Westgate New York Grand Central

Tutto era buona tranne per il fatto che...

Posizione, check-in & out, decorazioni e personale...

Gli operai mi hanno svegliato all'1:30 durante il mio soggiorno.

Ottima posizione: vicinissimo alla Grand Central Station. Zona sicura e comoda.

Alcune receptionist non sono disponibili. Non hanno rispettato la prenotazione presa, nonostante le chiamate da parte nostra e del personale Booking.

posizione

2 giorni che non mi fornivano asciugamani. prendevano quelli sporchi senza lasciare il cambio e sinceramente con il 300 dollari a notte non dovrebbe essere cosi il servizio.scadente

La disponibilità del personale, vicinanza alla subway, centralità

Silenziosità della camera, pulizia e tranquillità

Assenza di colazione inclusa e camera piccola

ubicazione

silenziosità

Location and prompt checkin

Outdated rooms, tons of construction. Definitely a 3 star not more hotel

Location

Ongoong rebuilding, so very noisy, no bar and restaurant open

The staff was so helpful, friendly, and let me check in early. Answered all my questions and made sure I was warmly welcomed. every time i walked into the hotel someone held the door for my friends and I.

The bathroom window was completely shattered. it look like they tried to glue the window back together (the glue was still IN THE WINDOW) then gave up. through out my stay my friends and i were finding glass on the floor.

Staff was friendly Low cost considering surrounding area

-AC did not cool, even after mechanic came up - funny smell throughout the whole floor and room (B.O. /feet) - resort fee... not sure this is what most people would consider a resort

The destination / resort fee is absurd given the amenities available within the hotel.

The destination fee was absurd and the pricing of meals was outrageous ($40 for the hotel breakfast buffet).

The location of the hotel was easy to get to and the hotel itself was very quite.

The front desk staff was not friendly. From the moment we arrived it seemed as if we were a bother and not once did the front desk staff acknowledge us when we walked through the lobby. However, the bellman and the maid(s) said hello.

People were friendly and helpful.

The smallest room I have had in NY for a 4 star. Location was not good at all. Unless of course you are going to the UN!

the initial room was very small not musch more than a bed in a room but we asked to be moved and moved to a corner room which was lovely.