Hotel a Manila

Punti negativi: Ha lavorato notti. Servizio richiesto alla fine delle pulizie. Primi due giorni non hanno show up

Punti positivi: We loved everything from the service, location, staff and the luxury of this beautiful hotel. Nothing was a problem for the staff, they would go out of their way to help you

Punti positivi: Le persone che ci lavorano sono molto intelligenti e gentili. Ho apprezzato molto la posizione...

Punti negativi: Era tutto buono

Punti positivi: Aveva un aspetto classico e il personale era disponibile. Lo consiglio vivamente a chi desidera un soggiorno rilassante.

Punti positivi: La colazione a buffet era fresca e offriva molte opzioni.

Punti positivi: Servizio incredibile e grandi camere lussuosamente arredate. Ottima posizione.

Punti positivi: 1. Posizionato nella frenetica Makati 2. Hall grande 3. La colazione a buffet è di prim'ordine 4. Servizio attento e cordiale

Punti negativi: 1. La camera era vecchia, piccola e non super confortevole 2. Il Wi-fi era debole in camera 3. Il servizio in camera, i ristoranti e il servizio lavanderia erano costosi

Punti positivi: Il personale ti chiama per nome e dare molto attenzione personale. L'Hotel è bellissimo e ben posizionato.

Punti positivi: Meraviglioso hotel di lusso classico, ma con un livello superiore nella professionalità e calore del personale. Bello! Altamente raccomandato--

Punti positivi: Lobby, orchestra e personale.

Punti positivi: Breakfast was lovely. The variety of food available was good for all meals. The gym is excellent. Room was a good size and the bed was comfortable. The bathroom was very nice and there was a nightlight, a nice touch all too often neglected. It's a very nice hotel and I would go back! But....

Punti negativi: WIFI access ends the moment you check out. Immediately. Which means that even if you check out at 9am and could have checked out at noon, no wifi for you as of 9am. Hopefully you don't have to call a cab or write a memo. Perhaps you were thinking of a leisurely breakfast in the lobby after checking out while reading the paper online. Nope. In 2015, when you pretty much assume that internet access is available for a reasonable amount of time, that's a pretty strong negative. The staff was far too eager to serve and frankly, a bit overbearing. The first day, I had two members of staff burst into my room while I was in the bathroom (pretty bad luck, I suppose), one without knocking, the other with just a cursory knock and a half second wait. I learned to lock and chain the door and put on the DND light right away. Once I forgot the DND light but locked the door... Ooops! So while I was taking a nap, I got someone knocking at the door for 2 minutes till I got up so they could give me bottles of water. Eating in one of the restaurants requires that you keep a tight grip on your plate or glass if you are having a leisurely meal... a waiter is likely to swoop down and take it away before you can say a word, if they feel you are done, whether at breakfast, lunch, or dinner. While eating, one waiter after another will come over to ensue that you are enjoying your meal, interrupting a quiet evening, over and over again. The service has good intentions, but really needs to back off a bit.

Punti positivi: The lobby is very nice. Nice room and room service, it's up to a 5 star standard.

Punti negativi: Why the staff cannot get me a taxi when I need to go to airport ? Asked me to use Uber and which I did. However, I am from United States and Philippines not accepting my form of payment and not able to request one. The staff suggest we just stand there and wait until a taxi come by.. end up I followed up myself after 20 minutes of wait; going back to concierge and ask them to grab me a local Uber... waited for another 20 minutes to catch one...cannot believed peninsula is so behind at this area !!

Punti positivi: 5 adults, 1 child. Even though the hotel was about 40 yrs old, it was wonderful to stay here. The staff was nice and professional. Rooms were very comfortable. The amenities were great. The ambience was great, made me feel welcomed. They even added extra bed to a 2-bed deluxe room for us... I don't remember asking for one. Thank you Peninsula.

Punti negativi: Shower area in the bathroom made me feel cramp and enclosed.

Punti positivi: Hotel lobby and restaurant interior is impeccable. Staff was extremely friendly and attentive to my needs.

Punti negativi: Location is not quite convenient for shopping. Hotel is located across the shopping centers, but crossing the busy streets of Manila. is not for the faint of heart. I ended up writing a cab. The taxi drivers were fine with the short distance.

Punti positivi: The Peninsula is the best hotel in Manilia as far as I'm concerned

Punti negativi: Trovato scarafaggi bambino due volte in camera. In caso contrario sembrava molto pulito.

Punti positivi: I booked two rooms for my friends and I. After the the unfortunate incident occurred with the unpleasant poker player setting fires inside resorts world my friends decided to stay in another hotel. Marriott was very accommodating with allowing me to use the credit to upgrade my room and not lose the credit I had already paid for. I took advantage of the hotel's services and everything was great. Room service, concierge service, restaurants, bellboys, etc. 99% of our stay was above and beyond what we expected.

Punti negativi: The only small caveat was that they lost one of my g/f pieces of laundry but it was no big deal. It was a pair of sports shorts that were very old, so not much loss for us

Punti positivi: The room is nice and cold. Shuttle to airport is perfect!

Punti negativi: Elevator card does not work always. I will need to call the security to fix and insert card in the elevator. Reception desk not attentive, disorganized Staff does not project good quality customer service.

Punti positivi: Tutto, in particolare la doccia

Punti negativi: Niente

Punti positivi: Continental Club buffet was excellent.

Punti negativi: The view from rm 4216 was bad -- the side of the next building. The hallway was dim and the light switch didn't work. The bathroom floor had pee stains around the toilet. The speakers in the bathroom were loud and could not be modulated. The room temperature was cold and The AC controls were not intuitive. It's like they just dump you into the room and left you to figure out how to work things out. I thought of asking for another room but it was too much of a bother for a one night stay.

Punti positivi: Il personale è cordiale. Camere pulite. Ci tornerei volentieri. Ci sono un sacco di ristoranti raggiungibili a piedi dall'hotel. Probabilmente non è il posto più sicuro soprattutto di notte. Ci sono un sacco di famiglie senzatetto con bambini piccoli.

Punti positivi: Il personale era molto cordiale. Le camere sono belle e pulite. Il mio soggiorno è stato molto confortevole.

Punti positivi: La posizione. Lo staff dirigenziale iol è molto cortese e disponibile.

Punti negativi: Il. Le prenotazioni effettuate era non volevo, volevo due letti. Mi hanno dato una? Letto queen size e un letto a rotelle

Punti positivi: Servizio impeccabile del cliente!

Punti negativi: Le camere erano fredde, niente riscaldatori

Punti positivi: Hotel staff were very courteous, responsive and helpful, no hidden fees all upfront, amenities are excellent and location is very convenient. Breakfast was always sumptuous and lounge has breathtaking views. Simply a welcome retreat after office hours with really beautiful views of the city. Beds were always well prepared. Hotel offered free parking for one car (not valet). Room came with free papers daily.

Punti negativi: Hotel's location is also in the red light district with lots of beggars and street urchins, street is a main thoroughfare and can be at times difficult for those who drive. Hotel is a bit old with carpets needing a complete overhaul or detailed steaming, beware of short shorts in the lounge; they will turned you away if you're Filipino. Hate to say it but feels like a bit of a whorehouse at times with local girls swarming a bit older foreign male. I could be wrong of course but you be the judge.

Punti positivi: Friendly, courteous and helpful staff. Rooms were clean and very comfortable. If you're lucky, you get a room with a nice view of the bay like we did. Also, nice pool area and gym. The breakfast was wonderful! Diverse international food to satisfy all cravings. The view from the dining room was great. There's even a garden area should you prefer to dine al fresco. Convenient location. Relatively close to the airport and to many tourist sites. Only a block away from Robinsons mall.

Punti negativi: Although the immediate area around the hotel seemed pretty safe, a little further afield and you get to see the nitty gritty of Manila. I still felt safe, but you have to be smart.

Punti positivi: Affascinante, graziose strutture immersa nella storia, con tutte le comodità moderne.

Punti negativi: Niente

Punti positivi: Lobby è impressionante

Punti negativi: Le camere nella sezione più vecchia ha bisogno di essere rimodernato.

Punti positivi: Posizione. Centri commerciali e luoghi di shopping nei pressi di

Punti negativi: Parcheggio

Punti positivi: Aspetto storico, riflette cultura delle Filippine

Punti negativi: La colazione a buffet era buona varietà ma piuttosto salato

Punti positivi: Non c'è molto

Punti negativi: I tappeti sono sporchi e esigenze sostituzioni. Le luci sono irregolari. Il fascino antico dell'hotel è scomparso. Sembra vecchio piuttosto che storico. Sembra vecchio e di cattivo gusto.

Punti positivi: La colazione a buffet era ottima. Molte scelte.

Punti positivi: La lobby era favolosa. La colazione era fantastica. L'atmosfera sembra quella della vecchia Manila.

Punti negativi: Il check-in è stato un po' lento per la transazione. Lo scarico della vasca non funzionava nella nostra camera. Il letto singolo è un po' piccolo e non ci si può muovere molto.

Punti positivi: Il servizio clienti è eccellente! Imbattibile per la colazione!

Punti positivi: Tutto!

Punti positivi: Grande varietà di colazione particolarmente piatto locale. Il servizio al ristorante era spettacolare!

Punti positivi: Breakfast buffet, pool, comfortable room, friendly staff, beautiful lobby and wonderful musicians, elegantly dressed staff

Punti negativi: Attitude toward guests not up to European standards The required deposit is unnecessary if a credit card is used to book room

Punti positivi: Stayed at Manila Hotel 35 years ago and it was luxurious and elegant then and it still is! Breakfast buffet was more like a brunch! It was excellent, delicious but sinful !

Punti negativi: The second time we were there it was very crowded but then considering it was a weekend, it's understandable !

Punti positivi: A portal into old Manila with all the classic immunities one would need in any 5 star hotel.

Punti positivi: The room at the tower good. Breakfast has lots of choices and good service too.

Punti negativi: When i was online trying to select a room. From the website, the room grade i select was suppose to be the newly renovated rooms with rain shower, marble bathroom counter, tv in bathroom and etc... But when i check in, i was assigned to a older room at the main building without all as described. I call the loddy and they told me that my room grade was not the newly renovated rooms, it is available at the next higher grade room. I was not too happy about this as i feel that i was misleaded to book at this hotel because of the renovation. But not so. I talk to the manager and she allow me to change room, but keep reminding me that this is only a courtesy upgrade, next time please book the higher grade room. My point is that the hotel are giving miskeading into on website to customers and the staff should be aware of the room class and provide the correct room to customer.

Punti positivi: Rooms and layout good.

Punti negativi: Buffet lunch good, but very expensive.

Punti positivi: High quality and huge selection for breakfast buffet. Very experienced professional and well-trained staff. Beautifully updated spacious rooms. Lovely pool area for city hotel.

Punti negativi: Nothing

Punti positivi: The room was quite nice, and the staff helpful.

Punti negativi: The breakfast buffet was expensive, so I went to their coffee shop. It took 30 minutes for the food to arrive.

Punti positivi: Bathroom counter is granite or marble but soap or water stains were so visible that it looks like it wasn't cleaned at all. It just doesn't look sanitary. Pool area was totally closed for renovation but we were not informed before and during check in.

Punti positivi: The staff is really nice. The pool is pretty.

Punti negativi: Checkout out Makati Diamond Residence instead. Clean, new, safe area. The location is terrible. Think it’s awesome being a block away from the beach? NOPE. Manila bay is dirty, stinky and gross. The streets are dirty and neighbor streets smell of raw sewage. There are many homeless people living on the streets right outside the hotel. The decor is old and drab looking. My room had a feel of it being outdated and worn out.

Punti positivi: I had a great overall experience.

Punti negativi: The only thing I didnt like was hidden cost,they ask me to pay way to much for breakfast buffet which was suppose to be include with the room. Since I didnt go directly through the free breakfast buffet didnt count I had to pay

Punti positivi: I loved the amenities, the buffet, the pool, and the extremely courteous staff.

Punti positivi: Everything about this new hotel is great especially the cleanliness and old style classic architecture and history!! It's the former Philippine Army Navy Club; and it still has its charm and grandeur from the past!!

Punti negativi: 1. The in-room safe was not working; need to get this repaired ASAP!! 2. They need to have a bar lounge for nightly drinking, conversation, and music!

Punti positivi: Ho apprezzato la vista della piscina Ho apprezzato il ristorante e la colazione Mi è sono piaciuti la lounge e il casinò Mi è piaciuto il personale di sicurezza: era disponibile e comprensivo

Punti negativi: I bambini che correvano e i mendicanti

Punti positivi: Vista la posizione

Punti negativi: Il personale della reception ha bisogno di essere formato meglio

Punti positivi: Hotel bello ma molto caro.......

Punti negativi: Per luogo caro e cattivo...

Punti positivi: Courteous staff who are always ready to attend to your needs with a big smile. Great location to reach different points in Metro Manila if you hate traffic. It's a great deal for the money. You can't beat the variety of excellent Chinese food offerings at Li Li. The Market Place Restaurant has the most extensive menu for brunch from Pilipino, Chinese, Korean, Japanese, European or continental fare.

Punti negativi: Non that I could think off.

Punti positivi: place had good ambience .

Punti negativi: some of the staff were not as helpful as other similar hotels in area

Punti positivi: about the nicest rooms and facilities you're going to find in Manila

Punti negativi: The swimming pool area was noisy due to nearby air conditioning motors. It was a significant distration

Punti positivi: Room is clean, Gym is decent., food good.

Punti negativi: In spite of booking and being given a "non-smoking room", the room still smelled smoked in. I think it is their ventilation system. If you are a smoker, the hotel is fine. If the smell of smoke bothers you then I would not recommend it.

Punti positivi: Room was clean and comfortable close to mcdonalds

Punti negativi: The taxi from airport was expensive wish i could havethe hotel pick me up next time

Punti positivi: clean

Punti negativi: Everything comes with the price.- a cup of water is 30 PHP- leaving the luggage with them is 80 PHP- no fridge- no drinking water or even a cup in the roomBasically, it's the worse one I have ever experienced.