted my international return flights. Meanwhile they were selling tickets for the next flight out at the check in desk. Ultimately the airport management got involved and we were able to board the next flight out of Cusco. The LC Peru team was absolutely unprofessional and has zero ability to provide customer service. I will never fly this airline again.

flight cancelled had to stay overnight, missed connecting flights

Punti positivi: This is the WORST travel experience I have ever experience in my worldwide travels!! It cost us an extra 6000.00 USD in rebooking business class flights back to LAX after LC Peru canceled our flight from Custco to Lima which caused us to miss our flights to LA. They canceled many flights and left hundreds of stranded tourists at the airport.

Punti negativi: I didn't like anything about this airline or their staff. Worst experience I have ever had travelling anywhere!!! The staff gave 3 different excuses why the we were not on the flight from Cuzco to Lima we booked. They oversold the flight and were letting locals on and did not care if we missed our connecting flights from Lima to LAX the following day. They left hundreds of angry passengers stranded at the Cuzco airport. I don't know how they are even in business treating customers like they do. Do not make the same mistake we did! There are better flight choices out there. It cost us over 6000.00 USD to rebook the connecting flight we missed from Lima to LAX BECAUSE OF THEIR INCOMPETENCE.

Terrible Experience with LC Peru

Punti positivi: Nothing.

Punti negativi: The airline continuously bumped people from their flights and provided absolutely no solution to their passengers. It was not until the airport manager got involved that the airline attempted to provide solutions, which were still inadequate with over a 5-day delay. This is absolutely unacceptable and I will never be flying this airline again.

Punti negativi: Going to kick me off flight because I checked in 1hr 45 minutes before flight and apparently that's too close to take off. At a single runway airport...