Trova offerte per voli da Napoli a New York Internazionale John F. Kennedy

Punti negativi: They are very sneaky and try to make you check carryon bags - for $120. Will never fly w them again.

Punti positivi: The plane was fairly new, clean, and comfortable seats.

Punti negativi: A better selection of the main meals in business class.

Punti positivi: Would appreciate a voucher for how bad the Flight was. Seriously UAL is using a plane last built in 2004? UAL only cares about taking people’s money not a wonderful flying experience!!!

Punti negativi: Everything!

Punti positivi: food and price

Punti negativi: boarding... control the luggage size

Punti positivi: Only the person exit to me

Punti negativi: The service in the airport jfk was very bad and they make me and my brother pay again for luggages and we pay when I book the tickets

Punti negativi: Only saw crew when meal was distributed. Could not get much needed water unless I walked back to very end of plane where staff congregated. Call button did not seem to work. The 2 movie screens visible had very faded picture that could not be viewed . On a long flight these things mattered.

Punti positivi: I liked that it was short

Punti negativi: The ride was so bumpy that I got sick

Punti positivi: Staff cordial.

Punti negativi: A real problem while transfering to a flighjt from Milan to NY. There is an extra steo before boarding which is a "transfer desk"...which most people were not informed about and while boarding were redirected to a line that took 45 minutes to clear . Also useless concept of of "priority boarding" with air italy. Children boarding and buisness class were recognized only not what was charged as priority boarding from Air Italy. There is no such thing so if you pay for that it all for nothing... Dont do it!

Punti negativi: The booking on priceline was a nightmare ! The ckeck-in simply a rip-off as suddenly the airline charged 100 €uro for a single piece of luggage ! Never again with such thieves !

Punti negativi: Prompt departure. Polite service. Timely updates form the captain.

Punti positivi: Everything

Punti positivi: Wonderful service

Punti negativi: The headphone situation was confusing and no charging ports Fairly comfortable for an older plane

Punti negativi: Ok

Punti positivi: Very modern aircraft, good (but not excellent) food, small bathrooms

Punti negativi: It was not made clear that I would have to pay for my baggage extra - it was $120 to check one bag! Boarding was slow and pretty awful and that you have to pay for any seating in advance is just awful! Also JustFlly wasn't able to actually assign the seats I had chosen was a real turn off. Bad term

Punti positivi: Very helpful gate attendants. The food was delicious and the movies were all current and kept us entertained for nine hours!

Punti negativi: Very cramped legroom. Cabin was extremely hot. There was a man binge drinking in the seat across the aisle. He should’ve been cut off at some point, but he kept drinking. He was a worry.

Punti positivi: Staff was pleasant, although not informative. Food was ok. Otherwise, pretty weak experience overall.

Punti negativi: Flight was massively delayed and communication about why was terrible.

Punti negativi: The booking on priceline was a nightmare ! The ckeck-in simply a rip-off as suddenly the airline charged 100 €uro for a single piece of luggage ! Never again with such thieves !

Punti negativi: Food had no taste. The quality needs to be much better

Punti positivi: The crew was nice on bord

Punti negativi: They charged me 100$ per way of luggage fee. I will NEVER fly with this airline again and I am soooo disappointed.

Punti positivi: The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice

Punti negativi: Quicker way to get off plane

Punti negativi: No delay

Punti negativi: Connection at Schiphol often tricky;

Punti negativi: Plane was too hot

Punti negativi: Been on schedule

Punti negativi: They took an extremely long time clearing away the dirty dinner trays, which meant that the tray table had to be down. This made it near impossible to get up to use the restroom or to stretch.

Punti negativi: Really good business class and convenient pricing

Punti negativi: The flight was late. They lost my luggage! No time to take the food. Very bad experience

Punti positivi: Nothing except that my seat reclined far enough.

Punti negativi: This airline should be shut down. Worst customer service I have ever experience before during and after a flight. I will never again fly air Italy. I was literally in tears throughout this experience. The staff are clueless and rude.

Punti negativi: Wi fi gratuito

Punti positivi: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.

Punti negativi: Entertainment package was not too good. Needed better movies or a bigger selection.

Punti positivi: Staff friendly, free movies on the plane.

Punti negativi: Boarding is crazy without zones, or any order to the boarding process it’s just a free for all. The plane is kept too warm. And though I know the delays were not their fault a little more information about why we were delayed with more updates about when we would finally ge to move would have been appreciated. Also having to pay €100 for checking an 8 kilo bag is an absolute scam.

Punti positivi: Entertainment was fine

Punti negativi: On my ticket I selected the lacto-ovo vegetarian meal and I never received it. I told the flight attendant and he said “we don’t have any more, chicken or fish”. I said “I am a vegetarian” and he gave me a tiny salad, a bread roll, and a chocolate mousse. I was very hungry as I hadn’t eaten in 9 hrs

Punti negativi: Not over selling the flight so passengers can make it home as they plan

Punti negativi: Not enough space for hand luhggage. Changed gate very short before boarding. No gluten free meal available on board.

Punti positivi: The plane was fairly new, clean, and comfortable seats.

Punti negativi: A better selection of the main meals in business class.

Punti negativi: Through of the12 hours flight, the warm air is unbearable and the seat is small and cramp even pay $40 extra is no help.

Punti positivi: Efficiency of the flight, everything on time

Punti negativi: The food was not really tasty.

Punti positivi: Wonderful service

Punti positivi: The first meal service was good with two appealing choices. The flight was on time.

Punti negativi: What could have been better: 1) Boarding process; although the gate agents announced particular rows, they did not enforce 2) Snack was not very appealing 3) We would have liked wine after the meal, but attendants did not offer and when requested, they refused. 4) after snack served, over head l

Punti positivi: I loved the blankets, pillow, and food. I also loved the selection of movies and shows to watch!

Punti negativi: I did t like how small the seats were and I also didnt like the lack of communication. I was told my bags were going straight to my destination and in fact they came to my lay over.

Punti negativi: Food had no taste. The quality needs to be much better

Punti positivi: The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

Punti negativi: First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

Punti positivi: Staff was nice

Punti negativi: Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

Punti negativi: This is the worst airline I’ve ever flown. Very disorganized and extremely frustrating. It took me 1 1/2 hours to check in at the ticket desk. I will never fly with this airline again.

Punti positivi: * The food was surprisingly good given how bad the rest of the experience was. * The crew on the plane was good, huge contrast with the rest of the airline employees (customer service at airport or via phone).

Punti negativi: * They hide the fees for checking in luggage and then charge you $100 for each luggage each way. My wife and I had to spend an extra $400 to checkin our 2 bags to and from our destination. Kayak didn't tell us about this policy and neither did the airline. Several other passengers dealt with this very issue while we were standing on the line. The run this scheme on everyone. * We were not able to select seats ahead of time. The airline told me you can only get seats at the airport. You also can't checkin ahead of time on their website even though the website has the feature. Calling the airline for this and they just said "just checkin at the airport" * The boarding process is mayhem. No order whatsoever (no groups or zones). Everyone just lines up and gets on the plane as if it were a bus. * The customer service people at the airport are not helpful - They know the airline is scamming people out of money with their luggage policy, and customer services is basically just there to convince you that "it is what it is".

Punti positivi: The crew was nice on bord

Punti negativi: They charged me 100$ per way of luggage fee. I will NEVER fly with this airline again and I am soooo disappointed.

Punti positivi: I have to say the food and beverage were very good.

Punti negativi: Boarding could be improved, but there were not problems.

Punti positivi: VAYAMA. VAYAMA Com bought two tickets in my name as passenger same exact round-trip flights and charge me double. No one in their right mind would do this their system should I pick this up and blocked or propmt The customer, myself with a question are you sure you want to tickets for the same flight

Punti positivi: Crew was amazing

Punti negativi: Business class crew was almost too amazing. They were working hard at creating an amazing experience. So much so that I felt like I was giving wrong answers when asked about what I’d like to eat or drink.

Punti negativi: Everything could have been better!

Punti positivi: Everything