Trova offerte di volo per New York Internazionale John F. Kennedy (JFK)

Punti negativi: Not announced to everyone that seats assignments no longer valid. Plane had no chargjng ports

Punti positivi: Staff was nice

Punti negativi: Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

Punti positivi: The crew was good

Punti negativi: I’m writing from the airplane, more than 1hour to reach the terminal and the assigned parking spot....why????

Punti positivi: The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

Punti negativi: First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

Punti negativi: Smarrito bagaglio

Punti positivi: I don't think I say anything I liked.

Punti negativi: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Punti positivi: Nothing

Punti negativi: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

Punti positivi: Tutto ottimo personale è una gentilezza que se vedi poco in le compagnie aeree

Punti positivi: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.

Punti positivi: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.

Punti negativi: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.

Punti positivi: Best airline in the business quick efficient and outstanding service What else can you say

Punti negativi: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Punti positivi: I got there

Punti negativi: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki.

Punti positivi: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.

Punti negativi: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.

Punti negativi: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Punti positivi: Nothing

Punti negativi: Very long delay, got bumped for a flight the next day. Horrible experience

Punti negativi: flight was delayed

Punti positivi: Great entertainment options!

Punti negativi: The seats are still too small. I also wish there were hot options for food.

Punti positivi: Arrived on time and smooth flight though it was completely full

Punti negativi: Flying from New York to Atlanta on business class there was no access to the lounge because I was not flying to Lima on the same day. I bought the whole international business ticket to Peru together, I don't understand why Delta consider my first portion not part of my international ticket!

Punti positivi: Didn’t like the sandwich offered

Punti positivi: I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )

Punti negativi: When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !

Punti positivi: Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given).

Punti positivi: We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)

Punti negativi: Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me.

Punti positivi: Staff was very friendly

Punti negativi: We wanted to eat and there was no sandwiches left.

Punti positivi: Got In ahead of schedule

Punti negativi: The boarding process

Punti positivi: All ok

Punti negativi: Free WiFi never worked !!

Punti negativi: The crew at flights run by Iberia were particularly unpleasant. Special those in the flight from Madrid to Miami. Ladies we’re particular rude and aggressive when talking to me and my daughters. Basically as if they were doing us a favor wile doing their work.

Punti positivi: Brand new aircraft, excellent communication

Punti negativi: seat 53d has sound it the screen broken personal spot light also out of order everything is old

Punti positivi: The plane its so big and we arrived in barcelona on time its my second time.

Punti positivi: got it on time...even shorter than planned.

Punti negativi: 1. why leave the tv screens open all night when people sleep and want darkness? 2. too many bags on board and not in the trunk. 3. not enough blankets.

Punti positivi: My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!

Punti negativi: I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly.

Punti positivi: Great attentive service, good food and in-flight entertainment

Punti positivi: I had one of the few empty seats next to me.

Punti negativi: The food is awful. Not enough toilets.

Punti negativi: Bad entertainment system

Punti positivi: Ground crew very responsive to needs

Punti negativi: non existing beverage service on a two and one half hour flight :(

Punti positivi: It was wonderful and great!

Punti positivi: Crew, food

Punti negativi: I had to pay for the luggage. I thought it was included.

Punti negativi: Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat.

Punti positivi: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.

Punti negativi: Entertainment package was not too good. Needed better movies or a bigger selection.

Punti positivi: Staff cordial.

Punti negativi: A real problem while transfering to a flighjt from Milan to NY. There is an extra steo before boarding which is a "transfer desk"...which most people were not informed about and while boarding were redirected to a line that took 45 minutes to clear . Also useless concept of of "priority boarding" with air italy. Children boarding and buisness class were recognized only not what was charged as priority boarding from Air Italy. There is no such thing so if you pay for that it all for nothing... Dont do it!

Punti positivi: The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

Punti negativi: First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

Punti positivi: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Punti negativi: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

Punti positivi: We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable

Punti negativi: Smarrito bagaglio

Punti positivi: Tutto ottimo personale è una gentilezza que se vedi poco in le compagnie aeree

Punti positivi: I don't think I say anything I liked.

Punti negativi: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Punti positivi: There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.

Punti negativi: Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.

Punti positivi: American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy.

Punti positivi: It was wonderful and great!

Punti negativi: Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat.