Trova voli low cost per New York Internazionale John F. Kennedy

Punti positivi: Personale gentile

Punti negativi: Imbarco

Punti positivi: Nothing

Punti negativi: Hour delay getting on the plane, after going through boarding. No explanation as to why.

Punti negativi: Strike delay. Very poor food. Cramped chairs. I flight entertainment

Punti positivi: Nothing

Punti negativi: The food, the entertainment

Punti negativi: Delay in take off 45 min!!!!

Punti positivi: The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again

Punti negativi: I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks.

Punti positivi: Entertainment system

Punti negativi: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Punti positivi: Exit row seat had much more space for legs, very much worth the upcharge for this seat.

Punti negativi: Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.

Punti positivi: I liked the (free) upgrade to Premium Economy.

Punti negativi: Food was ok but I recommend including a small salad with dinner.

Punti positivi: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).

Punti negativi: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.

Punti positivi: The crew reacted good to the change of plane

Punti negativi: Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience

Punti positivi: The seat was quite comfortable, the crew was great, and the food was actually pretty good.

Punti negativi: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.

Punti negativi: The chain in was slow an tedious.

Punti negativi: Food options and number of times meals are served could be improved.

Punti positivi: Crew was efficient and friendly

Punti negativi: Entertainment system on my transatlantic flight was outdated and functioned poorly. Also, the promised WiFi connection wasn’t working, and the flight attendant I spoke to basically said, “yeah, I think it’s broken.”

Punti negativi: The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again.

Punti negativi: I received an electronic boarding pass but still was required to go thru a security check to get a paper boarding pass, and then had to go stand in the original line again. Aircraft was dated. Audio for th in flight was bad. Poor experience overall.

Punti positivi: Movie selection and internet quality was Ok

Punti negativi: The attendant made me check in my only carry on bag despite there was plenty of space on the plane for it. My bag was subsequently lost in the airport as it was moved to a different carousel without any notice. There was no food offered.

Punti positivi: Crew was amazing and work diligently to make everybody feel comfortable.

Punti negativi: Nothing. I had no issues!

Punti positivi: Nothing at all.

Punti negativi: Not run late, have entertainment on board and provide better snacks.

Punti positivi: Crew was friendly, food was good

Punti negativi: Entertainment was broken in one of our seats, the seats were not comfortable

Punti negativi: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Punti negativi: Food could be better.

Punti negativi: Not force checking luggage. Not loosing tsa pre details between different parts of ticket. Allowing checking to both legs online, not just the first.

Punti positivi: New plane, great seating.

Punti negativi: Food should be tastier and boarding should be more efficient and on time.

Punti positivi: New aircraft had free Wi-Fi and lots of movies. Clean.

Punti negativi: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.

Punti positivi: Yes

Punti negativi: Customer service from the crew, it could be nicer and better attitude and more positive.

Punti negativi: The food options, the crew could have been friendlier and the seats were not too comfortable

Punti negativi: Restroom is smelly and dirty. Back seat pocket is dirty too.

Punti negativi: Lost my luggage, didn't care, luggage poorly manipulated.

Punti positivi: Good service

Punti positivi: All

Punti negativi: Keep up the same spirit

Punti positivi: The crew was really good

Punti positivi: The connection was way too tight.

Punti negativi: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Punti positivi: Great service and yummy food.

Punti negativi: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Punti positivi: Friendly crew onboard

Punti negativi: I tried to check in online several times during starting one week prior to my trip and tried to add a bag to be checked in and the system did not let me do that. When I when to check in at the airport thei charged me 50 Euros instead of 20 euros by online. I would have liked to do checkin online

Punti positivi: the crew were helpful.

Punti negativi: All the washrooms were not available. would have preferred a bigger breakfast after flying overnight. difficult to prepay for the luggage. Long delay in boarding our return from Milan to Toronto for unexplained reasons by the ground crew.

Punti positivi: Crew was super responsive and helpful

Punti negativi: The plane felt like it was going to fall apart and my baggage was never put on the plane.

Punti positivi: Movies

Punti negativi: Comfort. Jetblue offers betwee seats ne apacing betqeen rows

Punti positivi: Great crew. Old plane but comfy

Punti negativi: Baggage was extremely delayed. Boarding and take off were delayed too

Punti positivi: Just ok

Punti negativi: update the gate info correctly and immediately. I was directed by app to go B5A but actually it is B5 gate in SEA-TAC

Punti positivi: Imbarco veloce, e personale molto gentile

Punti negativi: Food and beverage

Punti negativi: Strike delay. Very poor food. Cramped chairs. I flight entertainment

Punti negativi: Stile e professionalità degli operatori Alitalia che difficilmente potranno raggiungere i voli low-cost

Punti positivi: Flight was smooth

Punti positivi: Service was very good

Punti negativi: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.

Punti positivi: Everything

Punti positivi: Great crew

Punti positivi: Great crew.

Punti negativi: Ran out of business class meal. Substituted a Econ class.

Punti negativi: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Punti negativi: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Punti negativi: Boarding was crazy. Could not everyone in the gate area.

Punti positivi: The sear was messy they didn't clean it it was full of pieces of bread.

Punti negativi: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Punti negativi: Flight was delayed

Punti negativi: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.

Punti positivi: The crew was terrific.