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Punti positivi: The crew was friendly

Punti negativi: Maybe not have my luggage lost and get rebooked to a later flight for no reason

Punti positivi: Fabulous service

Punti negativi: Not a thing

Punti negativi: This is the last time I perches a flight ticket from you.

Punti positivi: The crew

Punti negativi: More support

Punti positivi: Nice flight attendants,

Punti negativi: Timeliness

Punti positivi: The cleanest of the airport and the airplane

Punti negativi: The 15 hours layover

Punti positivi: Amazing leg room, free snack and drink, free wi-fi.

Punti negativi: Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body

Punti negativi: Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated

Punti positivi: on time departure and arrival

Punti negativi: price for baggage, water is only “service” on board

Punti positivi: Veloce imbarco, veloce lo sbarco, veloce ritiro bagagli. In meno di due ore dal check in all’uscita dall’areoporto di Pisa.

Punti positivi: Good flight. Crew was nice.

Punti negativi: Better entertainment

Punti negativi: We didn’t fly and we paid extra money to fly on 8-3-2019. We arrived one hour and five minute before and the crew refused to check us in and said we should be there at least one hour and half. Very very poor service,i will never fly with RAM.

Punti negativi: This the worst trip ever boarding was delayed by 5 hours and the people at the counter knew and didn’t bother informing me when I checked in. I paid a lot of money for business class and the plane has all seats same to top it despite that there is other space the put a big fat guy in the seat next

Punti positivi: Plane was decent enough

Punti negativi: Nightmare at boarding: The agents did not control the boarding process. Business Class was not allowed to board first, it was a total mess.

Punti positivi: Crew and food

Punti negativi: Was an hour late, they lost 2 of my bags, plane was full of screaming kids with terrible parents. Will not fly this airline again.

Punti positivi: The service was great, crew was sweet and accommodating, food was good

Punti negativi: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Punti negativi: It took around 15 minutes for airplane to park and I was very near to loose my second flight, if my second flight had not delayed I would have loose it totally.

Punti positivi: Crew was awesome.

Punti negativi: Squawking brats the whole 10.5 hours of the trip to IAD.

Punti positivi: Boarded as soon as I arrived at the gate. Left and arrived on time. Happy, pleasant staff. Everything as expected or better.

Punti negativi: Nothing, really.

Punti positivi: Crew was absolutely amazing!

Punti negativi: Delta check in was HORRIBLE! I was charged for a bag check in and had to take my bag through security and they threw away my cologne and razors.

Punti positivi: Crew was great

Punti negativi: All was great

Punti negativi: Great flight but old regional jet

Punti positivi: Crew was awesome.

Punti negativi: Is amazing

Punti positivi: The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!

Punti positivi: I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service.

Punti positivi: It was overall officient, basically on time and comfortable

Punti negativi: Getting off the ground took quite a while even though we arrived basically on time

Punti positivi: Seat confort

Punti negativi: 2 hours delayed, even tea has to be paid

Punti negativi: My bags were delayed, and ten days later, I still don't have them.

Punti positivi: Seats and crew great boarding was a nightmare

Punti negativi: Better boarding patrol

Punti negativi: delays, delays yuck

Punti positivi: There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat.

Punti negativi: Good

Punti positivi: The where very helpful

Punti negativi: Nothing