Trova offerte per voli da Napoli a New York (Stato)

Punti positivi: Food, landing, departure. Wonderful aircraft

Punti negativi: N/a

Punti negativi: There were delays (3 times)

Punti negativi: Online check in was not accessible.

Punti positivi: Nothing much to write home about, but I didn't worry about anything in particular during my 4hr flight from Edmonton to Toronto.

Punti negativi: The crew were not too courteous, but I've come to expect a little bit of cheery happiness from them after flying porter. Not sure I'd complain about this, though. The food was the highlight. The only vegetarian option was mac-n-cheese, and it was horrid. I didn't even try finishing it.

Punti negativi: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Punti positivi: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Punti negativi: 5 stars all around

Punti positivi: Food

Punti negativi: Organization

Punti negativi: Pre boarding at the gate was slightly chaotic

Punti positivi: La capo equipaggio preparatissima, finalmente un inglese inappuntabile negli annunci e una dizione più che perfetta negli annunci anche in italiano. Gentilezza e professionalità oltre le aspettative.

Punti negativi: Alitalia dovrebbe reintrodurre lo snack a bordo. Solo bevande al carrello. I biglietti costano di più ed giusto aspettarsi piccole differenze rispetto voli low-cost.

Punti positivi: Volo piacevolissimo. Atterraggio perfetto. Perfetto orario

Punti positivi: Peu de place pour les jambes Équipage très sympa

Punti negativi: Plus de place pour les jambes mais vol rapide donc Ok

Punti positivi: the flight was on time

Punti negativi: for sure the seats, the screens and the bathrooms. the plane was soooo old!

Punti positivi: The crew was really great and helpful

Punti negativi: Only thing that could have been better was ginger ale.

Punti positivi: I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line.

Punti negativi: It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined.

Punti positivi: Crew was top

Punti negativi: 45 min delay , shame ..... always the same problem with Frankfurt airport...

Punti positivi: Service was excellent

Punti negativi: Carry on baggage size misleading

Punti positivi: I didn’t like anyrhinf

Punti negativi: Don’t fly Air Italy

Punti negativi: Food could have been better. While we checked our baby stroller at the boarding gate, we did not get the stroller back at the gate. Had to carry the children one of whom had gotten air sick out to pick up the stroller at the baggage claim.

Punti positivi: Everyone was very pleasant and explained everyting with patience.

Punti negativi: Baggage was not included and I’m not sure if it was mentioned in the details, but it was no big deal.

Punti negativi: No announcements about the hour delay in boarding/takeoff until we were actually on board the plane.

Punti negativi: Time

Punti negativi: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Punti positivi: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Punti negativi: Flight was delayed, had to run to my next connection flight.

Punti positivi: economy plus seats were nice, great movie selection, especially international movies

Punti negativi: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Punti positivi: Everything went as expected, very smooth

Punti negativi: Lower fare !!

Punti positivi: Seat comfort.

Punti negativi: Food selection.

Punti positivi: easy boarding. crew was nice.

Punti negativi: terrible seats. no tv or chargers.

Punti positivi: Best flight crew I've ever had.

Punti negativi: A free upgrade to first class

Punti positivi: Nice flight attendants,

Punti negativi: Timeliness

Punti positivi: Food was quite good, and they were great about continually offering beverages throughout the flight.

Punti positivi: Good amount of leg space

Punti negativi: Entertainment

Punti positivi: The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average.

Punti negativi: The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate.

Punti positivi: All seats were very comfortable and spots where I can view everything and crew were awesome.

Punti negativi: Local travelers should be offered even water.

Punti negativi: Don’t loose the luggage

Punti positivi: The seat was quite comfortable, the crew was great, and the food was actually pretty good.

Punti negativi: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.

Punti positivi: Brussels airport clearance was quite efficient

Punti negativi: Better instructions at the airport

Punti negativi: I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight.

Punti positivi: All went right namely the seats but the luggage condition is the worst

Punti negativi: Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France

Punti positivi: Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault.

Punti positivi: Great crews, excellent customer service

Punti positivi: Crew was nice.

Punti negativi: My family wasn't given a choice on the meal they were given which was hard because most of them don't eat fish (it was codfish). One of the flights was delayed 2 hrs & then didn't take off for 40 mins after the two hours because boarding wasn't started til 10 mins before it was scheduled to takeoff

Punti positivi: Crew was great, the plane was barely full, so you were able to stretch out.

Punti negativi: Food could be better.

Punti negativi: Ok, it's TAP, it's a bargain, but the "breakfast" was a pitiful piece of meat on a stale piece of bread

Punti positivi: Kind staff. We were served a very healthy snack which was also delicious. Flight was delayed due to fog in Porto but oh well! No big problema.

Punti negativi: No delays.

Punti positivi: The plane was brand new!

Punti negativi: Every time my husband and I fly our seats get changed from our original picks. I make sure the tickets are linked and they still move us. Very irritating not sitting together especially when you take the time to ensure it doesn't happen.

Punti positivi: The crew was excellent.

Punti positivi: pilot was great... made the landing at key west seem easy!

Punti negativi: Flight attendants seemed to really like their jobs!

Punti positivi: Good food and beverage.

Punti negativi: Cabin did not was clean and had very bad odor. Entertainment system is old and was inactive some minutes during the trip.

Punti positivi: Very nice crew!

Punti negativi: Was almost three hour late...

Punti positivi: The crew was very good and very attentive!

Punti negativi: The boarding process.... we had to change gates kind of last minute and from there on it was a bit chaotic ... we boarded via buses and then had to climb stairs to enter our airplane.

Punti positivi: The flight attendants were fabulous on this flight.

Punti negativi: Older plane that showed lots of grime from past travelers. The seats in my row had old spills that seemed to have run down the backs of the seats and dried over. Gross!

Punti positivi: The movies and outlets for charging things

Punti negativi: Don’t allow screaming babies/kids on the flight next time

Punti positivi: The crew was fine the seats were horrible. I will not fly American again as this is the second trip I took in the last year one to Japan one to Greece. Both times I felt like a sardine.

Punti negativi: 2 inches in both directions.

Punti positivi: Entertainment was okay.

Punti negativi: Fight was late taking off. Sat on tarmac for almost an hour upon landing. Crew was unprofessional and did not keep the passengers updated on what was happening. Very disappointing.

Punti positivi: Entertainment was good and flight was clean

Punti negativi: AC was broke took long time to get ac on we all sweat to death on the plan as it was broke and portable starter didn't work so they had to get a 2nd one. Then stewart on plan says American just doesn't have good maintenance on there equipment that is a red flag for sure.

Punti negativi: No deberían cojerse los artículos personales de los pasajeros

Punti positivi: Smooth flight

Punti negativi: Boarding procedure was a mess.. onboard headset plug didn't work

Punti positivi: Movie options were good. Nothing else.

Punti positivi: Great crew!! Super nice

Punti negativi: Food

Punti positivi: Nothing. I flu form FLL to Yul and back. I have 3 hours delay each time. At the beginning they announce 1 hour and after that nothing. No explanation why.

Punti negativi: Continued. In my way back my seat was on the back of the plain. As soon I take my seat an urine smell hit my nose. All passengers around me complain about same issue. Soon we find out both back restroom have no water. We have to endure that smell all trip. NO MORE Air Canada. Is the 3rd bad experi

Punti positivi: food is amazing

Punti negativi: seat is outdated, but new seat for biz is coming very soon

Punti positivi: Crew was professional, food was good.

Punti negativi: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

Punti positivi: The service is amazing .. the crew took care of us well.

Punti negativi: Not much .. its a comfortable short flight.

Punti positivi: Nice seat I got.

Punti negativi: I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :(

Punti positivi: We have Landed safely

Punti negativi: My baggage did not arrived to my final destination ( hopp to get it in 48 hours) Int’l Transfer at Moscow AirPort . Long que and only 1 Window open. Moving very slowly. Purchased a Seat by the exit for extra money the Seat was very tight not comfortable at all Some of the crew was real sour no smile no Kind word like a robat Some of the russian passangers has behaved like no man Kind .

Punti positivi: Everything was great.

Punti negativi: JFK line for plane departure was very long. Is it political?

Punti positivi: Hotess

Punti negativi: More hotess

Punti positivi: Very friendly staff, good meals, and movie selections.

Punti negativi: There were no air vents available to control air flow. It was a bit warm at times.

Punti positivi: Flight was smooth

Punti positivi: Niente

Punti negativi: Tutto dal servizio al modo di trattare i clienti fini a la trasparenza

Punti positivi: Peu de place pour les jambes Équipage très sympa

Punti negativi: Plus de place pour les jambes mais vol rapide donc Ok

Punti positivi: Tutto perfetto

Punti positivi: The crews were pretty great!

Punti negativi: The regulating of the temperature.

Punti positivi: Crew was nice and pleasant

Punti negativi: Flight very late

Punti positivi: Crew helpful. Food good.

Punti negativi: Better range of movies please

Punti positivi: KLM STAFF WERE VERY PROFESSIONAL

Punti negativi: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Punti positivi: I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far.

Punti negativi: honestly nothing needed improving .

Punti positivi: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago

Punti negativi: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.

Punti positivi: I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!

Punti negativi: Email updates before flight! Not a single email sent!!

Punti positivi: Flight crew was on top of things. Flight was smooth and ontime.

Punti negativi: A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets