Hotel a Palma di Maiorca

Punti positivi: Beautiful & tasteful conversion. Staff were extremely helpful & welcoming. Decent size roof terrace . Great location

Punti negativi: Stylish bedrooms altho bathroom rather open & lacking privacy. Fine for couples tho not great for friends travelling together

Punti positivi: Stayed in Port Soller for a week wonderful ....Then in Palma at the Convent , second time great place to explore the Old City .

Punti negativi: Nothing .

Punti positivi: Lovely, central location. Beautiful converted old building. Rooms well appointed, very comfortable beds, great showers. Fantastic restaurant, amazing value. Staff so very friendly and helpful. Lovely outdoor space with lots of space to catch the sun - for those fitness fanatics be aware that the ‘swimming pool’ was really no more than a large plunge pool. Fine for cooling off!

Punti negativi: There was no coffee making facilities in the room, but there was just over in the corridor. That was fine but in the morning there were neither cups or coffee?

Punti positivi: Lo staff dell’hotel è stato particolarmente attento alle nostre richieste e ci è venuto incontro (cosa non scontata!). I prodotti proposti per la colazione (anche tipici della zona) erano di buona qualità e la scelta relativamente ampia.

Punti negativi: Abbiamo avuto un problemino con la camera visto che era posizionata al di sopra della cucina e l’odore, anche tenendo la finestra chiusa, non era dei migliori. Nonostante tutto lo staff molto gentilmente ha provvisto a spostarci in un’altra camera, oltretutto di categoria superiore (suite).

Punti positivi: Lo staff

Punti negativi: Maggiore esposizione dei servizi per il cliente da parte dell'albergo. Solo all'ultimo giorno abbiamo saputo della messa a disposizione per i clienti di borsa da spiaggia ed asciugamani.

Punti positivi: It was a great location and our suite was absolutely beautiful. It felt very calming and serene. All the staff were helpful.

Punti negativi: I would have liked breakfast included in the price.

Punti positivi: I went with a friend for a few days to have a few days of relaxation and this hotel was amazing! The team are absolutely lovely, the service was amazing, the rooms were heavenly, you get a whole spa to yourselves, and the location was perfect! Will definitely be back again! Loved it! Such a beautiful hotel! Thankyou to the lovely staff!

Punti negativi: Nothing, it was perfect

Punti positivi: Everything about Convent de la Missió is just perfect, or more than perfect: it's location, interior design, room comfort, amenities, Marc Fosh restaurant, and most of all super nice and helpful staff! Maria, Edgar, Marcel, and all others we've met made us feel right at home. We stayed there one night on our arrival to Mallorca and one night before our departure. Next time we will book a longer stay.

Punti negativi: Leaving

Punti positivi: Tastefully furnished and many of the buildings structure was retained but still had a contemporary feel throughout. Staff were very helpful and knowledgable about the area, as well as food and drink.

Punti negativi: There was nothing I didn’t like about the property and look forward to a future stay next time I visit Palma.

Punti positivi: Lovely old convent with an interesting history, beautifully renovated and appointed. Super friendly staff and a scrumptious breakfast. One of the best lightings I have ever experienced. We will be back!

Punti negativi: Our stay was only 1 night, I wish we'd stay longer.

Punti positivi: The location was excellent and the staff were extremely helpful.

Punti negativi: It was very expensive. My room was on 2 levels which was not very convenient.

Punti positivi: The restaurant was amazing and the private spa was amazing

Punti negativi: More service around the pool

Punti positivi: Initially we were concerned on arrival because our room was not ready however the receptionist immediately told us we were going to be upgraded to a Junior Suite complimentary and whilst that was being prepared we were given complimentary drinks at the pool bar. The staff were excellent, helpful and ensured we had a wonderful break. Will use the same hotel again if we return to the same area.

Punti positivi: Ottimo hotel, sicuramente piu ' di un 4 stelle, quasi 5 stelle. Molto pulito sia camere che hotel. Vario assortimento per colazione e cena. Personale attento e cortese. Gentilissimo tutto lo staff. Lo consiglio vivamente!!!! Ottima vacanza.

Punti negativi: Niente , forse farei pagare qualcosa in piu per la mezza pensione, pero' metterei acqua disponibile almeno 1 bottiglia ogni 2 persone.

Punti negativi: L orario della cena

Punti positivi: Hotel is modern and spotless. We had half board and food was excellent. Pool area is nice and facilities in general very functional. Beach is only 200 meters from hotel gate. Service was also pleasent and especially Dominika worked hard to keep children and adults entertained.

Punti negativi: It is surely not the most quitest part of Mallorca around the hotel and the beach is crowded by young party people. Did not bother us, but good to know, especially if planning to spend a peaceful beach holiday.

Punti positivi: la struttura è bellissima spaziosa e nuova. anche il buffet del ristorante è eccezionale veramente super

Punti positivi: The service was extraordinary The breakfast was very good

Punti negativi: There wasn’t jacuzzi in the spa

Punti positivi: The room is spacious. Big pools, excellent buffet breakfast and dinner.

Punti negativi: It wasn't easy to get sunbed. Most of the sunbeds were gone by 9am, there were guests booked the sunbeds in the morning with their towels and didn't show up until noon.

Punti positivi: Very clean and spacious swimming pools, the hotel was very big, modern and luxurious. The staff were very nice and were always smiling and trying to help. The hotel is well worth the money. The food was amazing and there was a lot of options to choose from and there were different foods everyday. Overall it was a great hotel and would recommend it to anybody that is interested.

Punti negativi: There were many young German people in the area who kept disturbing others and getting drunk and vomiting on the pavement near the hotel. Water kept leaking out of the showers everytime a shower was taken and some of the staff couldn't speak English, only German and Spanish.

Punti negativi: It only one problem because it not aloud to come poople to visit you

Punti positivi: excellent hotel. new. room great, bigger size than average, beautiful terrace, has all facilities necessary. pool area excellent with beach towels, showers and all. great choice at breakfast. all running quite smoothly for such a big hotel, was quite impressed.

Punti negativi: would be nice to have a nespresso machine in the room, which is becoming a standard nowadays, as it would be great to be able to enjoy the view from the terrace in the morning with a nice cup of coffee.

Punti positivi: Very clean, nicely presented hotel. Very nice spa and gym facilities. Swimming pools are good but very busy. Restaurants and bars were good quality and reasonably priced.

Punti negativi: 4* hotel with 2* service. Real pity as the hotel is great, but they skimp on the most basic things. No tea or coffee making facilities in the room, additional charges for the use of an already installed room safe, no towels in the spa, you have go to reception (two floors up) to get them. Breakfast is a bit of a cattle market, very busy, far too many people in one space, reminded me of a Holiday Inn Express breakfast time, just ridiculous Also, very German centric hotel, which was not a problem in itself, but staff were not fluent in English. They will say they were, but I stayed there for 5 nights and it was a real struggle. Area in not great either. Pretty tacky. Biggest issue for this place however is management. Staff do there best but they have to uphold some weird policies.

Punti positivi: The property was very clean, two big pools and the food and drink were good

Punti negativi: The view as a sea room is very poor you don’t get a sea view it’s a very brief glimpse of the sea and in reality back on to the street which faces a night club.

Punti positivi: So beautifuly designed. Very friendly staff. Excellent location.

Punti positivi: Very central and beautiful

Punti positivi: The staff are extremely polite and always go out there way to make sure everything is okay, the comfiest bed I have ever slept in and the food is exquisite ; The location was right next to the main cathedral which is Beautiful and 5 minutes walk from the beach front and also the main high street which is great for shopping ; this location was great because you could see the cathedral from anywhere in the city so you didn’t get lost and you could find your way back. Transport was very close to the hotel , the hotel was very kind to call us a taxi on a few occasions but there is a taxi rank about 10 minutes down by the cathedral were all the markets are. I will be sure to return in the future. Highly recommend

Punti positivi: Serene and very well located Great to disappear form the hustle and bustle and relax near the pool.

Punti positivi: Central, friendly, professional, comfortable

Punti positivi: Un'esperienza UNICA, favolosa e da ripetere assolutamente. Grazie a tutto lo staff. Ritorneremo presto!

Punti positivi: I rarely write reviews but this hotel was exceptional - the best that I have used in Spain and amongst the top two or three anywhere. The transformation into a modern hotel had been achieved without sacrificing the quirkiness of the old building. The food was exceptional (unusual in a hotel) and all the staff were pleasant and helpful without being intrusive. Inevitably the price is high but we always felt that we received excellent value for money.

Punti positivi: The staff at the hotel were exceptional. So very attentive and helpful. The decor and styling of the hotel is simply perfect. Calm, serene not glitzy, beautifully curated. Exceptional lighting. Our Room #002 was spacious and immaculately clean. Breakfasts are delicious. The rooftop terrace bar, restaurant area with pool is an amazing place to sit at sunset.

Punti negativi: There was just one tiny issue and that was because our room #002 was directly off the reception lounge area, when late arriving guests want to come and sit there at midnight and fancy a chat and a drink it is right outside your door and you struggle to sleep. A shame but as it only happened on one night it was bearable. Please note that Junior Suite #002 only has very high set windows that look down into the lounge area. It is not an external view. the room is beautifully kitted out though so makes up for this

Punti positivi: Tutto: la hall, il cortile interno, il ristorante, la terrazza con piscina, la palestra (piccola ma attrezzata), la stanza. Ma il punto di forza è il personale, cordiale, elegante e accogliente; sopratutto Francesc (addetta alla colazione e al bar della terrazza) e a Sandrine (manager del ristorante Quadrat interno all’hotel) che sono state meravigliose, specialmente con la nostra bimba che si è sentita super coccolata da loro; due persone speciali!

Punti positivi: Amazing position within the city, super friendly and helpful staff, great breakfast, lovely rooftop views - and try the cheesecake when you eat at the restaurant!

Punti negativi: Nothing

Punti positivi: breakfast was great and staff very attentive. beautiful location. the roof terrace was great fun to hang out with friends : great cocktails the rooms were beautiful and the hotel gives off calmness and serenity

Punti negativi: couldn't say

Punti positivi: Brilliant stay! Didn’t want to leave!

Punti negativi: Some tea making facilities in the room would be really helpful.

Punti positivi: We liked the buffet food, there was a very large selection of foods. The pool was very large and was warm enough to stand in. The location was very good, just a minute walk across from the hotel and you were on the beach. The beach was very long and sandy with clear water. It was also warm enough to swim in, one of the best beaches we have been to. The facilities were very clean and the staff were nice. Around the pool was large enough and had no trouble finding a sun bed. We will certainly be visiting next year!

Punti negativi: Even though there was a very large selection of food available, the meat and fish stations were fairly similar each night. The spa is not heated during the summer months so it was cold and not useable. The activities on offer were fun, but there weren't enough of them. Finally, they charged for the use of the safe which is a little pathetic considering you are paying a premium price for a 5 star hotel! They also didn't inform us on arrival about the safe.

Punti positivi: We spent there 2 weeks and it was amazing. Our room were extremely clean when we arrived and it was well managed during our stay. The reception was great in overall: some receptionist were truly outstanding, some were good. The breakfast and the dinner were outstanding as well: the food is always fresh, it has a huge variability and between the days they combine them to make sure that the guests like it after the first days. The only "problem" was that we gained some weight.. :) The gym, wellness and the pool were clean & usable as well. Who do I suggest for: everybody, but mostly young people who are extrovert & planning to go out at nights and families as well: you can easily spend your time all day, without getting bored by not leaving the hotel. I also hint it for german people: for them the location is a huge advantage as well.

Punti negativi: The location of the hotel is at a very German-specialized area. I do not have problem with that, but when we left the hotel and arrived to the coastline, we saw a lot of drunk people, who were chanting and making mess all the time.

Punti positivi: fantastica struttura, nuova pulita benservita dai mezzi tranquilla ottimo buffet mattutino per la colazione ma soprattutto consiglio la cena:quasi da gourmet

Punti negativi: nulla sono davvero stato bene nulla da recriminare

Punti positivi: Everything was awesome

Punti positivi: Very friendly and professional staff, makes you feel welcomed. Hotel is very clean and orderly, operated smoothly. Room was great, quite large. Especially bathroom was fantastic. Breakfast and Dinner were both amazing. (Go with the incl. dinner option!)

Punti negativi: Minor point: a bit more comfy bed, chairs and sofa in the room should be considered.

Punti positivi: Il nostro soggiorno è stato magnifico, la struttura è dotata di ogni comfort: le piscine sono fantastiche! Al nostro arrivo ci è stato comunicato che ci avevano riservato una junior suite piuttosto che la camera standard che avevamo prenotato. La stanza era magnifica e la vista era mozzafiato. Colazione e cena fantastiche. Non vedo l’ora di tornarci!

Punti negativi: Unica nota negativa: troppi pochi lettini.

Punti positivi: The food was delicious, the staff very friendly. We will definitely come back next time.

Punti negativi: I found it strange that a 5 star hotel does not have a room with a computer and a printer so you can check-in for the plane and not only. They gave me a tablet from the reception and they printed me what I needed.

Punti positivi: Tutto di qualità. Struttura modernissima.

Punti negativi: Cassaforte a pagamento

Punti positivi: Breakfast was excellent!

Punti negativi: Nothing

Punti positivi: We stayed there for a week and the only thing that I can say is that hotel is absolutely amazing. The stuff was extremely friendly, helpful and attentive (especially George). The whole hotel is extremely clean and rooms are modern and big with a great view. Breakfast and dinner were amazing!First we took just breakfast but when we saw that the restaurants outside hotel in that area are nothing special we took dinner as well which we didn’t regret. Such a variety of food and everything so fresh( for both..... breakfast and dinner) is rare to find. I would definitely recommended to take half board. Spa was also great and pool area as well and beach is also very near by..... 5 min walk. Rooftop bar Heaven is really woow and cocktails there are great! Everything there was just perfect and I am very happy that we choose this hotel for our vacation. That was exactly what we needed. I would definitely recommend this hotel and I hope that I will come one day again. Tnx for everything!

Punti negativi: everything was perfect

Punti positivi: Very nice hotel. The staff was very helpful, friendly and very attentive. Special thanks for Natasha and George on reception for her kindness and excellent customer care. The room was beautiful and clean, with a spectacular view to the pool and sea.

Punti positivi: Food,accommodation,facilties top class.Staff at all posts were courteous,polite,pleasant and eager to please.Nothing was too much trouble.Entertainment was provided for a few nights at Dinner time,7.00-9.00 pm.Service at mealtimes was impeccable.A wonderful hotel and a wonderful holiday .e

Punti negativi: Nothing to dislike at all

Punti positivi: Everything about the hotel is very good! Good food, nice and helpful staff, nice rooms.

Punti negativi: A lot of noise and drunk people on the streets

Punti positivi: Very nice and friendly staff. The minute you arrive you feel right at home. :). Perfect location, excellent food, personable and friendly service. Highly recommended it.

Punti positivi: This is a fantastic hotel, close to the airport, clean and with lovely staff. We went half board and the food for both breakfast and dinner was excellent.

Punti negativi: The only downside is that the hotel is close to a couple of noisy bars and the sound did travel which was a shame. We’d still go back though. All in all an excellent hotel

Punti positivi: The hotel and staff are super nice, friendly and always willing to help. The location is great, just 50 meters to the beach. The room, outdoor and indoor pool are extremely clean. Breakfast is great.

Punti positivi: Una bellissima accoglienza fatta dal direttore sig. Christian! Pulizia al TOP. Grazie mille a tutti per aver reso il nostro soggiorno memorabile!

Punti positivi: The location was brilliant - just across the road from the beach. The pool was lovely, the whole atmosphere of the hotel was of a helpful, friendly, clean, upmarket hotel. The beds were so comfortable. The balcony had some wonderful rocking chairs to sit in and enjoy the view. The food was lovely.

Punti negativi: Nothing about the hotel. However, be aware that if you're not German then you will be seriously outnumbered in the resort.

Punti positivi: La posizione

Punti negativi: Il bagno

Punti positivi: - The management was amazing. - Friendly and attentive staff. - Quality of food, although I wished for more variety in some nights, especially considering a person that is not a fan of sea food. - The Spanish dinner on Thursday was very tasty and if you are a sushi fan, you will love the Tuesdays dinner. - Loved the room cleaning service. - There is some cold food and coffee/tea available after 2 AM for people who are partying late or catching an early flight.

Punti negativi: - I cannot compare the quality of service in this hotel with other 4 stars on the island, but I think this was pricy for a 4 star hotel. - The dinner service duration was way too short, only 7-9:30 PM. - I sometimes wished for a handmade than a machine made Cuppocino. - The design of the hotel and rooms are not as nice as the photos. - It would be good to have more space to hang your clothes on the balcony. - The pools are small and useless, but apparently this is a thing in most of hotels in Majorca.

Punti positivi: Very nice location with view, fantastic food and extraordinary staff! Very pleasant decoration, well maintained facilities. Overall great place to stay!

Punti positivi: Great Breakfast, great location, great staff! Thank you very much Hammad!

Punti negativi: rooms not so big

Punti positivi: La camera comoda con ampio terrazzo, personale sempre disponibile e sorridente, area piscina e wellness pulite e molto piacevoli. Colazione e cena molto soddisfanenti.

Punti negativi: Niente bidet, e zona bagno con poca privacy

Punti positivi: Posizione, staff disponibile, camere pulite. Complimenti per la colazione Tutto cibo fresco e di qualità

Punti negativi: Unica pecca i bagni senza finestre

Punti positivi: Clean, comfortable, stylish and great location.

Punti negativi: Nothing

Punti positivi: Great location for beach holiday with my granddaughter and daughter. Lots of restaurants and supermarkets. Hotel was really lovely and staff very friendly

Punti positivi: Bedrooms are very comfortable, I love the Rituals toiletries. Roof top terrace is great, fabulous views, love the Bali Beds, cushions and big, soft towels. Location is excellent.

Punti negativi: Breakfast, the food selection should be replenished more often. Use boiling water for the teapots and replace the Earl Grey teabags with a Breakfast tea.

Punti positivi: Perfect on the beach location - in quiet area, but close enough to visit more lively resorts. 5 minutes from the airport in a taxi around 15 euros - no hassle with coach transfers! Breakfast is amazing with a wide varied choice, if you wish to dine in of an evening the food is exceptional. Beach towels are provided and these can be changed daily. Having recently had a change in management , I hope the current staff remain- as they are FANTASTIC! Having been to this hotel 6 times now, we are on first name terms and they always make my break personal- this hotel is my favourite!

Punti negativi: There is nothing that could be improved!

Punti positivi: Location

Punti negativi: Trade off qualità prezzo. 220 Euro a notte Troppo caro per il tipo di struttura

Punti positivi: Staff and rooms

Punti negativi: Nothing

Punti positivi: Wonderful hotel with very friendly and helpful staff. Definitely coming back!

Punti negativi: The spa area could be a bit more spacious and the sauna functions only when you ask the reception to turn it on. So it takes half an hour to hit up. A bit inconvenient for someone who doesn’t want to plan things an advance.

Punti positivi: It was clean and close to the beach and bus stop. Breakfast was perfect .

Punti negativi: The hot drinks were served by staff during the breakfast that was annoying. Therefore the serve was late and difficult to get.

Punti positivi: Everything

Punti negativi: N/a

Punti positivi: The hotel is in a great location, and is very nicely decorated. The hotel is very clean and has all the modern facilities you require. The rooftop bar and pool area is spectacular. The bar food and breakfast was very well presented, and was beautiful.

Punti negativi: Nothing really, hotel andour stay was fantastic. Just one minor thing, and its not really the fault of the hotel, but the pool area is very small and not suitable for kids, and there was one day that children were there using it. I usually don't mind this, but as the area was so small and the sun lounger area is under the edge of the infinity pool, it meant that people were getting splashed and it was very noisy due to the confined space. Again, I must say that it is not the fault of the hotel and it was only a minor annoyance, it is more advice to people that the pool area is small and wouldn't be suitable for entertaining kids all day.

Punti positivi: Chic

Punti negativi: View

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: Staff were ultra friendly and eager to please

Punti negativi: Slightly away from the centra of Palma but my wife is a golfer so perfect for her

Punti positivi: Space. Ambience Public Areas Es Vi food Tomas Lite Housekeeping excellent View from balcony

Punti negativi: 1. Disorganisation of staff in restaurants 2. Dinner food buffet in El Castell restaurant. 3. Having to pour own wine sometimes while waiters chatted 4. Caesar salad in bar

Punti positivi: Staff are amazing ! Andres , the best waiter ! Angel the concierge gave us the best recommendations

Punti positivi: The views were incredible ... nothing better than a chilled glass of champagne on the Terrance at sun down...

Punti positivi: Everything was wonderful , the staff are a real credit to the Hotel

Punti positivi: This hotel was perfect for us. I was traveling with my mother and daughter (2 y/o). The staff could not have been more hands on and friendly. The rooms are very modern and comfortable. We loved the pool and kids club (anyone welcome, but only 3+ year olds can be left in their care). Breakfast was fabulous. The view from the terrace is second to none. We will be back!

Punti negativi: The kids food menu was fairly limited and also pretty expensive, especially when trying to feed a two year old who only really wants a tiny portion. In general we found that most people eat in Palma in the evenings, although this was hard for us with my daughter. Palma and the beaches are c15 min taxi away. There is no in-house baby sitting service but an external provider can be used (min three hours - €65). We didn’t use them in the end but they appeared professional and reliable.

Punti positivi: Breakfast as normal was great, lots of choice Been back to this hotel 3 times now and would still go back again, the staff are just great nothing is a problem The Hotel is to die for!!

Punti negativi: Not a lot really

Punti positivi: Ottima posizione, buffet a colazione ricco Personale gentile e premuroso

Punti positivi: Beautiful hotel, friendly staff

Punti positivi: Complimentary upgrade to a luxury suite which was absolutely stunning. The overall service was simply superb.

Punti negativi: N/A

Punti negativi: la comunicazione per la prenotazione troppo laboriosa

Punti positivi: The staff, the property.... everything!!

Punti positivi: Beautiful setting

Punti negativi: Worst 5* service I have experienced. At €650 a night they are delusional that that service can justify the cost. Need a shake up. 4 additional couples complained at check out.

Punti positivi: Exceptional building, facilities, staff and views. Not the cheapest hotel but difficult to find any faults. Wonderful for special occasions.

Punti positivi: Amazing Pool and great food and service.

Punti negativi: I wish the pool menu was more extensive or opened for longer

Punti positivi: The building is beautiful. The pool is very nice. Tree house dinner was a treat. Reception staff were exceptional especially Rebecca. bathrooms were spacious.

Punti negativi: All other staff members were below par especially pool service staff and patio staff. A/C in our room was not cooling the room so sleeping was a bit choppy. Food was ok but nothing to rave about.

Punti positivi: Il posto è incantevole dentro e fuori, la suite nr. 12 è un sogno, lo staff è molto gentile, la colazione è ottima, abbiamo cenato nel ristorante del albergo con piatti eccellenti, ci piacerebbe ritornare !

Punti positivi: Excellent- fabulous view and a great position in a heritage site. Great staff and gourmet food. Beautiful swimming pools. Highly recommended.

Punti positivi: The hotel grounds, the pool, the hotel especially the common areas are second to none. Extremely lux and beautiful. The views from the hotel and the location are just beautiful. So peaceful and relaxing.

Punti negativi: The service at the restaurants could have been better. They were good but not on the level of the hotel service or property. My husband ordered a second glass of wine at dinner that he never received. We asked for the cocktail menu but never received it. We ordered a garden side salad instead of fries and got fries and then had to wait for the salad. Also...the bees. I'm glad that the bees are alive and well but the swarm of them while eating or relaxing by the pool was not ideal.

Punti positivi: Comfort and luxury atmosphere.onkeys, chickens and goats were so cute and the old olive trees were impressive.

Punti negativi: The service of the food was slow. 3 hours to dinner

Punti positivi: Loved loved loved this hotel . After the overpriced mediocrity in Deia , Son Net is an absolute gem set in stunning countryside and worth every penny. we likened it to a Spanish Cliveden with fantastic pools whilst we were there . The house , the stunning pools , the mature grounds, the mountain views, the interior architecture blending old with new.... As a trained interior designer I love to stay in beautifully designed places, this didn’t disappoint . The corridor swag curtains , the lapis blue and white tiling , the lounge bar, our own jacuzzi terrace - the main terrace - all totally lovely !

Punti negativi: Pillows on the bed. No large 60 x 60 Cm cushions for sitting up in bed or just lounging . Only two long sleeping bolster pillows. Couldn’t sit up in bed easily , no spares in room. A tiny detail which 90% of hotels have so I don’t know why they didn’t have them- neck ache sitting up in bed otherwise

Punti positivi: We had an amazing stay at the hotel. The staff, facilities, food and location were all amazing! I would definitely return.

Punti negativi: I found the pool bar very expensive. I asked for an iced coffee and was charged for both coffee and milk which was in total €10. Offering a complimentary ice cream, fruit or drink would have been nice, considering the price your paying for your stay.

Punti positivi: the pool - sorry not much else to like.

Punti negativi: The entire hotel, staff, and operations were a disorganized mess. We were told upon arrival that we couldn't eat at the hotel. Then after 1.5hours of back and forth they finally agreed to let us eat there. When we walked to the restaurant they couldn't find a booking and made us wait an additional 25minutes after which we decided to leave the hotel for dinner. Breakfast was equally as disorganized with waiters looking stressed out, no-one really knowing what was going on and waiting for 30minutes for 2 friend eggs. The breakfast buffet counter was a mess, no-one was cleaning it and staff all looking like they were multi-tasking from bar to restaurant to front of house. If you need more staff HIRE MORE STAFF, but don't tell people its a 5* hotel with 5* facilities and 2* service to go with it. NEVER staying there again.

Punti positivi: Very nice room with balcony and marina view Very close to the cathedral and old city walls and old back streets of Palma Good for walking to centre of Palma. Lovely breakfast on rooftop restaurants.staff were excellent and attentive Lovely comfy bed and spacious room, very clean .lovely spa with jacuzzi, sauna and hot beds, very relaxing for private use when pre booked Beautiful boutique hotel Loved our stay. Perfect!

Punti negativi: Nothing.

Punti positivi: Comfy beds, spacious rooms, lovely accommodating staff, great terrace and view. Private spa area is a must.

Punti positivi: Friendly staff. Nice view. Nice bathroom.

Punti negativi: Junior suit is a bigger normal room with very small windows, no view. Stairs to roofterras are to steep Parking is € 100 per 3 days. Parking is 15 minutes walk.

Punti positivi: Location, staff, room size and view were all excellent. A lot of attention to detail, provide extras like hair straightener, chocolates, charger (i had the wrong plug), prosecco when they found out we are celebrating a special event. They also arranged/booked almost our entire stay making excellent recommendations.

Punti negativi: The bed we had, had a gap between headboard and mattress, which meant I woke up with no pillow. The blinds/blackouts should be better fitted to not allow so much light in. But all in all will definitely come back.

Punti positivi: The staff were amazing, attentive, and kind. The property is stunning with an amazing sea view on the rooftop. The beds are so comfortable and the ambiance was all around relaxing.

Punti positivi: Extremely friendly and forthcoming staff. Larhe rooms, great breakfast. What"s not to like?

Punti negativi: Only thing missing is on-site fitness room.

Punti positivi: The staff were professional and courteous and went further than expected to make us comfortable. I would recommend staying here if you like attention to detail and personal service.

Punti negativi: The location was a bit further from the Old town centre but still nice views. The city walls made it a bit hard to get to the sea.

Punti positivi: Room was comfortable, interesting touches. No kettle etc but hair straightening tongs.. Massive comfortable bed. Great view from terrace nothing from room apart from small alley. Staff very helpful and friendly.

Punti negativi: No kettle, view of city was of small alley and building being renovated. Very expensive... Room service from terrace only if got lift down to reception/bar, no telephone...

Punti positivi: A fantastic hotel, location,quiet and beautiful very clean rooms!!!

Punti positivi: New, beautiful, good size and nice view room, staff very helpful, good breakfast

Punti negativi: Not so close to downtown area !

Punti positivi: everything is wonderfull

Punti negativi: possibly extra tv channels for english

Punti positivi: Professional staff, very good food selection and very good drinks selection.

Punti negativi: We upgraded to a selection room and had the most terrible smell in that room, probably from the waste pipes, this was solved the next day by moving us into a standard room and there was no smell, it was also on the other part of the hotel.

Punti positivi: Everything was just amazing!The room,the balkong,the view. The hotel staff was really nice.They were always there for whatever we needed. The food was delicious. The beds were too comfortable! The last day of our stay we had a flyght 9pm and we needed to check out of the hotel at 12. We were at the pool all day and we could take a shower and get ready for the flight. I highly recommend the hotel to everyone and I'm sure I'll be back! Best hotel!

Punti negativi: I liked everything.

Punti positivi: La vista il balcone il tramonti e la piscina

Punti positivi: Good location. Clean and very spacious rooms. One of the better options in this area. Helpful and friendly staff.

Punti negativi: Tiny GYM for 5 star hotel, otherwise good.

Punti positivi: Rooms and facilities were nice

Punti negativi: We opted for the ALL INCLUSIVE to experience "all" that Iberostar had to offer. Problem is, it's not All Inclusive! little things like juice out of the fridge is not covered as well as the limited drinks menu at the bar (anything with an * next to it is not covered. To be honest, if you compare actual cost to the "all inclusive" package, it's not worth it- really it's a scam. The following are the cost of their buffets: Breakfast 22.00, Lunch 25.00, Dinner 30.00 (food was ok- seriously). Most drinks were around 5.00- so, just do the math. Also, if you would like a late check-out (like 2 hrs), they charge an extra 70.00. One other thing to note: I booked through bookings.com, it was suggested by the front desk that if I booked directly through the hotel, they would have worked with me on refunding the all inclusive portion and given me an upgraded room- so there you have it.

Punti positivi: colazione e cena ottima con ampia scelta dei cibi per ogni tipo di esigenza.

Punti positivi: Absolutely wonderful hotel, all was very well thought through, from design to commodity. Very friendly and helpful staff. Would love to come back again. Ace!

Punti negativi: Nothing to mention

Punti positivi: Everything!

Punti negativi: Nothing!

Punti positivi: Really I can’t say enough about this hotel still here the sound of the sea from my balcony it was a dream Staff Food Housekeeping Services Valley Excellent Location Rooms Spa Beach All shops around the hotel Clinic beside the hotel Bike rental shop Pharmacy Really everything you need just a step from the hotel Everything

Punti negativi: Nothing really nothing

Punti positivi: My husband and I travelled here for my birthday + our babymoon. I liked the location - loads of restaurants around. Room was spacious, and clean. Breakfast - wide selection of food. The hotel was clean, and not too crowded. I do believe the furniture in the lobby should be reniewed or changed :) - they just look cheap. - the hotel was soooo much better than the first impression of the lobby. I would go back there.

Punti negativi: Staff - you could feel that for them it is the end of the season. The service was not bad, but could have been better. Smiling more, especially not as good of a service by the pool. Breakfast - cold waffles, pancakes, porridge (only managed to catch one hot recently made waffle throughout the whole week), since they have been sitting on the counter with no heating. It was my birthday - and all i got was a paper card... It is a five star hotel. just making it a liiiitle bit more special would have been nice. Also - the soap in the bathroom was never refilled - I already saw the same comment on other reviews. Lots of families with small kids - just to watch out if you want a quiet stay. See is across the street, so the hotel is not on the beach.

Punti positivi: la cordialità del personale.

Punti negativi: La cucina abbastanza scadente. Il prezzo finale assolutamente sproporzionato rispetto a quanto ricevuto.

Punti positivi: It’s in amazing location - we loved that there’s a lot of places to go nearby, but this part is pretty quiet and if you’re here to just relax you don’t have rowdy crowds. Beds are very comfortable, room was spacious, breakfast has amazing range from sweet to sour, with veggies and fruits of different variety! We had a room with literal sea view and it was amazing to sit on a balcony and look at the beauty outside

Punti negativi: What was weird is that water had a smell of sulfur. It was not very pleasant... Also we noticed, that the floor was not the cleanest every time after room was made up - I love walking barefoot and felt it really well.

Punti positivi: La posizione dell'Hotel fantastica..L'Hotel in se per come strutturato, la view la terrazza.. Il personale tutto amichevoli disponibilissimi cortesi e pronti a risolvere ogni richiesta.. Grazie mille..

Punti negativi: Scarsa scelta di cibo e molto scatolame. Una superior dovrebbe avere un bollitore ed un asse da stiro con ferro(consegnatemi cmq su richiesta). Sono solo suggerimenti comparando con.altri hotel e per il costo.

Punti positivi: Ci e'piaciuto tutto! Hotel e' bello e in una posizione perfetta! Ci sono le fermate del autobus (per l'aeroporto N. 21 e per Palma N. 25) praticamente attacate alla struttura. Lo stesso per i taxi. Nella vicinanza si trova anche un bel supermercato Eroski, dove si possono comprare buonissime empanade fresche e ancora calde (la mattina). La colazione e la cena ottime. Il mare cristallino a 30m. Avevamo la camera perfettamente insonorizzata e tranquilla, che nei Hotel capita rarissimo!

Punti negativi: Unico punto debole sono i cuscini scomodi, ho preferito a dormire senza essi.

Punti positivi: Proximity to the beach

Punti negativi: I travel a lot and have never witnessed as bad f & b management.

Punti positivi: Location

Punti negativi: Hotel don’t have any gym.

Punti positivi: Great location!Modern, comfortable hotel with very professional staff! Rooms are very good size and well equipped. Especially rooms with panoramic view! it would be a good bonus a bottle of water every day or coffee machine ! We would like to say MUCHAS GRACIAS to all staff in the restaurant and our friend Xisco !

Punti negativi: For tourist who plan to stay more then few days I would like more variety in food (salads, main dish,fruits).

Punti positivi: Nice clean hotel, very near to airport, ideal for short weekend break !

Punti positivi: Nice and clean Staff really friendly

Punti negativi: Loud We tried to cancel breakfast behause of early departure to airport. Hotel did not accept and offered to prepare early breakfast instead. This breakfast was a joke in the end!

Punti positivi: There was a beautiful panorama from the skybar. The food and drinks was very delicious and tasty. Our favourites waiter is Xisco he had always a good joke and he make a good and friendly athmosphere around us and all of the staff was very kind and friendly. The Hotel was very clean. We strongly recommend it to everyone. Dávid & Betti

Punti positivi: Great spot on the beach and easy access

Punti negativi: Way too many Germany’s! They are loud, rude and obnoxious. Wish we would have know if hat area was like that because we wouldn’t have come

Punti positivi: Everything in the hotel and restaurant and bar area were very clean. Nearly all of the staff were very helpful and friendly, especially the staff in the bar who were lovely.Rooms are a bit small given the price,but we liked the balcony and side sea view. We enjoyed the buffet meal and breakfast.

Punti negativi: We tried the spa and encountered the most unfriendly member of staff, she was bordering on hostile. The spa was ok, but felt the side of the spa pool was very greasy and could have done with a clean.

Punti positivi: We were impressed with the breakfast choice, everything from fresh fruit, scrambled egg, lovely fresh bread, waffles, pancakes (much of which we didn’t try but it all looked lovely and there was something for everybody!

Punti negativi: I honestly can’t think of anything which didn’t st least meet standard!

Punti positivi: Almost everything

Punti negativi: Two single beds pushed together was a little uncomfortable

Punti positivi: The staff is wonderful. Very nice and with no artificial smiles. The hotel itself is great as well, with good design, great location and tasty breakfast and dinners.

Punti negativi: The bathrooms are a bit strange, with a separate shower and toilet sectors.

Punti positivi: Ottima qualità e varietà del cibo sia a colazione che a cena (avevamo trattamento mezza pensione). Staff gentilissimo e cordiale. Vista spettacolare della piscina all'8vo piano. Comodissimo l'accesso (per i soli clienti) dal lungomare.

Punti negativi: Peccato che la piscina/terrazza/sky lounge bar all'8vo piano non siano accessibili oltre le ore 18 (orario autunnale) in quanto ci sarebbe piaciuto moltissimo poter ammirare il tramonto sul mare da quella posizione meravigliosa.

Punti positivi: The property is beautiful, location is great! The pool is fantastic.

Punti negativi: The beds are terrible. The buffet was okay, I’m happy we didn’t pay for dinner, and just enjoyed breakfast. The value for what we spent to stay there was there.

Punti positivi: Camera con vista mare, accesso alla spiaggia direttamente dall’albergo, staff gentilissimo, la signore delle pulizie simpaticissima ( Teresa ), cibo davvero buono

Punti negativi: Letto un po’ scomodo ( per i mie gusti )

Punti positivi: Lo staff eccezionale; il panorama dal balcone (camera con vista mare parziale); atmosfera rilassante in ogni ora del giorno; cibo buono e abbondante

Punti negativi: La pressione dell'acqua della doccia troppo bassa: impossibile utilizzare il bellissimo e grande soffione, tantissimo tempo per fare la doccia.

Punti negativi: Coffee

Punti positivi: The food for both breakfast and dinner was excellent. We also had direct sea view. The area around a hotel is pretty busy, means lots of shops and services around. The reception lady from Greece was speaking all the languages including Portuguese.

Punti negativi: The room was quite small. The balcony, even though had a direct see view, had very little privacy and had a feeling it is shared with other guests. We wish that breakfast would cover longer time frame, like till 11 or 11:30 considering guests are on holidays.

Punti positivi: I was there third time and is better and better quality and hospitality. Everything is on high level. Good place for the rest. Service is perfect. Many thanks for restaurant service which manage Pablo!!!!!! See you next year!

Punti positivi: Tutto! In particolare la cura del cliente di tutto lo staff, la completezza dell'all inclusive e la posizione centrale vicinissima alla spiaggia.

Punti negativi: Niente!!!

Punti positivi: Gorgeous view. Paid a little extra at arrival to upgrade to a better room

Punti negativi: I wish the top pool offered food for purchase and stayed open later

Punti positivi: There is a lot to like about this hotel. It is right next to the beach and is very clean and decorated with very calming blue and white colours. I felt very relaxed from the moment i arrived until when i left. The food at the hotel is excellent and was very impressed they served lobster a few times. The coffee in the mornings is very nice and better than other hotels i have stayed in the area. The fitness classes were excellent and of a high standard - we did both the yoga class and the jumping one and were impressed with the fitness team and their professionalism. The entrainment was also rather good too and loved the acrobat perfomance by the pool during the day. This is the second time i have stayed at this hotel and def will consider coming back.

Punti negativi: The room was very small and didn't have much wardrobe space - but they do have bigger rooms if you are prepared to pay more. One thing i didn't understand is why the roof pool area has to close so early - it would be wonderful to be able to stay up there into the early evening drinking co. Also the hydro pools are cold - would be nicer if they were hot.

Punti positivi: Location, staff & facilities.. lovely hotel to relax & unwind. Would highly recommend

Punti negativi: Everything was just perfect

Punti positivi: Gentilezza e cortesia del personale, sopratutto Elena alla reception. Struttura di alto livello, moderna e accogliente. Tutto perfetto.

Punti positivi: Staff were very professional and friendly. Beds were comfortable. We were given a free room upgrade on arrival which I thought was excellent. The hotel is very new and clean. A great hotel with just a few minor things to improve!

Punti negativi: A bit dissapointed with the ALL inclusive option, to me the word 'all' means everything and not 'some'. There were two restaurants at the hotel but we were only allowed to eat at the one restaurant which means that we couldn't eat or drink for free at the rooftop restaurant, we had to pay. Pool bar food wasn't included, all inclusive guests got 20% off. Ice creams weren't included. Room service wasn't included. When eating dinner at the restaurant, we were only allowed to order beer, wine or soft drinks, no spirits which we thought was a bit silly for all inclusive guests. I also felt that the hotel was short staffed at the lobby bar and pool bar. We ordered a hamburger for room service at 21:50, the menu says that the restaurant closes at 22:00. They then called us back and said that the restaurant was closed, to me closing early is unacceptable for a 5 star hotel. Overall a lovely hotel but I don't think it's worth the all inclusive option unless you drink like a fish.

Punti positivi: Okay food, horrible compare to other All-inclusive hotels. Other than that nothing

Punti negativi: Everything. Bad treatment, hot temper staff, lack of patience, cheap, very small pool etc

Punti positivi: Breakfast buffet was great

Punti negativi: Lucnh buffet wasn't great, dinner ok

Punti positivi: Room style

Punti negativi: Lunch

Punti positivi: We were unexpectedly upgraded to a BEAUTIFUL suite with a great view and more space. We felt like the luckiest people in all of Majorca! The breakfast was outstanding and the pool area was comfortable and service consistent. Thank you again, Iberostar!!

Punti positivi: Only the coffee quality needs improvement, everything else is perfect. Might be the Katagi restaurant from roroftop can help, they have excellent coffee. Most comfortable bed ever I have slept in. EVerything is perfect. Management needs to support lady receptionist positions, since the male luggage carrier does not want to do, what the female superior request :-( Macho vs Female.

Punti negativi: Only the coffee see above.

Punti positivi: Great hotel in a really nice location. The staff is extremely helpful and all requests are handled promptly. Breakfast is fantastic with a very large selection of high quality foods. The hotel is very clean and the bed is extremely comfortable and sleeps fantastically. A clean ten for the hotel. I had a really good package which offered us a large selection of additional amenities which were included in the price and which made our stay very nice and comfortable.

Punti negativi: The hotel has no mistake. My objection is to booking.com because the pictures he posted on his site were not 100% accurate for the room I booked. The room offers more than what was described but the view was not as in the pictures.

Punti positivi: Camere

Punti negativi: Nulla da seganale

Punti positivi: Staff were very friendly, we had the Star Prestige package and it was well worth it

Punti negativi: Local area wasn’t what we expected but that’s not a fault of the hotel itself

Punti positivi: Very clean and brand new!!! Gorgeous sky bar!

Punti negativi: Just four coffee tabs in the room are free! If you need more they will charge it! Not normal for a high class hotel! Lunch at the pool! Offering local fish as a specialty!!! But the local fish is salmon :-(

Punti positivi: * Vicino alla spiaggia * Vista Mare * E il personale è cordiale e disponibile. * Camere pulite * Fantastica colazione a buffet * Buon buffet a cena * Buono per famiglie

Punti positivi: Il cibo era buonissimo, colazione e cena super. lo staff cordiale e gentile.

Punti negativi: Non mi hanno dato le camere che avevo prenotato. Erano peggiori. Non è una struttura adatta a disabili come invece indicato. La cartolina me l'avete imbucata?

Punti positivi: La posizione

Punti negativi: Manca un parking auto, in una zona affollata é d'obbligo o giro x ore...reception ai minimi termini e ti entrano in camera con pass senza chiederti permesso. Mi sono ritrovato sul balcone una persona che voleva sapere solo se andava tutto bene. Alla domanda come é entrata risposta...ho un pass....

Punti positivi: Abbiamo soggiornato 2 notti ad Agosto in questo hotel che si trova in ottima posizione a 1 minuto dalla spiaggia (spiaggia molto vasta e attrezzata dotata di molti spazi liberi, mare cristallino e pulito). Possibilitá di fare colazione e cena a bordo piscina. Il ristorante non offre il servizio pranzo ma ha comunque un bistrot con una scelta tra sandwich, bibite e cocktail. Stanze belle spaziose e pulite dotate di doppio vetro del balcone per maggior insonorizzazione verso l'esterno. Graditissimo il prosecco di benvenuto e il cocktail consumato a bordo piscina. Zona vivace ideale anche per famiglie e coppie. Lungo mare pieni di negozi, ristoranti e locali per ogni esigenza. Tantissimi giovani, ma comunque anche gente più grande. Consigliato al 100%, ottimo compromesso!

Punti negativi: Buffet e colazione potrebbe essere più vario, comunque nella norma.

Punti negativi: The food, I didn't like the dinner buffet.

Punti positivi: - Personnel is very courteous and always tries to find a solution for a problem in minutes - Dinner buffet ist very good in quality with lots of choice - Lovely welcome / dinner at night at arrival (1am) and prepared small breakfast at checkout (4 am)

Punti negativi: - Spa was not open (only in winter), Sauna could have been used on request, but no lounger to relax afterwards, because area was closed - Breakfast is rather limited in choice and quality (examples for what we missed: fresh orange and other juices, better coffee, extended front cooking with more than fried egg e. g. fresh made pancakes with cholocolate sauce, look for examples at other hotels like Iberostar) - Rooms are rather old fashioned, especially bathroom - heater was not working anymore even if it was cold

Punti positivi: It’s an excellent hotel with extremely friendly staff.And the room decoration was perfect and exceeded my expectations!The sea view was fantastic and sunshine was wonderful! I will come back!

Punti negativi: Nothing!Everything is perfect.

Punti positivi: Amazingly professional and courteous staff, fantastic cuisine and service !

Punti positivi: Nothing

Punti negativi: The hotel is next to the largest disco in Palma. Lots of dead drunk germans making primal sounds. The breakfast was cold. Terrible stay!

Punti positivi: Breakfast was incredible so much choice Location is literally next to beach Pools offered good fun for children indoor and outdoor Sauna was amazing Room was great size Very spacious hotel

Punti negativi: No Aircon until may

Punti positivi: Clean and location was at the beach. Good place for yiung adulta to get drunk. Not much for families.

Punti negativi: Tried to make us pay for things twice. Accused us of stealing towels while we brought thse back as promished.

Punti positivi: Buona colazione

Punti negativi: Posizione vicino mega park, rumorosa e csotica

Punti positivi: It was great and they had a variety of food and alot of fresh fruit.

Punti negativi: Time of closing at breakfast time.

Punti positivi: posto tranquillo e rilassante

Punti negativi: mancanza del bidet in bagno

Punti positivi: Pool area, close to golf, beds big and comfortable, nice restautants, good fitness room, anything around golfing perfect

Punti negativi: Sanitary installations partly old like even in a suite the toilets are not separated from the bathroom, we had to argue to get a room we booked but still never had sun on the balcony

Punti positivi: The staff are extremely helpful and friendly. The amenities are very good.

Punti negativi: The pancakes at the breakfast are not made on spot - in fact these are frozen pancakes which sometimes were just defrosted and still fridge cold. The manicure and pedicure services at the spa were not of the quality expected.

Punti positivi: Great location, nice pool area, convenient parking

Punti negativi: Restaurant choices too limited

Punti positivi: Staff were really friendly and helpful.

Punti positivi: The hilly, quiet location overlooking the golf course is lovely. The pool area is really nice and the tennis courts and gym were great. Golf course lovely. Terraces, spa etc very nice. Big balconies. Staff were very good. 5 minutes from Palma by car.

Punti negativi: Rooms need updating a bit and the food choices were just average and expensive. Outside is 5 star, inside is nice but could do with some..... rejuvenation! No other restaurants or bars in the area so you need to go elsewhere by car/taxi.

Punti positivi: Quiet location, in beautiful setting.

Punti positivi: Staff were really friendly, food was good, very well maintained property and super clean, we had a great time, the kids loved the family pool.

Punti positivi: This place was just awesome! I really liked the stuff and the area of the hotel. Pool was very clean and nice! Stuff very helpful! Very good breakfast! And Very quiet place, You can sleep so good.

Punti negativi: Only thing, they could have a shuttle to the city once in the morning and back in the evening, so that people could go to town. Although the taxis are also available in 5 min.

Punti positivi: Swimming pool- child friendly

Punti negativi: Bed

Punti positivi: staff were very good

Punti negativi: room was a little small

Punti positivi: Everything was lovely!

Punti positivi: Prime location Beautiful views Spacious room

Punti negativi: Unfriendly staff Just two (and very small) elevators Poor breakfast Mediocre room service In general, having stayed at several 5* hotels worldwide I am surprised to see that this place boasts the five stars. Not even close to Marriot, etc hotels.

Punti positivi: L'accoglienza e la professionalità del servizio reception La silenziosità e la pulizia della camera La terrazza panoramica in cima al 6° piano con il bar e la piscina La posizione dominante rispetto agli altri e la comodità rispetto alla spiaggia

Punti negativi: Il comportamento maleducato di un cameriere del bar in terrazza che ha parlato male dell'hotel dove lavora L'attesa di un'ora e mezza per avere un club sandwich in terrazza La mancanza del bidet in bagno

Punti positivi: Excellent Location

Punti negativi: Nothing

Punti positivi: Ottima posizione sul lungomare di Playa del Palma - ottima colazione - camera con terrazzo privato e Jacuzzi merita

Punti negativi: nulla

Punti positivi: accettano solo adulti, la presenza fisica ed attenta dello staff,ed il numero di personale, tranquillità anche con finestre insonorizzate, l'arredamento di camere ecc.., le diverse postazioni di relax (tetto,parco entrata, piscina).

Punti negativi: il tragitto per uscire ed entrare da piscina o mare ( o si passa davanti alla reception oppure attraverso i tavoli di chi fa colazione) specie quando non si é presentabili dopo un bagno... mhhh..

Punti positivi: Cleaning lady is very nice. Breakfast is very good. All is perfect!

Punti positivi: Location, breakfast, swimming pool, proximity to the beach, the restaurant. Quite quiet despite facing the main road close to the beach

Punti negativi: Small room for a 5 stars hotel, lateral see view towards to Mc Donald’s

Punti positivi: Friendly and kind people at the reception.

Punti negativi: Half board was the worst experience ever, not worth a 5 star hotel. In addition to restaurant Garonda, we also had the choice of 2 other restaurants with which they work. In both restaurants, hotel guests received a limited card compared to the other restaurant visitors and the dishes were also of inferior quality. Should this be the standard for a half-board in a 5-star hotel, I would only book a room with breakfast. If only I had known ...

Punti positivi: Disappointing service from the front desk

Punti positivi: We had a great stay at Pure Salt. The staff are very welcoming and helpful. The hotel is is right in the beach and our room had great sea views. Excellent breakfast on the patio over looking the sea. The roof top bar and pool is a great place to see the sunset.

Punti negativi: Nothing

Punti negativi: The staff were incredibly unhelpful, rude and made my stay very uncomfortable.