Trova offerte di volo per New York (Stato)

Punti positivi: The crue was great. Food was great

Punti negativi: Better drink selection

Punti negativi: I missed my international connection because flight was three hours late.

Punti positivi: The crew, the food and the smooth journey.

Punti negativi: -35 minute delay

Punti positivi: The crew was really nice especially since it was a full flight.

Punti negativi: The boarding calls weren’t clear so many people kept boarding during the wrong zone. The entertainment was good, but the interface was really old.

Punti positivi: Nothing. I flu form FLL to Yul and back. I have 3 hours delay each time. At the beginning they announce 1 hour and after that nothing. No explanation why.

Punti negativi: Continued. In my way back my seat was on the back of the plain. As soon I take my seat an urine smell hit my nose. All passengers around me complain about same issue. Soon we find out both back restroom have no water. We have to endure that smell all trip. NO MORE Air Canada. Is the 3rd bad experi

Punti negativi: My wifi was not working for the entire trip!

Punti negativi: Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer).

Punti positivi: Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good.

Punti negativi: The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt.

Punti positivi: The flight was on time

Punti negativi: Long waiting for luggage

Punti positivi: Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!

Punti negativi: Boarding could be a little bit more organized

Punti positivi: At least the crew was friendly

Punti negativi: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Punti positivi: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Punti negativi: Food a bit bland and uninspired

Punti positivi: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Punti negativi: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Punti positivi: I was i business class and the crew were very good

Punti negativi: nothing as it was not a long flight, only 3 hours

Punti negativi: Flight was cancelled without notification. No refund provided yet. Has been three weeks. Not at all a reliable or responsible airlines.

Punti positivi: amazing customer service, and incredible food/beverage options

Punti negativi: although ample space, the seats were not that comfortable. seats become overheated, would be nice if you can ventilate them via perforated seating

Punti positivi: Not much was good

Punti negativi: Horrible check in experience. Obviously not a company used to valuing hospitality.

Punti positivi: Excellent crew even with the delay.

Punti negativi: Everything was pretty good.

Punti positivi: Friendly crew. Great phone support.

Punti negativi: Online check-in was very messy - not available. After contacting the phone support, it was possible.

Punti positivi: Nice crew and Good seat despote the âge of the aircraft

Punti negativi: New screen and New aircrafts

Punti positivi: Good movies.

Punti negativi: I called United to make sure there was a children’s meal for my 3 year old. There was not.

Punti positivi: The captain was able to make up much of the lost time spent boarding.

Punti negativi: The crew were 20 minutes late getting to the plane. The seats were also uncomfortable. Thankfully, it was only a 50 minute flight.

Punti negativi: Movies , Wi-Fi , Live Shows

Punti positivi: The crew was amazing

Punti negativi: Flight was a bit delayed

Punti negativi: No entertainment. Food was bad.

Punti negativi: Swiss Air from Athens to Zurich stellar—excellent service, seating, food—but left one hour late due to air traffic. Nearly missed connecting Edelweiss flight—and that flight was just terrible. Passengers behind me constantly kicking, pulling my seat—wouldn’t allow me to put seat in recline position.

Punti negativi: If the flight had left on time

Punti positivi: The announcements for our flight was not good. When I asked the counter associate "if our flight was on time" she said yes. What she should have said was "yes we're boarding now". We almost missed out flight! Also once we were settled and was able to order our drinks, it took them so long to teturn

Punti negativi: As soon as we got our drinks. We started descending which meant we has to drink fast. It was not enjoyable!

Punti positivi: Seat good, boarding good

Punti negativi: It was terribly cold, was not even offered snacks, the one steward was chomping on his gum very unprofessional on checking in

Punti positivi: On time departure and landed a little early

Punti negativi: Seats should recline more More food options

Punti negativi: More options for gluten free food. Always get the same dish

Punti positivi: Good crew, as usual with Air France.

Punti negativi: Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes

Punti negativi: Tell me i would misst the next flight and that my beg will not go to the final airport.

Punti positivi: Nothing

Punti negativi: Everything

Punti positivi: attention and food

Punti negativi: more bathrooms on the airplane

Punti positivi: Nothing

Punti negativi: They don’t even give glass of water in business class. Terrible attention.

Punti positivi: Newer planes, good service

Punti negativi: The terminal in Lisbon is poor. Poor food choices. Dirty bathrooms. And keep an eye on the change you get back, 2 out of 2 purchases they tried to shortchange me... one was for over 2 euros.

Punti positivi: Thé crew was nice and helpful.

Punti negativi: I use Air PORTUGAL twice a year. I can’t understand why they took our three trolley to put them in the baggage hold while they have enough space inside the plane. I would like to tell you that food is always awful in TAP AIR PORTUGAL flying from Dakar/Lisboa/Dakar. No respect for the passengers.

Punti positivi: Smooth, efficient and timely.

Punti negativi: Seats weren’t assigned until at the gate even though checked in 18 hours before. Bag drop was horrible. No self service. Was inline for about 45 minutes.

Punti positivi: Awesome crew

Punti negativi: More room

Punti positivi: I liked the polite friendly staff!

Punti negativi: I wish you would give me more to complain about! Just kidding! No complaints

Punti positivi: everything

Punti negativi: Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was.

Punti positivi: Crew

Punti negativi: My wife and I were separated by six rows. Unacceptable!

Punti positivi: The cleanest of the airport and the airplane

Punti negativi: The 15 hours layover

Punti positivi: Perfect timing between flights.

Punti negativi: A small sandwich would have been nice:)

Punti positivi: Food was great, enjoyed watching videos, staff very profession and friendly.

Punti negativi: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Punti positivi: Onboard crew were nice and polite. Flight was on time (a rarity).

Punti negativi: The boarding crew was rude and unpleasant, the plane was boiling hot.

Punti positivi: The crew was pleasant

Punti negativi: Baggage checkin & flight boarding was slow & disorganized.

Punti positivi: very nice crew

Punti negativi: my bagfage was lost

Punti negativi: Got a flight delayed and missed my connection. Had to wait >12hrs for next flight

Punti positivi: Lounges are good

Punti negativi: We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others.

Punti positivi: Friendly crew!

Punti positivi: Standard

Punti negativi: Food/drinks extra cost, seat was broken and uncomfortable. Flight delayed and caused me to miss my int’l connection.

Punti negativi: L’attente et la difficulté à contrôler la température dans l’avion

Punti positivi: We got here

Punti negativi: Not being 2 hours late

Punti positivi: Easy to buy

Punti negativi: Long delay

Punti positivi: Airport

Punti negativi: Cancellation with little notice and rebooked on flight two days later.

Punti positivi: Flight attendant served snacks and drinks in less than hour’s flight. Well done!

Punti positivi: Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!

Punti negativi: It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in.

Punti positivi: Free entertainment, excellent food

Punti negativi: Cabin was too warm; unable to adjust air at seats

Punti negativi: Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer).

Punti positivi: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Punti negativi: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Punti positivi: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Punti negativi: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Punti positivi: The crew was really good

Punti positivi: All

Punti negativi: Keep up the same spirit

Punti positivi: The crew, the food and the smooth journey.

Punti positivi: Crew was amazing

Punti negativi: The food needs a lot of work

Punti positivi: The crew was super friendly and definitely enjoyed the selection of movies. Plus I was surprised with how much food and drinks were offered by this airline. It was great especially the ice cream treat.

Punti negativi: The seats were a little uncomfortable but to be expected on long flights.

Punti negativi: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Punti positivi: Crew was good. Flight was on time. This was a newer plane

Punti negativi: it was great

Punti positivi: Staff are very nice

Punti negativi: Delay in flight of more than 45 minutes

Punti positivi: Partial the crew.

Punti negativi: Change the management. Worst customer service ever.

Punti positivi: Airport

Punti negativi: Cancellation with little notice and rebooked on flight two days later.

Punti positivi: Aircraft and crew

Punti negativi: Food

Punti positivi: Nothing

Punti negativi: Everything

Punti negativi: Flight from Berlin to Frankfurt was late, but I made my connecting flight to Amsterdam.

Punti positivi: Convenient seats in A-380

Punti negativi: Drinks were good, but food was bad