Trova offerte per voli da Napoli a New York Internazionale John F. Kennedy (NAP - JFK)

Punti positivi: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.

Punti negativi: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.

Punti negativi: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Punti positivi: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.

Punti positivi: Entertainment options.

Punti negativi: Service was poor, seat did not recline, and the food was terrible.

Punti negativi: Prompt departure. Polite service. Timely updates form the captain.

Punti positivi: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Punti negativi: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

Punti negativi: Only saw crew when meal was distributed. Could not get much needed water unless I walked back to very end of plane where staff congregated. Call button did not seem to work. The 2 movie screens visible had very faded picture that could not be viewed . On a long flight these things mattered.

Punti positivi: Everything

Punti positivi: Very friendly

Punti negativi: We never made it to Phoenix with BA

Punti positivi: Direct flight. That’s it.

Punti negativi: Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)

Punti positivi: I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent

Punti positivi: I don't think I say anything I liked.

Punti negativi: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Punti positivi: Tutto ottimo personale è una gentilezza que se vedi poco in le compagnie aeree

Punti positivi: Good service

Punti negativi: Disorganized confusing boarding process, tight seats in coach.

Punti negativi: Alitalia is the worst airline company

Punti positivi: Crew, food

Punti negativi: I had to pay for the luggage. I thought it was included.

Punti positivi: It was wonderful and great!

Punti positivi: There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.

Punti negativi: Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.

Punti positivi: Very friendly

Punti positivi: I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent

Punti negativi: Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat.

Punti positivi: Very friendly

Punti positivi: There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.

Punti negativi: Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.

Punti positivi: Very friendly

Punti positivi: The flight crew

Punti negativi: Never board check in luggage at lcy, they don't know what to do with it

Punti negativi: The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane.

Punti positivi: Crew, food

Punti negativi: I had to pay for the luggage. I thought it was included.

Punti positivi: I don't think I say anything I liked.

Punti negativi: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Punti positivi: All was well but missed my bag and one opened

Punti negativi: Missed my baggage and one was opened and wrapping removed

Punti negativi: Posti troppo stretti

Punti positivi: Nothing

Punti negativi: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.

Punti negativi: The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane.

Punti positivi: Ground crew very responsive to needs

Punti negativi: non existing beverage service on a two and one half hour flight :(

Punti negativi: Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat.

Punti positivi: There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.

Punti negativi: Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.