Trova offerte di volo per Distretto di Columbia

Punti negativi: Long delays leaving NY JFK and leaving Casablanca (waiting for passengers on a connecting flight) and after landing at JFK. This makes it a very long day returning to NYC. Everything else was excellent (crew, equipment, entertainment, food).

Punti negativi: Respect times of flights & communication with passengers at counters

Punti negativi: The Business Class seats are the same as Economy. Also the plane boards from the rear so Business Class has to wait to deplane LAST. Waste of $$$ Lost Luggage: Airline failed to get luggage onto connecting flight even though there were 2 hours in between flights.

Punti positivi: The crew was friendly and accommodating

Punti negativi: The plane was delayed a few hours and no good reason was provided. The seats were not comfortable and the food was not good. Many of the televisions and chargers didn't work. bathrooms were dirty

Punti negativi: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet

Punti positivi: Crew was great. Seats were comfortable.

Punti negativi: The airline lost both of my luggage suitcases.

Punti positivi: Entertainment programs

Punti negativi: New variety of food

Punti negativi: Seat angle adjustment was not the most comfortable for sleeping.

Punti positivi: There was a special needs boy that sat behind me and he had some issues (long flight, understandable) and the crew were AMAZING with him. Not everyone has common or even human decency. These people were rad, and it was lovely to see.

Punti negativi: I badly needed more leg room.

Punti positivi: the food was really good and the service was good.

Punti negativi: the entertainment system for the trip from lhr to acc was a bit outdated

Punti negativi: Nothing

Punti negativi: Nothing, it was better than most other airlines

Punti positivi: Food taste

Punti negativi: No water at toilet....??? No coffee....??? The the movie’s subtitles were out of time.

Punti negativi: We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray

Punti negativi: Punctuality

Punti negativi: Three hours departure delay from Munich to SFO

Punti positivi: Good crew.

Punti negativi: More comfortable seating.

Punti positivi: It was on time and got me where I needed to go.

Punti negativi: The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs.

Punti positivi: The crew was very helpful, gong out of their way as even bringing me camomile tea. It was lukewarm, it it’s the thought that counts.

Punti negativi: The seats were way too tiny on this giant airbus, even for me and my daughter-in-law who are both under 5 feet and under 100 lbs. te flight was torture. Food also was not as good as previous Lufthansa fare.

Punti positivi: Nothing

Punti negativi: Customer service

Punti positivi: The movies in the flight

Punti negativi: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Punti positivi: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Punti negativi: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Punti positivi: Personale gentilissimo!

Punti negativi: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Punti positivi: The aircraft

Punti negativi: No overbooking next time!

Punti positivi: Flight arrived on time

Punti negativi: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Punti positivi: The crew and the timing were ok

Punti negativi: The seats were uncomfortable

Punti positivi: Crew memebers

Punti negativi: Nothing

Punti negativi: Seats were too close together.

Punti positivi: The crew was excellent and surprisingly the seats were comfortable.

Punti negativi: I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too

Punti negativi: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.

Punti positivi: The boarding was surprisingly fast and that was it.

Punti negativi: Better service ms all around.

Punti positivi: the food was great and the legroom was adequate. I slept through half of the journey which indicates that it was comfortable

Punti negativi: nothing for now

Punti positivi: comfy seats

Punti negativi: nothing for now

Punti negativi: Was not advise about Extra Charges for luggage 70.00 EUROS PRR CHECKED BAG

Punti negativi: Small plane, feels cramped

Punti positivi: We left on time and arrived early. The seat in comfort class had excellent leg room.

Punti negativi: The food was mediocre, to say the least.

Punti positivi: Crew was nice the flight was smooth and comfortable seats.

Punti positivi: Yes

Punti positivi: The flight was relatively on time and the crew was nice

Punti negativi: The food was not the British Airways high quality

Punti negativi: Direct flights to and from South Africa to USA not via Middle East

Punti positivi: Flights were on time. Good food portion for longer flights. Good pilots and cabin crew.

Punti positivi: great crew great seats great entertainment great pilots great food and the greatest airline in the world

Punti negativi: free wifi

Punti positivi: Sarah the Cabin Manager was amazing.

Punti negativi: The business seats are horrible

Punti positivi: the food was really good and the service was good.

Punti negativi: the entertainment system for the trip from lhr to acc was a bit outdated

Punti positivi: Free Wifi

Punti negativi: Free Wifi all over the flight

Punti positivi: Service and drinks

Punti negativi: Boarding was a complete debacle. There was no rhyme or reason and that led to it taking forever. The flight staff were rude and not very responsive. Among many things, they ran into a nearby elderly passengers seat several times with food/beverage carts and did not apologize.

Punti positivi: Yes amazing crew , comfy seats

Punti negativi: Food

Punti positivi: Royal Air Moroc is a quality airline. Service oriented and professional gentlemen serving onboard. The 787 Dreamliner is a nice aircraft to fly in and the inflight entertainment and flight map were of high quality. My checked bag arrived expeditiously on both sectors.

Punti negativi: On the regional side, the customer service agents do not make gate announcements informing passengers that the flight is boarding. On both domestic flights, the CSR’s just yelled out that the flight was boarding...in Arabic. This was a source of confusion.

Punti positivi: On time departure. Flight from New York

Punti negativi: Flight to Lagos.

Punti positivi: Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights.

Punti negativi: Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising.

Punti positivi: Yes

Punti negativi: Was exelent

Punti positivi: All was well from checking in to baggage claim.

Punti negativi: A delay of about 20 mins

Punti negativi: I was not informed the ticket didn’t includes luggage

Punti positivi: Crew was very polite & friendly. Chicken & bacon sandwich was tasty, good amount of mayo!

Punti negativi: A bit chaotic boarding in Mykonos... not BA’s fault! Bathroom was a bit smelly.

Punti positivi: Entertainment system was decent.

Punti negativi: Crew was pretty unfriendly abs the food was very poor.

Punti negativi: Old plane

Punti positivi: Staff all nice

Punti negativi: Maintenance service could be better manage so flight delays are avoided

Punti negativi: It’s an international flight. It is what it is!

Punti negativi: Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!

Punti positivi: Economy light is not a good choice but that is not what was special. Everything worked together very well, beginning with timeliness, but crew and service outstanding.

Punti negativi: See above. I will only buy further tickets directly from airline

Punti positivi: Crew was amazing.

Punti negativi: Seats were very uncomfortable, no air controller and the TV screen with the flight information was right in front of us. Even the flight attendants couldn’t turn it off and it was so bright making it difficult to sleep.

Punti positivi: Crew was courteous and friendly.

Punti positivi: Crew was very polite & friendly. Chicken & bacon sandwich was tasty, good amount of mayo!

Punti negativi: A bit chaotic boarding in Mykonos... not BA’s fault! Bathroom was a bit smelly.

Punti positivi: The crew was ok. They seemed really hectic between Heathrow to Rome.

Punti negativi: The seats were too tiny for business class. Nowhere to put anything. So close to next passenger. I would not fly business class again on BA Terrible entertainment. No interesting movies. I guess they tried to have movies only with British actors/actresses. Nothing current. That’s pretty bad for almost. 10 hours flt. He seats in business class between Heathrow to Rome were like regular seats except with the middle seat blocked off. Food was just ok.

Punti negativi: All good.

Punti positivi: Yes

Punti negativi: Everything was good

Punti positivi: Almost everything, especially the crew.

Punti negativi: Don’t feel like anything should be better to be honest

Punti positivi: The socks offered in business were comfortable and nice looking. The red wine was good.

Punti negativi: The food was just average and the seat not too comfortable

Punti negativi: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Punti negativi: They let people smoke on the plane and didn't do anything about it which was bizarre.

Punti negativi: Nothing at all

Punti positivi: Crew was fine. Below Air France better than American airline

Punti negativi: Had a lo layover in Casablanca (landed at 830 and left at 5) and they lost my bag.

Punti positivi: Plane was decent enough

Punti negativi: Nightmare at boarding: The agents did not control the boarding process. Business Class was not allowed to board first, it was a total mess.

Punti positivi: Good crew.

Punti negativi: More comfortable seating.

Punti positivi: Crew was amazing and seats were comfortable.

Punti positivi: The crew was very helpful, gong out of their way as even bringing me camomile tea. It was lukewarm, it it’s the thought that counts.

Punti negativi: The seats were way too tiny on this giant airbus, even for me and my daughter-in-law who are both under 5 feet and under 100 lbs. te flight was torture. Food also was not as good as previous Lufthansa fare.

Punti positivi: Very nice airline

Punti negativi: Food was lacking