Trova offerte di volo per New York Internazionale John F. Kennedy

Punti positivi: The crew and the food

Punti negativi: Seats are very narrow, not enough space

Punti positivi: Friendly crew onboard

Punti negativi: I tried to check in online several times during starting one week prior to my trip and tried to add a bag to be checked in and the system did not let me do that. When I when to check in at the airport thei charged me 50 Euros instead of 20 euros by online. I would have liked to do checkin online

Punti positivi: Not much was good

Punti negativi: Horrible check in experience. Obviously not a company used to valuing hospitality.

Punti negativi: Food could have been better. While we checked our baby stroller at the boarding gate, we did not get the stroller back at the gate. Had to carry the children one of whom had gotten air sick out to pick up the stroller at the baggage claim.

Punti negativi: Great

Punti positivi: Entertainment monitors were in good shape and responsive. Selection was not bad.

Punti positivi: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.

Punti negativi: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick

Punti positivi: Crew was great

Punti negativi: So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic.

Punti negativi: Information on arrival time was not correct

Punti positivi: Customer care was super supportive

Punti negativi: Inflight sandwiches

Punti negativi: I congratulate the KLM crew!

Punti positivi: Flight and the crew!

Punti negativi: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Punti positivi: The crew was nice. The seats were ok.

Punti negativi: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.

Punti positivi: service and timing were great

Punti positivi: Yes

Punti negativi: Maybe the entertainment choices

Punti positivi: The crew was OK, the seats had generous leg space.

Punti negativi: The flight could have been on time. not only was the plane late arriving, but then the didn't take off for another hour! have never flown an airline that refuses to take off because of a little rain.... :-(

Punti negativi: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience.

Punti positivi: The cleanest of the airport and the airplane

Punti negativi: The 15 hours layover

Punti negativi: To arrive on time.

Punti negativi: very rude and extremely racist group. I will not fly them again.

Punti positivi: Not much, seats are super uncomfortable

Punti negativi: Better code sharing with KLM

Punti negativi: Our request for vegetarian meals got lost after a glight was cancelled.

Punti negativi: CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure.

Punti positivi: The crew did its best to make up for the fact that the special meal I ordered was inedible.

Punti negativi: See previous

Punti positivi: Excellent

Punti negativi: Good

Punti positivi: The crew was great and the flight was on time.

Punti negativi: Seats were a little tough.

Punti positivi: Good

Punti negativi: Nice

Punti negativi: I’ve waited for 2 hours into the flight to get a cup of water . And an hour more to buy a bottle of water. Staff was not nice .

Punti positivi: meal

Punti negativi: - Leave in time - Working onboard entertainment system

Punti positivi: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Punti negativi: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Punti positivi: Departed and arrived on time

Punti negativi: Stop the sardine can treatment of passangers

Punti positivi: Smooth boarding/ de-planing ; everything was on time

Punti negativi: Small aircraft

Punti negativi: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.

Punti positivi: Crew was amazing!!!

Punti negativi: The onboard entertainment

Punti positivi: One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch.

Punti negativi: The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky.

Punti negativi: Respect times of flights & communication with passengers at counters

Punti positivi: Not really good. Starting from the ticketing, not friendly, late on take off and landing as always

Punti negativi: Travel with Air France or British

Punti positivi: Crew rude and seat aren't comfortable.also didn't get my 4 piece of luggage...I'm still waiting yet!

Punti positivi: The crew was so kind and easy going.

Punti positivi: It's like Air India the crew is old and cant serve the aircraft. Nothing I liked. Flight was very old. Waste if money.

Punti negativi: Change the aircraft. Give us new aircraft or at least inform passengers this is old aircraft so we don't book. Premium economy price was very high. No service. Entertainment tv 4inc which doesn't work. Seats uncomfortable. It's better to travel will Emirates.i have no words why did I travel in BA.

Punti negativi: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.

Punti positivi: Smooth boarding/ de-planing ; everything was on time

Punti negativi: Small aircraft

Punti positivi: Staff was great. Good experience for our first overseas flight

Punti negativi: It was late

Punti positivi: Crew was great.

Punti negativi: Delay of almost 24 hours.

Punti positivi: Nothing

Punti negativi: Customer service

Punti positivi: The crew was nice

Punti negativi: We were boarding later than expected Which caused some stress with connection flight

Punti positivi: I could not travel to Miami due to Iberia did not assigned the seat with my children.

Punti negativi: The lack of education and polite of the Stewart is a minus on that airline

Punti positivi: I notified the crew that I would have a very short time upon arrival in Madrid to catch my connecting flight to Santiago. They transferred me to a seat close to the front so I could disembark faster. That allowed me to reach the gate as the boarding began.

Punti negativi: The company handling the check-in for Iberia is inept. The line reserved for baggage drop-off was used to prioritize check-in for a large group, making the benefit of online check-in meaningless! Also, the supervisor who intervened on my check-in issue lacked basic customer service skills!

Punti positivi: Imbarco veloce

Punti negativi: Sembrava una barca da quanto si muoveva

Punti negativi: Infotainment system

Punti positivi: Amazing crew helped us check in our luggage at a reduced rate.

Punti negativi: More inter European connections at more competitive price

Punti negativi: OK flight, evening Business class

Punti positivi: The crew was not grntle

Punti positivi: Cordiale, professionale e disponibile ad accontentare ogni richiesta del passeggero

Punti negativi: Wi-Fi a bordo

Punti positivi: very competitive price

Punti negativi: More movies and better food

Punti positivi: Cleanliness Timely

Punti negativi: better selection of movies

Punti positivi: The seat was ok.

Punti negativi: Be on time.

Punti negativi: Inadmisible that they charged for the one bag.