Trova voli economici per Connecticut

"It took an hour for our luggage to arrive on the carousel. Everything else was fine. But I’ve never had to wait so long for my luggage. At the end of a very long travel day it was not what I would have hoped for."

Punti negativi: "I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly."

Punti positivi: "crew was ok. entertainment ok"
Punti negativi: "they always give us seats way back in the plane."

Punti positivi: "Very uncomfortable seats and careless crew"
Punti negativi: "The worst food and service ever. Very disappointed"

Punti positivi: "the “salad” lunch before landing was excellent"
Punti negativi: "a cleaner plane and the second lavatory upfront was minuscule"

Punti positivi: "Crew was nice"
Punti negativi: "All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens"

Punti negativi: "The worst experience ever. The head flight attendant provided the worst customer experience ever. She should be terminated immediately."

Punti negativi: "It was late"

Punti positivi: "Loved the pilot telling us a little about the flight crew and their piloting experience(Air Force) , and how he kept us abreast of flight status/timing , as well as our location at various points along the route. The crew was very very nice!"
Punti negativi: "More leg room"

Punti positivi: "Amount of food!"
Punti negativi: "Quality of food!"

Punti positivi: "Crew was friendly"
Punti negativi: "Food was not good"

Punti positivi: "The seat was horribly crunched, especially for the 6'4" guy sitting next to me"
Punti negativi: "the only complaint is the inadequate space in the seat for 9 hours. In the connection flight from Detroit to Denver I sat in Comfort + and it was great."

Punti positivi: "The plane was not full, so the stewardess put my wife and I by the exit seats. I am a tall guy and really appreciated it!"
Punti negativi: "Both connecting flights were very tight time wise, and the gates were at opposite ends of the terminal. Couldn’t delta flights be closer together?"

Punti negativi: "WiFi"

Punti negativi: "The customs and border inspection station in Atlanta is an absolute disaster."

Punti positivi: "Pre-Boarding was very good"
Punti negativi: "Meal service and trash pickup was poor. When meals were served, within 15 minutes food tray pickup was rushed making me feel like I had to cram the food down my throat. I did not and there was no further trash pickup for several hours. I initiated the attendant lamp and no crew responded."

Punti negativi: "Better screens for in-flight movies. More legroom or upgrade options."

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "The flight was only half full so boarding was very quick."
Punti negativi: "The seats were hard and there was no entertainment system."

Punti positivi: "THe crew was super"
Punti negativi: "Confort no good very tight seats Movies hard to understand Announcements hard to hear"

Punti negativi: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"

Punti positivi: "The entire process was easy and seamless. The flight staff was professional and accommodating. Free liquor. Great food."

Punti positivi: "Microphone in seat 31 E (isle seat) did not work. It has a short in it."

Punti negativi: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"

Punti negativi: "Nice pillows, eye covers"

Punti positivi: "We flew Delta from Rome to Atlanta. Everyone was very accommodating and we had no problem with our tickets"

Punti positivi: "In flight movie in back of head rest. The kids thought I was the bomb when I booked this flight."
Punti negativi: "The bathroom was smaller than my seat!"

Punti positivi: "The plane was newer and the flight itself was good"
Punti negativi: "Poor service onboard. Flight attendants showed little care and were curt. Ordered halal meal but were given vegetarian. It was bland and tasteless. My wife ordered drinks that never came. The armrests were stationary adding to the discomfort. Unfortunate how the international service experience is so much worse than domestic."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "Flight was good. Left on time. Crew was attentive."
Punti negativi: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Not being to check our tickets on line"

Punti negativi: "About 7 of 8 crew staff was ladies in their 60’s. Grumpy old women. In case of emergency I would help to help them instead of crew members helping me off the plane."

Punti positivi: "Seat 2G Orderly boarding and plane clean"
Punti negativi: "Asked to have all the food (appetizer, main course, etc) served together , as they advertise, but was told that service wasn't available. Ordered dinner, was almost as tasty as a Stouffers meal (it was some type of glop of lamb). 7 hours into flight the menu advertised a warm chocolate chip cookie, asked for one was told they THOUGHT they were out, came back about an hour later said the found one, but it wasn't warm, so I passed (not a real fan of eating food they found) About 8 hours into flight , the attendant said out of the blue that they were sorry about not providing the meal all together as requested, but that the other attendant didn't know they offered that service."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "The crew was great, the plane didnt have any extras and the headrest didnt have the adjustable flaps."
Punti negativi: "Lack of charging outlet and no headrest screen for entertainment."

Punti positivi: "every person who was not a delta employee, those people were kind and helpful."
Punti negativi: "The gate agent was the opposite of professional. You might as well get a cardboard cutout. The gate agent was unable or unwilling to explain when and how I would get my seat assignment and with what group I should board with. A passenger helped me. I am a frequent flyer, primarily AA, I will never fly Delta again."

Punti positivi: "Flight was on time."
Punti negativi: "Did not appreciate Aeromexico/Delta changing my flight times after I booked, giving me a more than 7 hour layover."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Cabin crew was good."
Punti negativi: "This flight had at least 5 gate changes in three different terminals. We had serious jet lag and did not need to go roaming all over the Atlanta airport."

Punti positivi: "I lost the flight To hartford and I pay 4 the hotel"
Punti negativi: "I lost the flight To hartford and I pay 4 the hotel"

Punti positivi: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"

Punti positivi: "Flight attendants were super."
Punti negativi: "Delta is just another cattle car"

Punti positivi: "That I was able to sit next to my husband"
Punti negativi: "Everything else."

Punti negativi: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."

Punti negativi: "Ottimo"

Punti positivi: "Nothing"
Punti negativi: "Never returned my money when the flight was canceled"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!"
Punti negativi: "nothing"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "the flight was well organized, the service appropriate, and the travel smooth and on time."
Punti negativi: "the seat did not recline. the touch screen for movies and albums was not working reliably."

Punti positivi: "The crew was great."
Punti negativi: "Better seats,better food."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips."
Punti negativi: "There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Crew good, food good, plane clean"
Punti negativi: "Temperature on plane was warm."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti negativi: "Los Angeles to Frankfurt on an A380 was great. Flight to Tel Aviv was good. But trying to navigate around Frankfurt was very difficult."

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights."
Punti negativi: "The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti positivi: "There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Nice comfortable flight"
Punti negativi: "misspellt my name!"

Punti positivi: "Flight arrived early."
Punti negativi: "Last two transatlantic flights have been hot. What happened to a nice cool flight and using the blanket if you are cold?"

Punti negativi: "Voli in ritardo"

Punti positivi: "Great reminder. Perfect communication about dalays etc. I will book through Kayak again"
Punti negativi: "Nothing"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Excellent service, food and entertainment"

Punti positivi: "Boarding was fast and the flight attendants were very helpfu"

Punti negativi: "Troppo freddo"

Punti positivi: "Polite crew"
Punti negativi: "1 hour delay again"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Boarding at Bologna was a nightmare. The Check-In lines opened late; the number of desks open was limited; took over an hour to check in for flight"

Punti negativi: "Plane came in late and I miss my connecting flight to New York. I had to stay over night in Frankfurt, and fight to get room and meals services, due to their mistake!"

Punti positivi: "Comfortable seats, nice they still give a snack"
Punti negativi: "Nothing"

Punti positivi: "It was NOT Lufthansa. It turns out it was a United flight. Fortunately they now have individual screens with individual options of what to watch like on other airlines. They did have my special meals as I ordered them. I sat next to a wonderful young couple from Finland. That made the journey interesting and pleasant."
Punti negativi: "I really thought I booked a flight with Lufthansa,which I far prefer than United. They do better with beverages, (Perrier, Pelegrino instead of club soda, better special meals, better model airplanes). I am going to have to figure out how to get a Vegan eal that is not spicy. When I order Hindu Vegetarian it is always too spicy. United also doesn't get it and still gives people cheese or something like potato salad obviously made with mayonaise, and some spread that is either butter or margarine on a sandwich."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "A couple of flight atrendants were civil"
Punti negativi: "Gate was changed three times immediately prior to departure. Plane was BERY small. Food was awful."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti negativi: "They didn’t let us in the flight because the first flight was missed! It was a terrible experience to wait at the airport calling Lufthansa Airlines over and over again with no result..."

Punti negativi: "50 minutes late"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "The plane, entertainment and crew (except for the one flight attendant who seemed to think she was too good for the job). The personal at the airport were very helpful."
Punti negativi: "A flight attendant was impatient with children, cranky and rude. Other members of the crew were very friendly and let my son check the second floor and cockpit. There was only one choose of main course."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Punti negativi: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Punti negativi: "Still don’t have my luggage yet"

Punti positivi: "Flight was on time."
Punti negativi: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Punti negativi: "Boarding was crazy. Could not everyone in the gate area."

Punti positivi: "Customer care was super supportive"
Punti negativi: "Inflight sandwiches"

Punti positivi: "KLM STAFF WERE VERY PROFESSIONAL"
Punti negativi: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Punti negativi: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Punti positivi: "Crew were great"
Punti negativi: "Refreshments"

Punti positivi: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Punti negativi: "Food quality was not so good."

Punti positivi: "Friendly crew, upgraded seat was worthwhile"
Punti negativi: "More snacks in between meals,"

Punti negativi: "Troppo ritardo"

Punti positivi: "Everything was smooth and effortless."
Punti negativi: "Can’t think of anything."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti negativi: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Punti positivi: "Food provided, staff kind"
Punti negativi: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Punti positivi: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Punti negativi: "Less legroom, storage space, bad food, few movie options."

Punti positivi: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Punti negativi: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Punti positivi: "Smooth flight."
Punti negativi: "Seat a little cramped."

Punti positivi: "Nice people and good service"
Punti negativi: "Not much"

Punti positivi: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Punti positivi: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Punti negativi: "No complaints about anything."

Punti positivi: "Interior of the plane was clean. Smooth landing."
Punti negativi: "Pilot did not avoid turbulence"

Punti negativi: "Flight departed 35 minutes late"

Punti positivi: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Punti negativi: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Punti negativi: "Didn’t happen."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Arrived Early!"
Punti negativi: "Left Late :-)"

Punti positivi: "I got some rest"
Punti negativi: "unable to charge my phone or watch movies"

Punti positivi: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Punti negativi: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Punti positivi: "Boarding was quick, Flight on time....just a regular service and plane"
Punti negativi: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Punti negativi: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Punti positivi: "Pleasant flight"

Punti positivi: "Airlines issue"
Punti negativi: "Profiling certain customers"

Punti negativi: "At some point the luggage was lost. here."

Punti positivi: "The food was excelent"
Punti negativi: "I have to pay to pay a little more confort"

Punti negativi: "Tiny old cramped plane."

Punti positivi: "Good efficient flight crew friendly and helpful"

Punti negativi: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Punti positivi: "Easy boarding, plenty of room"

Punti positivi: "The sandwiches were simple yet just the right touch, on all four flights."

Punti positivi: "Usual professional and friendly service from my airline of choice for most destinations."
Punti negativi: "Nothing"

Punti negativi: "old plane, tight and uncomfortable"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Loved the service...everything was excellent"
Punti negativi: "The bus class seat was a bit narrow at the feet"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Eveything is well arranged"
Punti negativi: "Nothing"

"Flight was delayed"

Punti positivi: "The crew was so nice and helpful and the Captain’s in-flight announcements were helpful."

Punti positivi: "No problem with the flight itself"
Punti negativi: "Fewer gate changes"

Punti positivi: "Amazing crew"
Punti negativi: "Perfect"

Punti positivi: "Crew were very nice."

Punti negativi: "flight delayed, gate busy when we got there, took train to next terminal and gate, plane was there for another 20 minutes but...door was closed and couldn't board...rebooked to different airport"

Punti positivi: "Polite crew"
Punti negativi: "No air traffic"

Punti positivi: "The plane did not crash."
Punti negativi: "Pilot to passenger communication. On time departure. Cleanliness and comfort of plane. Bigger plane to accommodate roll aboards. Flight attendant’s attitude. Ticket price, but there’s no competition on the route."

Punti positivi: "Everything was awesome. No wait, fast boarding, nice crew!"
Punti negativi: "Absolutely nothing. TSA in Tulsa can always speed up or open more lanes!"

Punti negativi: "Communication among crew members was terrible. We had to ride a crowded shuttle over to the plane only to be told we could not get off because the crew was running late. The crew shows up and begins their pre-flight preparations, but we then could not get off the shuttle because of broken air system"

Punti positivi: "Pilot and crew were great even though we had lots of delays due to weather"
Punti negativi: "Gate agents were a little rude to some customers"

Punti positivi: "The crew was pretty nice. The seats were actually comfortable."
Punti negativi: "I don't know; it's economy in a plane. It is what it is."

Punti positivi: "Flight was delayed, and unclear why."

Punti positivi: "Short flight"
Punti negativi: "Negative leg room. If the seat next to me had not been vacant, my legs would have lost circulation."

Punti positivi: "The TVs and free movies!"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "Lunch was GREAT- usually fly Delta but this was comparable."
Punti negativi: "WiFi, ESPECIALLY when you pay for a first class ticket, should be free. Further, the instructions for connecting to paid WiFi are NOT printed clearly anywhere. I had to go to the internet while on the ground. There are many movie and TV show options for free on your own device, however."

Punti negativi: "Very upset with baggage handling and charges for baggage on an international flight. I bought an economy fair but was not well informed about fact that charges for baggage would be made. I ended up paying more in fees for baggage and seats than if I had purchased a "regular" coach fare or had flown on another airline. Will do this next time. Also, both my pieces of luggage were damaged and not properly latched following opening by security."

Punti negativi: "Delayed due to no available gate attendant. Limited ground crew."

Punti positivi: "Both flights were great. No issues at all with either of the flights or airports. Layover was just long enough to get through customs and get something to eat."

Punti positivi: "Nothing"
Punti negativi: "We were rerouted by JustFly prior to our trip. Instead of Venice - Philadelphia-Tampa at noon, we were moved to Venice - London - Chicago - Tampa. Flight from London - Chicago was delayed 6 hours. Of course missed connection in Chicago. Spent night in Chicago and arrived home 48 hours after leaving for Venice airport."

Punti negativi: "Was forced to pay over $100 for my daughters seat since she was assigned one by herself in the back of the plane. Was told I would have choices of other seats that I did not have to pay for but this was not true. Was told at check in 24 hrs before I could get her another seat and not pay. For a 10 hr flight, my tv screen did not work. Staff tried to fix it but were unsuccessful."

Punti positivi: "Boarding and seat selection. Time of departure worked well for us."
Punti negativi: "The entertainment counsels were not performing correctly. Would not respond to commands property. Had to repeat functions."

Punti positivi: "The flight was not filled with passengers, so a number of passengers had a whole row of three seats in the Dreamliner to sleep on."

Punti positivi: "Crew were friendly and helpful, and flight was relatively pleasant."
Punti negativi: "Entertainment system was poor and lagging. Restroom facilities were atrocious."

Punti negativi: "TSA Safety Point officer was not on point..She Made me go through the checkpoint again just because I passed a zone where she was sitting at and not standing there to warn or stop people from passing through. This happen at the End and D gate terminals by Starbucks. I was very inconvenienced."

Punti positivi: "This leg of our trip was much better than our flight out to Venice on British airways. Comfy seats, good entertainment and clean plane."

Punti positivi: "They offered us a little scoop of ice cream."
Punti negativi: "My video screen was busted. Long 9 hrs without anything to watch. Food was cold (as in not reheated after being frozen). Landed at PHL and sat at the gate for 45 min before deplaning, which made us miss our connection. Apparently there’s NO other gate to deplane from than the one they picked. Ridiculous."

Punti positivi: "Nothing"
Punti negativi: "Pilot was going so fast never told us why we kept descending and going back up and people were throwing up and they wouldn’t give soda to settle stomachs"

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "No charging outlets on seat ( this something pretty standard on most planes now). The flight was delayed because of the plane had a problem with the tire. The passenger next to me had a broken tray with tape around it. The bathroom had a broken sink."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "It makes such a difference when the attendant is happy and clearly enjoying her work and trying to make a difference. A fantastic boost after a long flight"

Punti positivi: "It was a red eye and I made it back safely, and a couple of minutes before schedule. There was no food or snacks, barely had enough water to pass out. Otherwise it was an ok flight."
Punti negativi: "No snacks or food, barely enough water on the flight."

Punti positivi: "Arrived on time."
Punti negativi: "Seat space is bad. Food is all for a fee."

Punti negativi: "Delay due to mechanical glitch which should have been checked before boarding"

Punti negativi: "Delays both ways"

Punti negativi: "Aereo vecchio"

Punti negativi: "Ground crew was inadequate and unorganized. Ground crew caused a late flight to be even later. Plane was overbooked and the ground crew was more interested in filling the flight than accommodating Advantage Member seating."

Punti positivi: "The food was good"
Punti negativi: "The landing was agonizing"

Punti positivi: "Premium space"
Punti negativi: "Sporadic communication from flight deck on the nature of 2-hour flight delay. Initially we understood that dispatch was the issue because of fuel for the flight. Next, it was a weather delay followed by an apparent ground stop."

Punti positivi: "Relatively smooth flight"
Punti negativi: "Seats are built for very small people. My knees were pressed into some hard surfaces for the entire 3+ hour flight. Made it a little painful to walk when we landed. The movie screens (not headrest systems) were all up overhead so you get a neck cramp watching anything. The headrest behind me pressed my shoulders forward and the extendable part would not stay up. The window stopped at about my shoulder so to look out I had to crouch down. AA better stop squeezing us for profits and start delivering a quality service or we'll all find some other airline that puts passengers first."

Punti positivi: "Staff polite and helpful. No complaints/ Slept all the way"

Punti positivi: "The seats were more comfortable. You"
Punti negativi: "The middle seat and the guy in front of me who decided to recline!!!"

Punti positivi: "Left Venice on time and arrived in Philadelphia on time. Selection of free movies was good."
Punti negativi: "Food is so awful I wouldn't' feed it to a pig. Did not offer anything other than coffee, tea or water to drink during the 8+ hour flight after the first offering of complementary wine or soda. Seats are cramped as always on US airlines. I would not like to be an overweight person jammed into these seats for so many hours."

"We purchased 2 business class tickets in June for a trip in September. We were downgraded to economy when we were told there were no seats left in business class. Still trying to get refund. Not flying Iberia again."

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

Punti positivi: "As usual Iberia sells you an Iberia ticket and sticks you on their low-cost line, Vueling - small seats, zero service. In flight wifi did not work except to take my money. Did not recieve email or load a webpage in the whole flight. Also crew was completely misinformed about COVID regulations in Spain - insisted we need a PcR test and QR code from online site and that was not true for travellers from Italy. Bush league airline; not what it used to be."
Punti negativi: "Everything"

Punti positivi: "The crew was great"
Punti negativi: "the food"

Punti positivi: "The onboard store."
Punti negativi: "USB ports. They were off."

Punti negativi: "The gates were announce at the time of boarding. No enough time to get the gate"

Punti positivi: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Punti negativi: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti positivi: "uncomfortable seats, narrow space"
Punti negativi: "If the plane had some wifi, better food,"

Punti positivi: "Nothing. Iberia wouldn’t let me on the plane."
Punti negativi: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."

Punti negativi: "2 hours late"

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti positivi: "Delay of 1 hour, but flight was good!"

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "The people"
Punti negativi: "Trafic"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti positivi: "Loved the staff. As far as my experience flying Iberia for the first time is concerned, the the staff was very attentive and courteous. The food was not bad either as it was pretty good and included many beverage options. Would like to see how they do for flights lasting longer than 8 hours. Mine was only about 5 and a half hours from Madrid to Tel Aviv."

Punti positivi: "Nothing, it was awful"
Punti negativi: "They were late with boarding to begin with and the process was extremely unorganized and slow. The Air France flight that was boarding next to ours at gate 9 got everybody onto the plane before our flight did and their plane was scheduled to take off 10 minutes AFTER us. The boarding attendant didn’t do a good job of announcing the group number for boarding. After priority and no baggage passengers, it was just one big mob. Our boarding passes were in group 1 but my mom ended up being one of the last people let through. The 2 attendants made her wait because they needed to tag her luggage. I guess they felt it was too big for carrying on. Which is fine. But they literally made her stand there while they let almost everyone else in line through. They even tagged other luggages and she was still waiting. And when she asked them about it, they told her to wait and they have to assist other people. What’s the point of being group 1 for boarding then? We still had to wait til pretty much everyone else went in. And the fact that our seats were in row 29 which is at the tail end of the plane made it even worse. Now we need to squeeze by 28 rows of people when we could’ve been in our seats and out of the way a long time ago. Terrible service!"

Punti positivi: "Friendly staff"
Punti negativi: "My airfare includes baggage with the receipt yet the agent at check in said I had to pay for luggage and I didn’t book with them directly. Low service level."

Punti negativi: "It took a very long time to drop bags because there were only three people at the Iberia desks."

Punti negativi: "No where when I booked the ticket it said I would need to pay for luggage and I had to pay 50euros for 1 checked bag"

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti positivi: "The entertainment was good and the crew was great."
Punti negativi: "I had ordered a gluten free meal but in the chaos of my seat moving multiple times, it got lost in the shuffle so I wasn't able to eat much of the food that was served. I have long legs and the seat provided almost no where for them to go. I was very uncomfortable by the end of the flight."

Punti positivi: "Was very lucky and had whole row of three seats to myself. Also time zone change so flight was only really 1 1/2 hours instead of 2 1/2 hours."

Punti positivi: "The entertainment system is pretty good. Touch screens work great, and you can charge your phone. The plane itself is fairly up-to-date, and the headrest is adjustable and very comfortable."
Punti negativi: "I am 6' / 183cm and 210lbs / 95 kg. The seats are quite narrow, and little legroom. I don't think I'll fly them again."

Punti negativi: "Un po’ tutto"

Punti positivi: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
Punti negativi: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"

Punti positivi: "Time and flight was ok"
Punti negativi: "The size of the seats"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "My USB connector didn’t work"

Punti positivi: "Crew was nice and I had a great flight with Iberia on my flight from Chicago to Madrid"
Punti negativi: "I am 6 feet 180 pounds and I had absolutely no legroom was completely stuck in my seat can’t believe that a tourist class seat is this small with no legroom"

Punti positivi: "The color that crew members wear"
Punti negativi: "I arrived 2 hr.30 min and regardless of having bought my ticket long time ago, October, I was placed standby because an overbooking of the plane. The agent in the counter claimed that they could do that because was "legal to overbook". One of the agents at the gate when I went to get my seat indicated that I paid for a "cheap ticket" and that I should take whatever seat they have left. I was given 46E. I was thrown my food on my table. I asked for the pasta option because I do not eat beef. She said: "That's what we have, we do not have more food. You are flying economy class". I was mistreated badly."

Punti positivi: "The staff was rude and not helpful. Check in was below standard."

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti positivi: "Loved the service and the plane"
Punti negativi: "seats are uncomfortable."

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti negativi: "On time, food is ok."

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti negativi: "Al llamar a Iberia(horas antes de nuestro vuelo)para informarles que por llegar a Venecia a bordo de un crucero y este no poder entrar a puerto en hora por motivos de la neblina y por esa razon no poder llegar en tiempo nosotros al vuelo,nos dijeron que no podiamos volar con ellos desde el vuelo de Madrid al otro dia a Miami y solo nos ofrecieron otro vuelo para 3 dias despues y con un precio bastante alto,conclusion que siendo una compania tan reconocida poco nos ayudaron, por no decir practicamente en nada,"

Punti positivi: "The time"
Punti negativi: "The servicie inside the plane"

Punti positivi: "The food for sale was better than average"
Punti negativi: "The seats are by far the most constricted I’ve ever been in"

Punti positivi: "the flight crew was cordial and efficient. we arrived on time."
Punti negativi: "The planes were older and the seats were not comfortable for the length of the flights."

Punti positivi: "Great flight overall. Good food, pleasant crew. Easy boarding process"
Punti negativi: "they had fancy touch screen TVs that at the beginning of the trip showed all the movie options... They then never activated during the entire transatlantic flight after takeoff."

Punti positivi: "Vivo en Madrid. Estuve de vacaciones en Venecia."

Punti positivi: "Good and beverage selection was great"
Punti negativi: "Delayed departure I'm 6'4" and business seat is small Also crew should improve kindness and attention."

Punti positivi: "Good deal and good service!!"
Punti negativi: "Not very Organized at boarding!!"

Punti positivi: "We like the food, the entretenment service, the airplane was new and flight attendants was very polite !!!"
Punti negativi: "Nothing"