Trova voli low cost per Texas

Punti positivi: Information sharing by pilots and crew. Economy class leg room is good.

Punti negativi: All good up to the level

Punti positivi: Customer care was super supportive

Punti negativi: Inflight sandwiches

Punti negativi: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Punti negativi: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Punti positivi: Crew was great

Punti negativi: We had to go back to the gate to correct an interior light problem.

Punti positivi: Great crew. Old plane but comfy

Punti negativi: The seat was squeaking all the time

Punti negativi: Old plane with no video screens or room. Boo!

Punti positivi: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Punti negativi: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Punti negativi: Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad

Punti negativi: Not force checking luggage. Not loosing tsa pre details between different parts of ticket. Allowing checking to both legs online, not just the first.

Punti negativi: Delayed

Punti positivi: My luggage arrived 3 days after and stuff was stolen....

Punti negativi: Maybe not steal passengers stuff?

Punti positivi: I liked that there was wifi on board.

Punti negativi: We had a 3.5 hour delay. The crew could have offered extras to make up for it.

Punti positivi: On-time performance, upgrades, staff

Punti negativi: Food is awful if you compare with other major airlines products. Very old plane

Punti positivi: crew attentive the plane is very clean

Punti positivi: We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic

Punti negativi: Movies

Punti positivi: Salmon dinner was the best dish Lufthansa ever served

Punti negativi: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Punti negativi: 4 hour delay.

Punti positivi: Clearing USA imagination in Canada was a breeze not the 2-3 hour wait you get at MCO

Punti negativi: Knowing we had to get a visa for Canada

Punti positivi: My luggage arrived 3 days after and stuff was stolen....

Punti negativi: Maybe not steal passengers stuff?

Punti positivi: The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Punti positivi: Quick access to the airport and gates

Punti negativi: Free food on board

Punti negativi: Boarding process..

Punti positivi: Boarding was poor. Stood on bus for almost 30 minutes followed by long bus ride to plane. No apology. Crew service average at best.

Punti positivi: We got to London on time.

Punti negativi: Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken.

Punti negativi: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Punti negativi: All of the less than good, obvious!

Punti positivi: Great atmosphere, crew was excellent!

Punti negativi: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Punti positivi: The crews were pretty great!

Punti negativi: The regulating of the temperature.

Punti positivi: the plane didn't crash.

Punti negativi: honesty. 29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time.

Punti negativi: Sat on the tarmac way to long. Updates from crew weren’t frequent enough.

Punti positivi: Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks.

Punti negativi: we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages.

Punti positivi: The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!

Punti negativi: More entertainment options

Punti positivi: Plane was new and good

Punti negativi: Flight was 4 hours delayed

Punti negativi: Must have been an old plane; the seats were a bit worn and the screens are tiny.

Punti negativi: Plane was late, food terrible, wifi broken.

Punti positivi: Customer service won't answer the phone

Punti negativi: Customer service could answer the phone

Punti positivi: Aircraft and cabin crew were superb.

Punti negativi: None

Punti negativi: The plane was delayed due to waiting for people to clear customs.

Punti positivi: Confort and kindness

Punti negativi: It was too cold

Punti positivi: Flight arrived on time

Punti negativi: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Punti positivi: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Punti negativi: Time

Punti negativi: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Punti negativi: old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't.

Punti positivi: We got to London on time.

Punti negativi: Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken.

Punti negativi: Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad

Punti positivi: Flight and the crew!

Punti negativi: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Punti positivi: Information sharing by pilots and crew. Economy class leg room is good.

Punti negativi: All good up to the level

Punti positivi: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Punti negativi: Everything was OK

Punti negativi: Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.

Punti negativi: Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom.

Punti positivi: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Punti negativi: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Punti positivi: Crew good, food okish.

Punti negativi: Entertainment system below average. Disembarkment was poorly handled and resulted in big delays.

Punti positivi: Crew was friendly, food was good

Punti negativi: Entertainment was broken in one of our seats, the seats were not comfortable

Punti negativi: Provide power outlets at seats.

Punti negativi: Not force checking luggage. Not loosing tsa pre details between different parts of ticket. Allowing checking to both legs online, not just the first.

Punti negativi: old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't.

Punti positivi: Decent service crew

Punti negativi: Boarding, seating, comfort, media, food and general value..

Punti positivi: The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!

Punti positivi: They change my seat from middle to window, but that’s all.

Punti negativi: Flight delayed. Food was salty and cafeteria like.

Punti negativi: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Punti positivi: Business class upgrade

Punti negativi: Sitting in window next time

Punti positivi: Everything is well organized, crew members were great.

Punti negativi: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Punti positivi: The crew is brilliant Punctual, spot on... 100% service delivery

Punti negativi: Nothing

Punti positivi: They crew were super amazing the food was delicious

Punti negativi: Well I’m tall and I was having a little trouble sleep

Punti negativi: A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !

Punti negativi: Food could be better.

Punti positivi: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Punti negativi: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Punti negativi: More entertainment options

Punti negativi: No movie.

Punti positivi: Amazing crew and staff

Punti negativi: More food selection

Punti negativi: The air plane was really old

Punti positivi: Setvice