New York hotel vicini a New York

Punti positivi: La posizione, i servizi, personale

Punti negativi: Il riscaldamento e il frigo erano estremamente rumorosi, soprattutto di notte

Punti positivi: Ottima posizione sulla Upper West Side; facile accesso alla metropolitana e a Central Park. Il personale è disponibile, la camera è pulita e ben arredata.

Punti positivi: Ottima posizione ottima in zona west side Buon rapporto qualità/prezzo

Punti negativi: Parcheggio Nessun servizio

Punti positivi: Location. Bar and cafe onsite.

Punti negativi: There was a weird smell and mold in the bathroom shower. For the price I was a bit surprised. Additionally, as we entered and exited the hotel we were never acknowledged by the staff.

Punti positivi: It is a good location but beginning to look very tired

Punti negativi: The price quoted bears no resemblance to the actual invoice recieved

Punti positivi: Very comfortable, surprisingly quiet, clean, wonderful location.

Punti negativi: The laundry room was not great

Punti positivi: Location and friendly helpful staff

Punti negativi: Nothing !!!

Punti positivi: Nothing, this was the worst hotel I’ve ever stayed in

Punti negativi: Filthy, saw a cockroach in the room and old gum stuck on the surface from previous guests. Housekeeping doesnt pick up the trash and left empty water bottles in the bedroom. Security guard caused a scene and I had a creepy incident with him. The TV in the bedroom doesnt work. The wifi is inconsistent. And its too expensive for a 3 star hotel with services of a 1 star inn.

Punti positivi: Lovely helpful staff, great location and comfortable beds.

Punti negativi: Nothing

Punti positivi: Lobby was beautiful! The room was nice, clean, and spacious. Beds were bigger than I expected, and sheets were very soft. Staff was pleasant and I was always greeted when I walked by one.

Punti negativi: Bathroom was a little small to my liking.

Punti positivi: Tutto - Il bagno non era un gran che e c'erano dei problemi con il water come accade spesso negli Usa Si otturava

Punti positivi: Location Large rooms

Punti negativi: Very small bathrooms Staff entirely indifferent

Punti positivi: I like the location; easy to walk to park and museums. I also walked to Broadway Shows although if it had been hot I would have taken a taxi to the shows. Convenient grocery right across the street. The staff is professional and very helpful. The room was clean and well appointed.

Punti negativi: Make sure you put on the extra lock on because the cleaning crew will walk in on you if you don't.

Punti positivi: Convenient location close to main subway - 72th Street spacious and very comfortable suites - well presented and modern feel - we had a very pleasant stay - separate bedroom / living room with full kitchen. Helpful & courteous staff !

Punti negativi: Very disappointing !! Mishap over airport shuttle bus - which had been booked via hotel concierge for collection 3.05 pm on Tuesday 10 Sept to take our 3person party to Newark flight 7.20 pm (with Air link) - no service turned by 3.40pm had to have a taxi ordered at an additional $45 - full fare ( $108.50 instead of $63) had to charge to credit card as didn’t have sufficient dollars - left a bad taste - after an otherwise pleasant stay

Punti positivi: The location was great, next to the theater we were going to.

Punti negativi: The room was too used, old, needs update. The remote didn't work for most of the stay. The carpet is worn,wall paper old and seams showing, vending is located in a dark area on a different floor. There was no complimentary water and there was black flecks coming out of the bathroom sink. Not enough outlets.

Punti positivi: Ottimo hotel. Personale cordiale. Ottima posizione.

Punti negativi: Ho dato a questo albergo un "okay" per quello che sembrava essere il caos in cucina. Vorrei ordinare un articolo, la persona amichevole al contrario direi ok. Ma...aspettatelo...ogni volta che ho ordinato e confermato i miei prodotti alimentari, ho ricevuto una telefonata di ritorno che mi ha detto che sono fuori da almeno uno di quello che avevo ordinato.

Punti positivi: Ottima posizione vicino alla stazione di Penn, gli addetti alla ricezione erano meravigliosi, soprattutto Victoria. La camera e la vista erano perfette

Punti positivi: Il concierge è stato fantastico. I ristoranti erano ottimi. Atmosfera era rilassante e fresco.

Punti positivi: Le camere sono belle e moderne. Ottima posizione. Carrelli di cibo ad un isolato di distanza a Greely2

Punti positivi: Niente

Punti negativi: Il personale è scortese, le camere piccole, sporche e puzzolenti. Era costoso e non ne vale la pena

Punti positivi: Il letto era così confortevole! La posizione era molto centrale.

Punti negativi: Nessun business center e la piscina.

Punti positivi: Room size Checkin with Paulina Maintenance guy very friendly

Punti negativi: Lying about property details on the phone prior to booking about essentials like black out curtains which was a precondition for us to make the booking. Staff did not want to remedy, manager on duty being rude and having way too much attitude, we suggested solutions like additional curtains but they just offered us to cut short the stay and leave (we did get refund upon insisting though) We felt we could have found a solution but the manager (Victoria I think her name was) gave us such attitude and in an absolutely unacceptable way that we didn’t have a choice but leave. Paulina at check in was very friendly though but didn’t have the power to resolve. The room condition was way below expectations and pictures are photo shopped, covering up run down room condition. AC was making loud funky sounds, upon check in we waited an hour for it to be fixed and dealt with the maintenance guy who was friendly though (after a 15h flight it was very tiring regardless and having to leave and look for a new hotel unshowered and tired and my wife pregnant was really not cool) Kimpton Not again for us for sure

Punti positivi: Happy hour (free wine), also free bike rental. Got a room on the 21st floor looking at the empire state tower.

Punti negativi: Everything was great.

Punti negativi: Not too customer oriented - didn’t put customer first

Punti positivi: Great breakfast buffet and otherwise. Perfect location.

Punti negativi: leaving!

Punti positivi: The hotel gave us some complimentary champagne, fruit, cupcakes and water. King room and particularly the bathroom were spacious. West facing room could see the sun setting although not the nicest skyline view. Infused water available in foyer, and coffee in the morning. Also offered a drink hour in the evening.

Punti negativi: Some areas of the room were dated. No free water bottles (aside from what was gifted later in the evening with the champagne and food). Our view wasn’t the greatest looking out to a backstreet, although my sisters upgraded room looked out 6th Avenue which was much better). Front desk could be more warm and welcoming.

Punti positivi: It was my girlfriend and I’s anniversary, and we were greeted with champagne on ice and cupcakes by melissa in a beautiful display. We also needed some unusual things sent to the room but they were 100% accomodating. Best hotel service I’ve ever received hands down!

Punti negativi: The only thing that could’ve been better was the wifi being free and maybe the shower/bath having some sort of view

Punti positivi: Clean, roomy bathroom, very helpful and friendly staff and good location

Punti negativi: No kettle or coffee machine in the room and none available in the reception except at breakfast. Tea/coffee from the bar was expensive so we went over the road to a coffee shop to get drinks. When most hotels now provide these facilities for free in the room or reception this seemed a little behind the times.

Punti positivi: Mi è piaciuto tutto. Camere, addetti, ristoranti, posizione. E' stata una sorpresa piacevole.

Punti negativi: Very noisy rooms, poor shower and air con didn’t work Better hotels in NY for same price

Punti positivi: This was one of the better stays i've ever had in NYC. The location was great, the staff was great and we upgraded to a King Room with a view and it was worth every penny and more! I will be staying here again and would recommend to anyone.

Punti negativi: Although I know parking isn't cheap, it's one thing I wish was included in the cost of staying. However their pricing was in line with close by parking spots.

Punti positivi: Proximity to great attractions; friendly staff; very accommodating staff..you only needed to ask for what you wanted and they were very accommodating. Great view from room.

Punti negativi: No problems. Nothing to not like.

Punti positivi: Abbiamo apprezzato molto il mio soggiorno qui. Incredibile dall'inizio alla fine. Il personale è cordiale e disponibile ottimo rapporto qualità/prezzo. Servizio clienti eccellente!! I letti sono super confortevoli, le camere sono piccole ma che ancora splendidamente modellate. Consiglio vivamente di soggiornare nuovamente qui la mia prossima visita. Ottima posizione nel cuore di multiproprietà. Incredibile!

Punti negativi: Era tutto bellissimo

Punti negativi: Il rumore!

Punti positivi: Le camere erano pulite, la doccia fantastica, il ristorante eccellente

Punti negativi: il personale non voleva essere d'aiuto, al 15th piano, e comunque era in grado di ascoltare la musica dal bar dal 2nd piano al 1am

Punti positivi: Lenzuolo come trapunta. Dispenser di shampoo nella doccia! Scaffale per telefono cellulare e prese elettriche sul muro, vicino il letto

Punti positivi: Staff were excellent...

Punti negativi: Rooms were tiny but we didn’t spend a lot of time in them.

Punti positivi: Very central next to time square Rooms have a nice modern design Nice vibe and music at the entrance Great bar on second floor and amazing rooftop Gym also fine in the basement Do listen to the bedtime story via the phone

Punti negativi: Rooms fairly small but probably normal for NY Guest service is a little bit anonymous

Punti positivi: The hotel was amazing. The only thing I could say was we didn't get breakfast 2 days in a row because there was no cereal or pastry's or bacon wasnt ready either. Two.rooms I had booked so we had to go out. X

Punti positivi: Location, the shower was excellent, lifts were very efficient. Hotel is great if you are young and looking for nightlife

Punti negativi: We were on the 16th floor and the night club was on the 18th it was very noisy from all the music playing. The room was very small and the air conditioning was very loud did get much sleep. Buffet breakfast was very average

Punti positivi: Loved the easy check-in and check-out! The staff is super friendly and the room has everything you might need and if it doesn't they have rooms in every floor called The Stash and you can get in with your room key and get what you need. They are amazing!

Punti negativi: Drinks are expensive but I figured it's NYC so they could be expensive everywhere!

Punti positivi: Il silenzio e la pulizia delle stanze. La location (2 passi da Broadway) Lo stile ed il design.

Punti negativi: La colazione è scarsa. Per il resto tutto praticamente perfetto.

Punti positivi: Location, staff, quality of the equipments, bar and the modernity of the room! The breakfast at the Egghead!

Punti negativi: Dj party at the rooftop bar could be very noisy in the highest floor.

Punti positivi: Perfect location. Room was clean, tidy, stylish and a good use of space. Public areas and restaurants were stunning too! So glad we paid a bit more to stay here. Really immersed us in in New York.

Punti positivi: La posizione ottima e la struttura innovativa con uno staff molto giovane!

Punti positivi: The hotel is beautiful and the location is great.

Punti negativi: The room was very small and the housekeeping service was not good ar all. Also, in the Magic Hour Rooftop the waitress charged me a 20% tip without even asking, which I understand is ilegal. When I addressed the issue with the manager, he only apologized and didn't offer any solution.

Punti positivi: Posizione centrale, a pochi minuti a piedi alla fermata della metropolitana (34St Penn Station 1-2-3-LIRR). Camera funzionale (anche se un po' piccola). Smart Tv con possibilità di collegarsi al proprio account Netflix. Presenza di Phon e di piccolo ferro da stiro. Arredamento di design interessante. Assenza di moquette. Wifi perfettamente funzionante.

Punti negativi: Buio nelle parti comuni. Confusione nella hall per presenza (senza motivo) di musica a tutto volume.

Punti positivi: Very good location. comfortable rooms and realy nice hotel. very good breakfast.

Punti positivi: Molto caro

Punti negativi: La pressione dell'acqua nella doccia non è buona.

Punti positivi: La posizione è eccellente

Punti negativi: Il personale al ristorante era terribile. Onu professional scortese.

Punti positivi: Posizione, Posizione, posizione!

Punti positivi: Il personale più scortese che abbia mai incontrato in un hotel

Punti positivi: Il servizio, la posizione, i letti, le camere erano proprio dimensioni, docce.

Punti positivi: La posizione era buona

Punti negativi: Non incoraggiare le persone prenotazione hotel da altri siti web Essi preferiscono da lì sito e li aiutano solo . Ho soggiornato in hotel per le volte vista sulla piazza Non per altro vista Nel complesso è stata un'esperienza worat

Punti positivi: La posizione del Crowne Plaza Times Square, era perfetta e situato in una posizione centrale. Il concierge, Corinne, era incredibile. Ci ha dato suggerimenti, ottime indicazioni, ed era così simpatico e cordiale. La nostra camera era eccezionale, con una vista fantastica. La palestra era ottima, molte zone a e una grande varietà di attrezzature. Tutto il personale era molto cordiale e disponibile. Ci siamo trovati benissimo.

Punti negativi: Dal sito web dove abbiamo prenotato si descrive la lounge superiore che non esiste più. La guida in camera descrive il menu del servizio in camera. Il servizio in camera non esiste più.

Punti positivi: Ho apprezzato molto il Crowne Plaza Times Square, oltre al servizio cordiale e professionale e molto pulito e confortevole. L'hotel era a due passi da tutto ciò che abbiamo fatto durante il nostro itinerario, i letti erano confortevoli, così confortevole ho dormito come un bambino.

Punti positivi: L'hotel era molto elegante e moderno .il personale era anche moltogentile. Bel bar e ristorante cordiale all'interno

Punti positivi: Il personale era attento e molto cordiale con i nostri bambini.

Punti negativi: Anche se c'è un termostato in camera, l'intero hotel lavora su un sistema di raffreddamento che non era acceso. Per questo motivo, si potrebbe avere solo aria calda in camera vostra. Rendendo la nostra camera calda tutta la notte.

Punti positivi: Sandra presso la reception era incredibile. La nostra camera era la migliore che abbiamo richiesto, e l'hotel ANCORA si è scusata per non essere quello che originariamente abbiamo chiesto anche se la camera era incredibile! Ci han dato bevande gratuite e la colazione e il tutto era incredibile. Ci ritornerò certamente.

Punti negativi: Dover lasciare alla fine del mio soggiorno perché QUESTO È UN POSTO INCREDIBILE

Punti positivi: la posizione è fantastica

Punti negativi: il bagno troppo antico, non adeguato ad un hotel 4 stelle

Punti negativi: Orribile struttura fatiscente scortesi staff poco disponibile stanza polverosa poco pulita doveva essere angolare con vista su time square la la vista era scarsissima troppo caro per quello che è la struttura anni 80 da noi così trovi le pensioni a 50/80 € per notte qui una notte 400€ follia .. neanche se me lo regalano ci tornerei qui ....

Punti positivi: Clean and tidy. Good location.

Punti negativi: No fridge. Our room floor was on a lean.

Punti positivi: Love the hotel! Very classy, very clean! Wonderful staff and valet parking was great!! Beds and room clean and comfortable! I’m walking distance of EVERYTHING! 5 minute walk to Times Square!!! Wonderful place to be to see the sites and hear the sounds of NYC!!

Punti negativi: Nothing we didn’t like! No regrets at all!

Punti positivi: The location of the hotel was great.

Punti negativi: I thought the front of the hotel looked horrible and I was never made aware prior to my stay. I would have chosen a nicer looking place for over $600 for 2 nights. Plus the wall paper was hanging in the bathroom. I stayed in a double room with 4 people and the room was small and there was not enough of anything for 4 people. You would think they could at least do that. Then when I went to leave I was told I had a $140.00 garage parking fee to pay that was never told to me. I believe I read online that parking was available but never mentioned a few. I was very disappointed with my stay and don't think I will return. The only thing that was told would be done was a credit for my services fees the manager provided but waiting for that refund stil. I hope something is done to compensate me. I still will pay $60 for parking I was under the impression was free.

Punti positivi: Was ideally located

Punti negativi: Nothing

Punti negativi: Waiting an eternity to be checked in .

Punti positivi: The location and friendly staff

Punti negativi: No toilet roll, we found a pair of dirty socks and T-shirt behind the curtains.

Punti positivi: The location is convenient. The breakfast was very good.

Punti negativi: I had flight delays and was supposed to arrive around 3p-4p. I ended up not getting in until 5am. I called several times to see what my options were and the staff was rude and said I could give up my room of 4 nights or pay for the night I wasn’t actually there. Ok fine. I’ll pay for 4 full nights. When I arrived I was given a room that had mold growing on the ceiling above the bed. I requested another room. I was given a temporary room and told that my room with two double beds would be reassigned to me the next day. I went down at 10am and made sure that it’s was known what my room situation was and that I would be back in the afternoon to be given keys to my new room. Came back at 4:30pm and was told that no room was approved for me because I booked through booking.com. I had to have a long conversation with the Assistant Manager who told me I booked an ADA room and I couldn’t just ask for a two double bed room because I messed up. I told her I didn’t that I was given an ADA room because of mold on the ceiling in the room assigned to me when I arrived. I had to show my booking reservations to show I was not lying about my reservation. I finally got a room and was told they would waive the $35 daily service fee that covers Wifi, etc. Well good thing we could never even get on the WiFi because it was so bad. The new room I was assigned to had mold all over the bathroom. See pictures below. After so much trouble and poor service previously in sucked it up and didn’t complain. When you stay at a hotel such as the Crown Plaza it is known for its prestige and cleanliness. I’m paying $1800 for 4 nights for a dirty room with mold. I will never stay at this hotel again. I’ve stayed at LaQuintas that we’re nicer than this and more than half the cost. Don’t pay for a room with a view because the hotel really doesn’t have a direct view of Times Square. You have to lean over and look way down the street to actually see Times Square.

Punti positivi: Breakfast was good

Punti negativi: The second night key card didn't work, waited in a long line to get it re-activated. The clerk Frank's customer service was really bad. He was using his index figer at me, instead of explaining the situation.

Punti positivi: Just the location....

Punti negativi: They didn't want to honor the military rate. It is the first time it has happened. I booked the reservation on-line but in all hotels they don't have any problem adjusting it once you check in. Very unfortunate....I wont come again if they dont solve this for this occassion

Punti positivi: Fantastic location. All the at reception, Bar all very friendly particularly Ana and her colleagues at breakfast.

Punti negativi: The amount of tax that is added onto the hotel bill. I’m sure this is the same for any New York Hotel. Make sure when you book that all taxes are included.