Trova offerte per voli da Napoli a New York Internazionale John F. Kennedy

Punti positivi: The flight was fine no problem

Punti positivi: The crew was great.

Punti negativi: My baggage did not get delivered to the final destination, that could have been handled better.

Punti negativi: The early morning fight was delayed, and I appreciated that TAP notified me ahead of time. However, TAP did not communicate that despite the 2 hour delay, we were required to be at the airport checkin as if the flight was never delayed - and agent dismissed us as late. Only begging got us on flight.

Punti positivi: Great entertainment selection.

Punti negativi: I had two flights that day: TAP Portugal: greeters, assistance loading carry-on, fish with potatoes and spinach, glass of wine, pudding, sandwich, carrot cake bite, coffee and a blanket. Jet Blue: water three hours in, (unhealthy) bag of chips.

Punti positivi: We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall.

Punti positivi: Staff were professional and courteous

Punti negativi: This was an old plane. Seats not as comfortable, and entertainment system was lacklustre.

Punti positivi: Nothing really

Punti negativi: Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time

Punti positivi: Crew were helpful and friendly, but not as good as SAS.

Punti negativi: Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS

Punti negativi: The booking on priceline was a nightmare ! The ckeck-in simply a rip-off as suddenly the airline charged 100 €uro for a single piece of luggage ! Never again with such thieves !

Punti negativi: Boarding process at the gate

Punti negativi: No air vents, plane was hot. Only one bathroom for economy. Can’t check in online.

Punti negativi: It wasn’t mention about paying fee for a luggage

Punti positivi: Peu de place pour les jambes Équipage très sympa

Punti negativi: Plus de place pour les jambes mais vol rapide donc Ok

Punti positivi: the flight was on time

Punti negativi: for sure the seats, the screens and the bathrooms. the plane was soooo old!

Punti positivi: Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner.

Punti negativi: Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times.

Punti negativi: Better pillows...as simple as that

Punti negativi: More newer movies and better main course.

Punti negativi: It took a long time to board the plane and there was literally no line at the boarding gate. When I mean there was no line, its not that there were no people, its that we stood grouped together, because there was not enough space for everyone, so no line could form. So people simply cut in front of each other and there was quite a bit of anger and tension.Once we were on board, and seated, they came through and provided a meal. However after about 3 hours, I wanted to get some water to take medicine and I pushed the call light to get the flight attendant to come over and it was literally 45 minutes before anyone came into the economy portion. All of the flight attendants were either in first class, or hiding somewhere else. As one point 5 call lights were on and no one came. My wife got up and started looking for someone and finally I got water to take my pills. Almost an hour after I hit the call button. When the flight attendant came, I asked her if it was possible to purchase a soda, crackers, or anything as my blood sugar was low. She said there is nothing available for purchase, and did not offer anything. The only help I received was from a fellow passenger who offered a candy bar. I can not believe that there was nothing the attendant could offer me. I was willing to pay 10 euros for a soda, and they still said no. That is unacceptable.

Punti negativi: Incoming Delayed & outbound delayed 2 hrs as a result

Punti negativi: They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!