Trova voli low cost per New York (Stato)

Punti positivi: It was on time

Punti negativi: For Air Canada to go bankrupt.

Punti positivi: Nice crew

Punti negativi: Nothing

Punti positivi: Lovely staff, new plane, great entertainment options

Punti negativi: The plane was delayed due to waiting for people to clear customs.

Punti positivi: Customer service in Milan was great. Crew was very nice

Punti negativi: Kayak was misleading didn't tell us about extra fee for bags. Customer service in NYC was super rude.

Punti positivi: Not much was good

Punti negativi: Horrible check in experience. Obviously not a company used to valuing hospitality.

Punti positivi: Food selection and service Choice of movies Nice flight attendants who moved us away from crying children Lots of carryon luggage space

Punti negativi: Waiting in check-in line for 2 hours without being told the problem with computers or updates. Being pulled off the plane seconds before taking my seat because of problem with passport but not telling me what the problem was. Being forced to pay $100 per checked bag because of fine print on a discount website. I have not experienced that with any other airline. No apologies or acknowledgement of any of these inconveniences to me or other passengers.

Punti positivi: Very friendly and professional crew. Punctual flight. Easy online check in.

Punti negativi: Long boarding. The seat recliner reclines too far so there is very little space for the passenger behind. So the seat space was excruciatingly small. I ordered a vegan meal online 3 days before my flight (as they suggested) but I never received the confirmation and the correct meas was not provided. The movie choices were limited and outdated.

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: Seats were comfortable and staff was lacki g customer service

Punti negativi: I felt abandoned by crew when asking for water

Punti negativi: Personal very rude no manners to answer Questions or direct people.

Punti negativi: They lost my suitcase

Punti positivi: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.

Punti negativi: I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics.

Punti positivi: Pretty much nothing

Punti negativi: A sealed blanket and a better customer service

Punti negativi: Don’t loose the luggage

Punti positivi: The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t.

Punti negativi: Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future.

Punti negativi: The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes.

Punti positivi: We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic

Punti positivi: Comfy seats in United Polaris

Punti negativi: Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Punti positivi: Very nice, pleasant crew.

Punti negativi: Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight.

Punti positivi: Very professional.

Punti positivi: Good onboard service, comfortable seat, flight was timely.

Punti negativi: Preposterous delay at check-in for a sky priority and business class passenger, fully disorganized boarding procedure that staff don't know how to handle, and one female flight attendant in particular who chatted way too loudly with her colleagues during takeoff and landing.

Punti positivi: Crew was quick to help.

Punti negativi: long flight -- 2nd cup of coffee

Punti negativi: Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine.

Punti positivi: Great crew

Punti negativi: Seating is extremely cramped

Punti positivi: Seat was very comfortable and lots of leg room. Food was good.

Punti positivi: The crew was friendly and helpful.

Punti negativi: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.

Punti negativi: Better choice of movies

Punti positivi: Staff was very friendly and loved the food.

Punti negativi: For economy class, nothing.

Punti positivi: The crew was very nice.

Punti negativi: The seats had such little cushion that it made the flight extremely uncomfortable.

Punti positivi: Nothing

Punti negativi: Hour delay getting on the plane, after going through boarding. No explanation as to why.

Punti positivi: Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner.

Punti negativi: Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times.

Punti negativi: Seat assignments sucked. Could not seat together

Punti negativi: As so often with Alitalia the flight was delayed by 1 hr 20 mins

Punti positivi: Klm's consistantly high standards in everything they do.

Punti negativi: Nothing

Punti positivi: Information sharing by pilots and crew. Economy class leg room is good.

Punti negativi: All good up to the level

Punti negativi: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Punti positivi: Flight was on time.

Punti negativi: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Punti negativi: It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.

Punti positivi: Crew was very pleasant.

Punti negativi: There were no announcements at all about the delays! It was confusing and poor service.

Punti positivi: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew

Punti negativi: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.

Punti positivi: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Punti negativi: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Punti positivi: Leg room fantastic

Punti positivi: Flight was not full, so despite a sub-par Business Class product the flight was very pleasant with empty seats all around

Punti negativi: On line check-in/seat selection was a disaster

Punti positivi: Decent service crew

Punti negativi: Boarding, seating, comfort, media, food and general value..

Punti positivi: The Dreamliner airplane.

Punti negativi: The food!!!! Worst airline food. The crew barely announce in English. Boarding process is a mess

Punti negativi: The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again.

Punti positivi: Entertaining sistem

Punti negativi: Boarding

Punti negativi: Not AirEuropa’s fault but they left before we arrived in Zurich because Delta flight 66 was so late that our 3-hour layover became the AirEuropa flight left before the Delta flight arrived and deplaned.

Punti positivi: Entertainment programs

Punti negativi: New variety of food

Punti positivi: Crew memebers

Punti negativi: Nothing

Punti negativi: Seat angle adjustment was not the most comfortable for sleeping.

Punti positivi: Good selection of movies.

Punti negativi: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Punti negativi: Airplane tire had to be replaced. Even though this was done fast, the flight was quite delayed.

Punti negativi: Snacks were poor and lacking.

Punti negativi: flight booking was changed from non-stop to connecting!

Punti positivi: Crew was professional and friendly.

Punti negativi: The plane was delayed by an hour and thirty minutes because it was coming from another airport where it was delayed.

Punti positivi: I didn’t like anyrhinf

Punti negativi: Don’t fly Air Italy

Punti positivi: The food was good for airplane food. They had a menu and choice between chicken, mashed potatoes, carrots or pasta with mushrooms and cheese together with a warm bread and delicious chocolate mousse for dessert. Breakfast was either scrambled eggs or pancakes.

Punti negativi: Flight delayed 2.5 hrs due to electrical problem on the Air Italy A330. Missed connection flight in MXP to NAP. Even though there was a Rome flight leaving at the same time that waited, ours to NAP did not wait. Rsukts: 6 hes additional time at mxp airport

Punti positivi: very competitive price

Punti negativi: More movies and better food

Punti negativi: Food could have been better. While we checked our baby stroller at the boarding gate, we did not get the stroller back at the gate. Had to carry the children one of whom had gotten air sick out to pick up the stroller at the baggage claim.

Punti positivi: Flight delayed. Missed connecting flight

Punti positivi: Clearing USA imagination in Canada was a breeze not the 2-3 hour wait you get at MCO

Punti negativi: Knowing we had to get a visa for Canada

Punti positivi: The crew was amazing, the flight was fast and easy.

Punti negativi: New seats are very cramped.

Punti positivi: Lovely staff, new plane, great entertainment options

Punti positivi: A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily.

Punti negativi: The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)

Punti positivi: Buena comida a bordo y peliculas de entretenimiento.

Punti negativi: Asientos incómodos oara un viaje de 10 horas.

Punti positivi: Great selection

Punti negativi: Bathrooms are not enough

Punti positivi: Boarding was seemless and nice

Punti negativi: There was a delay which was communicated, inflight entertainment could have been better

Punti negativi: Got delayed

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: Boarding went well.

Punti negativi: Crew could be more attentive. They avoided passengers most of the time.

Punti positivi: Very nice, pleasant crew.

Punti negativi: Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight.

Punti positivi: The crew was great! The seats are never comfortable on economy flights.

Punti positivi: The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen.

Punti negativi: The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through.

Punti negativi: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Punti positivi: Punctuality Pleasant crew

Punti negativi: No food on the flight! Due to some problems with the catering service, only a small sandwich was available.