Trova voli low cost per New York (Stato)

Punti negativi: The seat didn’t recline and the entertainment didn’t work

Punti negativi: Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.

Punti negativi: I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!

Punti positivi: Crew

Punti negativi: More direction once crew knew the connecting flight would be lost, especially to minors

Punti positivi: crew was friendly

Punti negativi: seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!

Punti positivi: Nice folks

Punti negativi: Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.

Punti positivi: Service was excellent

Punti negativi: Carry on baggage size misleading

Punti positivi: I was fortunate the person in front didn’t lean back

Punti negativi: On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read.

Punti positivi: Non-stop price and service

Punti negativi: Difficulty in request information on changing flight Went back in forth between Kayak and Norwegian til I give up.

Punti positivi: Newness of plane

Punti negativi: Terrible food choice, ran out of food, no options based on diet restrictions, dirty plane, terrible attitude from flight attendants,

Punti negativi: Letting me check in after my connecting flight on Iberia. I was there 1 hour before take off and the flight was closed for check ins. You cost me $500 extra dollars. It’s unacceptable and should have never been sold the flight on kiwi if your rules didn’t support me boarding the flight. I feel robed

Punti positivi: Great you provide ways to keep busy on the plane for long flights!

Punti negativi: Something needs to be done about carry on baggage. On this flight alone, I counted 80+ people who had to pay for carry on luggage because it also included our backpacks. There were a lot of angry people. Paying $85 for my carry on that alone didn’t weigh 10kg was ridiculous. I’ll be looking into other airlines for my future trips.

Punti negativi: Grab business class upgrade offer - worth every penny.

Punti positivi: Super friendly

Punti negativi: Maybe a hot meal?

Punti positivi: Yes

Punti positivi: Efficient check in and polite crew.

Punti positivi: Ability to plug into a movie or music and go to sleep

Punti negativi: Not being woke up to find out if I want something to eat or drink. Aisle seat and i was being knocked a lot. I had been up over 30 hours and was exhausted.

Punti positivi: The crew was nice.

Punti negativi: Everything is too cramped. The sound on the entertainment unit is terrible.

Punti positivi: Service

Punti negativi: All was as good as expected

Punti positivi: The crew was ok, very uncomfortable seat, I had an isle seat and everyone bumped into my shoulder. I never had to pay for checked baggage in a transatlantic flight, it’s not my first time flying. I was also asked to check my carry on, to what I declined for personal reasons.

Punti positivi: Entertainment system

Punti negativi: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Punti negativi: Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700

Punti positivi: The bread was fresh and food better than other times

Punti negativi: Crew is always aggressive and unfriendly

Punti positivi: Crew was great. Seats were comfortable.

Punti negativi: The airline lost both of my luggage suitcases.

Punti negativi: The most courteous staff - on ground, in air, and at destination!

Punti positivi: Nothing. They lost the plane so we couldn’t even fly out

Punti negativi: Finding the plane

Punti negativi: The boarding process was awful. The gate agent was extremely rude - was shocked she was representing Delta. There was police on board arresting two passengers and crew was not saying anything.

Punti positivi: Every was great, honestly

Punti positivi: All in time

Punti negativi: The Florence Airport has difficulty with baggage. Had to wait for over an hour.

Punti negativi: If we hadn't been delayed for an hour due to issues with late passengers Breakfast was minimal and not very good Entertainment options were limited Some of the crew seemed dismissive of African or African-presenting passengers

Punti positivi: I liked the (free) upgrade to Premium Economy.

Punti negativi: Food was ok but I recommend including a small salad with dinner.

Punti positivi: Crews are nice n snacks are okay.

Punti negativi: Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!

Punti positivi: Everything

Punti positivi: The crew was really extremely courteous - and because it's off season, there was a lot of spare space.

Punti negativi: The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)

Punti negativi: The seats aren’t comfortable, the entertainment system is finicky, not much leg room.

Punti positivi: Snotty crew. Had to pay 2+ Euros for a Coke. Untrained personnel in the airport check in

Punti negativi: If I had flown on Iberia

Punti positivi: Nothing

Punti negativi: Better plane Leave on time.....almost missed my connection to NY Lost my bag

Punti positivi: Too long ago!

Punti negativi: Ground staff are extremely unprofessional In Casablanca

Punti positivi: Good amount of space on the plane, lots of movies to watch, good food and drink.

Punti negativi: When its rain we shouldn’t walk to the air plain

Punti positivi: Crew good and seat OK but not exceptional for business class

Punti negativi: Food was average - main course could have been better. Range of movies ok but not great

Punti positivi: Everything works and quick to get to destination.

Punti positivi: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Punti negativi: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Punti positivi: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Punti negativi: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Punti positivi: On time

Punti negativi: Free bags under Corbin

Punti positivi: The flight going to Milan was great. Crew and flight was great.

Punti negativi: Coming back to JFK, the crew was terrible. Not helpful not pleasent but just there on the flight. I was woken by the toilet flush every 3 min. The sound was soooo awful I had to put headphones on to try and block the sounds. I had a headache and could not sleep the entire flight. Really awful to have to deal with all things LOUD bathroom flushing every 3 min. It was completely unacceptable. -JoAnna

Punti negativi: Food could have been better. While we checked our baby stroller at the boarding gate, we did not get the stroller back at the gate. Had to carry the children one of whom had gotten air sick out to pick up the stroller at the baggage claim.

Punti positivi: Crew was super responsive and helpful

Punti positivi: Flight was smooth, I told the Captain that. Staff was helpful. They attended our needs, like that they served us food twice and snacks and drinks. Liked that they had blankets & pillow for us. The 12 hour flight was great and did not seem like it was 12 hrs. I will definitely fight this airline again

Punti negativi: Staff at airport (Rome-FCO) was not too friendly but this had nothing to do w/ the flight. Flight was awesome. I would just recommend having a few more move selections but overall, I give this particular flight, from Millan to San Francisco an A+! ONE NOTE: Check in your luggage online OR else they will charge you double at Airport.

Punti positivi: Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines

Punti positivi: I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price.

Punti negativi: Everything

Punti positivi: The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt.

Punti negativi: It’s standard European airline. Don’t expect Cathay, Singapore or Emirates.

Punti negativi: No delays

Punti negativi: Booked business to get some needed sleep on the red eye as I'm straight into work today. Babies crying disturbed sleep and bags delayed to boot. Unimpressed.

Punti positivi: Easy boarding.

Punti negativi: British Airways is the only airline I’ve flown that doesn’t off free water.

Punti negativi: Hardly saw a steward in business class the whole flight. Must be part of BA’s cost saving initiatives, but means you don’t get food on time, offered drinks or even a menu

Punti negativi: Able to choose own seats

Punti positivi: Really helpful, attentive, and nice crew. Rare to find these days. Also the newer seats were more comfortable and the entertainment options were really nice.

Punti negativi: Boarding could have gone a lit bit smoother. Makes no serve the way the boarding zones are assigned, causing jams on the place during the boarding process.

Punti positivi: Plane was good except the seat which was hard and not reclining enough and headset was “hard to hear”. Services were good but food (meals) were awful.

Punti negativi: Need to look for better chef or food provider

Punti positivi: Crew was ok they seemed disconnected from the passengers

Punti negativi: The seats are non-comfortable; no complimentary water;

Punti negativi: Lost my luggage for 5 days. No private seat movie entertainment.

Punti positivi: Not much to like. Two days before my flight I went on UIA website to choose my seat. There were many seats to choose from, ranging in price from $10 up to $50. I choose seat 26B, a $50 seat, it was near an emergency exit and has plenty of leg room. I get to JFK and received my boarding pass and didn’t notice the seat was 31A. I board the plane, and see someone is in my seat, look at my ticket and see the seat number isn’t as I requested and paid for. So I take my seat in 31A and wait patiently for the stewardess.

Punti negativi: I didn’t like how the situation was handled. I had paid for seat 26B, and someone else was in my seat. The stewardess says there’s nothing she can do, the flight is full. I told her that I was fine sitting where I was, but I would like to be refunded for the seat that I reserved. Unfortunately for both of us, there was little that either of us could do to rectify the situation. I would have been satisfied with an explanation of whom I need to contact to ask for my refund, or have the situation brought to a managers attention that could help me. Overall it was poor customer service.

Punti negativi: Uncomfortable seats, terrible meal, rude service . 15 euro boarding passes . Charges money for everything. Airline employees look like "gai"( former Soviet police) employees, try to find reason to charge you money

Punti negativi: My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England.

Punti positivi: Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline.

Punti negativi: Keep scheduled flight times.

Punti negativi: The gates were announce at the time of boarding. No enough time to get the gate

Punti positivi: The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did.

Punti negativi: The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent.

Punti positivi: Cree

Punti negativi: Boarding was slow

Punti positivi: Fairly new plane with clean/comfortable seats

Punti negativi: Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat

Punti positivi: Crew was great and seats had footrests.

Punti negativi: Very old plane with outdated entertainment system and no power outlets. Had to take bus to plane, we repeatedly lined up for boarding only to have our flight delayed again and again.

Punti positivi: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.

Punti negativi: Nothing to complain about. Everything was outstanding.

Punti positivi: Flight attendants were nice

Punti negativi: The flight didn’t leave on time because the plane wasn’t ready for takeoff (the engines had to be warmed up... WHY would that not be ready when it was time?!) so we left 30 minutes late, didn’t make up any lost time at all in the air and we ended up missing our connecting flight because of it all.

Punti positivi: Flight to Atlanta was good going to watch a movie. Missed our connecting flight in Atlanta due to sitting on the tarmac for 25 minutes

Punti negativi: Do not put your connecting flights one terminal miles away from the other terminal

Punti positivi: Entertainment was great , also being able to watch live tv. Cabin crew were good

Punti negativi: Be on time , delayed for an hour

Punti positivi: Crew was awesome, super friendly and helpful. Even the korean food options tasted delicious.

Punti negativi: Not plus size friendly. The bathroom is too small for a plus size person to be able to use and for a 14 hour flight I think that’s important. Also if you’re plus size and the person in front of you reclines, it’s impossible to pull down your tray fully.