Vuoi impostare come valuta predefinita o solo per questa visita?
Il campo da tennis, la piscina, l'edificio nuovo, sinceramente tutto. Live band di notte. Non potete arrivare a piedi a Manila di metro come in altri alberghi, questo può essere uno svantaggio a seconda di cosa si voglia fare. Questo non cambia nulla se si è con la famiglia. L'acqua calda ha impiegato molto tempo a scaldarsi
Staff at check-in and at the Market cafe not highly professional, making mistake in billing on breakfast.
I liked the pool view I liked the dinning facilities and breakfast Like the lounge and casino I like the security staff was king and helpful and understanding The children running the streets and dirty begging
Courteous staff who are always ready to attend to your needs with a big smile. Great location to reach different points in Metro Manila if you hate traffic. It's a great deal for the money. You can't beat the variety of excellent Chinese food offerings at Li Li. The Market Place Restaurant has the most extensive menu for brunch from Pilipino, Chinese, Korean, Japanese, European or continental fare. Non that I could think off.
No, I don't like it. It was a little bit old and looks a bit dirty for vacation.
the location and casino are what makes this hotel interesting to me. booking took ages to come through. Prices are exaggerated during peaks.
place had good ambience . some of the staff were not as helpful as other similar hotels in area
The rooms were spacious and had a lot of drawers for storage space. The view was absolutely amazing. The room service food wasn't that great. I also didn't like that you had to transfer elevator to get to your floor from the ground floor up to the lobby.
Excellent service and very well maintained hotel. Great location next to shopping and restaurants at Greenbelt and Glorietta malls. Minor quibble, but noticed that the showers did not seem quite scrubbed down at the creases. so you can start to see the age. Not quite mildew, but the only thing that keeps it from being perfect.
Closeness to all shops and places to eat Noisy day construction after a late night event I wanted to sleep but couldn't because of heavy noises next door. Although it's posted I did not realize how bad it was. Pool was closed too
Very clean room and the location is great for shopping, dinning and nightlife.
The staff is extremely courteous and helpful. Very good service. The non-renovated rooms are very decrepit, needs major renovations, including changing the sofas (creaks) and fixtures.
Location, location, location Rooms need to be updated
Location to restaurants and shopping was excellent. The newly renovated room was equipped with modern furnishings. I really enjoyed strong water pressure of the shower! The staff was attentive and courteous to your needs. The room's electrical power outlets weren't working properly. The light dimming switches were confusing to use. I had just a "lemon room" of all rooms. The sound of construction due to the hotel's room renovation project can be heard throughout the day.
This hotel had everything the location was perfect about a 20 min drive to the mall of asia but also right across from greenbelt mall. Ab
No early check-in. No late check out. Breakfast for 1 despite it being a double room. Room requests for double beds not accommodated. Overall, pleasant staff, albeit highly ineffective.
The rooms are very nice all around(bathroom and sleeping area) Paint smell from rooms being reinovated.
Great place to stay. No problems
Location; positive attitude of staff. Way over priced. Dusit Thani is much better for less money.
I had forgotten to pack my running T-shirt and shorts when i checked out. I only realised when i was already in a cab to another city. I called the hotel and told them that I had forgotten the T-shirt and shorts and if they could kindly keep it for me as I was coming back to Makati a few days later. When I went to collect my T-shirt and shorts, they were washed and nicely folded and packed for me. This was definitely a gesture that was not expected and a welcome surprise. Thank you New World Makati!
Il personale ti chiama per nome e dare molto attenzione personale. L'Hotel è bellissimo e ben posizionato.
1. Posizionato nella frenetica Makati 2. Hall grande 3. La colazione a buffet è di prim'ordine 4. Servizio attento e cordiale 1. La camera era vecchia, piccola e non super confortevole 2. Il Wi-fi era debole in camera 3. Il servizio in camera, i ristoranti e il servizio lavanderia erano costosi
Great casino ambiance and professional staff, nice, safe and comfortable rooms and amenities. Convenient free enter net wi fi and free shuttle service from and to the mall and other destinations The SPA is nice but massage service is way over priced . The TV channels had a problem which was not fixed during my 2 stays in a period of 6 days then my other stay for 2 days 12 days later
We stayed for 1 night so we could be closer to the airport for the following day's early flight. Location is great and the amenities are great. Love that we were entertained at the casino.
Staff were exceptionally friendly & helpful Location, though central, was adjacent to mix of the destitute/slums & consequently much begging. That said, old Manila is mostly a mix of this no matter where u go.
The service and comfort was would you can expect in a 5* hotel. The actual rate charged was higher than initially confirmed, due to local taxes and service charges.
Good staff Dirty room - stained carpets and furniture, cracked marble. I reserved an upper floor room but they lied saying no upper floors were available. This hotel is run by scammers. All the things inside the hotel are extremely expensive. They charge US$10-15 for mini bar drinks plus VAT etc. Internet was $27 for 24 hours -- even 4 seasons doesn't charge that! They rip you off every chance they get.
I like themost How they r Friendly and the Hospitality is just great Overall, I would say it was really excellent time I have spent there.
The friendly staff and the nice view over the town at the breakfast room. (top floor / 23rd level.) The unfortunate thing is the area the hotel is situated. Walking outside the hotel brings you right in the middel of the "red-light" district.
I had a great overall experience. The only thing I didnt like was hidden cost,they ask me to pay way to much for breakfast buffet which was suppose to be include with the room. Since I didnt go directly through the free breakfast buffet didnt count I had to pay
I loved the amenities, the buffet, the pool, and the extremely courteous staff.
I like the staffs, helpful and respectful. Pleasant and professional. Mon, is his name . The one that cleans my room, he's done superb job cleaning. But everyone is to me is A + if I have to grade it. I stayed there for 24 days and everyone is nice from Room cleaners, to the front desk, gym, restaurant, concierge, doorman/woman, bell boys. I hope I didn't leave anyone out. All awesome, pleasant attitude. The structure needs to be redone specially the bathroom. Needs to take care of ants infestation. Change in room carpet will help.
Breakfast was always fun, many different selections available. The staff was excellent, always giving advice when asked. No ATM on site and casino no longer in operation.
very friendly staff. willing to help with any thing. the shower head in the shower was to low for a tall person.
Good hotel for the price None
Very basic room. Everything above a simple bed and bath was extra - a lot extra. Showering in the morning was difficult simply because the water would go from very cold to scolding hot every few seconds. Not nice when you have a 1 year old with you. I liked the initial price and how close it was to the airport.
I enjoyed the location of the hotel, the staff was friendly. The Internet was sketchy, I had to keep calling down for a password, sometimes every couple of minutes. More often than not the call to the hotel operator went unanswered.
I would say the friendly staff plus location.
Excellent location to Asia Mall and fairly close to the airport. The staff was very friendly and attentive to your needs. Nothing to complain. Very happy with this hotel.
Heritage Hotel by the reception staff did not properly close the accounts of customers, as they make mistakes in calculating the costs of accommodation, repeat customer discount card through the credit to him, that he should repent the customer to stay with them.
Quality accommodation for the price./ Staff were excellent. Room was very good. Hot water was not the best.
Will never stay again...I had a great time on my 1st visit and terrible on my last stay Front desk is not very friendly and doesn't care about the customer
Staff was very helpful but the rooms were really old. Carpet was really old and the room has a very strong musty smell. Staff was great!
The room is nice and cold. Shuttle to airport is perfect! Elevator card does not work always. I will need to call the security to fix and insert card in the elevator. Reception desk not attentive, disorganized Staff does not project good quality customer service.
Nice, clean room. Although there was a fridge, nothing was in it --> not minibar content!
Awesome hotel - one of my favorites. Great location for a night stop between flights.
breakfest wellness, espesially sauna and steam bath
We stayed in this hotel for 4 nights, in two separate stays. It was a reasonable distance from the airport and it was a nice hotel. The location was great - the neighborhood was very safe. It was walking distance from quite a few restaurants, coffeeshops, a nice bar, the Glorietta and Greenbelt malls, and the Saturday Salcedo Market. The staff was very nice, the rooms were updated and clean. Overall, a really nice stay. If I visit Manila again, I will definitely consider this hotel. When we were there the restaurant/bar had not yet opened for dinner/evening hours. Thus, we didn't get a chance to taste the food. However, if it's good, it would be a good addition to our stay. It would be nice to just walk downstairs and grab a drink. The laundry service was quite expensive. If we weren't completely out of clean clothes, we would not have used it. However, it was efficient and they didn't end up charging us for the "express service" additional fee.
The hotel has its own personalityt, really cozy and all the staff, including the general manager, are incredubly friendly. I got a black eye before coming to Manila, the genral manager asked me ffor it and withiout asking I received a bowl with ice in my room. Everything was excellent, i will definitely repeat there if I go again to Makati City. Nothing. Just to mention that one day the breakfast food could have been replaced faster, but just a minor issue as I did not have to wait long.
I love your team and bravo for the good service!
A lovely boutique hotel in the middle of the financial district of Makati... walking distance to many great restaurants, and with its own very special Bistro on the ground floor. Fabulous two-floor gym. Art gallery with contemporary Filipino art. Good sized rooms... fabulously attentive staff. Excellent breakfast and lovely ambiance. No pool; They advertise 'suites' but they are really just a corner to cook in, but no utensils or pots and pans except on request. The fridge is minibar sized and although they advertise complimentary items on request, they did not have a coffee maker 'available' when we requested one. (Not sure about the other items advertised.)
The staff was very fr1iendly and most helpful. Close to Lucky China Mall.
Very nice e room. With large bath with large tub and separate shower. Would have been perfect , if it had a pool.
Nearby Binando Church This is an absolutely dreadful part of town. Open sewers, abject poverty, traffic calamity. If you do not have a reason for staying in Binando, do not stay in Binando.
The room was spacious for 2 people, plenty of pillows on the bed (if you are like me and like to have a good amount of pillows) flat screen tv w/ plenty of channels to watch, good size tile shower, ac worked very well, and complimentary oral cleaning kit. Extremely firm bed (Sore back for a few days), problem w/ house keeping they miss counted the towels & tried to charge us, breakfast was free but it didn't change much (we only ate it twice during our 6 nights) Road was under construction so bad traffic.
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the staff very nice .hotel very clean.breakfast very good.when am in manila that is my spot. i like every thing 'great location staff great food great.
The front desk staff and concierge were knowledgeable.
staff very friendly and spoke english homeless people hanging around hotel
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Close to the airport Hotel needs upgrade
The employees is the greatest strength of this hotel. People are very friendly and accommodating. I felt at home right away when I checked in. Convenient location and close proximity to Shoe Mart and Harrison Plaza. What I really appreciate was when I told the restaurant that I have a flight in 2 and a half hour, they put priority on my order and the food was prepared expeditedly. When I was on my way to the airport, the security went outside the hotel facility to flag down taxi outside the facility. I really appreciate the employees Class A service. I want to go back to this hotel again next year. I highly recommend this hotel for somebody who is looking for value for their money good service, nice and clean place to stay.