Trova voli low cost per Washington

Punti positivi: The flat bed

Punti negativi: The Captain made loud announcements waking you up

Punti positivi: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful

Punti negativi: TAP being on time and giving a reason why the flight was late

Punti negativi: All seats are uncomfortable on all planes

Punti positivi: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Punti negativi: More food , comfortable seats

Punti positivi: Horrible service

Punti negativi: Nasty people

Punti positivi: TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable.

Punti negativi: TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever.

Punti positivi: Seats are way more comfortable than other flight companies

Punti negativi: Crew could have been more patient

Punti positivi: It was on time and everything went well

Punti negativi: They could have offered more water

Punti positivi: My sleep

Punti negativi: Food

Punti positivi: Comfortable seat.

Punti negativi: Crew seemed to be having an off day. Not as organized and we’re rushed.

Punti positivi: Food & entertainment system

Punti negativi: Tight seats

Punti positivi: Everything was excellent even the landing was as smooth as butter

Punti negativi: A free upgrade to a business class seat :(

Punti positivi: Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable.

Punti positivi: Yes

Punti negativi: Them good

Punti positivi: Awesome food. Comfortable seats. Nice crew

Punti positivi: I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing.

Punti negativi: Not getting hit twice by the crew serving food and at least an apology.

Punti positivi: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Punti negativi: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Punti positivi: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful

Punti negativi: TAP being on time and giving a reason why the flight was late

Punti positivi: The flight got cancelled without any communication with me. No refund, very poor customer service.

Punti negativi: Communication!!!

Punti positivi: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.

Punti negativi: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.