Hotel a Palma di Maiorca

Punti positivi: Location, staff, 24 hour room service

Punti negativi: Nothing

Punti positivi: Great location and the service from the staff was first class. Great hotel.

Punti negativi: Nothing!

Punti positivi: Comfy beds; nice setting; tastfull decoration; excellent breakfast; very kind staff;

Punti negativi: Cold water in the shower;

Punti positivi: The location was amazing. Very clean, and great staff. Views and pool on top level were perfect.

Punti negativi: The top bar/restaurant could have had a wider range of smaller bar snacks.

Punti negativi: The breakfast was expensive per person per night. We had a standard room, but at €300 per night, I would have expected a much better view than the one we had. We couldn't open the curtains at any point in the day, due to the fact that we were directly opposite apartments that could see straight into our room. The fact that the hotel had a roof top bar was a massive selling point and to be honest it was fantastic with good waiter service, readily available sunbeds and amazing sea views. I am sure if you book a room with a sea view, the hotel experience would be so much better though I am not sure just how much you would need to pay per night. The view from the room was a real negative point, but in truth the only one.

Punti positivi: Very good breakfast and excellent service

Punti negativi: Nothing

Punti positivi: Amazing breakfast. Upgrade the standard room because it was without light at all and small. Should take a room with sea view. The pool on the roof is amazing and made our vacation.

Punti positivi: Es Príncep is AMAZING!! It’s located right in the heart of Palma and is within walking distance to the beach, shops, and restaurants! The hotel is decorated very nicely and is extremely CLEAN!! The staff are so helpful and nice! We arrived earlier than our check in time and the hotel allowed us to check in 3 hours early with no extra charge. This was so so nice of them! The roof deck plays lovely music in the evening and has the best view of the cathedral and Palma. The swimming pool is so clean and there is plenty of space to lay out! The roof deck is very big and has cabanas as well! The drinks are also amazing!! I would 100% stay at this hotel again! If you are planning a trip to Palma and want to stay in the city I would stay at Es Príncep and look no further!!!

Punti positivi: Colazione, posizione, camera, terrazza, la vista e la cordialità del personale

Punti negativi: La piscina è piccola per una struttura nuova e meravigliosa come questa

Punti positivi: It’s the best hotel in Palma.

Punti negativi: Parking fees

Punti positivi: Initially we were concerned on arrival because our room was not ready however the receptionist immediately told us we were going to be upgraded to a Junior Suite complimentary and whilst that was being prepared we were given complimentary drinks at the pool bar. The staff were excellent, helpful and ensured we had a wonderful break. Will use the same hotel again if we return to the same area.

Punti positivi: Hotel is modern and spotless. We had half board and food was excellent. Pool area is nice and facilities in general very functional. Beach is only 200 meters from hotel gate. Service was also pleasent and especially Dominika worked hard to keep children and adults entertained.

Punti negativi: It is surely not the most quitest part of Mallorca around the hotel and the beach is crowded by young party people. Did not bother us, but good to know, especially if planning to spend a peaceful beach holiday.

Punti positivi: The hotel is perfect. The truth is that the hotel is in the middle of a party location, but no matter, because within hotel resort there is a peaceful atmosphere.. The breakfast was remarkable as well as dinner. This was our honeymoon and we got a champagne and a cake for the gift. From now on we only go to Hipotels hotels.

Punti positivi: Stupenda struttura e ottima gestione di tutti servizi offerti. La

Punti negativi: Nessuna conoscenza della lingua italiana

Punti positivi: Everything was incredible. The service was great and l the facilities were impeccable

Punti positivi: Colazione e cena di qualità; ottimo il bar/ristorante in piscina.

Punti negativi: Nulla

Punti positivi: Modern, clean and friendly. Easy to reach from the airport (15 mins). Excellent buffet.

Punti negativi: Be aware you are only a few meters away from Ballermann. Otherwise great location, facilities and staff.

Punti positivi: The hotel is very modern, clean and new. Staff are very friendly. Great location to beautiful beach, bars and restaurants. Food in the hotel is very good I would recommend half board option well worth the money. Room very spacious with great balconies. Sister hotel on the same location and it’s possible to go between and see their entertainment and have a drink on their roof top bar with fab views.

Punti negativi: I just found the pillows a little uncomfortable and my massage in the spa was also disappointing. Apart from that everything else was fab!

Punti positivi: Comfortable bed Nice pool view for the rooms that had it Very good breakfast and with a lot of options to meet everyone’s expectations

Punti negativi: That the gym schedule started at 8 a.m and that was quite an inconvenience for those who wanted to go early

Punti positivi: Everything was perfect and exceeded our expectations. We only had breakfast at the hotel, which was great and a good value. We visited other 4 stars hotels in the area, and this was - by far - the best. New, modern, extremely stylish, elegant, super clean. Fitting name for the place. Overall, great hotel.

Punti negativi: Area was just ok, across from a (famous) local drinking spot (never seen so many drunk teenagers in my life). View from the room was full on drinking spot, plus peekaboo sea. Every morning, we had full view of the employees sorting out recycling (aka beer bottles) at that place, plus a faint smell of garbage. So we did not spend any time on the balcony, but we only stayed in the room for sleep anyway.

Punti positivi: First of all the hotel which is fantastic. Is a microsystem which involves and roll you up with entertainment activities and sport facility such as the two outdoor swimming pools surrounded by sunbeds and umbrellas and palmas. Secondly the room which is a mini apartment (in terms of spaciousness, is airy, and super clean) complete with terrace. Third, the staff who is polite. Fourth, the food based on buffet with a lot of choices both at breakfast and dinner.

Punti positivi: The food was amaizing. Because we've been there twice, they upgraded our room into a better one! The staff is super nice and the service is very good. Everything is very clean! The next time we will be in Mallorca we will definitely go back to this hotel. Vanja

Punti positivi: We loved the location, the cleanliness, the staff and the rooms were amazing!

Punti negativi: There wasn’t anything that I disliked!

Punti positivi: Stanze eccezionalmente pulite, personale cordiale e disponibile, ottima colazione e ristorante.

Punti positivi: Very nice hotel, amazing service and very kind staff

Punti positivi: Posizione, staff disponibile, camere pulite. Complimenti per la colazione Tutto cibo fresco e di qualità

Punti negativi: Unica pecca i bagni senza finestre

Punti positivi: The location was good everything was clean and functional.

Punti negativi: Being able to see the person showering in the bedroom

Punti positivi: Staff is amazing! Super friendly and professional.

Punti negativi: -

Punti positivi: always a good breakfast although this year's egg maker was a bit slow. Great choices of everything though.

Punti negativi: This year the staff seemed slower, also when having a drink on the terrace the tables were always wet with the ice in the glasses but we had to ask for them to be wiped and beer mats. Also, last year we could have our evening meal outside but this year we had to eat inside the restaurant, which was a bit dull.

Punti positivi: Pool area at top of hotel Bar area at front of hotel Position overlooking bay Excellent staff

Punti negativi: Small bedroom Lack of wardrobe space

Punti positivi: Beautiful pool terrace, great clean room, and amazing breakfast spread

Punti positivi: Everything was amazing. Looked at the other locations, using the bicycle: this hotel is placed at the best possible place!

Punti positivi: The hotel staff is very friendly. The property is directly across from a quieter beach.

Punti negativi: The rooms are a bit small.

Punti negativi: We enjoyed everything, location, room, food.

Punti positivi: Yes every thing was 1st class..

Punti negativi: May be it would be good to have a few good quality news papers available in the lounge area but not a major issue.

Punti positivi: The location in the centre of Palma was excellent. The staff couldn’t have been more helpful. The breakfasts were outstanding and we were able to sit outside on the terrace every morning. Nothing was too much trouble and I was able to get a perfectly boiled egg every morning!! Outstanding value for money.

Punti negativi: Everything was perfect for us right down to the little chocolates every evening.

Punti positivi: An extremely nice boutique hotel right in the centre of the city! Very personalised service and check in greetings directly from the hotel manager. Got upgraded at reasonable extra costs. Will definitely stay here again!

Punti positivi: The location and the setting is just beautiful The pool area is small but caters for its purpose Although the pictures might be a bit deceiving Rooms are clean and comfortable

Punti negativi: Pool area small if you want spa facilities make sure you book in time as the staff is not in the hotel On a constant bases A bit disappointed as I’m used to just check in and book

Punti positivi: Friendly, helpful staff. Nice location. Excellent restaurant. Welcome cava.

Punti negativi: Shower resulted in wet bathroom floor; unsightly dark stain on carpet (rm. 12).

Punti positivi: Very very classy. Staff were superb rooms very very comtable but a little road noise

Punti positivi: Amazing location, excellent staff who were super helpful. Lovely restaurant with wonderful food and great ambience.

Punti positivi: Great location for hotel and very friendly staff. Very nice rooms with efficient room service. Very comfortable bed, good bar with coffee and tea. Lovely terrace on top floor for sun bathing.

Punti negativi: In house restuarant did not meet the expectation - not very authentic Japanese

Punti positivi: this is our second stay at this hotel and will be booking again for next year as we love everthing about it

Punti negativi: nothing

Punti positivi: Location Ambience

Punti positivi: The location, very nice common areas, staff very friendly, nice breakfast, 100% reccomended

Punti negativi: I like everything

Punti positivi: The hospitality is spotless

Punti positivi: Il nostro soggiorno è stato magnifico, la struttura è dotata di ogni comfort: le piscine sono fantastiche! Al nostro arrivo ci è stato comunicato che ci avevano riservato una junior suite piuttosto che la camera standard che avevamo prenotato. La stanza era magnifica e la vista era mozzafiato. Colazione e cena fantastiche. Non vedo l’ora di tornarci!

Punti negativi: Unica nota negativa: troppi pochi lettini.

Punti positivi: Tutto di qualità. Struttura modernissima.

Punti negativi: Cassaforte a pagamento

Punti positivi: The room big and clean, personal members were friendly

Punti negativi: Price too high for location and services, it is third line a little far from beach, one should pay for safe extra money

Punti positivi: The food was delicious, the staff were friendly, the room and amenities were very clean.

Punti positivi: Absolutely great hotel. Our expectations were exceeded. Can only highly recommend this hotel.

Punti negativi: My housband couldnt wear shorts and long arm shirt at dinner while some women looked like they were goingto the beach with singlet and shorts. We didnt like that - quite discriminating - and you also recommended a lokal restaurant 200 m up the Road instead. They didnt understand English and misunderstood everything we said. It wasnt the best way to spend our last day at Mallorca

Punti positivi: Hipotels is a great hotel...our accomodation was excellent and we spend our holidays in a very good mood. Many Thanks!

Punti positivi: Everything was perfect!

Punti positivi: The staff is just amazing and the variety of dishes from breakfast was outstanding. Plus, the junior suite sea view was incredible together with the heaven’s bar at 7th floor, highly recommend it. Rooms are very clean and spacious.

Punti negativi: The neighborhood is not so pleasant, not family friendly, the night life promotes drinking youngsters however the proximity to highway is very convenient for people who are pivoting by car to remote beaches. Also the bathroom perks could of been better, they seemed a little cheap.

Punti positivi: Everything and the food is amazing !

Punti positivi: Food,accommodation,facilties top class.Staff at all posts were courteous,polite,pleasant and eager to please.Nothing was too much trouble.Entertainment was provided for a few nights at Dinner time,7.00-9.00 pm.Service at mealtimes was impeccable.A wonderful hotel and a wonderful holiday .e

Punti negativi: Nothing to dislike at all

Punti positivi: Everything about the hotel is very good! Good food, nice and helpful staff, nice rooms.

Punti negativi: A lot of noise and drunk people on the streets

Punti positivi: Staff molto accogliente Colazioni abbondanti e cene a buffet abbondantissime e buonissime, il Wi-Fi è presente nella struttura e l’albergo si trova a 10min in taxi dall’aereoporto.in questo albergo non troverete bambini che corrono e fanno casino proprio perché è adult only

Punti negativi: Purtroppo sulla strada davanti all’albergo di notte girano un sacco di tedeschi ubriachi e fanno veramente casino,l’ultima notte ho sentito in corridoio due tedeschi che canticchiavano ad alta voce e facevano casino,forse la direzione dovrebbe riprendere questi soggetti

Punti positivi: Very nice and friendly staff. The minute you arrive you feel right at home. :). Perfect location, excellent food, personable and friendly service. Highly recommended it.

Punti positivi: This is a fantastic hotel, close to the airport, clean and with lovely staff. We went half board and the food for both breakfast and dinner was excellent.

Punti negativi: The only downside is that the hotel is close to a couple of noisy bars and the sound did travel which was a shame. We’d still go back though. All in all an excellent hotel

Punti positivi: Ottima posizione, zona prevalentemente tedesca. Non capisco coloro che si lamentano del fatto che ci siano "tedeschi ubriachi" a tutte le ore del giorno, fa parte della zona ed è caratteristico, inoltre non danno fastidio, molto meglio di alcuni nostri connazionali da sobri. Colazione e cena erano super, grande scelta e grande differenza nei vari giorni.

Punti negativi: Il personale in sala un po piu' rilassato, alcuni sembrava avessro fretta di chiudere tutto e preparare per il servizio successivo, capisco tutto però gli orari di chiusura vanno rispettati senza mettere fretta a chi sta cenando o facendo colazione. Unico neo sulle spiagge c'è un eccessiva e invasiva presenza di vucumprà e cinesi pro massaggio che a lungo andare stanca, ma anche questo fa parte della zona e va accettato.

Punti positivi: The hotel and staff are super nice, friendly and always willing to help. The location is great, just 50 meters to the beach. The room, outdoor and indoor pool are extremely clean. Breakfast is great.

Punti positivi: Staff attention to detail

Punti negativi: Very little the hotel could do to improve

Punti positivi: Una bellissima accoglienza fatta dal direttore sig. Christian! Pulizia al TOP. Grazie mille a tutti per aver reso il nostro soggiorno memorabile!

Punti positivi: Great Breakfast, great location, great staff! Thank you very much Hammad!

Punti negativi: rooms not so big

Punti positivi: Sea view (a bit far, double rooms are in the back side of the building), breakfast and dinner (half-board worth the money), warm indoor swimming pool, quite central location, clean rooms.

Punti negativi: Horrible neighborhood: noisy, 98% German drunk teenagers, 2% street sellers, between men-only bars and night clubs. Worst beach experience in years. Most of hotel guests are 40+. Weird check-in: you asked to provide same credit card you used for booking to pay taxes before you even get your keys. All public areas are smoking-friendly, so breakfast outside, laying by the pool and sitting at the balcony at any moment come with cigarette smell. Also loud music on balconies are quite normal, so don't expect enjoying sunset in silence. Pool towels only for €20 cash deposit, no bathrobes or slippers in the room (good luck with spa). No free water (tap water are not for drinking). Quality has nothing to do with the price.

Punti positivi: Good location. Near Beach

Punti negativi: Not suitable for young people who want to drink.

Punti positivi: Location , architectural interior style , bed , rooftop bar I’m a trained interior designer so I always love to stay in hotels that are beautifully designed , this didn’t disappoint . Stunning !

Punti negativi: Nespresso machine model in room didn’t work No on/ off button . I tried to turn it to find it , ( in its dark cubby hole ), water everywhere , so I had big clear up job on my hands Adding pictures to this review also problematic, you can’t delete the ones with wrong orientation !

Punti positivi: Fantastic location. Beautifully designed hotel.

Punti negativi: Our room was slightly small. This was just bad luck as I’m sure the other rooms are perfect. There was no umbrella shade on the sun beds.

Punti positivi: hotel is superb, location, staff and facilities

Punti negativi: we stayed in the junior sweet this time. Unfortunately although the views are stunning the noise from the square is too much. Woken at 0400 most days. The room has little sound proofing. other / more affordable rooms are better

Punti positivi: Un'esperienza UNICA, favolosa e da ripetere assolutamente. Grazie a tutto lo staff. Ritorneremo presto!

Punti positivi: The staff, the comfy beds, the location, the design, interior courtyard, the rooftop deck was amazing! Everything was perfection!

Punti negativi: Nothing - pure heaven!8

Punti positivi: Beautiful hotel in a gorgeous part of the old town of Palma. The roof terrace is wonderful with stunning views over the basilica. Room was extremely comfortable. Everywhere is understatedly elegant. Restaurant is amazing - we had a wonderful dinner there one evening. The tasting menu was particularly beautiful. Breakfasts are very good. Great cocktails at the bar. Just loved it.

Punti negativi: A tiny gym in the basement which wasn’t very welcoming or well stocked. Clearly it’s not a priority for the hotel, which is fine.

Punti positivi: Beautiful hotel, in very central location with great staff and service. Could not fault it.

Punti positivi: Everything was just perfect - with small special touches and amazing staff.

Punti negativi: Liked everything

Punti positivi: The staff were all fantastic - We were very well looked after

Punti positivi: Staff were amazing - attention to detail, advice on places to go, booking restaurants, service at the hotel was world class

Punti negativi: Our room looked on to an internal courtyard - would have liked a view...

Punti positivi: Exceptional building, facilities, staff and views. Not the cheapest hotel but difficult to find any faults. Wonderful for special occasions.

Punti positivi: Superb food and the stay was truly an outstanding experience

Punti positivi: Unforgettable experience. Hotel is gorgeous and staff is amazingly friendly and helpful. We had an amazing time.

Punti positivi: Lovely rooms, beautiful gardens, spectacular pool, superb food in the Oleum restaurant and a good breakfast

Punti negativi: Service in the restaurant was slow

Punti positivi: fantastic! in the middle of the mountains, the terraces, the smell of trees and pinjes, the view,the calmness

Punti positivi: Il posto è incantevole dentro e fuori, la suite nr. 12 è un sogno, lo staff è molto gentile, la colazione è ottima, abbiamo cenato nel ristorante del albergo con piatti eccellenti, ci piacerebbe ritornare !

Punti positivi: The venue Room 30

Punti positivi: Beautiful property, quiet room, lovely views

Punti negativi: Terrible WiFi almost no connection. The maid kept bothering me, even when do not disturb sign was in use. Hotel changed me €29 for a night cap 1 shot of Hennessy.

Punti positivi: Everything perfect, wonderful stay, great breakfast, superb Valentin’s Menu

Punti negativi: Many Crumbs in the armchairs in the restaurant

Punti positivi: A beautiful small hotel with knowledgable and passionate staff who made our stay even more enjoyable. Bryant and the front of house team were superb. Thank you for an amazing stay xx

Punti positivi: Loved loved loved this hotel . After the overpriced mediocrity in Deia , Son Net is an absolute gem set in stunning countryside and worth every penny. we likened it to a Spanish Cliveden with fantastic pools whilst we were there . The house , the stunning pools , the mature grounds, the mountain views, the interior architecture blending old with new.... As a trained interior designer I love to stay in beautifully designed places, this didn’t disappoint . The corridor swag curtains , the lapis blue and white tiling , the lounge bar, our own jacuzzi terrace - the main terrace - all totally lovely !

Punti negativi: Pillows on the bed. No large 60 x 60 Cm cushions for sitting up in bed or just lounging . Only two long sleeping bolster pillows. Couldn’t sit up in bed easily , no spares in room. A tiny detail which 90% of hotels have so I don’t know why they didn’t have them- neck ache sitting up in bed otherwise

Punti positivi: I have stayed at this hotel several times and am never disappointed. It is small and very personal and the staff are all extremely helpful and friendly. Breakfast on the roof is wonderful; the beds are incredibly comfortable; the rooms are spacious but the thing I love most is the peace and quiet despite the fact that all that Palma has to offer is just a stones throw away. It's a little oasis of calm.

Punti positivi: All the people who work at this hotel are exceptional. They are a great team and make everyone feel very welcome. Very customer focused and very knowledgable on wonderful Palma restaurants. The building is even better than we expected. We highly recommend this hotel and Palma, which has recently gone through a transformation. Visit Palma soon because it’s unlikely to stay as good as this.

Punti positivi: Beautiful boutique hotel ..with most comfortable bed that I have ever slept in !! The food is fantastic too ! We had dinner there 3 out of our four nights because it was so good. All in all ..just perfect. Thank you guys for being so smiley and helpful

Punti negativi: Nothing

Punti positivi: Everything was fab, especially the lovely staff, and the best breakfast in Palma.

Punti negativi: Nothing, all was good

Punti positivi: Boutique - with very attentive staff in all parts of hotel Rooms were amazing and very comfortable

Punti negativi: Not applicable

Punti positivi: The staff were professional and courteous and went further than expected to make us comfortable. I would recommend staying here if you like attention to detail and personal service.

Punti negativi: The location was a bit further from the Old town centre but still nice views. The city walls made it a bit hard to get to the sea.

Punti positivi: Room was comfortable, interesting touches. No kettle etc but hair straightening tongs.. Massive comfortable bed. Great view from terrace nothing from room apart from small alley. Staff very helpful and friendly.

Punti negativi: No kettle, view of city was of small alley and building being renovated. Very expensive... Room service from terrace only if got lift down to reception/bar, no telephone...

Punti positivi: New, beautiful, good size and nice view room, staff very helpful, good breakfast

Punti negativi: Not so close to downtown area !

Punti positivi: Staff extremely friendly and helpful. Great location easy walking distant from Cathedral.

Punti negativi: The outside environment wasn’t the best.

Punti positivi: The staff was excellent and extremely accommodating. Beautiful comfortable accommodations. Extremely clean.

Punti negativi: Loved everything. Can not wait to return to Majorca.

Punti positivi: Tutto

Punti negativi: Niente

Punti positivi: Staff were ultra friendly and eager to please

Punti negativi: Slightly away from the centra of Palma but my wife is a golfer so perfect for her

Punti positivi: Staff are amazing ! Andres , the best waiter ! Angel the concierge gave us the best recommendations

Punti positivi: This hotel was perfect for us. I was traveling with my mother and daughter (2 y/o). The staff could not have been more hands on and friendly. The rooms are very modern and comfortable. We loved the pool and kids club (anyone welcome, but only 3+ year olds can be left in their care). Breakfast was fabulous. The view from the terrace is second to none. We will be back!

Punti negativi: The kids food menu was fairly limited and also pretty expensive, especially when trying to feed a two year old who only really wants a tiny portion. In general we found that most people eat in Palma in the evenings, although this was hard for us with my daughter. Palma and the beaches are c15 min taxi away. There is no in-house baby sitting service but an external provider can be used (min three hours - €65). We didn’t use them in the end but they appeared professional and reliable.

Punti positivi: Ottima posizione, buffet a colazione ricco Personale gentile e premuroso

Punti positivi: Absolutely everything

Punti negativi: Absolutely nothing to dislike

Punti positivi: Stunning building, very polite and helpful staff and an amazing breakfast. Superb room.

Punti negativi: They are building new units around the hotel which detract from the location and it is not great to stay next to a building site. The tiles on the terraces burnt our feet!!

Punti negativi: la comunicazione per la prenotazione troppo laboriosa

Punti positivi: The standard of the room was exceptional. Pristine. No scuffs or scrapes that you usually find in a hotel.

Punti negativi: Liked everything

Punti positivi: Everything

Punti positivi: Great location with fabulous views over Palma. The rooms and lovely and clean and the staff attentive and helpful

Punti negativi: The pool was very busy and there is not a lot of shaded area around the pool. It would benefit from some sort of cover in areas

Punti positivi: The staff, the property.... everything!!

Punti positivi: great time

Punti negativi: nothing

Punti positivi: ottimo ristorante, ottima posizione, staff sempre sorridente

Punti positivi: Struttura elegante,pulitissima e staff cordialisdimo.Camere molto grandi e confortevolu,cibo di alta qualità.

Punti negativi: Una piccola pecca la Spa,minuscola ed essenziale.Troppo minima per un hotrl a 5 stelle,sembra la spa di una villa personale.

Punti positivi: We enjoyed the Breakfast buffet - the Property was very clean and staff helpful.

Punti positivi: + fantastic food + TOP location + rooms were very clean and spacious (even standard rooms) + wasn’t very crowded, although the hotel was fully booked + staff in the restaurant, bar and the pool were great + parking service was cool (like a valet, but they park on nearby streets) + cool atmosphere in the Sunset bar, nicely decorated, good music and drinks, comfortable couches and chairs + delicious food in the Marea restaurant right in the hotel - great place for a lunch, they also offer a 25% discount, if you’re staying in the hotel

Punti negativi: - common areas (windows in the corridor, mirrors in the elevator) were extremely dirty, definitely not up to a standard of a 5* hotel. We tried communicating it to the reception as a feedback, but the receptionist got very defensive, as if we were accusing her personally - staff in the reception did not make me feel welcome. It felt like they didn’t take any responsibility to what was happening in the hotel. Forced smiles which faded away as soon as you turned away (even sooner).

Punti positivi: location and pool

Punti negativi: gym we asked for joint rooms and we were separate from our kids. 6th and 2 nd floor.

Punti positivi: Everything was perfect all over.

Punti negativi: Nothing

Punti positivi: location, hotel, pool etc great

Punti negativi: the bathrooms in the rooms don't have doors on which is really not very discrete - instead there is just a glass door for the toilet. Everything about this hotel is BRILLIANT but we wouldn't stay again just because of the bathrooms in the rooms

Punti positivi: Breakfast buffet is good. Rooms are great, beds comfy. Pool area sufficient, lots of chairs and great service. Location top class. Just turn left when you exit to the beach for all the best restaurants. Rooms do feel overpriced but offset by very reasonable drinks and food menu

Punti negativi: Pool is quite small but sufficient. Rooms feel overpriced

Punti positivi: colazione e cena ottima con ampia scelta dei cibi per ogni tipo di esigenza.

Punti positivi: Great location, see view room was amazing, loved waking up to the beautiful view, white colours and a very clean room. The hotel offers a lot of extras, we never laid by the pool empty handed, the staff brings around cocktails, water, ice creams constantly. The seafood buffet was great! Entertainment program is fantastic, we enjoyed daily aqua activities and live music at the sunset bar.

Punti negativi: Was unexpectedly charged extra for a child, no one to meet at the door and help out of the taxi, had to climb the stairs with luggage by ourselves.

Punti positivi: We upgraded our room to take advantage of the rooftop infinity pool and inclusive drinks. This was lovely as it never got too busy. There were always enough sunbeds for people to lay on. The pool never got too busy. Sitting up there one of the highlights of the trip as it was so peaceful. - Great breakfast options - Great dinner options - Rooms were really a good size. Were never on top of each other - Stayed on 6th floor so had a really good view of the sea - Staff friendly

Punti negativi: - Rooms could do with a bit more colour and made to feel a bit more homely - Had a pleasant stay but think overall was a bit too expensive for what it is. - It is a substantially big resort so I understand the buffet style lay out for dinner but could be a bit chaotic at times. When spending 400+ per night, I'd probably prefer a more served dining experience. Had to get up a number of times to order water from staff.

Punti positivi: la cordialità del personale.

Punti negativi: La cucina abbastanza scadente. Il prezzo finale assolutamente sproporzionato rispetto a quanto ricevuto.

Punti positivi: Posizione ottima, di fronte alla lunghissima spiaggia di Palma, ma nella posizione più tranquilla. Camere confortevoli. Ottimo cibo sia nel ristorante che nel bar zona piscina. Terrazza panoramica all'ottavo spettacolare. La domenica organizzano anche la serata latino americana dove puoi ballare e divertirti. Abbiamo passato una vacanza bellissima.

Punti positivi: Great location, quite place, hotel is not to big that’s great

Punti negativi: empty and cold room, just bed and white walls, looks like it's not finished .. uncomfortable bed, no cloaks and slippers ..

Punti positivi: Place, restaurant, pool, staff, price.

Punti negativi: Nothing

Punti positivi: Clean, modern, close to beach. Rooftop bar was nice.

Punti negativi: Cleaners noisy in other rooms early in the morning.

Punti positivi: Amazing location, on the main promenade, 10 meters away from the beach. Very friendly and helpfull staff, rooftop bar with amazing view. Very good breakfast with poolside seating. Hotel is very well maintained and clean. If i come back to Mallorca i would choose this hotel again.

Punti negativi: Rooms are a bit small but good enough for short stay.

Punti positivi: The location was fantastic, we had a beautiful room on the 5th floor with a gorgeous sea view. The roof top terrace is amazing. Hotel entertainment was also great, especially the Spanish dancing one of the nights on the rooftop terrace. Beautiful breakfast also and very friendly staff in the restaurant and bar.

Punti negativi: The toiletries could have been better and included conditioner. Such a minor thing, overall an excellent hotel. If the bar on the rooftop terrace was open every day it would have been nice. Our first few days, at the end of July must have been quieter as in the mornings there was no issue getting chairs by the pool and no one held chairs by putting towels on them. Something should be done to prevent people putting towels on chairs to hold them.

Punti positivi: Struttura praticamente perfetta in una posizione ottimale per tutti i servizi necessari, anche la fermata dell’autobus a pochi passi!

Punti negativi: Tutto ok! Niente da segnalare!

Punti positivi: Personale molto accogliente e simpatico; un grazie in particolare lo rivolgiamo ad un cameriere, Xisco, che ci ha regalato tanti sorrisi, mettendoci sempre a nostro agio. Una permanenza all’insegna del relax. Struttura vicina a ogni esercizio commerciale da ristoranti , bar , supermarket!

Punti positivi: Very clean. Rooms had comfortable beds and lovely bathroom. Good tv channels. Nice pool and opposite lovely beach. Excellent range of drinks and cocktails. Amazing breakfast! Caters well for dietary needs.

Punti negativi: Sun beds made of black metal which meant they got uncomfortably hot. Lack of tea and coffee facilities in room.

Punti positivi: Praticamente tutto!! Ottima la posizione e lo staff! Cucina buonissima e non ripetitiva. Le camere molto pulite, in generale tutto era molto ordinato e pulito. Mi sono sentita quasi come a casa.

Punti negativi: Nulla

Punti positivi: The service and waiters in the restaurant were one of the highlights. We had a sea view room and it was worth to pay a bit extra for it. Quiet and really nice small hotel perfectly located.

Punti negativi: The bed and pillows are horribly uncomfortable! The bathroom could be an issue if you are a newly in love couple. Glass doors and a stereo sound.

Punti positivi: Comfortable clean room, nice seaview. Good bed and pillow. Good breakfast, especially the fresh pressed orange juice! Desserts at the dinner.

Punti negativi: I don’t like open bathrooms - a new trend in the hotels: bathroom without door... Average dinner: not original “paella”, thin slices of fish, squid or mussels only once in a week. Missed the mallorquin specialities. Loud young people by the pool /not “adults”.../.

Punti positivi: We had a wonderful one week long vacation at Bahia de Palma. The place is beautiful, comfortable and clean, the sea is cristal clean and just a few steps from the building. They have a fantastic, but really fantastic breakfast and one night we tried the buffet dinner and even that one was very varied and fresh. We loved our stay especially thanks for the stuff, who do a really amasing job. From Julia the cleaning lady, Pedro the bellboy and Maria the barista at the rooftop bar. Kindness and always smiling. To summerize, it was one of our most memorable and perfect vacation ever!

Punti negativi: I had only few bad things to point out. The separate materass beds for me are very unconfortable, especially when you are traveling with your love... And I don't know why the rooftop bar is closing so early at 17:30, while the view of the sunset could be the best part of the day from there.

Punti positivi: Ottima qualità e varietà del cibo sia a colazione che a cena (avevamo trattamento mezza pensione). Staff gentilissimo e cordiale. Vista spettacolare della piscina all'8vo piano. Comodissimo l'accesso (per i soli clienti) dal lungomare.

Punti negativi: Peccato che la piscina/terrazza/sky lounge bar all'8vo piano non siano accessibili oltre le ore 18 (orario autunnale) in quanto ci sarebbe piaciuto moltissimo poter ammirare il tramonto sul mare da quella posizione meravigliosa.

Punti positivi: Very comfortable rooms, clean everywhere, extremeley friendly and helpful staff, superb evening buffet with great selection that changes every day - food is sustainably sourced, great pool facilities including roof top pool area. Location is great: quiet, yet only 15 minutes walk to the party area. Bus right outside hotel goes in 15 min to Palma city centre.

Punti negativi: Roof top pool closes at 6pm - why? Considering the price of soft drinks ordered in the pool area, there should be “actual” Fanta / Coca Cola available rather than the cheaper alternatives.

Punti positivi: Camera con vista mare, accesso alla spiaggia direttamente dall’albergo, staff gentilissimo, la signore delle pulizie simpaticissima ( Teresa ), cibo davvero buono

Punti negativi: Letto un po’ scomodo ( per i mie gusti )

Punti positivi: Service, Stuff, Food, Beach access

Punti negativi: Rooms are little bit small

Punti negativi: Coffee

Punti positivi: Great location. Lovely pool & great touches like free cava in the afternoon etc.

Punti negativi: Staff were very rude.

Punti positivi: First floor bedrooms have access to private jauquzi, all inclusive food was amazing so much to choose from. Rooftop pool was so nice

Punti positivi: Good location with a nice view of the sea

Punti negativi: Air con temperature could be a little colder in the room. Lowest setting is 18 degrees which reception area is colder

Punti positivi: Gorgeous view. Paid a little extra at arrival to upgrade to a better room

Punti negativi: I wish the top pool offered food for purchase and stayed open later

Punti positivi: There is a lot to like about this hotel. It is right next to the beach and is very clean and decorated with very calming blue and white colours. I felt very relaxed from the moment i arrived until when i left. The food at the hotel is excellent and was very impressed they served lobster a few times. The coffee in the mornings is very nice and better than other hotels i have stayed in the area. The fitness classes were excellent and of a high standard - we did both the yoga class and the jumping one and were impressed with the fitness team and their professionalism. The entrainment was also rather good too and loved the acrobat perfomance by the pool during the day. This is the second time i have stayed at this hotel and def will consider coming back.

Punti negativi: The room was very small and didn't have much wardrobe space - but they do have bigger rooms if you are prepared to pay more. One thing i didn't understand is why the roof pool area has to close so early - it would be wonderful to be able to stay up there into the early evening drinking co. Also the hydro pools are cold - would be nicer if they were hot.

Punti positivi: We had the great chance to be welcomed of a very friendly receptionist that offered us the opportunity to upgrade the first room we got - of course we paid for that but it was a chance. No matter that we have chosen superior room we were distributed on the first floor with sea view, but you can imagine what the noise from the street would be. She offered us the next day to move to the fifth floor and that's where the things were great. Throughout our stay she was excellent and we felt good. Even when we asked her about late check out, she assured us that it was possible, but unfortunately the next day she was not in the shift, and her colleague cut us off without even bothering to crawl in the computer is there an opportunity or not? So, overall, we are greatly pleased, but because we have come to an incredible professional. Our impression is that the others from the staff were not so friendly and willing to help.

Punti negativi: The staff and the regimen of cleaning of the rooms

Punti positivi: The hotel was beautifully kept, the staff couldn’t do enough for you and the food was 5*

Punti negativi: Location, is a bit of a German stag/ hen do area. However the hotel is set back enjoy that you are not directly involved

Punti positivi: Overall very nice hotel in terms of infrastructure and style. Modern and pretty large rooms. Very good breakfast buffet with lots of choices. Nice "underground" gym and spa (we loved the beauty treatments we got there). The swimming pool is not huge but absolutely fine, normally quite full but we always found 2 sunbeds, and the beach boy was very helpful moving them around if needed, bringing us an umbrella when we asked, etc.

Punti negativi: The only two complaints I have are about the bathroom and some of the staff respectively. In our room, the toilet was separate from the shower and only had a glass door which cannot be fully closed - so not the best if one is looking for some privacy. The shower is large and very nice (again, surrounded by glass walls), but the main issue is that the sink is separate from both the toilet and the shower, and is right next to the bed. So e.g. it's almost impossible to brush one's teeth while the other person is sleeping without waking them up. I asked for a room with a "normal" bathroom, they told me there are some but they were booked out during our stay. About the reception staff: some of them were very helpful and professional, some not so much. E.g. the gentleman who welcomed me at check-in hardly smiled and explained things to me (where/when is breakfast, how to find the spa, other services) only very fast and in a rather "unmotivated" way.

Punti positivi: The rooftop view;

Punti negativi: I did not enjoy having to wait for an hour to find my reservation through booking.com; I did not enjoy entering the room for the first time and this room was not clean; I did not enjoy having to change rooms for the second time because the air conditioning did not work; I did not like the two single beds rather than a double bed; and mainly, I did not like the reception service, there is a Japanese tepan on the roof that we need to schedule for dinner, I called on the Wednesday (17) requesting a reservation at 8pm but they told me that they would have to confirm my availability and call me back to warn you, Well, they did not call, but I called again after returning from the city tour, called around 5:00 or 6:00 PM and confirmed that they would have a schedule at 7:00 PM, I was hungry but I decided to wait in the room. On arriving at the roof (at 18:50 p.m.) I was rudely informed that my schedule was only at 7:00 PM, I waited for my schedule, at 7:00 p.m. other people were attended to before me and in disgust I was informed by another official that my schedule it was 8:00 PM At this point I left the cover and forgot my sunglasses (i have pics to comprove time anda location), there were few people in the restaurant, I was sure they would locate but they did not locate, there were 3 more days talking to a thousand people who said the same, "I'll check and return" but nobody did . I lost my patience, my quiet, my sunglasses and they the client, I will never stay in any hotel of the network Iberostar again.

Punti positivi: Gentilezza e cortesia del personale, sopratutto Elena alla reception. Struttura di alto livello, moderna e accogliente. Tutto perfetto.

Punti positivi: Breakfast buffet was great

Punti negativi: Lucnh buffet wasn't great, dinner ok

Punti positivi: We were unexpectedly upgraded to a BEAUTIFUL suite with a great view and more space. We felt like the luckiest people in all of Majorca! The breakfast was outstanding and the pool area was comfortable and service consistent. Thank you again, Iberostar!!

Punti positivi: Only the coffee quality needs improvement, everything else is perfect. Might be the Katagi restaurant from roroftop can help, they have excellent coffee. Most comfortable bed ever I have slept in. EVerything is perfect. Management needs to support lady receptionist positions, since the male luggage carrier does not want to do, what the female superior request :-( Macho vs Female.

Punti negativi: Only the coffee see above.

Punti positivi: Camere

Punti negativi: Nulla da seganale

Punti positivi: Tutto perfetto.noi non abbiamo utilizzato nulla tranne la camera per dormire. Comunque le strutture erano perfette

Punti negativi: Migliorerei la doccia da qualche problema con l'acqua che esce.

Punti positivi: Very much service oriented hotel, each wish was full filled. Big room (soundproofed) and the breakfast was great.

Punti negativi: The room service menu past might night could have a bit bigger food selection. Also local phone calls should be free of charge.

Punti positivi: Comfy beds, lovely rooms. The hotel was plastic free. Good selection at breakfast

Punti negativi: Star Prestige wasn't worth the extra. Not enough shade/umbrellas on roof top solarium, so you either had to stand in the shade or burn unless you were lucky enough to bag a brolly. Inconsistent levels of service. Also in an area loved by drunk German teenagers. Not a 5* resort.

Punti positivi: The hotel itself was very new with modern fittings and architecture. The staff were amazingly friendly and helpful. The pool area was excellent with a good bar service throughout the day. The room was amazing with probably the best shower I've ever used. I highly recommend this hotel.

Punti negativi: The only thing that is a drawback is the location which can't really be helped. The hotel is a short work to beach with a strip of bars and restaurants which is basically inundated with German groups on a drinking session. Ideal if the intent of your trip is for that but not if you're looking for a romantic dinner on the beach. Having said this, Palma is only a 15-20min taxi ride away and it has loads of fantastic restaurants.

Punti positivi: posto tranquillo e rilassante

Punti negativi: mancanza del bidet in bagno

Punti positivi: Pool area, close to golf, beds big and comfortable, nice restautants, good fitness room, anything around golfing perfect

Punti negativi: Sanitary installations partly old like even in a suite the toilets are not separated from the bathroom, we had to argue to get a room we booked but still never had sun on the balcony

Punti positivi: The staff are extremely helpful and friendly. The amenities are very good.

Punti negativi: The pancakes at the breakfast are not made on spot - in fact these are frozen pancakes which sometimes were just defrosted and still fridge cold. The manicure and pedicure services at the spa were not of the quality expected.

Punti positivi: Staff were really friendly and helpful.

Punti positivi: The hilly, quiet location overlooking the golf course is lovely. The pool area is really nice and the tennis courts and gym were great. Golf course lovely. Terraces, spa etc very nice. Big balconies. Staff were very good. 5 minutes from Palma by car.

Punti negativi: Rooms need updating a bit and the food choices were just average and expensive. Outside is 5 star, inside is nice but could do with some..... rejuvenation! No other restaurants or bars in the area so you need to go elsewhere by car/taxi.

Punti positivi: Quiet location, in beautiful setting.

Punti positivi: Staff were really friendly, food was good, very well maintained property and super clean, we had a great time, the kids loved the family pool.

Punti positivi: Great location, nice pool area, convenient parking

Punti negativi: Restaurant choices too limited

Punti positivi: super attentive staff. on site parking. grounds and facilities

Punti negativi: the food that my wife ordered was inedible due to over salting. we suffered from noise made by children in the corridor at 6am

Punti positivi: This place was just awesome! I really liked the stuff and the area of the hotel. Pool was very clean and nice! Stuff very helpful! Very good breakfast! And Very quiet place, You can sleep so good.

Punti negativi: Only thing, they could have a shuttle to the city once in the morning and back in the evening, so that people could go to town. Although the taxis are also available in 5 min.

Punti positivi: * Vicino alla spiaggia * Vista Mare * E il personale è cordiale e disponibile. * Camere pulite * Fantastica colazione a buffet * Buon buffet a cena * Buono per famiglie

Punti positivi: La posizione

Punti negativi: Manca un parking auto, in una zona affollata é d'obbligo o giro x ore...reception ai minimi termini e ti entrano in camera con pass senza chiederti permesso. Mi sono ritrovato sul balcone una persona che voleva sapere solo se andava tutto bene. Alla domanda come é entrata risposta...ho un pass....

Punti positivi: The Breakfast was really good. The pool was also nice with good view of the ocean

Punti negativi: Everything was charged extra (including the safe).

Punti positivi: Amazing staff. Really looked after us nothing was any trouble. Had a late night flight and allows us a late check no problem. The food available was first class and so was service from the staff.

Punti positivi: Excellent hotel, very clean, friendly staff, very comfortable beds, and great food with a great selection. We did the half board option and were very impressed with the quality. Good value. The staff had little extras for the kids which were well received

Punti negativi: The location is great that it’s right on a popular beach, but the crowd the beach attracts isn’t really family friendly. Next time we would stay on the less “party” northern side. Also as we were between seasons, the indoor pool wasn’t heated and too cold to swim in. It was one of the main reasons we booked this hotel so a little disappointed there

Punti negativi: The food, I didn't like the dinner buffet.

Punti positivi: - Personnel is very courteous and always tries to find a solution for a problem in minutes - Dinner buffet ist very good in quality with lots of choice - Lovely welcome / dinner at night at arrival (1am) and prepared small breakfast at checkout (4 am)

Punti negativi: - Spa was not open (only in winter), Sauna could have been used on request, but no lounger to relax afterwards, because area was closed - Breakfast is rather limited in choice and quality (examples for what we missed: fresh orange and other juices, better coffee, extended front cooking with more than fried egg e. g. fresh made pancakes with cholocolate sauce, look for examples at other hotels like Iberostar) - Rooms are rather old fashioned, especially bathroom - heater was not working anymore even if it was cold

Punti positivi: It’s an excellent hotel with extremely friendly staff.And the room decoration was perfect and exceeded my expectations!The sea view was fantastic and sunshine was wonderful! I will come back!

Punti negativi: Nothing!Everything is perfect.

Punti positivi: Amazingly professional and courteous staff, fantastic cuisine and service !

Punti positivi: Nothing

Punti negativi: The hotel is next to the largest disco in Palma. Lots of dead drunk germans making primal sounds. The breakfast was cold. Terrible stay!

Punti positivi: Breakfast was incredible so much choice Location is literally next to beach Pools offered good fun for children indoor and outdoor Sauna was amazing Room was great size Very spacious hotel

Punti negativi: No Aircon until may

Punti positivi: Clean and location was at the beach. Good place for yiung adulta to get drunk. Not much for families.

Punti negativi: Tried to make us pay for things twice. Accused us of stealing towels while we brought thse back as promished.

Punti positivi: Buona colazione

Punti negativi: Posizione vicino mega park, rumorosa e csotica