Hotel a Fira

Punti positivi: Il personale era incredibilmente gentile e attento. Dovevamo fermarci e ammirare la vista ogni volta che andavamo fuori. Il cibo era fantastico e l'atmosfera era più che accogliente. Ci torneremo!!

Punti positivi: I giardini erano stupendi e la vista era la migliore di Fira. Il personale è estremamente ospitale e si adatta a ogni esigenza. Se mai dovessi tornare a Santorini, soggiornerò di nuovo al Volcano View.

Punti positivi: Villa con 2 camere da letto favoloso appollaiata in alto sul bordo della scogliera. Magnifica vista. Piscina e terrazza privata dove è servita la colazione. Ottimo servizio personalizzato.

Punti negativi: Niente

Punti positivi: Mi è piaciuto molto la vista, posizione

Punti negativi: Il bagno era necessaria una ventilazione/ventola di scarico

Punti positivi: Room, views, restaurant, amenities and friendly staff!

Punti negativi: Location can be an issue for walkers as alteast 20 min away from Fira town, specially during winter.

Punti positivi: posizione lo staff la stanza

Punti negativi: il bagno poteva funzionare meglio

Punti positivi: Il panorama favoloso. La posizione della struttura costruita in perfetta armonia con il paesaggio nel rispetto della caldera Camera ampia ed arredata con gusto, bagno grande, bella vasca; vista panoramica stupenda dal patio e terrazzo della camera.

Punti positivi: Vista pazzesca e location spettacolare...

Punti negativi: Tutto molto bello

Punti positivi: The staff was amazing and the in-house restaurant food was great! They were extremely accommodating and helpful and to top it off, the view was just incredible! My wife and I went there for our honeymoon in October and the sunset was centered from the hotel. Also, there's a mini-market right across the street so it was easy to grab snacks or drinks throughout the day. Would highly recommend!

Punti negativi: There is no elevator so this may not be the most suitable for handicapped individuals, although perhaps you could request a room closest to the upper level. Not really much negatives for this hotel, my wife and I really enjoyed our stay and would definitely stay there again.

Punti positivi: Truly beautiful property built into the side of the cliff with amazing views of the caldera. We couldn't get enough of that view. The hotel is quite big but the rooms and balconies feel private enough. The room was spacious with large living room section and a small bedroom with balcony door just in front of the bed for a spectacular view when you wake up. The bathroom had jacuzzi and was very nicely decorated and spacious. There was a bar at the lower pool though it closed quite early so we couldn't use it as much as we'd like. But it was there and if we stayed longer we'd probably use it throughout the day while lounging at the beautiful open area. There are at least two swimming pools that we've found and they are lovely. Breakfast was very good with large variety of items to suit most tastes. The reception staff were helpful and the checkin process hassle free and quick.

Punti negativi: A few negatives. The aforementioned reception staff, though helpful, were on autopilot - at check-in they quickly recite terms, conditions and bombard you with information that is impossible to retain. We had to check the booklets once again for all the details like breakfast, shuttle, checkout etc. Way too long monologue and didn't feel as genuine or personal as you'd expect from this type of property. Instead of making us feel welcome we felt like just another of a 100 people they may have dealt with that day. A number in the book if you will. We felt a lot more welcome at all other, small hotels we stayed in around Cyclades. Then the room features were not on par with what you'd expect from a 5 star property. The air conditioning was so noisy we had to switch it off completely. We've seen better room decor and equipment in 4 or even 3 star hotels. Especially the living room felt basic, empty and dark with a sofa, small desk and a chair across large plain space. In all honesty we didn't need more as we didn't hang out inside much. But the room was not as nice as we expected it to be and it didn't look like the ones on the pictures. The location of the hotel, while allowing for unobstructed view of the caldera and the most incredible sunsets, is quite far from the town and there isn't much to do around. You need to get a shuttle bus (which is too infrequent), €15 taxi (someone said €10 but we paid €15 each time), or around 30 mins walk along busy road. We knew the location when booking so not a complaint really but it's worth noting. So 5 stars view, 5 stars general appearance and design of the public areas but max 3 stars for the room. All in all the positives far outweigh the negatives and we did enjoy our stay very much but it's important to give honest review and feedback.

Punti positivi: Vista panoramica suggestiva e struttura molto bella e curata.

Punti negativi: Pulizia della stanza e soprattutto del bagno.

Punti positivi: The view was great! Stuff were very friendly!

Punti negativi: The only unpleasant thing happened was that both my mum and mother in law their cash was stolen during the stay, which they were pretty sure! And I did report this to the hotel manager, but so far there was no reply at all!

Punti positivi: The location is great and the view is exceptional.

Punti positivi: Amazing view

Punti negativi: The only thing I can think of is that there could have been some heaters on the terrace so people who visit end of season could eat their dinner outside and enjoy the view.

Punti positivi: Location and scenery

Punti negativi: The pool water is far to cold for a resort; Do the staff not ask why there are a dozen people around a pool on a warm day and nobody is swimming?

Punti positivi: The view is amazing. The restaurant is great, and the staff were wonderful.

Punti negativi: Bed was a little uncomfortable, and there was nothing within walking distance.

Punti positivi: The rooms, views, facilities were fabulous.A lovely location and hotel perfect for honeymooners... Would highly recommend to friends and family..perfect location away from the crowds and just a short distance from Fira.

Punti negativi: No

Punti positivi: Views and food were great.

Punti negativi: Staff was not friendly or helpful, and the rooms were not that clean.

Punti positivi: outstanding view, atmosphere

Punti negativi: the staff behaviour

Punti positivi: Il panorama e' stupendo.

Punti negativi: Secondo me la struttura non e' a livello di un pari stelle di altra nazione trovo che in un albergo da 175 € a notte (e la mia non era la camera piu' costosa) sia assurdo che si paghi per usare il pc della hall, o che se a colazione chiedi un caffe' diverso da quello che servono loro te lo fanno pagare, il personale potrebbe essere piu' attento e gentile invece hanno un sorriso stampato in faccia ma appena qualcosina non va (tipo che non capiscono il tuo inglese) diventano sgarbati, quando fanno la pulizia della stanza non si preoccupano neanche di controllare se c'e' la carta igienica, a me è capitato di non trovarla e per averla ho dovuto chiamare la reception 2 volte.

Punti positivi: Albergo e personale efficiente ed ottimo, vista mozzafiato, servizi di collegamento dell'hotel buoni, altri servizi (escursioni, affitto quad e motorini, etc…) direttamente in hotel, veloci e molto buoni. Cibo tradizionale ottimo, buona colazione internazionale. Piscine e servizi estremamente puliti.

Punti negativi: La nostra camera, una studio cave, era pulita ma poco accattivante sia per l'illuminazione fredda, sia per la presenza di umidità e cattivo odore che ne risultava. Migliorabile. Impianto di climatizzazione sporco.

Punti positivi: La posizione della camera e la camera stessa

Punti positivi: la vista

Punti negativi: la pulizia delle camere

Punti positivi: Hotel molto curato con splendida vista sulla caldera, personale gentile e disponibile, buon servizio gratuito di collegamento con Thira, a due km di distanza.

Punti positivi: Professionalità del personale

Punti negativi: La suite un pò piccola

Punti positivi: Panorama meraviglioso, ottima struttura, staff gentile e disponibile.

Punti negativi:

Punti positivi: The staff were so friendly and helpful. They couldn’t have made us feel more welcome! The views from the hotel couldn’t be beaten - even after exploring other parts of the island. The food at the restaurant was also delicious.

Punti negativi: Nothing

Punti positivi: the staff, the location, the hot tub, the view.... breakfast was nice too

Punti negativi: may be the room was a bit too small for three but ok. We liked everything and decided to stay longer....

Punti positivi: Lilium santorini was fantastic! From the view to the staff to the breakfast everything was exceptional. We had taken the room with the hot tub and it was completely worth it as we could enjoy the sunset from the hottub. Highly recommended!

Punti positivi: Good service and Nice view

Punti negativi: Very low internet connection, small room, a little bit far from the center

Punti positivi: We like the location it is near everything, quite and no noise

Punti positivi: Camera bellissima Struttura accogliente Vista mozzafiato Zona colazione e piscina fantastica Posizione ottima come base

Punti negativi: Andrebbe ristrutturato qualche particolare nella camera

Punti positivi: Maria from the Lobby is the best, she told me where to go, what I could do with images and everything, has everything printed with hours and costs. Very warm staff. The food of the restaurant is spectacular, specially the octopus. My room was beautiful, with the best view. Lucas, from transportation, came from me to the airport on time and was very helpful. Theodore from massages, gave me a really good massage and it is really comfortable.

Punti negativi: Everything was perfect

Punti positivi: The view is amazing! Great pool area and restaurant. The room was very nice

Punti positivi: Vista incredibile, camere pulite, posizione eccellente

Punti negativi: Il bagno non è da hotel a 5 stelle. Scarico della doccia mal funzionante

Punti positivi: Questo hotel e' considerato un 5 stelle. Sicuramente la posizione e la vista dalla camera è spettacolare, ma non ha tutti i confort che ci si aspettano da un 5 stelle. Il rapporto qualità prezzo secondo me è esagerato. Abbiamo pagato più di 550,00 € a notte per una camera descritta al momento dell'acquisto come suite, per solo pernotto e colazione. Se fosse considerato un 4 stelle e i costi fossero stati più contenuti, sicuramente saremmo stati meno esigenti e critici. Al nostro arrivo, dopo le varie informazioni ricevute alla reception, nessuno ci ha fatto visionare la struttura, il facchino ha portato in stanza i nostri bagagli, ma da un 5 stelle ti aspetti un bicchiere d'acqua all'arrivo e qualcuno che ti accompagni e ti illustra la struttura, i servizi, la sala ristorazione, l'eventuale spa ecc... La camera era molto spaziosa, ma invece di una suite, sembra un appartamento: per l'arredo, la disposizione dei mobili e la grandezza della camera da letto (molto piccola rispetto alla metratura di tutto l'appartamento). La vasca che si trova all'ingresso della stanza (sul pianerettolo di passaggio) ha una vista mozzafiato sul tramonto, ma è molto piccina, e dalle foto al momento dell'acquisto non erano comprensibili le dimensioni. Arrivati in camera, la prima cosa che ti viene in mente è farti un bagno nella vasca ammirando il panorama, ma non c'erano i teli mare, che vanno presi alla reception e nessuno ci aveva consegnato. Il materassino affianco alla vasca, dove può sdraiarsi una sola persona e non più alta di 1,60 mt, era pieno di polvere. Sono tutte stupidaggini se la struttura fosse considerata un 3/4 stelle, ma essendo un 5 stelle, certe disattenzioni non sono tollerabili.

Punti negativi: Il servizio in camera è sicuramente da migliorare, non si può consegnare una bottiglia di vino bianco senza secchiello del ghiaccio alle 17 di pomeriggio a quasi 40 gradi. Alla nostra richiesta, ci hanno risposto che erano tutti impegnati per il servizio ristorazione della sera. Un altro appunto debbo farlo sul servizio della colazione, che chiude esattamente alle 10.31 in punto, pur essendoci ancora 7 tavoli presenti di clienti che stavano mangiando. Da un hotel 5 stelle, pretendi la differenza, le coccole, i servizi, non basta un tramonto per pagare 550,00 € a notte.

Punti positivi: First would have to be the fantastic view. The staff and service was terrific and it would have to be one of the best places to go to in this big world of ours. Absolutely loved it !!!!

Punti positivi: A lovely comfortable hotel with fantastic views,the breakfast and dining area was very pleasant, again with wonderful views the food and service was good

Punti negativi: The hotel is situated a little to far from the town for us to walk and even though the hotel offers free transport it is limited

Punti positivi: Very nice staff any beautifull view

Punti negativi: Beds were to hard on my old back :o)

Punti positivi: beautiful,sea sight

Punti negativi: yes

Punti positivi: We had a great stay at the Lilium. The staff was very nice and helpful, the room was clean, the views were amazing, its location is a bit far from the town, but not too bad. Breakfast was good also. All in all a fantastic stay there.

Punti negativi: The bathroom had a dampy smell.

Punti positivi: Posizione fantastica, vista mozzafiato, livello hotel e servizi di assoluta eccellenza. La posizione, ovviamente distante dal centro di Fira, richiede auto a noleggio o l'uso di trasporti (pure offerti dall'Hotel).

Punti negativi: Tutto OK.

Punti positivi: Gentilezza, disponibilità, tranquillità, pronti a soddisfare le eventuali richieste per una buona vacanza!

Punti positivi: La posizione e relativo panorama

Punti positivi: posizione unica su tutta isola di santorini

Punti positivi: ottimo servizio, confortevole, vista eccezzionale, buona posizione e molto tranquillo, staff del personale ottimo e di competenza.

Punti positivi: Vista spettacolare (anche dalle stanze), ottima colazione, attrezzature notevoli (c'è anche la palestra), servizio di qualità. A differenza di quanto scritto da alcuni, l'albergo si trova realmente a 2,5 km dal centro di Firà (non consiglio di fare il tragitto a piedi, specie di notte).

Punti negativi: Pulizia superiore agli standard greci, ma comunque non eccelsa.

Punti positivi:

Punti negativi: L'hotel è moltio piu lontano dal centro del paese di quanto dichiarato, no sono due ma 4 kilometri, la differenza è grossa perchè mentre due kilometri si fanno agevolmente a piedi, 4 sono molti e bisogna ogni volta prendere un taxi.

Punti positivi: We choose this hotel for our wedding anniversary trip and found it perfect for relaxing break. Hospitality was exceptional, staff very friendly, professional and kind. I would highly recommend this for relaxing while visiting Santorini and will definitely come back one day! Thank you!

Punti negativi: Nothing

Punti positivi: The breakfasts were amazing, a wonderful selection and the young staff were very efficient and helpful in making the breakfast times fun and enjoyable. For the coffee we liked more the espresso from the bar. The location of the hotel is great, by its private beach. If you wish to visit Fira or Oia you can choose the hotel shuttle or the local bus. For the local bus look for Monolithos schedule: https://www.ktel-santorini.gr/images/pdfs/ktel.pdf. It takes 20' from Fira to the hotel (Galini Bus Stop). For example if the bus leaves from Fira at 9, it will arrive at Galini station at 9.20.

Punti negativi: The hotel doesn't have fitness center, but we found one in Fira.

Punti positivi: Super service

Punti positivi: Friendly staff and very helpful

Punti negativi: It was very close to airport so u had the noise from the planes however it wasn’t to bad as there wasn’t many flights

Punti positivi: Breakfast

Punti negativi: Goof

Punti positivi: La struttura è molto curata e immersa in un giardino pieno di palme e bouganville. Le camere internamente sono spaziose. La mia aveva un delizioso letto a baldacchino nei toni del bianco. Il bagno era grande e pulito. La colazione internazionale abbondante. Il punto di forza del villaggio è la piscina molto grande e dotata di lettini confortevoli e gazebi. Carino il pool bar. Il resort dispone di una spiaggia privata di cui non ho usufruito dato che ho soggiornato solo per una notte. Un ringraziamento speciale a Luca il ragazzo della reception estremamente gentile e disponibile.

Punti negativi: Non mi è piaciuto molto sentire il rumore degli aerei davvero troppo forte anche durante il giorno. Il resort collabora con Veraclub. Personalmente non amo la formula villaggio e le attività di intrattenimento serale. La mia camera vista giardino garantiva poca privacy. Frigo bar in camera vuoto.

Punti positivi: Il resort è molto bello, le stanze spaziose e pulite, i ragazzi della reception molto gentili e disponibili. Piscina e bar fantastici, colazione abbondante e varia (sia dolce che salata). Spiaggia collegata direttamente con il resort, da cui si assiste ad albe molto belle.

Punti negativi: Caffè espresso (italiano) al bar costa ben 3,50 euro, a colazione non è compreso.

Punti positivi: Perfect

Punti negativi: Nothing

Punti positivi: La camera grande e super luminosa Reception aperta 24 h con possibilità di tardo check-in Colazione meravigliosa Letto molto comodo Balcone grande e con vista sullalba

Punti negativi: Formiche in camera e scarsa pulizia Nel frigo della camera neanche una bottiglia d'acqua Lo scarico del lavandino intoppato (Per un quattro stelle non è accettabile) Per il resto tutto benissimo

Punti positivi: Beautiful place and we enjoyed staying there

Punti negativi: We didn’t know that it was next to the airport. It didn’t bother us as we were out most of the time though

Punti positivi: La gentilezza e la disponibilità del personale..... impeccabile

Punti negativi: the spa was closed. It was to far from the town. The staff were unhelpfull and very misserable not a smile from any of them.The beach could have been a lot cleaner.

Punti positivi: some of the staff at the pool bar were really nice n friendly. However the front officee(reception) staff were rude and unhelpful. Shame for a nice hotel to have staff who spoil the first impression of such a lovely hotel.

Punti negativi: it did not meet the expectation of a 5 star hotel

Punti positivi: Liked the pool and beach side. they are fabulous. Ideal for a romantic holiday.

Punti negativi: The hotel facilities are quite good to be honest, but has poor documentaion for information to guests. For example rooms are not provided with hotel directory, room service menu, shuttle bus timing etc. To compound it the hotel staff are not very good in english.

Punti positivi: Nice hotel was told the room was a bungalow it was just one room. To small for a family. Location 2 km walk to nearest town, breakfast and pool were excellent staff mixture of friendly and rude a couples resort not for kids.

Punti positivi: Clean room; large mini-bar (a small refrigerator, actually), unfilled, but that is no problem; Russian TV channel; friendly staff; close to the beach; more or less good variety of foor for breakfast; nice "a la carte" menu.

Punti negativi: Map location is wrong here. I would have never booked this hotel, if seeing original location. It is right next to airport runway. So, you hear planes taking-off and landing nearby about 30 times per day. These are not only small turboprops, but A320 and B737 as well. You go out from reception, and airport fence is right across the road, 6 meters, not more. Indeed, that was not a big trouble for us, as we had car and spent little time in hotel, but still... Also, they could lay some "paths" on the beach

Punti positivi: The staff is very friendly. The pool area is very pleasent and the pool bar very good. The proximity of the airport diden't bothered us at all.

Punti negativi:

Punti positivi: + beautiful hotel, nice building

Punti negativi: - the location was inconvenient. - transportation was bad. - internet facilities poor. - shuttle bus too expensive and not very often. - not a 5-star hotel material as we expected.

Punti positivi: The pool bar was very good.

Punti negativi: The rate of the rooms was not reflected in the comfort of the rooms. They were quite basic considering. Other places we stayed in, for a LOT cheaper, were only slightly less spacious or decorated. The staff, while helpful, are not very friendly. Any small request is treated like a massive job.

Punti positivi: discrezione del personale e pulizia delle stanze.

Punti negativi: Posizione troppo vicina all' aeroporto con atterraggi e decolli di aerei 24 ore su 24 e rumorosità insopportabile nelle stanze. Colazione Modesta rispetto alle 5 stelle. Spiaggia poco curata

Punti positivi: Very relaxing - lovely pool area however expensive

Punti negativi: Too close to the airport - planes taking off and landing all through the night. The spa that was advertise was not open yet!

Punti positivi: pool

Punti negativi: location and service

Punti positivi: L'albergo era pulito, la camera ha superato le aspettative. Tutto il personale che abbiamo incontrato è stato molto disponibile, cordiale e genuino.

Punti positivi: Pulizia, cordialità, posizione

Punti negativi: Nulla

Punti positivi: Excellent staff , very courteous. Got upgraded room. 4 swimming pools in the resort , also has private pool.

Punti positivi: My partner and I spent the last night of our babymoon in Santorini at this hotel (would have loved to stay longer but there was no availability). We were welcomed with a nice 5* reception, treats and an upgrade to a lovely room facing an inner court with beautiful flowers and a semi-private pool with massage jets where we relaxed that first afternoon. Bed was very comfortable, shower was great and breakfast was varied, delicious and served by the main pool. Upon check-out we were allowed to leave our luggage in the reception and use facilities all day until our night flight. Left the resort wishing we could have stayed longer.

Punti negativi: Loved this place, so just little details: - Sun sets early in Kamari (5pm in hotel, max 6pm at the beach). - Spa facilities need to be booked in advance (not only treatments, also access to jacuzzi, etc. implies a fee and is booked for private use only), we tried to get a treatment the day we'd leave and unfortunately they were fully booked :-( - Small detail: both in the semi-private and in the general pool, the hydro-jets lasting time needs to be adjusted a bit longer (so you have time to go sit and enjoy the jet for a minute at least, before having to go push the button again).

Punti positivi: Breakfast was wonderful, as was the staff.

Punti negativi: Nothing

Punti positivi: Excellent location, not far from the beach/promenade. Plenty of other restaurants and also supermarkets around if that is what you are looking for. The breakfast was great. I especially loved the local dishes on offer as well as the standard egg/sausage/bacon etc. Excellent variety. We had dinner 3 nights at the hotel and again the food was excellent. The staff were so friendly and helpful, you couldn't ask for more. We arranged transfer to and from the airport and got greeted with a refreshing drink of orange as we arrived. Lovely touch. The rooms were clean, comfortable and spacious with fabulous views over the complex. Such a lovely setting. The staff arranged excursions and taxis for us and nothing was to much trouble. Great selection of pools. Thoroughly enjoyed our stay and hopefully will be able to return some day.

Punti negativi: The only thing that could be improved on is that there were no tissues in the bathroom/bedroom, which I did mention to the manager and he said it was their intention to add this facility next season.

Punti positivi: Clean premises and helpful staff

Punti negativi: Beach resort was a little quiet for October. End of season I suppose

Punti positivi: Very clean, great stuff, close to everything, thank you!

Punti negativi: Nothing

Punti positivi: Tutto perfetto!!!

Punti positivi: Amazing breakfast, an incredible staff

Punti positivi: The resort is perfect, probably the only one I have stayed at giving above expectations. Super clean and well thought out. The staff were 100% superb. Nothing, nothing was too much for them.

Punti negativi: No negative comments

Punti positivi: Struttura fantastica a 5min a piedi dalla spiaggia di Kamari. Sia lo staff della reception che il team della colazione al mattino sono gentilissimi e attentissimi. Bellissimi gli spazi esterni e le varie piscine.

Punti negativi: L'acustica delle stanze

Punti positivi: Buona struttura appena molto vicina al lungomare di Kamari. è la seconda volta che torniamo e ha confermato le nostre aspettative. Al nostro arrivo ci hanno anche offerto un upgrade gratuito della camera senza sovrapprezzo

Punti positivi: The hotel is really beautiful, three gorgeous pools, great buffet breakfast, staff really friendly, perfect for a relaxing break.

Punti negativi: cocktails were a little expensive.

Punti positivi: l'esterno dell hotel e' molto bello e le zone comuni con varie piscine molto eleganti e ben tenute.

Punti negativi: la stanza poco funzionale e il bagno decisamente "vecchio" la doccia cadeva a pezzi di sicuro non era da 5 stelle forse nemmeno da 2 stelle...era una junior suite e nn c era la vasca da bagno e davano un paio d iascugamani e basta....

Punti positivi: a very good Hotel with a good services (always smiling and ready to help), perfect Romantic destination to take a rest

Punti negativi: the diner close early

Punti positivi: The staff was very friendly and accommodating. Every one of our needs were met and the trip was excellent. The spa and massage were very relaxing.

Punti negativi: n/a

Punti positivi: The location in the town of Kamari

Punti negativi: The prices are extremely high for the facilities and services offered. They charged very expensive the taxi from the airport to the hotel. The TV and DVD didn´t work well.

Punti positivi: We loved the check in procedure and the gentle care of the staff, especially Maria. A lovely place!

Punti positivi: Very relaxing well laid out hotel short walk to beach, bars and restaurants, friendly staff, pools nice and clean breakfast area very pleasant.

Punti negativi: Bathrooms a bit tired, lack of information within the hotel about surrounding area, bar prices far to high, food lacks imagination.

Punti positivi: This was the most wonderful stay and we have travelled all over Europe. Only hotel that comes close is in Positano Italy. We travelled for 24 hours to get to Santorini and our welcome was exceptional. Our 3 night stay after that got better and better! We have let people know about our favorites and when we do, everybody finds out about how great they are and the price goes up and you can't get a reservation. So please don't tell anybody!

Punti negativi: Not a single thing. Some people would think it would be better located overlooking the Caldera, which is NO BIG DEAL!

Punti positivi: We can’t fault anything

Punti negativi: The only thing my partner did not like was she wanted to use the spa/ massage facilities but would have preferred a female therapist not male who was the only person to carry out a massage

Punti positivi: Piscine rigeneranti, lettini comodi ben disposti. Colazione varia, ricca con personale attento e molto disponibile. Camera spaziosa con comodo materasso e patio meditativo

Punti negativi: Per un cinque stelle qualche mobilio rovinato, rubinetteria arrugginita e accesso alla vasca idromassaggio X doccia con sgabello instabile e poco sicuro

Punti positivi: Room is dirty and bad smill bathroom

Punti negativi: I think the hotel 3 stars

Punti positivi: Struttura ben servita, posizione strategica per visitare l’intera isola, zona non affollata e piacevole. A due passi dalla spiaggia di Kamari. Staff molto accogliente e disponibile.

Punti negativi: Staff delle pulizie un po’ disorganizzato.

Punti positivi: Eveeything, breakfast spread is unbeliavable, literally everything you can think off, pools are great, food is excellent, staff is superb, beyond superb I’d say, very helpful and always there to meet guests needs

Punti negativi: Nothing, all was great

Punti positivi: Tutto perfetto...uno spettacolo

Punti positivi: This place is awesome. Room and facilities are great. A friendly and professional staff completes the package. Would reccomend to others and would stay again.

Punti negativi: Nothing

Punti positivi: Ottimo ambiente, staff fantastico.

Punti positivi: The staff were exceptionally polite, friendly and helpful.

Punti negativi: There was no iron in the hotel or laundry services available The planes fly to airport very close to the hotel, so some noise disturbance at night.

Punti positivi: Personale educato e professionale

Punti negativi: Acqua salata nel bagno

Punti positivi: The service was fabulous, breakfast had such variety,the restaurant food was lovely. Would love to return.

Punti negativi: Leaving

Punti positivi: Il servizio fornito dal personale della reception era estremamente disponibile, dalla prenotazione dei ristoranti all'organizzazione dei veicoli a noleggio e tutto ciò che c'era da fare.

Punti negativi: La colazione, anche se sembra impressionante, è piuttosto scadente

Punti positivi: Fantastic location, amazing views. Wonderful helpful staff and outstanding food

Punti positivi: Very personalised service. Nothing was too much trouble.

Punti positivi: The staff was very helpful and down to earth, the location is very close to Fira’s shops,

Punti negativi: the price was not close to the value given but thats how it is in the whole island, no designated parking close by, I stayed in a room below the terrace and it was very noisy and right to my ears every time someones moves a chair or a table especially at night.

Punti positivi: Location and view amazing!

Punti negativi: Showers are so small

Punti positivi: The location only and the view

Punti negativi: The stuff not helpful, the beds and below not comfortable at all. We paid for an extra bed and it was only sleeping on a solid sofa. Not worth the price

Punti positivi: The room we stayed in was larger than we expected, with amenities to rival any resort, but sooo much more personable. Loved waking up to breakfast on the terrace - It was nice to have it served when you wanted, where you wanted and how you wanted it!

Punti positivi: What a fabulous little hotel! It is perfectly located in the centre of Thira (but far enough away from the noisy bars and restaurants) and has a fabulous view! The staff were super friendly and very helpful and it was a real pleasure to stay there.

Punti negativi: This is not a criticism because we knew what we were looking for as an accommodation - this is not a place to stay if you want to sunbathe next to the pool since the pool is tiny and there are no sunbeds. We didn't want that but I thought I should mention it. The only criticism is that the air conditioning didn't work very well so it got quite hot at night.

Punti positivi: The hotel was in a convenient location. We splurged for one night and we had no regrets. We were greeted by friendly staff who went above and beyond to ensure a warm and comfortable stay at the hotel. The breakfast was delicious, complimentary drink, tea and a private balcony made our wedding anniversary special. The staff at reception offered us a complimentary taxi back to the airport to avoid us the trouble of dragging our suitcases on cobbled streets. Request a higher room with a private balcony if you are spending the $$

Punti positivi: Beautiful historic hotel. Our room was comfortable, and we had our own balcony where we could eat breakfast while admiring the beautiful vista. The staff was friendly and welcoming. We were greeted with rosewater cool towels, as well as a refreshing drink. Complimentary hors d'oeuvres and a lovely bottle of wine were offered to us to enjoy at our convenience. The dinner we had there was excellent, everything was made in house, fresh, and incorporating local ingredients, and in my opinion comparable to any other 5 star restaurant. Location is great too, just a quick 5 minute walk to city center.

Punti positivi: The location and views over the caldera and waterways were excellent. The staff were friendly and helpful. The breakfasts were freshly prepared and delicious. It was at the edge of town, so was very quiet, yet within easy walking distance of restaurants and shops.

Punti negativi: The swimming pool was tiny and by the side of the bar. There was no space for relaxing or sunbathing next to the pool, so it was really unusable. There was a one-person jacuzzi, next to tables and chairs, which made the place cluttered. The rooms varied, so that some superior rooms had a shared balcony and stand-up half shower (shower head at waist height) and others had private balcony with full bathroom. If a private balcony is important, then guests would need to stipulate this in advance. The dinner menu was expensive e.g. up to 30 euros for a main course. There were many feral cats around, which were fed by the hotel. There were cats and cat smells in the balcony and breakfast area, which we found unpleasant and unhygienic.

Punti positivi: The staff was amazing and made our stay very nice. We were upgraded upon arrival for no additional cost. The views were breath taking from the balcony of our room. Breakfast and dinner were absolutely delicious. We liked that our room was like an apartment and not an actual hotel room. The staff made our stay perfect!!

Punti negativi: The bed was very hard (I am used to pillow top mattress) and the shower was a very small bathtub with a shower head that you had to hold to take a shower. The lighting could have been better inside the bathroom and throughout the room. These were minor concerns as overall I still give this hotel an A+ because of the service and location.

Punti positivi: The suit that we stayed in is gorgeous with best view in Santorini. The hotel in autentic with an outstanding romantic atmosphere. The service was superb and the staff was very friendly . The location is perfect.

Punti positivi: The manager and staff were so accommodating and helpful in their efforts to make our all too short stay memorable. From meeting our ferry to the fresh orange juice on arrival and the dinner on our balcony, no detail was left unturned. The views from the hotel are incredible as is the beauty of the hotel itself. We were treated with such grace and consideration, it was difficult to leave this beautiful place.

Punti positivi: Management and his staff made you feel like you were family and could not do enough to make your stay perfect.

Punti negativi: the beds were hard

Punti positivi: The location and view outside of the hotel was excellent. The staff was wonderful and accommodating. The breakfast was delicious.

Punti negativi: For a 5 star hotel, we found the linens/towels to be sub par, the bathroom was not in particularly good condition (the sink did not drain), and there was no hot water. While there is a small pool available, what you do not realize is that it is in the lobby area/dining room with no lounge chairs available, making it awkward if not impossible to utilize.

Punti positivi: Very nice hotel and very helpful personnel. Feels like familydriven and very caring about guests.

Punti negativi: The price, but seems to be for all hotels in Santorini

Punti positivi: The staff was very accomodating. The hotel manager went out of his way to make sure we had a pleasant stay. The staff was friendly and courteous. The food was outstanding! I would recommend having dinner at the hotel before eating anywhere else.

Punti negativi:

Punti positivi: Wonderful view,staff very nice and helpfull, good food,close to city center but away from crowds,a few steps up and down to the hotel but your are in Santorini, staff will help you with baggage.

Punti negativi:

Punti positivi: I stayed in Levantes. It is a two bedroom suite with a balcony and very convinient for three people and the room has a wonderfull view to the sea and volcano

Punti negativi: No

Punti positivi: Location and front view of Santorini's sunset are pristine. Good choice but not an extravagant upscale hotel.

Punti negativi: It looks a little run down. Reception is poorly decorated. The third bed in our room was a foam sofa that was out of an IKEA store. Not many choices of international channels. Restaurant was beautiful but empty. A little sad.

Punti positivi: Excellent location. Near to the center of santorini and they offer shuttle service to Oia Warm welcoming, very helpful staff , they planned my journey in santorini from first day and all was excellent.

Punti positivi: Customer service was fantastic very clean and awesome breakfast

Punti negativi: Everything was amazing

Punti positivi: The hotel was very large and beautiful. It is definitely 5star quality. The pool was fantastic. The hotel boasts a beautiful vista overlooking to caldera. It is a 7 minute walk into Fira, so really very close but sufficiently far enough to be in a tranquil area. Breakfast was great, the bar made fantastic drinks, staff were very friendly but super Proffesional. The room was lovely- we had a garden view close to the pool for 2 adults 1 child. I was very spacious and clean.

Punti negativi: The property was great, my only gripe was when trying to find it. The hotel sign is discreet, so we drove past and had to turn around. It’s not a big gripe at all because on entering the lobby we were greeted with lovely staff, a hot towel and an amazing glass of cherry juice.

Punti positivi: Ampiezza struttura Parti comuni

Punti negativi: Pulizia e manutenzione della camera

Punti positivi: The girls at the front desk are very friendly n ready to help .cheerful n Hospitable

Punti positivi: La piscina è bellissima. Inoltre la colazione era molto buona.

Punti negativi: Purtroppo la stanza non è certo quella tipica di un hotel a 5 stelle. abbiamo trovato dei peli nella doccia e il balcone direttamente sulla strada dove passano le macchine non garantisce un’atmosfera molto romantica..

Punti positivi: The staff made our trip memorable. They were all excellent.

Punti positivi: Champagne buffet breakfast, the free transfers from port and airport, the hotel swimming pool and proximity to the town of Fira (walking distance).

Punti negativi: The rooms are not well maintained for a 5* hotel and half of the rooms with 'volcano views' are actually facing the main road. Those rooms facing the other side may be better but they have a narrow staircase, without a bannister, leading up to the gallery/bedroom which was not practical. The biggest disappontment was the number of iunexplainable flys in the rooms. We changed rooms 3 times but just could not get away from them - not something one would expect to find in this level of hotel.

Punti positivi: Almost everyone on the Hotel staff is very friendly and kind. The breakfast is good and the pool is excelent. The Hotel location, although not on the beach, is very central, and that allows one to reach every beach of the island in about 20 minutes by car.

Punti negativi: The breakfast is good, but could be improved considering the price one pays to stay there.

Punti positivi: The food was excellent, it was on par with a five star hotel. The swimming pool is beautiful, very big and clean.

Punti negativi: I would not rate this hotel five star. The rooms are basic and the staff aren't very helpful (even though they do try to be but don't know how to be). Seems to me that it is considered to be a hotel only for tourists so they tend to get away with a lot.

Punti positivi: Everything

Punti positivi: la vicinanza a Thira

Punti negativi: Pulizia,colazione,servizio piscina,personale,vicinanza alla strada,rapporto qualità prezzo

Punti positivi: L'arredamento, la pulizia, la cura dei particolari.

Punti negativi: La posizione sulla strada e non sulla caldera come si poteva intendere dalla descrizione. Il prezzo.

Punti positivi: Everything was great. The room had an excelent view and we it felted like home.The pool was great and the staff was very nice.The organization and the display of the hotel was excelent, perfect for a nice and relaxation vacacions.

Punti negativi: Needs more variety on breakfast

Punti positivi: everything, esp wi fi in the room. nice. helpful, friendly staff, short walk from town center and bust stop for tours. it was good overall.

Punti negativi: the fact that there are no screens and if you dare open windows or doors for fresh air you will have a room full of flies because of the intense heat. but the air conditioner works just fine.

Punti positivi: The facility is beautiful Service was good. Hotel was quiet, pool was like out of a magazine. We would come back to this hotel.

Punti negativi: Would be nice to be able to have coffee earlier than 7:00a.m.

Punti positivi: The staff were very good,the food was wonderfull and we thought very good value,our room was great and the location excellent.

Punti negativi:

Punti positivi: people are very friendly

Punti negativi:

Punti positivi: Breakfast.

Punti negativi: The advertised indoor pool was not available for use and the outdoor pool was too cold for my children. I only booked this hotels because of the pools. None of which we used.

Punti positivi: Loved the location and the staff. They were very informative about tours and where to eat etc

Punti negativi: The bed was a little hard but we asked for extra pillows and that helped. Breakfast was pretty good variety but the same every day. The location is phenomenal. Close to the city center, shopping, a market and great restaurants. The room was comfortable for 3 adults.

Punti positivi: Location , veramente ben fatto come hotel e le zone piscina molto gradevoli e non affollate

Punti negativi: Il bagno senza bidet, forse come la vasca/doccia non era all’altezza del resto.

Punti positivi: Everything

Punti positivi: All the facilities... very nice pools, fitness center and everything else.

Punti negativi: The Breakfast was ok, and could be better according to the level of the hotel.

Punti positivi: Everything was lovely. Great stay and I would surely recommend . The staff were awesome and friendly , breakfast was great everyday and the spa was amazing . All5 pools were clean and so was my room. Comfy beds and a beautiful site to see around the resort . Near everything also

Punti positivi: La struttura è bellissima e pulitissima, a 5 minuti a piedi dal centro di Fira

Punti negativi: Il personale è poco accogliente, molti non parlano inglese e si esprimono a gesti, ci hanno dato una camera con due letti singoli ed alla richiesta di avere un matrimoniale si sono presentati con una specie di “copertina trapuntata” che hanno messo SOPRA LE COPERTE DEI DUE LETTI SINGOLI con un lenzuolino; gli asciugamani utilizzati li hanno ripiegati e ancora umidi li hanno appoggiati sul letto, quando li ho riaperti erano inutilizzabili; al check in abbiamo aspettato non so quanto è nessuno ci dava attenzione; la colazione è penosa, avevo letto delle recensioni negative a riguardo ma non immaginavo tanto: due tipi di croissant scamuffi, yogurt, di frutta c’era solo il cocomero e dei kiwi talmente duri che se li avessi tirati avrei ammazzato qualcuno quindi immangiabili, di cotto altre 4 cose ma terrificanti, al secondo giorno siamo andati fuori a far colazione, anche perché il caffè espresso lo fanno solo a pagamento extra e solo al pool bar. In ultimo ci hanno intimato di lasciare la stanza non oltre le 9.30/10 quando il check out è previsto per le 11.30....

Punti positivi: Struttura molto grande e ben organizzata

Punti negativi: Non c’è ne l’animazione, ne nessun altro tipo di intrattenimento all’interno del resort, prezzi troppo alti al pool bar, non c’è un servizio navetta gratuito che ti prende e ti riporta all’aeroporto.

Punti positivi: Location and how clean the property was kept.

Punti negativi: The bed wasn’t the most comfortable bed but it was ok.

Punti positivi: location and breakfast

Punti positivi: Ottima posizione, appena fuori dal centro di Fira ( raggiungibile a piedi in 5 minuti). Struttura nuova, molto bella e pulita, dotata di tutti i confort ( 3 piscine, lettini, ombrelloni, teli da mare, docce all’aperto, bar all’aperto). Il personale è tutto gentilissimo e cercano di esaudire al meglio tutte le richieste. Un grazie speciale a Dimitra che già prima del nostro arrivo ci ha fornito un’assistenza impeccabile! :) Si sono anche occupati di prenotarci il quad e di farcelo trovare in hotel all’arrivo, comodissimo!

Punti negativi: La gente occupa i lettini in piscina con gli asciugamani praticamente dalla sera prima e quindi anche al mattino presto non ci sono già più posti. Spesso i lettini sono occupati dagli asciugamani ma vuoti per ore. Sarebbe utile qualcuno che controllasse per permettere a tutti di usufruire realmente dell’area.

Punti positivi: Tutto perfetto dai servizi alla colazione

Punti negativi: Se si è amanti del caffè qui si casca male

Punti positivi: close to Fira downtown, 5mins by walk, hardware is competely new.friendly staff .Free wifi in the lobby.

Punti negativi: Breakfast choice could be enlarged.

Punti positivi: The location of El Greco was great it was within walking distance to the town but with relaxing and spacious accommodation. Great pools & breakfast. What we liked best though was the staff - they were all welcoming and friendly no matter how busy they were.

Punti negativi: Nothing

Punti positivi: Location superlativa

Punti positivi: Grosso complesso turistico a pochi passi (10 mijuti a piedi) da Fira il capoluogo dell'isola. La struttura tipica isolana è articolata in tre grandi complessi tutti forniti di piscina articolati in mini appartamenti spaziosi forniti di cucina e con terrazzino esterno. Possibilità di effettuare la mezza pensione o pensione completa a prezzi contenuti con vasta scenta di menù.

Punti negativi: L'interno degli appartamenti andrebbe rimodernato (Tv ancora vecchio modello) soprattutto per quanto riguarda il bagno

Punti positivi: Great layout of the rooms with the kitchenette and utensils etc. Which was very helpful with our 2 year old toddler. Great pools to relax and swim in. Great views from the upper floor rooms. Very warm, and supportive staff - always willing to help and guide during our visit in Santorini

Punti negativi: Nothing.

Punti positivi: Excellent location. 5 minutes from Fira town but out of the hassle and noise. Beautiful view of the sunset, spacious rooms, spacious swimming pools, friendly and helpful staff.

Punti positivi: The rooms were great, it was more like little villas where every 5 ore 6 villas had their own pool and a great view. The location was excellent, away from the busy center but at the same time very close (5 min walking). The staff was very friendly. Great environment.

Punti negativi: The breakfast could be a little better with more food variety.

Punti positivi: bellissima struttura, sembra un villaggio, con 2 piscine. è appena fuori Thira (10 min. a piedi) e quindi relativamente tranquillo. ottima colazione.

Punti negativi: la mia camera/appartamento era vicino alla strada e quindi un po' rumorosa.

Punti negativi: Dover lasciare la stanza alle 11.30.il menu della colazione non prevedeva frutta fresca.

Punti positivi: Lo staff al ricevimento eccellente con posizione molto adatta alle mie necessita' ,.mi ha soddisfatto interamente

Punti negativi: Tutto ok

Punti positivi: location, acoomodations

Punti negativi: nothing

Punti positivi: disponibilità e gentilezza dello staff

Punti negativi: carenza nella manutenzione della stanza. esempio: scarico water poco funzionante, frigo funzionava solo al massimo congelando e TV solo 2° canale italiano che si vedeva molto male.

Punti positivi: Ottima posizione vicino a negozi e ristoranti. La colazione è inclusa nel prezzo. Servizio navetta disponibile (a pagamento) che era molto comodo.

Punti positivi: The location was excellent. There were many breakfast options. The staff was very helpful.

Punti negativi: The room sizes were in smaller side and the bathroom was very small.

Punti positivi: Struttura caratteristica e molto bella anche se su una strada rumorosa

Punti negativi: Non c'è il cappuccino per la colazione. Da migliorare.

Punti positivi: Gentilezza e disponibilità del personale

Punti positivi: the location is central to points of interest in Fira. Very near the bus station to. The place is very clean and comfortable. Decent breakfast selection.

Punti positivi: La posizione dell'hotel è molto buona dal momento che è a pochi passi dal capolinea degli autobus e a pochi minuti dal centro turistico di Thira. La colazione è completa come dolce - salato; sicuramente da menzionare lo yogurt greco, che non poteva mancare ed era davvero buono. Ottimo lo staff che si è dimostrato cortese e davvero disponibile per ogni richiesta di chiarimento o aiuto. Sebbene la strada di fronte all'hotel fosse molto trafficata, in stanza i rumori provenienti dall'esterno erano quasi impercettibili, probabilmente perché la camera era posizionata verso l'interno dell'hotel lato piscina. Bagno piccolino e cieco ma comunque molto funzionale con una bella doccia.

Punti negativi: Il maggiore lato negativo si è rivelato il rumore che proveniva dal corridoio della camera: forse per insufficiente insonorizzazione delle porte o per colpa di clienti poco educati, ma durante la notte ci siamo svegliati per colpa di rumore proveniente dal corridoio: si tratta di un tema sul quale l'albergo dovrebbe prendere in considerazione o un investimento che permetta maggiore insonorizzazione o attivare delle procedure che regolamentino maggiormente i passaggi in corridoio e la rumorosità degli ospiti in camera. La strada dall'hotel al centro di Thira e al capolinea dei bus è troppo stretta anche per i pedoni che spesso si trovano con autobus e auto che passano a distanza ridotta senza un adeguato marciapiede.

Punti positivi: The staff were brilliant, specially the morning staff. If it wasn't for them we would have missed our boat this morning (due to the strike). It was a great stay. Great pool. Great location with very easy access !

Punti negativi: Not the hotel fault but the doors are quite loud when closing them and the guests have no consideration for other sleeping guests.

Punti positivi: La pulizia, la piscina e la gentilezza del personale

Punti negativi: Le camere non sono molto ampie ma sono nella media dell’isola

Punti positivi: Great property where the staff seem to be obsessed with cleanliness. Great breakfast and the kitchen staff are wonderful

Punti negativi: There are very few English channels available on TV and these are all news based. Even French channels are scarce.. They should have non smoking floors for those who do not smoke.

Punti positivi: Loved the clean rooms and air con in each room. Very helpful friendly staff. Clean pool and all facilities. Close to the center of town.

Punti negativi: Netflix on the TV would have been great.

Punti positivi: La struttura offre tutti i servizi di cui si può aver bisogno. Comfort, pulizia, gentilezza, disponibilità, colazione continentale...tutto perfetto! La zona piscina davvero bella e rilassante! La posizione ottima, nella città di Thira che a nostro avviso è centrale all'isola e comoda per raggiungere qualsiasi parte dell'isola. Hotel in piena città ma lontano dal caos. L'affitto dello scooter per girare l'isola lo abbiamo fatto tramite l'hotel e anche quello è andato bene. Prezzo non bassissimo ma tutto è andato alla perfezione.

Punti positivi: The location .Staff and food

Punti negativi: Staff excellent. Location excellent. Breakfast excellent

Punti positivi: The buffet breakfast was pretty cool and the location is excellent. 5 minutes walk from city center.

Punti positivi: Staff was very friendly. Very close to town. Nice balcony.

Punti negativi: Bed was too hard. Pool was freezing!

Punti positivi: Central location: It is close to the bus depo and town centre but very quiet (at least in our room during our stay). Convenience: There is a supermarket across the street from the hotel, it is really important to have bottled water in large quantity all the time in Santorini, because the tap water is not recommended for drinking. Size of the room: Our room is large enough even by North American standards. Breakfast room: It is large and bright by the swimming pool. You can also sit under the embrellas of the pool.

Punti negativi: Not enough furniture. There's a desk plus two small night tables, this is all the furnitures in our room besides the beds and the luggage rack. Like many european hotels, the bathroom is very small.

Punti positivi: I panorami sono incredibili! Il personale è fenomenale! Il cibo è delizioso! La posizione è perfetta! Ci torneremo sicuramente! Grazie Sophia!!

Punti negativi: Tutto era perfetto!

Punti positivi: Le camere erano incredibili, ci hanno dato l'upgrade senza nemmeno chiedere,

Punti negativi: Overpriced.

Punti positivi: The location is magical... the breakfast and dinners are amazing... the staff are friendly and super cool. Athena is an amazing manager. This is by far one of the nicest 5 star hotels I have been to.

Punti negativi: Nothing to dislike at this hotel.

Punti positivi: The location is just amazing, breakfast is very good, all employees very professional and kind... room with jacuzzi number 36 I recommend you... there are three restaurants one is more gastronomic at least the price... It is only things that I would balance restaurant are good but a bit costy regarding what you have in your plate... some time not enough...

Punti positivi: Il personale gentile e impeccabile

Punti negativi: La forma della stanza "a tunnel"

Punti positivi: The property and staff were 100%. Waking-up to that view each morning was heavenly. It was so peaceful and quiet. A wonderful and relaxing vacation.

Punti positivi: la location decisamente molto bella , il personale molto gentile

Punti negativi: manca un po' di privacy e gli spazi all'aperto sono molto sacrificati

Punti positivi: The view at breakfast was amazing. We checked out the whole island and deducted that our hotel had the best view at sunset and overall.

Punti negativi: There was too many staff on during the day at the pool. Understand that things are quieter at end of season but too many staff can be a little stifling.

Punti positivi: Great place Great people.

Punti positivi: Amazing location at the beginning of the Oia village; incredible facilities; view was unbelievable; loved everything about our stay!!

Punti positivi: The Katikies Experience dinner and the fact that they served breakfast on your private terrace every morning.

Punti negativi: The room was much smaller than expected for the price paid. The food selection at the hotel was very poor.

Punti positivi: Absolutely Everything

Punti negativi: That I had to leave

Punti positivi: When I arrived in Katikies I thought I had arrived in heaven, I dont think heaven could be any better absolutely amazing experience one I will never forget and will go back to.

Punti positivi: Location very central with short walk into center of Fira. Free car park next door if you have a hire car. Excellent pool with hot tub and friendly staff. Buffet breakfast was good with lots of choice. Thumbs up from my kids. Plus our room had a roof top hot tub which my family loved.

Punti negativi: We booked a room with a sea view but got a view of trees and a car park.

Punti positivi: Excellent location and great staff

Punti negativi: Nothing

Punti positivi: La pulizia - molto cortesi anche le ragazze delle reception

Punti positivi: A due passi dal centro di Thira, bella piscina e spazi esterni, colazione super e staff straordinariamente cordiale e disponibile

Punti negativi: La doccia senza porta che allagava il bagno

Punti negativi: La suite era troppo piccola .

Punti positivi: Colazione ottima, il responsabile dello staff alla hall ragazzo gentilissimo parla italiano e ci ha aiutato molto!

Punti positivi: Staff particolarmente gentile , soprattutto al bar della piscina e nei locali della colazione

Punti negativi: Nulla,tutto perfetto

Punti positivi: Easy assess from the bus station in Fira

Punti positivi: Lovely room, immaculately clean throughout, good hot tub and pool, although the pool was too chilly for comfort. The staff were extraordinary--helpful, friendly, caring, informative, efficient. The breakfast was excellent with many choices that were kept refreshed. The breakfast room and serving areas were spotless and beautifully maintained. The location was good for our needs but did not have one of the stunning views available at so many Santorini hotels. The room's balcony was lovely, overlooked the pool and bar, and had a charming table and chairs.

Punti negativi: The bathroom was small with a tiny shower area that had no way to prevent water from spraying all over the room--no shower curtain or water barrier. The hotel appears to be built of cast concrete, which is lovely and works well, except that the bathroom was too small and had the pre-formed shower area. Also, the room had no good storage--no hooks for hanging clothes, minimal places to hang towels, no useful bathroom counter space, no drawers. The closet was certainly adequate but limited with surface spaces.

Punti positivi: Common areas and pool are immaculate and serene. Staff were very hospitable and friendly. Location in Fira is great & stones throw to all the action. Staff were very accommodating and allowed as to move to a different room.

Punti negativi: Suites are small but that is to be expected in Santorini. No views of the caldera, but I knew that when I booked so can’t complain!

Punti positivi: Perfect location and modernized facility. Very kind staff is also a big merit.

Punti negativi: Nothing further improved.

Punti positivi: Exceptional service with professional staff. Very welcoming and helpful. Could improve more on bathrooms and facilities for children. Otherwise every moment spent at the hotel was just perfect.

Punti negativi: The showers could been closed(having actually a door fitted and not an open one where you splash the sink , the toilet and the water gets almost into the lounge. Also the bath products (as they are included in the booking price) could be more generous and not just in there for design).

Punti positivi: The lication is perfect...its overlooking the caldero and very goos restaurants are just a walk away.

Punti positivi: La posizione e la vista sulla caldera meravigliosa

Punti negativi: Colazione basica e ripetitiva,i servizi datati,l’attenzione nei confronti del cliente appena sufficiente.

Punti positivi: La bellissima vista sulla caldara e sul tramonto

Punti negativi: Nella nostra camera c’era un po’ odore di umido

Punti positivi: Tutto.... Vista mozzafiato e personale molto gentile, disponibile e attento.

Punti negativi: Niente

Punti positivi: Everything in general, especially the reception staff was amazing they helped us in everything and they were very willing to collaborate, too kind, Yiannis, especially, the ideal location in Fira, when I returned to Santorini I want to be in Nomikos again and I hope to meet With the same staff.

Punti negativi: the bathroom a little narrow and smell of pipes

Punti positivi: Location was the great, pool area great to have a drink and watch the sunset, breakfast plentiful, staff very friendly

Punti negativi: Bed was just a little to hard.

Punti positivi: PILITO , the property manager - full thumbs up for her support. She even went far and beyond to upgrade our stay from a superior room to a suite. The view for sure is beautiful and the best part is the location. Its only a 3-4 min walk from th main road and doesn't involve many steps.

Punti negativi: Apart from the property manager, Pilito, rest all staff are a bit slow and will do things only on telling and won't be proactive. PILITO is the only person who understands proper English and she manages things really well Also I didn't like the jacuzzi as it was very old, with no lighting (as compared to other villas) and the water was also not very clean.

Punti positivi: The location was great and a nice quiet area!! The staff are amazing and very welcoming!!

Punti positivi: Il panorama sulla caldera

Punti negativi: l'eccessiva umidita' della camera da letto e bagno nella grotta (deumidificatori insufficienti)

Punti positivi: The location

Punti negativi: It was advertised as a studio but it was smaller than two adults could fit in. There is nowhere to put suitcases and the loft where the bed is is accessible by the smallest unsafe stairs and the loft has a low ceiling and curved walls so you could not stand u

Punti positivi: The views were incredible, the room was roomy, the hotel had 2 Jacuzzis

Punti negativi: Does tell you it is 300mtrs from town centre it is more like 1.2kms, breakfast is very ordinary not much choice

Punti positivi: The staff was amazing! Everyone was so nice, personable and helpful with anything and everything we needed. Additionally the view was in my opinion the best we saw on the island.

Punti positivi: The room was clean and comfort, the bathroom was so cute. The staff were nice and helpful. The view was wonderful.

Punti negativi:

Punti positivi: The incredible view of Caldeira and breackfast on the private balcony

Punti negativi: breackfast needs to be improved

Punti negativi: Examples: there is no food apart from breakfast (and the breakfast was the worst I had in Greece), the room is extremely minimal (I have stayed in nicer rooms for 45 euro on the islands) - with dirty, threadbare towels - they don't even change linens daily, the facilities (pool, etc.) are dirty/in poor working order, the staff is amateur, the property is situated on a loud street.

Punti positivi: camera con vista splendida, location molto tranquilla ma speciale, staff molto cortese, jacuzzi vista caldera veramente stupenda!

Punti positivi: +It's a nice touch to pick up guests at the airport (conditions apply). Only wish the ride went both ways. +A nice and peaceful place for taking some time off the rat race. Not much action, just relaxation. A bit of poolside and walks on the beach. +Close to a pretty decent restaurant and many more touristy ones along the beach. A five min or so walk from a small grocery store with immediate basics. In case you wish to rent wheels to look around the island (approx. one hour drive from end to end according to locals), you seem to be able to do that right next to the aforementioned store.

Punti negativi: -The salty water from the shower/tap wasn't ideal on an island with a lot of sun, but apparently that's the standard over there. (That, and the handling of the toilet paper "Chinese style", which may inconvenience some people not used to it.) -Our fridge wasn't working.

Punti positivi: Really enjoyed my stay at Smaragdi. Staff were helpful and super responsive from the time I made my booking. Aliki helped arrange pickup for me from the airport at short notice and also helped with my queries, whether for a phone charger or an invoice breakdown. Property was clean and well maintained and very close to the beach. The poolside also offered a good place to relax and grab a drink or have breakfast.

Punti positivi: The staff was extremely friendly and hospitable. The rooms were clean and neat with plenty of space. The hotel is very close to a beautiful black sand beach. I never wanted to leave!

Punti negativi: I liked everything!

Punti positivi: Pool area is cute. We got drinks at the bar one night and sat on the lounge seats.

Punti negativi: Internet was spotty in the room so we had to go closer to the main lobby to get better service.

Punti positivi: Excellent accomodation. Firstly We have to say that the staff was super friendly and helpful but we need to specific that Philip who was in the night shift was amazing. Thanks for your help and for your great welcome. We chose this hotel because all reviews were really good but at the end we checked that the pictures they posted in their page it was even better that our thoughts about hotel. .

Punti positivi: Very friendly hotel staff. Room very clean and next to the beach. We were upgraded free of charge.

Punti negativi: The bed was a little soft but it is just a personal taste.

Punti positivi: La cordialità e la posizione sono il punto forte sicuramente. Tutti gentilissimi pronti a darti qualsiasi tipo di informazione. Apprezzabilissimo il Transfer gratuito all’andata e anche le convenzioni con alcuni lidi (a 200metri) di cui si può usufruire gratuitamente dei lettini. È possibile inoltre richiedere di farsi venire a prendere gratuitamente da un pulmino di un supermercato che a termine della spesa ti riaccompagna gratuitamente in hotel.

Punti negativi: La colazione seppur non inclusa nella nostra offerta ci veniva data la possibilità di scelta 10€ al giorno oppure 8€ per tutti i giorni. La abbiamo provata solo il primo giorno ma per gli italiani magari abituati “al dolce” la mattina l’offerta e quindi la possibilità di scelta era veramente poca rispetto alla parte” salata” che era molto più abbondante.

Punti positivi: Struttura Assolutamente perfetta, staff cordialissimo e super attento, Maria e Marieta ci hanno fatto sentire a casa per tutta la vacanza. Stanze pulitissime e con cambi puliti ogni giorno, ottimo rapporto qualità prezzo ! Consigliatissimo❤️

Punti positivi: La cortesia e la gentilezza di tutto lo staff

Punti positivi: Our room was fantastic. It was big and the bed was very comfortable. I got a great nights sleep every night. The staff Especially Maria and everyone at the bar and front desk were fantastic. The pool wss terrific and refreshing. The beautiful hotel is only a short walk to some great dining and the bus stop.

Punti negativi: It would be hard to improve on such a terrific place. Breakfast was very European. Maybe fluffier scrambled eggs. But overall breakfast was delicious.

Punti positivi: Staff are friendly and the Hotel is clean

Punti negativi: l

Punti positivi: I servizi di pulizia della camera e la colazione erano perfetti! La piscina molto bella e rilassante. Si arriva velocemente alla fermata dell'autobus per visitare l'isola e il mare è a due passi

Punti positivi: So clean, very pretty property, staff were funny, friendly and helpful. Location is brilliant for beach and sight seeing.

Punti negativi: I liked everything.

Punti positivi: We booked this hotel just a day before we were arriving. It was good deal and dx-room we got. There were swiming pool just in front of the room. very good location near the ocean. We were there in October(off season), so if it was in summer (peak season) that would be great fun. Room has everything. even the kitchen with all(dishes, cutlery, pan etc...).

Punti negativi: A shower room a bit smelled. The hotel was great except that.

Punti positivi: People were very friendly and the place was nice

Punti negativi: The breakfast could have been better

Punti positivi: is very near of the beach in a quiet area of the island.

Punti negativi: economically priced room is horrible, everything is very old, furniture, linens, towels, pillows are not comfortable.

Punti positivi: Very hospitable staff! Amazing Renata on the Reception :) Beautiful hotel, comfortable rooms, good location, 15 minutes to Athens Port, and local buses go every 15-20 min to Fira.

Punti negativi: We liked everything

Punti positivi: La cosa che mi ha colpito e' stata la prima consumazione offerta da loro, non mi era mai successo prima e sono stato in molti hotel anche a 5 stelle... Complimenti booking.com

Punti negativi: Ho gradito tutto, e specifico rapporto qualità prezzo e' fenomenale, mai stato meglio e mai pagato così poco.

Punti positivi: la cortesia di maria e di tutto lo staff, veramente disponibilissimi in tutto..

Punti negativi: le stanze veramente piccole, pero' presentano un piccolo angolo cucina molto utile..

Punti positivi: Ho gradito molto l`ospitalita` dello staff ed i vari comfort offerti dall`hotel.

Punti positivi: Staff simpatico e gentile. Parlano italiano. Bellissimi bungalow indipendenti. Veramente economico. Cucina sufficiente. Bellissima piscina. Pulito. Adatto a tutti, anche famiglie con bambini. Relax assicurato.

Punti positivi: Bella struttura sull'unica spiaggia dell'isola. Ottimo il servizio di transfer all'hotel all'arrivo e reception disponibile e gentile. L'uso di internet gratuito alla reception. Bella la piscina.

Punti negativi: Camera un po' piccola e bagno minuscolo. Vietato gettare la carta igienica nel water e la cosa sinceramente lo trovo piuttosto spiacevole.

Punti positivi: It was so pretty and quaint, very friendly staff, nice pool, and walking distance to the famous black beach. Also, good quality for the price.

Punti negativi: The bed was really hard.

Punti positivi: Pulizia, vicinanza mare e cordialità propietar

Punti negativi:

Punti positivi: Vista

Punti positivi: Io e il mio nuovo marito non avremmo potuto essere più soddisfatti. Questo è stato il nostro posto preferito per la luna di miele. Il panorama è incredibile e incredibilmente romantica.

Punti positivi: We loved the view and space . The staff were very accommodating .

Punti negativi: The room and furniture was very tired and scruffy . We wish we had been given option of just paying for one room rather than having to take the two rooms and paying for the extra space that we didn’t need for just two people

Punti positivi: I had a room with amazing sea view, stuff very polite and friendly, very delicious food. Simply 10 star

Punti positivi: Posizione top, ottimi servizi, anche se per il livello proposto alcuni dettagli sorprendono in negativo

Punti negativi: Per attestarsi al top, anche le piccole cose devono essere curate ( telefono in camera non si sente, jacuzzi rotta...)

Punti positivi: Struttura molto bella, elegante e raffinata. Vista mozzafiato staff gentile e accogliente non sempre all’altezza. Camera un po’ con frigorifero rumoroso e alla mattina entra subito luce in quanto manca persiana su una finestrella. Prezzi del ristorante alti.

Punti positivi: Tutto perfetto

Punti positivi: The staff were friendly and the breakfast was diverse and delicious.

Punti negativi: We stayed here for our honeymoon and upon checking in, we were told that our booking was for 3 nights when in fact we booked for 4 nights. We were then offered a refreshment at the bar while we waited and waited for our room to be ready. A staff member then informed us that the toilet in the room we were staying in was not working, and that we would be put up in a different hotel for the night. Coincidence? Next day, we waited 45 minutes for the transfer to La Maltese in the scorching heat and then complained to the staff there about our experience thus far. This included lack of sleep in the hotel that they put us in (the ac wasn't working well and the temperature in the room remained high). Frustratingly, nothing was done. We were sent to 'our room' with the 'fixed toilet'. An hour or so later as we were trying to get some rest, the ac in the room was making loud and abrupt noises. We complained again and the manager put us in another room (an apartment which was delightful, however did not have a semi private pool as the original room) while the ac was being fixed. Day 3, back in our room and the ac is fixed. Great! The Nespresso machine however isn't working so staff replace it with the neighbors machine. We jump in the semi private pool with our newly arrived neighbours only to find that they are yellow (and their bathers, towels etc) from the dirtiness in the pool. Disgusting! We had seen that it was yellow along the inside concrete of the pool but thought nothing of it. Luckily we weren't in there for long! I also realise that I had left my white dress on the bed from the night before and couldn't go get it. I was assured that they would follow up. Cutting the extremely long story short, the manager was going to reimburse us for our first night stay and despite sending 3 emails, we have NOT heard a response. The dress that I was informed would be followed up with and shipped over to me at the next destination....

Punti positivi: The view was amazing

Punti negativi: Room was old and needs refurbishing

Punti positivi: The view and tha staff is amszing...

Punti positivi: Location, warmth and knowledge of the staff, excellent food (at the Buddha Bar Beach), beautiful pool, and exceptional service.

Punti negativi: Nothing. The property was simply fabulous.

Punti positivi: La vista e la colazione

Punti negativi: Troppo lenti per l’aperitivo

Punti positivi: Location was perfect

Punti negativi: No windows

Punti positivi: vista

Punti negativi: per avere la colazione atteso 30 min per ordinazione e poi non portavano mai tutto l'ordine ma solo una parte La camera consegnata dopo 1,30 ti attesa a fronte di 10 min segnalati camera non fatta per mancanza doppione chiave

Punti positivi: nulla, la prenotazione effettuata si è rivelata fasulla...la camera non era disponibile.

Punti negativi: la scarsa professionalità dello staff che non ci ha comunicato in anticipo la non disponibilità della camera!!

Punti positivi: Excellent personal service, excellent quality of breakfast served in the room upon request. Amazing view, relaxing atmosphere

Punti negativi: Small pool

Punti positivi: location, staff and general feel of quality. food excellent.

Punti negativi: pool side service for drinks etc was hard to come by. excellent service when found though!

Punti positivi: Everything is perfect ! Hôtel staff is really nice and welcoming. The room are even better than the pictures. Perfect location as it’s in between Fira and Oia and you can easily get arround the island without all the crowd of the big cities

Punti negativi: NOTHING

Punti positivi: Good location for those with a car, beautiful view, very good breakfast, nice and helpfull staff.

Punti negativi: The facilities are not properly maintained and the rooms are not clean enough. The stairs inside the room (around the bed) really pose a danger.

Punti positivi: La collocazione del resort tranquillo

Punti negativi: La colazione scarsa ...con buffet molto triste In un posto così servita all interno di una sala con finestre chiuse e porta solo con un ‘ anta aperta ... non si poteva vedere ... in più servizio non assente ma molto molto scarso.. aspettative deluse dai confort totalmente assenti considerando i costi ..

Punti positivi: Cordialità, accoglienza e cura degli ospiti. Location da favola. Silenziosa, con poche camera (o meglio suite) che rendono il soggiorno ideale sia per relax che per la giusta privacy. Noi abbiamo soggiornato nella suite con terrazzo, solarium e idromassaggio (caldo la notte è fantastico) con vista spettacolare sul mare. Personale disponibile gentile e pronto a soddisfare le tue esigenze. Non economico ma la qualità si paga. Torneremo senz'altro!!

Punti positivi: The location is fantastic. A beautiful, quiet escape. View from the room is amazing

Punti negativi: Breakfast is not a full buffet. The free breakfast could be bigger

Punti negativi: Unfortunately breakfast hasn't many choices, it wasn't delicious at all. Walking distance anywhere is long, local shops and the village itself expensive.

Punti positivi: Resort meraviglioso, personale molto gentile e disponibile per ogni esigenza . Non ha la vista sulla caldera ma si gode ugualmente di una bella vista sul mare. Colazione servita direttamente in camera, vasta scelta e ingredienti di buona qualita'.

Punti negativi: Nulla

Punti positivi: The breakfast

Punti negativi: The pool wasn’t cleaned even when requested and there were ants, but they used pesticide to get rid of them

Punti positivi: We wanted a classic Santorini accommodation experience. Demitri(meet & Greet), Ellen(Office) and Harry(Barman) went out of their way to make us feel welcome. The location was great for us as it was outside the tourist traps and a little quieter. Harry was a mine of info and really added to our stay. Absolutely loved this place. While the bed was a loft bed it was very comfy, just a bit tricky to access. Shower room was just amazing. The balcony and private spa made this stay just perfect to soak away in the evening and watch the sunrise in the morning. Absolutely would stay here again if we were to come back to Santorini.

Punti negativi: This is more of an observation than a critic - The booking pics could have been more representative of what we confirmed. While not a show stopper for us, the bed was a king size (great) but it was in a loft up a narrow stair case. Some may find this inconvenient. There were other room options that were on the same level, had I have known, I would have booked a different room. Also the phone was located in the loft not downstairs in the main living area.

Punti positivi: Sorry I don't like anything in their property and feel regret to book this via booking.com.

Punti negativi: Very rude and cruel staff and they lie to their customers regarding transfers from hotel to airport or port. They charged one extra night with me even I have requested to refund my amount as I can't stay for one more night due to my visit Visa time finish on the same day.

Punti positivi: Room was fantastic. Was upgraded to the honeymoon suite.

Punti negativi: Little dark in the shower, but it enhances the mood of the room

Punti positivi: Very relaxing, private, clean. Staff very friendly, efficient and helpful. Made the stay. Couldn’t do enough for you. Full of recommendations of local area. Location good just 10 mins walk to town centre.

Punti negativi: Nothing, really enjoyed my stay

Punti positivi: Personale gentile, disponibile ed educato. Posizione ottima.

Punti negativi: Poca varietà di cibo a colazione.

Punti positivi: Breakfast was great, location was wonderful and the staff were fantastic, very helpful, friendly and accomodating

Punti positivi: Everything about this property was amazing. From the amazing host Panos to the great quiet location in Imerovigil. If you are looking for a great location and spot for staying in Santorini, you HAVE to stay here.

Punti positivi: Amazing staff & views.

Punti positivi: Good service and clean room.

Punti negativi: Everything was fine.

Punti positivi: very good breakfast, comfort room, and the host and his father are very nice guys

Punti negativi: walk from the town centre may take 30-45 minutes

Punti positivi: Gentilezza dello staff

Punti negativi: Colazione da migliorare

Punti positivi: Abbiamo soggiornato 5 notti a villa libertad, che dire tutto perfetto. Panos è davvero unico e super disponibile. Posizione ottimale a pochi passi dalla caldera e a pochi minuti di scooter da Fira. Colazione buona.

Punti positivi: Non gode di vista caldera ma posizione e staff sono veramente ottimi. Buona la colazione. Come dicevamo, la famiglia che gestisce la struttura è davvero disponibilissima ad ogni richiesta.

Punti positivi: Great hospitality and convenient location to explore the island, amazing host and good breakfast to start your day on a beautiful Santorini.

Punti negativi: none

Punti positivi: Everything was nice.

Punti positivi: Staff molto gentile ed accogliente, buona colazione, pulizia impeccabile, titolare molto gentile e disponibile e posizione ideale per raggiungere il centro di Fira.