Hotel a Manila

I was satisfied with the location. Walking distance from the Nationalé museum and from Intramuros.The hotel was clean

The Hotel has a victorian feel of elegance, with a large ltiled floor lobby with soft furnishings. The wide tiled stairway leads to a firstfloor balcony overlooking a courtyard, this also has soft furnishings and a snooker table, plus a cage with two love birds in the corner. two coridors left and right lead to the rooms. there is also a top floor with more rooms.

This was my second stay at the hotel and we were upgraded to a similar sized room with a kitchenette, however the room had a older although well maintained aircondition unit. Unfortunately mice were getting into the room. It was very noisy first thing in the morning from staff and guests alike. The room was right next to the stairs leading to the top floor and worse still opposite the linen supply cupboard were the staff would congregate talk and chat loudly early in the morning 5:00

I loved the amenities, the buffet, the pool, and the extremely courteous staff.

I had a great overall experience.

The only thing I didnt like was hidden cost,they ask me to pay way to much for breakfast buffet which was suppose to be include with the room. Since I didnt go directly through the free breakfast buffet didnt count I had to pay

Il personale ti chiama per nome e dare molto attenzione personale. L'Hotel è bellissimo e ben posizionato.

Il campo da tennis, la piscina, l'edificio nuovo, sinceramente tutto. Live band di notte.

Non potete arrivare a piedi a Manila di metro come in altri alberghi, questo può essere uno svantaggio a seconda di cosa si voglia fare. Questo non cambia nulla se si è con la famiglia. L'acqua calda ha impiegato molto tempo a scaldarsi

Staff was very friendly. Rooms are nice and clean. My stay was very comfortable.

The location. The non managerial staff were very courteous and helpful.

The. Reservations made was not I wanted, I wanted two beds. They gave me a? Queen bed and a trundle bed

Nice and peaceful

I told front desk to change blankets on the bed and they didn't change it, very disappointed on there service

The location.

I was the only one in the front desk - and the gentleman did not even ask me if I need anything. I had to ask him if he can help me to check-in - very unprofessional. We checked in to room 726 - kept coughing and sneezing in the middle of the night due to the a/c filter was so filthy. Finally turned it off and the coughing and sneezing stopped. Went to frontdesk, and had maintenance check it out - I even took a picture of the filter. He kept insisting that it's clean even you can see how filthy it is with your naked eye. He won't admit that it's so dirty - I did not bother to argue. I do not recommend this hotel at all!

The location is near tourist attractions and the price is right for budget travelers

The staff had an attitude. It was as if they wanted me to leave. The rooms are small. No safe in room. They required a deposit for some reason. I wouldn't stay here again. Better hotels for similar prices.

- Location...Near to Dr. Rizal Garden etc - Staff: So abundant in fact they can cut down. - Breakfast- Complimentary ...yet excellent with a mix of healthy aswell tasty item combinations...buffet style. - Personally speaking I don't like local [Philippine cousin] Best Western is good alternative for me. -Staff very courteous.

- Bathroom had inadequate shelving for all my needs, items - Their dinner pricing was higher than surrounding eataries like McDonald, Wendy and other places. - I am always looking for best value.. It fit my budget well. No complaints.

Walking distance to Rizal Park, Ocean Park and Robinson Mall. Good breakfast buffet. Staff was super friendly and helpful.

They need to rethink the mattress. Upgrade to pillow top or memory foam. If you like it firm it's up your alley.

I like the staffs, helpful and respectful. Pleasant and professional. Mon, is his name . The one that cleans my room, he's done superb job cleaning. But everyone is to me is A + if I have to grade it. I stayed there for 24 days and everyone is nice from Room cleaners, to the front desk, gym, restaurant, concierge, doorman/woman, bell boys. I hope I didn't leave anyone out. All awesome, pleasant attitude.

The structure needs to be redone specially the bathroom. Needs to take care of ants infestation. Change in room carpet will help.

Will never stay again...I had a great time on my 1st visit and terrible on my last stay

Front desk is not very friendly and doesn't care about the customer

The service was great

Don't be in a hurry when you check out it took then 15 to 20 minutes to check my room I was only there for 6 hrs on a layover Left at 10:30 pm

Close to airport, staff were friendly but one day, i wanted to have our room serviced but I came back before the housekeeper get to our room and the tip was gone.

The guests by our room was very noisy. I don't mind if it's before 12am but they were partying until 3 to probably 4 in the morning. I couldn't get a good night rest.

Location

It needs remodeling and it need cleaner carpets

The room is nice and cold. Shuttle to airport is perfect!

Elevator card does not work always. I will need to call the security to fix and insert card in the elevator. Reception desk not attentive, disorganized Staff does not project good quality customer service.

breakfest

wellness, espesially sauna and steam bath

I like the staff especially the front desk representative on night shift (Divina). She is so accomodating and very patient. I like the guards too. Very helpful.

Housekeeping are not doing their job. They don't clean the room even you ask for it. Our room smells bad especially the bathroom .. smells urine.

I booked a king size bed room,but when I arrived at the hotel,there was no that kind room left,the staff did not apologize just just ask if i want to change.I was so disappointed.

We stayed in this hotel for 4 nights, in two separate stays. It was a reasonable distance from the airport and it was a nice hotel. The location was great - the neighborhood was very safe. It was walking distance from quite a few restaurants, coffeeshops, a nice bar, the Glorietta and Greenbelt malls, and the Saturday Salcedo Market. The staff was very nice, the rooms were updated and clean. Overall, a really nice stay. If I visit Manila again, I will definitely consider this hotel. When we were there the restaurant/bar had not yet opened for dinner/evening hours. Thus, we didn't get a chance to taste the food. However, if it's good, it would be a good addition to our stay. It would be nice to just walk downstairs and grab a drink.

The laundry service was quite expensive. If we weren't completely out of clean clothes, we would not have used it. However, it was efficient and they didn't end up charging us for the "express service" additional fee.

I love your team and bravo for the good service!

The staff was nice and the room was clean. Being an American I think of thick mattresses and boxsprings to provide comfort, and the platform bed, with a relatively thin mattress was deceivingly comfortable. Maybe it was just exhaustion, but as soon as my head hit the pillow I found the bed very comfortable and supportive. Whenever my room was cleaned the 2 bottles of water provided were replenished in the fridge. This was a nice touch. I only went to breakfast one morning and found it confusing with no direction given by the staff. The food was hot, but so was the room breakfast was served in. Working nights I didn't find a need for breakfast past my first arrival day so it wasn't an issue to me. All in all my trip was too short (60 hours on the ground in total) but I found the Malayan Plaza to be accommodating for my schedule and very comfortable when I did find time to sleep. I would highly suggest it to anyone looking for a good place to stay in the area.

Some additional comforts would have been nice - tissues (other than just toilet paper), washcloths, basic utensils in the kitchen. I was working eastern US hours (overnight) while I was there and it was frustrating to be put in a room that was right across the hall from the cleaning services. It was a touch noisy, but once I was asleep it didn't bother me. Given the international work force that travels to that area it would have been nice to have been placed in a room further from daily noise given my backwards sleep schedule, but as I said it wasn't an issue for me since I'm a very sound sleeper.

The only reason why I booked at Malayan Plaza was it availability that time. And the accessibility with shopping areas and transportation. The place is good enough for short and quick stay. It would be better if the hotel has at least valet service.

We stayed at the 17th floor. It would be better if the common areas (waiting are for elevator) is kept tidy and free from foul smell. maybe the exhaust system was bad. Also, it would be much a memorable stay if the breakfast buffet was improved... We have been to nearby hotels like Holiday Inn. . their buffet breakfast was a lot better.

place had good ambience .

some of the staff were not as helpful as other similar hotels in area

I liked the pool view I liked the dinning facilities and breakfast Like the lounge and casino I like the security staff was king and helpful and understanding

The children running the streets and dirty begging

We liked the location, very convenient to atm, food, stores. But after dark there are homeless around. View out window was good. Room size was good. Buffet was best in restaurant. (See the bad parts of this review because they FAR outweigh the good).

Bad: A/C was noisy and leaked on the floor, smelled of mildew, carpet was filthy & stained, shower burnt us, hot in elevators & lobby, welcome drink so small it's a joke, room service menu missing items advertised, they charge ALOT for free local

Front desk clerk that checked us out should be fired. Just unfriendly and acts like she is better than you. Wrong personality for that position. Requested salt & it never came. Requested help with wifi and it never came. Pool is small and shallow 4ft. Pool deck area is very large and would be good for a party. Lots of potential for outside eating and poolside bar, but apparently the front desk clerk has run off all the customers. Only 2 people at t...

It was excellent value for money. Very spacious suite. Service was very professional. Excellent buffet breakfast on rooftop with city views.

Only problem was that it was noisy from a disco/club somwehere close by on Firday and Saturday night. Plus on checkout there was an issue with the minibar tab- we had not used anything but it was said that we had consumed 3 waters and a juice. However as we insisted that we had not (and we had not) the cost was waived. It makes me wonder whether the staff had consumed the items.

Nothing I like

breakfast & no basic item like hair dryer

Stile molto particolare

Un pò troppo decentrato

The hotel staff was extremely helpful, felt like being served at a 5 star hotel.

The lighting in the room was a little depressing.

Fantastic location by Greenbelt Mall complex. a handful of great little bars and coffee shops right on the doorstep too. I have stayed in this area before to visit the Thai Embassy (2 minutes walk) and the neighbouring hotels are very expensive due to the upmarket location/area.

The breakfast (delivered to your room) is very poor and not worth getting excited about. Only 2 small bottles of water supplied at the start of any stay with extra water only at additional charge. But there are so many great eateries and 24hour 7/11 shops close by so getting some food/drinks in is easy and cheap.

Buona posizione e rapportp qualità/prezzo

We stayed for 1 night so we could be closer to the airport for the following day's early flight. Location is great and the amenities are great. Love that we were entertained at the casino.

Great casino ambiance and professional staff, nice, safe and comfortable rooms and amenities. Convenient free enter net wi fi and free shuttle service from and to the mall and other destinations

The SPA is nice but massage service is way over priced . The TV channels had a problem which was not fixed during my 2 stays in a period of 6 days then my other stay for 2 days 12 days later

Close to robinsons mall just accross from hotel and friendly staff. Food isbgreat and reasonable.

Noisy aircon beddings need more pillows that are new or need to change old ones

It was clean and the staff was very helpful at every turn.

No, we got what we expected.

While the hotel was not a Las Vegas type, it was comfortable and clean. I am a fairly tall and I noticed that the elevators were small and the doors were tight. The population of Manila is on the short side, so the hotel was a perfect fit. We will stay there when we go back.

Close to LA Cafe

I wasnt there long enough

Close to the Sikat-bus, which goes to Batangas/Puerto Galera

The standard room was extremely noisy due to traffic and bad windows. The staff does not hesitate to lie to your face.