Trova offerte di volo per New York Internazionale John F. Kennedy (JFK)

Punti positivi: Everyone was very pleasant and explained everyting with patience.

Punti negativi: Baggage was not included and I’m not sure if it was mentioned in the details, but it was no big deal.

Punti positivi: The crew was nice on bord

Punti negativi: They charged me 100$ per way of luggage fee. I will NEVER fly with this airline again and I am soooo disappointed.

Punti positivi: Service was good and so was flight

Punti negativi: I was charged 120 euro for two bags which Expedia did not notify me of. If I paid in advance it may have been less. Why wasn’t I notified in advance????

Punti positivi: Food selection and service Choice of movies Nice flight attendants who moved us away from crying children Lots of carryon luggage space

Punti negativi: Waiting in check-in line for 2 hours without being told the problem with computers or updates. Being pulled off the plane seconds before taking my seat because of problem with passport but not telling me what the problem was. Being forced to pay $100 per checked bag because of fine print on a discount website. I have not experienced that with any other airline. No apologies or acknowledgement of any of these inconveniences to me or other passengers.

Punti positivi: Seat was uncomfortable and hard as a rock, confined and tight.

Punti negativi: a new plane with more space and bigger seats, better service at T4 at arrivals, that place is a zoo

Punti positivi: Nothings

Punti negativi: Everything

Punti negativi: Customs when we arrived in MPLS. Around 300 people get off the plane and they have 1 TSA agent checking passports. Terrible staffing and management on their part. Pretty sad!

Punti negativi: Plane was FREEZING!!!

Punti negativi: It was very cold they need to lower the temperature.

Punti positivi: Nothing, they cancelled my flight and rebooked me to another city

Punti negativi: Everything. I had to buy 2 new tickets because they cancelled my flight

Punti positivi: Food was good. Crew on the flights were polite

Punti negativi: Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways.

Punti negativi: Better boarding process

Punti positivi: Flight was ontime

Punti negativi: The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior

Punti positivi: crew was nice

Punti negativi: our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket. All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous.

Punti positivi: Staff was helpful and kind. Entertainment had variety.

Punti negativi: Flight ran out of chicken meals fast, forcing the rest of the plane to have vegetarian instead. I was sat in 41G. Awkward seating arrangement. Worst seat ever! Super cramp, making a 9hr flight very uncomfortable.

Punti negativi: Media screen did not work and flight attendant was indifferent and made no attempt to resolve. If a passenger made a request we/they were told they were too busy. Food was minimal at beat.

Punti positivi: seat comfortable, crew , quietly professional

Punti negativi: larger leg room

Punti positivi: I flew business class - very good seats. TAP also flies an older plane on this route- not fully reclining

Punti negativi: Boarding process too slow and delayed. Soup, always appreciated was lukewarm

Punti positivi: Very helpful gate attendants. The food was delicious and the movies were all current and kept us entertained for nine hours!

Punti negativi: Very cramped legroom. Cabin was extremely hot. There was a man binge drinking in the seat across the aisle. He should’ve been cut off at some point, but he kept drinking. He was a worry.

Punti positivi: flight was more than 4 hours late!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Punti negativi: flight was more than 4 hours late!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Punti positivi: Cabin facilities

Punti negativi: They didn’t bring one of my bags

Punti negativi: Entertainment

Punti positivi: Everything was smooth and effortless.

Punti negativi: Can’t think of anything.

Punti positivi: The crew are amazing! Attentive and friendly.

Punti negativi: The seats could have been bigger.

Punti positivi: Very nice crew. The flight attendant brought me a second dessert after I raved about it (excellent strawberry mousse!) Warm croissants and bread for breakfast! The even came with seconds. Yes! Delicious Easter eggs on both flights. Good selection of movies

Punti negativi: The width of the seats. Tricky to have that elbow rest, it is you or your neighbor!

Punti positivi: The transfer after the flight was very helpful.

Punti negativi: Entertainment was absent.

Punti positivi: Crew was great

Punti negativi: suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight

Punti positivi: Crew was very courteous and helpful

Punti negativi: More leg room

Punti positivi: service on the flight was very good

Punti negativi: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with

Punti positivi: Crew was attentive, friendly and helpful.

Punti negativi: Flight was cancelled because the operational issues. No information or help given. Their airport procedures and practices make it extraordinarily challenging and stressful for passengers. We’ll never fly with them again.

Punti positivi: Food was really good and no delays. Entertainment also really good.

Punti negativi: Can't really think about something.

Punti positivi: yes

Punti negativi: nothing

Punti negativi: The the business class seat outlet is more comparable to premium economy. Never seen 2,4,2 in a business class..

Punti negativi: It was great

Punti positivi: Nothing very bad experience, the staff very nasty !!

Punti negativi: My flight had a big the delay, and they didn't really help us with flight connection they we us hartzell time . Also one is my suitcase did come on time . The seat were very bad for economic class . I WON'T EVER FLIGHT FROM UNITED AIRLINES!!! I ALWAYS TRAVEL THIS MY FRIST TIME USING THIS AIRLINE I WON'T DO IT AGAIN!!!

Punti negativi: Crew was rude

Punti negativi: Boarding took 3 hours

Punti positivi: Smooth flight

Punti negativi: Terribly unhealthy food choices. Though the announcements came in English, they could barely be understood. A seasoned traveler would know what it was about, seatbelts and luggage.in the bins.

Punti positivi: Crew nice

Punti negativi: Small and old aircraft, worse food and the entretainment is almost inexistent, you need to use your device to download an app, is ridiculus,

Punti negativi: La puntualità

Punti positivi: Arriving before the schedule

Punti positivi: Crew was great and friendly. Seats were fairly comfortable.

Punti negativi: Our entire row's entertainment screens did not work and the attendants said (3 times) that they would reset our screens, but did not.

Punti positivi: We got to our destination

Punti negativi: Everything. Possibly the worst airline in Europe.

Punti negativi: The entertainment system wasnt working on the first flight, and had poor content on the second flight.

Punti positivi: got it on time...even shorter than planned.

Punti negativi: 1. why leave the tv screens open all night when people sleep and want darkness? 2. too many bags on board and not in the trunk. 3. not enough blankets.

Punti positivi: The plane was large and the seats very confy.

Punti negativi: The AirEuropa App, doesn’t work very well with IPhone, getting constantly error signs. I decided to change my seat after getting the boarding pass, but it was impossible. The app didn’t allow me.

Punti positivi: Friendly staff

Punti negativi: No working movie screens and no outlets

Punti positivi: The seat was ok and the crew was very kind

Punti positivi: Crew was great.

Punti negativi: Delay of almost 24 hours.

Punti negativi: Il bagaglio è arrivato con volo successivo

Punti positivi: There was room available.

Punti negativi: This was not business class!

Punti positivi: everything

Punti positivi: What I liked was smooth flight. And the fleece blanket.

Punti negativi: Crew was not even visible in all that time. No water offered, no concern for passenger comfort. Food was skimpy and packaged, no clues what we were eating. Seats were tiniest and least comfortable ever! Difficult to get up from and get out from window seat.

Punti positivi: Ok

Punti negativi: Missed connection and this delayed by 20 hours to final destination.

Punti negativi: Lost flight same airline delay at Paris :(

Punti positivi: todo estuvo muy bien!!!

Punti negativi: el desayuno o como quieran llamarlo es muy pobre

Punti negativi: Seating, food, entertainment, communication and comfort

Punti positivi: Velocità delle varie fasi.

Punti positivi: Amazing crew helped us check in our luggage at a reduced rate.

Punti negativi: More inter European connections at more competitive price