Hotel a Sorrento

Punti positivi: The staff was friendly, knowledgeable, and accommodating. The excursion and transportation operators that the hotel recommended were very good and the hotel took care of bookings for us. The hotel is beautifully appointed and the view from the rooftop pool and bar is extraordinary. The location of the property is perfect - very close to the main square and many restaurants and shops, yet a few steps away from the hustle and bustle.

Punti positivi: Everything about the hotel was excellent can’t fault it

Punti negativi: All good

Punti negativi: Latte e caffè della colazione

Punti positivi: fantastic location, central to main Piazza and right near the water.

Punti negativi: we got there about 1.30 in the afternoon, reception said room would be ready in half an hour so we waited in the lobby and after more than half an hour passed we approached reception and they said another 10 minutes or so, so we waited again but then when we approached reception again, she then said check in time is 3pm. We were furious as we wasted valuable holiday time just waiting in the lobby when we could have been told in the beginning that the room would not be ready until 3pm. Made an unimpressionable feeling about reception staff

Punti positivi: Excellent location fantastic clean hotel. Attentive staff.

Punti negativi: Nothing

Punti positivi: La cortesia e la sollecitudine del personale di tutti i servizi

Punti negativi: La dotazione e gli arredi delle camere di tariffa più elevata non mi sembrano adeguati alla tariffa seppure di livello molto buono La struttura e’ In una posizione molto comoda rispetto al centro ma e’ penalizzata dalla mancata vista mare dalle camere in genere

Punti positivi: This hotel is incredible. The location is perfect in Sorrento. You are close enough to everything in town including beautiful ocean views but far enough from the noise and crowds. The staff at this hotel is amazing. I have never felt so cared for by a hotel staff. They went out of our w this hotel is incredible. The location is perfect in Sorrento. You are close enough to everything in town including beautiful ocean views but far enough from the noise and crowds. The staff at this hotel is amazing. I have never felt so cared for by a hotel staff. They went out of Their way to make everything perfect. The breakfast is an experience in it of itself. The rooms were very large, well decorated, impeccably clean, and exceeded all of our expectations. I would stay here again without any hesitation and highly recommend this for anyone looking to stay in Sorrento.

Punti positivi: This place was beautiful and the staff were very accommodating.

Punti negativi: Liked everything about the place.

Punti positivi: The property is beautiful and the location is perfect, just steps from the elevator to the pier and near the main square. We had a deluxe room, room 319, with a huge bathroom and ample storage, and a big balcony with a partial view over the sea. The breakfast buffet was terrific and had an omelet station, which was excellent.

Punti negativi: We discovered small black ants in our bathroom right after we checked in. The maid came up and sprayed. They died, then a few more came in. They died too, and that was it. The word must have gone out to the ant community to stay away!

Punti positivi: We loved absolutely everything. Before arrival, the hotel arranged a private transfer for us from Naples airport till the hotel: very professional, on time and very welcoming, a great start to our stay. Then, once we arrived to the hotel, we were speechless: beautiful hotel, very tasteful design, only positive vibes. The reception staff was AMAZING especially Roberto who took care of every little single detail during our stay, from restaurant bookings to arranging transport for us, really outstanding service which was obviously memorable for us. In our room we were greeted with little sweets and complimentary water. The breakfast was delicious, and a special thank you to Luigi and Dario who really made us look forward to eating breakfast every day with their amazing service. Dario provided us with excellent service at breakfast, he brought us coffee four times to make sure it was hot enough: this kind of attention is incredible and your hotel deserves more than 5 stars must I say. The rooftop offers incredible views of the Marina and the sunset, we were lucky enough to be able to catch the fireworks of Ferragosto which was amazing. It was an unforgettable experience, we really look forward to coming back to Sorrento !

Punti negativi: Everything was perfect !

Punti positivi: Very luxurious large hotel that was full. But we only knew this as we asked,,, it felt like it was ours, pool not crowded, bars empty etc. At the excellent buffet breakfast we saw the other guests and were pleasantly surprised by the piano player who performed nonstop! Close to everything, next to all the shops and restaurants.

Punti negativi: Only the hairdryer was the type that you had to always hold the button...not easy

Punti positivi: The history of the hotel and decor provided are real Italian experience, great location, great breakfast provided. Staff could not help so much

Punti negativi: Having to pack up and leave

Punti positivi: Strutture meravigliose, l'ubicazione e il personale. Guardando l'ora di ritornarci.

Punti positivi: Great hotel, location and amazing views. The property sits on a hill and it’s just beautiful. Loved every bit of this stay. They made great recs as as well. Ohh and the lady that sings when cleaning the rooms. Too funny! We didn’t get in the pool because it was cloudy but great views and quiet.

Punti positivi: La professionalità e la cortesia di tutto il personale. Erano sempre disponibili e simpatici.

Punti positivi: This hotel is absolutely beautiful. The location is excellent - just outside the centre of sorrento - a short stroll to the many restaurants. The view from the pool area is stunning and the pool area itself is fantastic with its tiered pool. The staff are friendly and super efficient - especially at the busy breakfast time which has options for everyone (the man who does the eggs is fantastic). Perfect place to stay !

Punti negativi: Seems a bit unnecessary to pay 25 euros a day to park your car at the hotel

Punti positivi: Staff friendly and attentive ,surroundings so beautiful . Ease with which the hotel helped organise trips for example to Pompeii and Capri. Proximity of Hotel to shops and restaurants.

Punti negativi: Difficulty in finding sun loungers around the pool due to guests reserving for most of the day although they didn’t use them till the last few hours of the day.Amazing holiday

Punti positivi: I did like the location, amazing views and pools. I did not eat there except the breakfast so I cannot speak on that but I found the menus to be very expensive compared to in the city.

Punti negativi: I felt the staff was not very friendly or helpful. They charge for every little thing and the beds could have been cleaner.

Punti positivi: Nothing

Punti negativi: Everything

Punti positivi: The hotel was fabulous. A premier property. I would stay there again and again.

Punti negativi: Loved everything about it.

Punti positivi: Good location.

Punti negativi: Beds were hard. Staff were not friendly. No gym. No tea or coffee making facilities in room.

Punti negativi: Room had slight odor. Floor above us was the restaurant which was noisy.

Punti positivi: The location was perfect, breakfast great, the views are superb and the pool area is fantastic would not hesitate to recommend this hotel

Punti negativi: Nothing

Punti positivi: Great location just outside the main hub of Sorrento, but with walking distance to all main amenities, restaurants and transport links.

Punti positivi: La posizione

Punti negativi: Il servizio Bar e ristorante

Punti positivi: The pool was good

Punti negativi: Sound proofing in the room was very poor and you could hear the adjacent room and music from the pool area

Punti positivi: Most staff especially pool bar staff were very friendly and helpful. They offered good selection at pool bar and also for breakfast . Location was excellent close to main streets.

Punti negativi: Hotel rooms , corridors and other areas are in desperate need of refurbishment. Gym could not be advertised as such . Was a few pieces of equipment placed in corner of a dark and gloomy meeting room that looks as though had not been used for years.

Punti positivi: Ottimo punto.piscina rilassante buona colazione p

Punti positivi: La posizione

Punti negativi: La quadrupla troppo piccola

Punti positivi: La colazione era abbondante e di qualità. La siute spaziosa e il bagno pulito. Tutto secondo le aspettative.

Punti negativi: Non ho segnalazioni negative da fare. Volendo guardare il pelo nell'uovo i letti non sono molto grandi ma più che sufficienti per riposare bene.

Punti positivi: La posizione

Punti positivi: The breakfast was great, the pool area was ideal, location was pretty much in the heart of Sorrento. Would stay again 100%

Punti negativi: Next time I'd book a room away from the street, it is a busy loud road.

Punti positivi: The breakfast was good

Punti negativi: The management staff were not helpful or friendly

Punti positivi: La gentilezza di un solo operatore della reception

Punti negativi: La camera troppo piccola,la vista mare una presa in giro,la pulizia lasciava molto desiderare,alla reception erano antipatici e scostanti e non salutavano mai tranne un unico signore gentilissimo educato e sempre sorridente che trovavamo quasi sempre la sera tardi.SorrentoA colazione spesso dovevi far la fila perché i tavoli non erano sufficienti.

Punti positivi: Vicinanza al centro

Punti negativi: Mancanza totale del parcheggio e problemi con parcheggio a pagamento

Punti positivi: colazione ottima, grande abbondanza e varietà, in particolare i dolci tipici napoletani, servizio ottimo.

Punti negativi: sicuramente i bagni, il nostro era vecchiotto...

Punti positivi: La posizione, la piscina e la colazione. Top!