Hotel a New York

We loved the hotel, will stay only there from now on, as we travel to New York frequently

NOTHING

Make sure you don't get a room next to the hotel HAC units, they are noisy

Located close to Times Square and the theater district.

Not enough electrical outlets in the room.

Location is good

Staff was not friendly for the most part. Bathroom looked not clean. No fridge or coffeemaker. Got stuck in elevator twice. Took over a hour to get restaurant address from front desk. No doorman help getting taxis. Have stayed there before, but this will be the last time.

Ottima posizione, bella camera con vista, personale cordiale...

La camera era stata pulita, ma sembrava che qualcuno fosse stato sul letto e usato la doccia... era pauroso, ma lo hanno fatto pulire immediatamente .mi trovavo lì con nipoti di 16 e 11 anni per un viaggio prima di Natale...Niente bollitore per acqua calda per il tè alla sera, niente frigo. non ho avuto la possibilità di parlare di accoglienza , erano o troppo occupato o non alla reception.

La posizione era molto buona. Mi piacciono le finestre aperte. grande funzionalità. Mi piace l' aria fresca.

La camera aveva bisogno di riparazioni. Lavandino che ostruisce. scarsa illuminazione del bagno in. La luce sopra il letto era rotta. La vasca aveva bruciature sul bordo della vasca. Niente asciugamai. manca top sul rubinetto. Non dovrebbero essere chiamato "Presidente" non è vero!!!

The View Restaurant was absolutely amazing. Room was lovely. Staff was knowledgable, friendly and helpful.

Leaving!

Location was perfect . Check in and check out is very easy and staff was very friendly .

We request for double bed and sofa we paid more to get room like that but sofa was too old to sleep on and they bring us roller bed but matteres was very uncomfortable that u can feel all the metal under the sheet.

The lobby is nice

Changed my room for $50 a night to get a roll away bed. Then the roll away would not fit so had to sleep on the floor ! Should have kept old room! Not happy!!

Lobby was pretty, renovations are nice. Check in staff was friendly. Lobby bar was convenient when open in the evening.

The walls are thin - loud at night. Seemed to be understaffed at points, especially at the baggage check and pick up area on a Sunday. Housekeeping needs more authority - couldn't replenish CUPS in the room, or a face clothe that was missing- they should be allowed to hand those out without calling someone!

La posizione era perfetta per le mie esigenze di questo viaggio. Il personale era ottimo.

Le camere erano piccole. Il centro fitness era scadente.

The room was very large for a New York room. We had a decent view, even though we got a pretty cheap room. The room was spacious with plenty of charging outlets. There were plenty of common areas to sit. The market was very reasonably priced and had delicious sandwiches, coffee, etc. The staff was friendly and professional. The location was outstanding for going to the theater or going to central park. Tip - park your care across the street at 888 7th Ave. Icon parking garage using a coupon. It's much cheaper than the hotel parking, and couldn't be closer.

My room was definitely more spacious that other hotels I have been in the city. It's located at a very good spot in the city, easy to get around. The bathroom looked like it was recently done.

The lobby staff members weren't super friendly. The elevators weren't too big. They don't give you much blanket unless you specifically ask for it.

Location is excellent - close to everything. It was clean and quiet. The two dining options of more formal vs. diner fare is a good balance.

Rooms are small and no coffee maker. I like the Tryp better.

Beautiful new updated room

I received an email from kayak stating I would receive a room different from the one I got at check-in. The person was very rude and said it was not possible, called someone and confirmed that if I wanted the room I had to pay extra.

The location. Close enough to the hustle and bustle of it all, yet just far enough away from it all.

No free wifi. We stayed at 3 hotels during the duration of our two week trip, this was the only one that didn't have free wifi and A/C (cooling). Only heating is used during the winter here, and it gets hot when you're stuffed up in the room with the heater at a blazing 79+ degrees. We had to open the window, it not only let in the cool air but also the noise of the city below. Probably not staying there again.

This was our third stay at the Time over the last 5 years and we've never been disappointed. Especially for the price! Staff was super friendly; comfy, modern room; great location in the theatre district and time square; room service breakfast (from the Serafina) was excellent

Only annoyance was that there was a sign at check in offering 20% off breakfast for guests; so we ordered accordingly, only to find out that room service wasn't eligible. If the food wasn't delicious we probably would've made a bigger stink about it

Great location, and wonderful staff

Overpriced for such small and unclean rooms. Our window was broken and we could hear everything at night, which in Times Square is loud and at times unbearable.

Great location. Large rooms. Very quiet.

Rooms are older. Firnishing are worn out. Bar in the lobby has only basic drinks and bottom shelf wines.

I loved the size and cleanliness of the rooms and the location of the hotel.

I didn't like that you needed to take an elevator to the lobby and then another to the room. While there it seemed like only a few elevators were working and the hotel was crowded because of superbowl weekend. There was no decent lounge or gift shop.

Great location, nice view of the Hudson

Very dated, room and bathroom not clean, things falling apart

Location is good - easy access to LGA; lots of dining options in the areaI was upgraded to a room with a spectacular view

Room was outdated and fairly spartanElectrical outlets were old and sparseShower/tub was small

I liked lobby

My room door was beat up looking. Shower made lots of noise as if something was wrong with the pipe. Just too small and not clean enough

the unusual and chic hotel decor...the availability of restaurants and bars on the premises

the rooms are a bit small

Staff was amazingly attentive.

No ice on floor

Excellent facilities, clean rooms, great location, right in the heart of Manhattan.