Element New York Times Square West

NYC 2017

Punti positivi: Liked the view from room could see the Empire State Building ,elevated wait wasn't too bad for the 39th floor, staff very helpful for first timers

Punti negativi: Didn't like that tv wasn't mounted on wall sat on a stand between bed and kitchen area hard to watch with other person laying beside you, parking was pricey and couldn't access vehicle unless u paid another fee, did not have good snow removal in street in front of hotel,

Great Stay- Luxury at a Great Price

Punti positivi: It feels as if you have your own apartment. Element has thought of everything. The full sized fridge,nth silverware and the dishwasher. The most notable feature at Element is the staff. They are truly focused on getting everything that you desire to you and somehow seem to always go above and beyond. Great for locals and for tourists.

Punti negativi: Room service was missed.

Elevator Issues

Punti positivi: Breakfast, laundry facilities, nice rooms and bathrooms, kitchenettes, view, location

Punti negativi: Too few elevators for the number of guests. Spent 20+ minutes waiting for the elevator.

Comfortable and clean, good location, but staff no

Punti positivi: Clean and comfortable bedroom, nice bathroom, location is very good, near Port Authority, Subway, Times Square.

Punti negativi: The elevators are just 3 for more than 30 floors, what makes it difficult to get in in the morning, when everybody is trying to leave. I took more than 10 minutes to get one since it always skipped our floor. The reception desk staff was fine, but just that, they were not friendly enough to make you feel they really cared for your stay. I asked about the value for a late checkout since there was a transaction in my credit card, and they just said that they did not know about any transaction according to the value I showed to them. After the checkout, that was the value of my late checkout.