Hotel a Washington

Punti positivi: Miglior hotel in cui ho soggiornato in molti anni.

Punti positivi: Senza dubbio, la migliore esperienza di hotel che abbia mai avuto. Tutto, dalla porta d'ingresso alla biancheria era praticamente perfetto.

Punti positivi: The hotel is ideally located in that it is walking distance to the White House and the Washington Monument. The room was also nicely appointed and clean. The staff was very nice and responsive. Service was on par with a 5 star experience.

Punti negativi: We booked the premier room through Kayak. The room we were give. Was TINY - e.g. distance between dresser and the bed was probably less than 2 feet. If I were a solo traveler, this would not have been a problem. However, with a toddler, this became an immediate safety concern. We upgraded to a deluxe room.

Punti positivi: Tutto il personale era molto bello e il cibo era meraviglioso. L'hotel era pulitissimo e molto ben arredato.

Punti negativi: Niente. È stato fantastico.

Punti negativi: Quando si paga $450, ci si aspetta che internet sia gratis.

Punti positivi: I love everything about the hotel- the staffs, the room is specious and beatifly decorated, room, bed, bathroom are comfortable. The staffs are friendly. They’re great with kids too. Breakfast is good. Location is perfect. It’s close to sightseeing places but a little tucked away from trafffic and craziness. I love the hotel setting that is next to the water. Everything about this hotel is just 7 star standard I was looking for.

Punti negativi: Parking $55 per night!

Punti positivi: Il personale è stato fantastico!

Punti negativi: MI sarebbe piaciuta una macchina per il caffè in camera.

Punti positivi: Staff was excellent; great location

Punti negativi: The walls are paper thin and the person next door had a party until 3 am. Impossible to sleep.

Punti positivi: Servizio eccellente. Posizione eccellente, vicino alla strada principale e ai ristoranti. Bellissima zona per andare in bicicletta e per vedere nuovi posti.

Punti positivi: L'ubicazione era la cosa migliore

Punti negativi: Niente di particolare, ma potrebbe essere meno costoso

Punti positivi: Il servizio e le aree pubbliche sono quello che ci si aspetta da questo marchio.

Punti negativi: Le camere sono un po' vecchie.

Punti positivi: Attention to detail; Aesthetics; Quality of room; Great amenities; Blue Duck Tavern

Punti negativi: Pillow too high/mattress a little too soft for my liking, but that I suppose is nothing more than my personal preference.

Punti positivi: Pulito, camera bellissima, il letto era molto comodo, buon cibo.

Punti negativi: Il condizionatore d'aria era rumoroso.

Punti positivi: Molto bello, camere grandi e pulite.

Punti negativi: In costruzione. Diventa rumoroso ben prima delle ore 20.00 am Dice che in Georgetown ma davvero est di essa. Non una breve distanza a piedi

Punti negativi: N/a

Punti positivi: Buona posizione

Punti negativi: Diversi i fumatori sul nostro piano.

Punti positivi: Vicino a soggiorno perfetto

Punti negativi: Tutto molto caro, ma non in linea con la zona.

Punti positivi: In generale, l'albergo era in ottime condizioni e il prezzo era giusto.

Punti negativi: Costo del wireless di circa $15. Ridicolo di questi tempi.

Punti positivi: Estremamente colpito dal personale, comfort, buone strutture, pulizia e il livello generale di qualità.

Punti positivi: Hotel molto bello. La lobby era ben progettato e interessante. La camera era spaziosa e accogliente

Punti negativi: Nessun non mi piace particolarmente grave.

Punti positivi: Pulito e professionale

Punti positivi: Soggiorno confortevole, le camere sono pulite, il personale è ottimo.

Punti negativi: Nessuna presa accanto al letto per caricabatterie del cellulare.

Punti positivi: Mi è piaciuto molto la vicinanza a Georgetown. Confortevole con le loro proprie alveare Ultra sul tetto. Ottimi prodotti. Potrà acquistare Rose 31 on-line!

Punti negativi: Alti tassi di parcheggio Super. CHE SCHIFO

Punti positivi: Overall, a nice hotel and had a good stay. I especially enjoyed the gym, which was the best hotel gym I've ever tried - had a lifting platform, power racks, and dumbbells going up to 120 lbs. My only complaint would be the daily parking fee, nearly $50 a day. Nearby garages seemed to be charging $20-$25 a day.

Punti positivi: Great location. Very clean room and bathroom. Great ambiance in the area.

Punti negativi: The air conditioner in the room would keep automatically changing to the heater setting.

Punti positivi: From the staff to the amenities, enjoyed the room, restaurant and proximity in DC.

Punti negativi: WiFi in room should be free and food pricey.

Punti positivi: Facility was quiet, clean and showed a high level of attention to detail. Concierge was very helpful for dinner recommendations and provided a perfect location that was not readily found via standard web based search.

Punti negativi: Gym staff was inattentive and actually were playing 2 types of music very loudly at the same time!

Punti positivi: Posizione e vicinanza a piedi al centro commerciale nazionale. Cucina completa.... dimensioni normale del frigorifero, forno/fornelli, lavandino, forno a microonde! Il personale è molto, molto disponibile, gentile e cortese

Punti positivi: La camera era enorme per un posto così buono!

Punti negativi: Il parcheggio era un po' costoso.

Punti negativi: LE CIMICI. Ho dovuto lavare tutto e buttare via il mio bagaglio. Sono molto seccato. Ero stato qui prima, ma non ci tornerò

Punti positivi: Ho apprezzato il prezzo, la posizione, la cordialità e la disponibilità del personale, camere, cucina e la colazione rinnovate.

Punti positivi: Una posizione fantastica, a poca distanza a piedi dal Dipartimento di Stato, dove ho partecipato ad una conferenza. Il personale era disponibile. La camera rinnovata nella torre nord era bellissima. Spazioso, super pulito, cucina completa, bagno nuovo e moquette. Letto comodo. CVS e un negozio di liquori adiacente.

Punti negativi: Necessita aggiornamento via cavo per il servizio di HD. Nessun ristorante o bar nelle vicinanze, o almeno io non ne ho trovati.

Punti positivi: State Plaza offre belle sistemazioni essenziali per viaggi d'affari con un buon servizio.

Punti positivi: Room was comfortable and clean.

Punti negativi: The television in the room is extremely outdated and did not provide a clear picture.

Punti positivi: Rooms were very clean and modern. Staff were extremely courteous. Restaurant food was excellent. Great stay all the way around, I would stay there again without doubt.

Punti positivi: Very clean. Very comfortable rooms. Located near GWU so the neighborhood is not far from fun activity, yet quiet when need be. Friendly staff and they check on you at least 3-4 times a day.

Punti negativi: Aging facilities. One of the buildings located across the street from homeless people in tents, which brings you back to reality about ther affordable housing situation within this country.

Punti positivi: * Room was a good size * Room included a kitchen area with full-size fridge and sink.

Punti negativi: The room was extremely cold, and when we turned the heat on, the vent blew colder air out. We called the front desk and were informed that they had "switched over" the system and that even though it was turned to heat it would only cool the room. We were told a space heater would be sent to the room, but one never arrived and then hours later we were told they were out of space heaters. If the heating and cooling system can be "switched over" then presumably it can be switched back, so my question for this hotel is if everyone was so cold that you ran out of heaters, why not switch the ability to heat rooms back on? Overall it was kind of bizarre and extremely inconvenient to have to wear coats indoors and put a damper on our otherwise-pleasant stay.

Punti positivi: Very reliable and consistent. Good value for money. Excelllent location a few blocks away from the White House and all the monuments on the National Mall

Punti positivi: The staff were helpful and nice and the location was convenient. The kitchen is a nice convenience, but not needed for a short stay.

Punti negativi: The carpet in the room was dirty. There is no fan or window in the washroom so steam from the shower stays in the room, this causes humidity and mold. I'm allergic to mold so this was very uncomfortable. The hotel has two towers, and only one common washroom with one stall located in the other tower. If you have a late flight out you can store your suit cases but no place to change. The toiletries were advertised as designer. It was bath and body brand. The washroom was dirty, hair in the tub. I don't recommend the Hotel for physically challenged guests as there are steep stairs up to the elevator from the lobby. I had to struggle with the suitcases up the stairs. Beware that the hotel charges if there are more than 2 occupants in the room. This was not disclosed at booking. They also charge for incidentals at check in. I found this Hotel to be Overpriced for what you get. I stayed at the Marriott down the street last year, I payed about the same and had a much nicer room, pool, etc.

Punti positivi: We stayed one night as we were attending a performance at the Kennedy Center. The location was great- we walked to the venue and got a quick and cheap cab ride back. We also walked to the monuments and major DC attractions. The location is great, and there is a Dunkin' Donuts and Starbucks nearby, if you don't want to pay high restaurant prices for breakfast. The room was gorgeous, and we had a view of the Washington Monument from our window! The staff was helpful and friendly, and even with parking the rate was good. If we didn't have to park a rental car, it would have been a downright steal!

Punti negativi: Really nothing to complain about. The parking is expensive, and valet only but you don't really need a car to see the DC tourist sites, and the parking fee was comparable to every other hotel in the area. Free breakfast would have been nice, but I don't expect it in this type of hotel. I didn't use the restaurant, and instead went to Starbucks for breakfast and coffee.

Punti positivi: Very clean and very well maintained. Nice accommodations. Nice staff.

Punti negativi: There was a transitional issue with the heating and air. We were between hot and cold days so the heat was the only option- no air conditioning. It was warm in the room on the hotter days- they did provide us with fans which helped. If it had been warmer outside it would have been very difficult to sleep.

Punti positivi: Camere bellissime, eccellenti vedute, eccellente servizio clienti

Punti negativi: Niente. Ho soggiornato solo una notte.

Punti positivi: Valore di comfort pulito

Punti positivi: The ability to use Netflix and other internet tv providers was a bonus.

Punti negativi: The shower tile bit into my feet and it was too large for a small shower head.

Punti positivi: Good location, lots of pubs and restaurants nearby. Wifi was fast.

Punti negativi: Standup shower, no bathtub, bidet, or spray hose for personal hygiene. Pricey lobby food options. Breakfast was not included, but there's a perfectly nice breakfast cafe out the back entrance that's full of police and municipal workers, which was good enough for me!

Punti positivi: Fitness center is amazing. Rooms are spacious

Punti negativi: Pet policy is awful. A dog barked into the early hours of the morning and staff did not handle appropriately

Punti positivi: Quality in all areas. They also honored my reservation with no problem even though I reserved it for the wrong night. They didn't make it like they were doing me a big favor either.

Punti positivi: Hotel is big, clean, and convenient

Punti negativi: Room wasn't ready when we arrived (even though we noted online at check-in), then wasn;t ready when they said it would be 3 hours later. Room wasn't cleaned until I called at 4pm after our first of 2 nights. In room dinning was delicious but both times we ordered, part of our order was missing - even when we called to notify, they said they were sending it, and it never arrived.

Punti positivi: I liked the proximity to everything - an Uber was never more than 4 minutes away! Plus you're in walking distance of a lot of places including the metro. The beds were super comfortable and I liked that most of the rooms had a separate magnifying mirror.

Punti negativi: The floors are hard to navigate and easy to get turned around. With an injury I had to find a room closer to the elevator. When I changed rooms, I still had TO WALK to both my old room and the new. No one had an indoor golf cart or something that would make changing my room location a little easier, physically. The handicap accessible rooms had way less closet space and were less clean since they are not used as often or as regular, the beds need their mattresses turned - one bed was quite 'slope-y' on one side. Not every room has a separate magnifying mirror and the ones that do are not tended to in a way that a rusty spot doesn't form on the counter top underneath it.

Punti positivi: Il personale accogliente. Camera molto confortevole. Letto comodo, la doccia era spaziosa. Buoni controlli per la temperatura. Bel cortile.

Punti negativi: Dovrebbero avere caffè gratuito nella lobby alla mattina. Temperatura nella lobby troppo fredda.

Punti positivi: Camera molto confortevole, personale gentile e ottima posizione

Punti positivi: L'hotel era assolutamente fantastico! Il servizio del ristorante era ottimo e il cibo era delizioso.

Punti positivi: Il personale era cordiale, la posizione era comoda, le camere sono molto confortevoli e ben arredate.

Punti negativi: Camera piccola. Moquette sporca. TV in un armadietto. Letto di dimensioni. Orribile vacanza

Punti positivi: Il personale era cortese

Punti negativi: Hanno accettato la mia prenotazione, poi hanno dato via la camera. Mi hanno mandato in un altro albergo senza camere. Un vero incubo nel bel mezzo della notte a DC.

Punti positivi: Spaziose e confortevoli.

Punti negativi: Visibilmente vecchio e malandato in luoghi.

Punti positivi: Hotel unico, storico e affascinante in un'ottima posizione nel centro cittadino. Gli arredi antichi e gradevoli, bella sala da pranzo per la colazione.

Punti negativi: La camera era piccola, ma pulita e confortevole.

Punti positivi: The hotel has been recently renovated, so everything was brand new. Note that only half of the hotel is the "historic" part, now the other half is new. That didn't bother me at all. There was a very nice, upscale feel to the whole place. The staff were wonderful - very nice and accommodating. I stayed one night and when I came into my room after being out, all of my lights weren't working - a breaker had blown. When I called the front desk, it was taken care of within 10 minutes by a very polite maintenance staffer.

Punti negativi: The location was just okay - I walked from the closest Metro (Mt Vernon/Convention Center), and found myself walking along a street with boarded up houses. I wasn't taking any shortcuts, this was one of the main streets by the hotel. This wasn't too much of a problem for me, as I used Lyft to get everywhere and didn't do much walking at all. But it is something to keep in mind if you are making a reservation here. The only other thing was that my bed was very firm. That's a total personal preference, but did interfere with my sleep

Punti positivi: The hotel was quiet, the room furnishings were fresh and attractive, and I found the decor pleasing generally. The room overlooked the courtyard, which was also quiet. A good location too--we were able to walk to many of our destinations right from the hotel. Staff were friendly and very helpful. I needed a cab one rainy morning, and asked at the front desk if they could call for one. Instead, the bellman grabbed his umbrella and went out to the street, down to the nearest busy corner, and whistled up one for me. Above and beyond!

Punti negativi: Our room was small--would have been perfect for a single guest, but a little cramped for two. Just one bedside table, for example, with no room for a second. We would have liked a king bed, but one evidently wasn't available--again, perhaps a size issue. Last, half the wardrobe cabinet was taken up by a room safe and refrigerator pre-stocked with candy, soda, and alcohol, so there wasn't quite enough room for two people to hang our things. And yes, no iron or ironing board. We didn't try the meal facilities. We'd stay again--the pluses outweigh the minuses.

Punti positivi: Dimensioni della camera La colazione Happy hour Il personale Convenienza Posizione

Punti negativi: La camera avrebbe potuto essere un po' più pulita

Punti positivi: Hotel carino. Il brunch e la cocktail hour fantastica. Ottima posizione.

Punti negativi: Parcheggio esorbitante. Costa $42 al giorno. Ingresso e uscita al parcheggio. Segnale internet debole.

Punti positivi: We bought a Timeshare at the District which is upstairs. We enjoy going there to visit. Great hotel

Punti negativi: Location requires walking or driving. It’s at least a mile to Georgetown. At least a mile to DuPont circle

Punti positivi: C'era più spazio di quanto mi aspettassi o di quanto fosse necessario. La suite era ben arredata e sembrava lussuosa. Il personale era molto disponibile e cortese.

Punti negativi: Un piano in bagno non era molto pulito. I rumori esterni, che erano presenti in tarda notte, erano notevoli. Consiglierei delle finestre migliori, più tranquille per un hotel così bello.

Punti positivi: The suites were large, clean, and well decorated. The kitchens had everything you would need to cook meals. There were two nice cold bottles of water waiting when you got there. My daughter loved the open fire place in the lobby. Close proximity to the metro, specifically the green and orange lines for easy access to the National Mall. The folks at the front desk were very helpful. The washer and dryer was a real perk. We had a great stay at AKA!

Punti negativi: The tubs are a little high, but I assume so water doesn't splash out.

Punti positivi: - Le strutture erano ottime - Hotel con camere confortevoli e spaziose - Bella palestra - Staff al front desk molto accogliente e cooperativo

Punti negativi: - La camera non era pronta in tempo - Il personale nell'area della lobby non era molto cordiale - I corridoi erano molto caldi

Punti negativi: The service this trip was underwhelming. Few encounters with rude staff. The check in process was inefficient, rooms weren’t ready for hours after normal check in time and no call or notification when they were ready. Also, hair in the bathroom from previous guests.

Punti positivi: The staff are great and go out of their way to make your stay perfect. Meticulously clean.

Punti positivi: Posizione. Si trova a poca distanza a piedi da molte attrazioni, nonché per la mia destinazione per affari.

Punti positivi: Service was excellent

Punti negativi: They changed me an extra 200 dollars when I checked into the hotel, despite prepaying on Kayak

Punti positivi: La posizione, il personale, la pulizia

Punti negativi: Il menu del cibo era completo, me era un po' limitato per i miei gusti.

Punti positivi: Il personale era cordiale e l'hotel era molto pulito. L'enorme vantaggio era la vicinanza dell'hotel a tutto!! Tutto è raggiungibile a piedi dall'hotel.

Punti positivi: Vicino ai monumenti e al Verizon Center

Punti positivi: Ottima posizione... Comodo per metro e al centro di Washington

Punti negativi: Nessun aspetto negativo di questo viaggio

Punti positivi: Economico.

Punti negativi: Nessuna vero beneficio come membrop Platinum di Marriott Rewards. La struttura non era niente di speciale. Molto rumore per i corridoi di notte.

Punti positivi: La posizione era ottima, il personale era fantastico

Punti positivi: Il personale era molto attento e molto cordiale. Era proprio accanto alla stazione della metropolitana che portava all'Aeroporto Reagan!

Punti positivi: La posizione e il letto comodo.

Punti negativi: L'A/C. Non era abbastanza fresca. Ha bisogno di più fazzoletti in bagno. Il personale alla reception deve migliorare

Punti positivi: Il personale ha fornito quattro biciclette per la nostra famiglia. L' hotel era elegante e con bei servizi. Mi è piaciuto molto anche l'uso gratuito di una lavatrice e di una asciugatrice. Ottima posizione.

Punti positivi: Vicino al centro di Metro

Punti negativi: Costo extra per il parcheggio

Punti positivi: Central location Clean rooms Value for money (I suppose)

Punti negativi: WiFi not free in rooms and expensive Restaurant average. We asked for a cappuccino and got coffee tasting line filtered coffee with normal milk with lots of froth on top.

Punti positivi: The price was quite reasonable and the location was convenient as well. The staff was friendly and helpful too. Also the room was nice and clean.

Punti negativi: First, the website says the amenities include parking. What it doesn't tell you is that it is valet parking at almost $50/day. Second, the website says the amenities include free wifi. What it doesn't tell you is that the wifi is only free if you connect to it down in the lobby. Otherwise, it is almost $13/day if you connect to it from your room. Overall, it wasn't a bad stay. I just wish the website was a little more detailed/honest with some of its information.

Punti positivi: Everything was great! Am upset that they put an $800 hold on my credit card when the room was only $300

Punti positivi: The gentleman at the front desk was very helpful and polite. There was a mix up with my parents reservation, and he too care of it. He also upgraded our room. The concierge was great with our kids, and gave them a free movie.

Punti positivi: FRONT DESK LADY WHO WAS A COWBOY FAN MADE ARE STAY FUN WITH ALL HER ASSOCIATES BEING SO HELPFUL AND LOOKINg OUT FOR TWO SENIOR CITIZENS ! THANKS !

Punti positivi: Vicino alla stazione ferroviaria. I taxi proprio davanti se necessario. Ottimo rapporto qualità/prezzo. Comodo avere un/cibo del bar proprio nell'hotel. Caffè la mattina. Molto pulito. Letto comodo. Ombrellone e un accappatoio forniti in camera.

Punti negativi: Gli ascensori sono minuscoli. La camera era piccola. Solo 1 minuscola finestra della camera e siamo rimasti senza vista. La porta della doccia non rimanere chiusi. L'acqua era di $4 una bottiglia in camera. C'è nessun comò ma piuttosto 2 cassetti si trova nell'armadio.

Punti positivi: Il personale era molto accomodante. La camera era piuttosto piccola, ma molto confortevole e pulitissime. Ristorante e pub annesso all'hotel e caffè in fondo l'angolo. 5 minuti a piedi da Union Station.

Punti negativi: L'unica cosa che mancava era macchina per il caffè in camera.

Punti positivi: La posizione è perfetta per noi. Abbiamo apprezzato molto la qualità graziosamente invecchiato. La camera era come a casa!!

Punti positivi: •Letto comodo •Staff ottimo •Ottima posizione

Punti negativi: •Difficile regolare la temperatura in camera •Nessuno specchio lungo .Piccola finestra senza vista (muro di mattoni, letteralmente) •Camera piccola

Punti positivi: Vicino al campidoglio e luoghi degli incontri

Punti negativi: Camere piccole

Punti positivi: Il personale era molto cordiale e disponibile. La struttura ha carattere e stile. E' situato in una posizione comoda. Ottimo Pub.

Punti positivi: Ho soggiornato qui diverse volte. Le camere sono piccole, ma la posizione eccellente. Il personale è sempre cordiale.

Punti positivi: Grande distanza a piedi da tutti.

Punti negativi: Le camere erano un po' piccole.

Punti positivi: Buona posizione, pulito, confortevole, con personale gentile e disponibile.

Punti positivi: Il personale era super cordiale, al di sopra e al di là. Lo consiglio vivamente.

Punti negativi: Mi è piaciuto tutto.

Punti positivi: Ottimo personale

Punti positivi: I liked the location and apparence about buiding, is a Tresaure of tourism in America. Bravo!

Punti positivi: The proximity to downtown D.C. and the monuments was perfect! We loved that there were a few coffee shops and restaurants nearby, especially the Dubliner, an Irish restaurant and bar, that was situated right under the hotel itself. Staff was incredibly nice and the hotel was very clean - we plan to stay here whenever we come back to visit!

Punti negativi: The only downfall is that walking around the area at night can be a little questionable, especially going to or coming from downtown D.C. It's eerily quiet.

Punti positivi: Location - walking distance from Union Station Staff - helpful at check-in Price - reasonable rate Rooms - small but just updated, look / feel great, stylish - felt like I was paying MUCH more

Punti negativi: No downside - rooms small but decorated so well that didn't notice or hinder the stay Arrived late, left early so didn't have any down-side to the stay Free coffee only - but liked the coffee lounge

Punti positivi: The hotel itself was pleasant despite being under repair such as an out-of-service elevator. The convenient location was key for us as we arrived and departed through Union Station, just a couple of blocks away. It's also reasonable walking distance to the capital building, China Town, Verizon Center, Pennsylvania Avenue, etc. The room was small but the bed and room were clean and comfortable. The desk staff were friendly and accommodating.

Punti negativi: The amenities were bare bones. No frig in room, no comp breakfast or wine hour. The fitness center was a little lacking as well: small space and there were free-weights, but no benches on which to use them. The water pressure in the shower was very weak. It was like trying to shower with a toy squirt gun. Check-in could have been a bit smoother: we arrived around noon, so we had previously requested an early check-in (normal check-in is 3:00 PM and this is not explicitly stated until you complete your booking). We were told over the phone early check-in would not be possible. Once we arrived, we went to the hotel anyway to see if we could store our bags. It turned out we were able to check in early, so I'm not sure why were initially told that early check-in was not possible. Service at the restaurant was poor. We went for lunch after checking in. I ordered a drink after we were seated and I did not receive it until after we were finished eating and had received the check. There was some kind of problem with their taps. They were apologetic and did provide the drink for free since it took so long, which was nice.

Punti positivi: The hotel itself was pleasant despite being under repair such as an out-of-service elevator and an out-of-service ice machine.

Punti negativi: When I checked out, they tried to charge me for six nights when I had stayed five. When I pointed this out, there was no apology. Mistakes can be made, but overcharging by hundreds of dollars is a very big mistake and deserves some serious groveling. I waited about five minutes for them to correct this, but they couldn't even get logged into the computer. I told them I'd be in the breakfast room and to bring me the corrected receipt. After half an hour, there was still no corrected bill. I went back to the desk to ask about it. This time I got a mumbled "I'm sorry," but I wasn't sure if it was for overcharging or for taking so long. It seems they overcharged everyone in the hotel, and I was just the first to notice. They were sorting out the mess. Besides a serious apology, you'd think they'd be thankful to me for alerting them to a massive problem before they had a lobby full of irate guests. You might think they would at least offer to pay for my breakfast while had to wait so long, if not offering a free night. I got nothing but a long wait. I eventually got my corrected receipt and ran and caught my train to the airport by just one minute.

Punti positivi: Location, the staff is friendly

Punti negativi: Draft from windows (they are not sealed),the bathroom is cold (no heating lamp there), the heating blows air straight to bed (not comfortable at all especially after taking a bath) no coffee maker in the room, and no hot drinking water in the lobby after 11 am.

Punti positivi: The room was beautiful and clean. The location was excellent. All the hotel staff were Grundy and courteous.

Punti negativi: Other room's room service trays sitting in the hallway for more than 24 hrs. Unbelievable that they charged $4 for the water bottles in the room. Tried to go for a drink in the pub, staff were not attentive; sat for over 15 mins without getting asked what we wanted or asked about drinks; simply left and no one noticed.

Punti positivi: My room was apparently newly remodeled, and was very modern, exceptionally clean, and very comfortable. The location - just two blocks from the parks surrounding the Capitol on the senate side, are hard to beat. It's a short block walk to Union Station if arriving via train or Metro. There is very little to the hotel other than the rooms - I didn't use the fitness center or the Dubliner restaurant next door, but if you are just looking for a convenient, impeccable room this is a great choice. I'll definitely return.

Punti negativi: Via the phone and their web site, they required a 3-day minimum stay. Fortunately booking via Kayak let me book a single night, or I would have had to stay somewhere else.

Punti positivi: Comfortable rooms, helpful staff. Private setting with an interesting bar. The night we were there the bar was very busy and noisy yet the noise was completely isolated from the lobby. Irish themed, the bar had an excellent selection of beers and whiskeys. We didn't try the restaurant, so I can't give an opinion. The Phoenix Park is an excellent choice, especially for business travelers.

Punti negativi: Nothing - good place to stay.

Punti positivi: This is a beautiful hotel with an incredible staff. It is a block from Union Station and convenient to all public transportation. This makes it incredibly easy to get to all of the sites to see in DC and Georgetown. The complimentary coffee bar is wonderful. The rooms are immaculate and very comfortable. I would highly recommend this hotel and would definitely stay again if I were to travel back to DC.

Punti positivi: La posizione era fantastica. Le camere sono pulite e moderne, ottima colazione. Siamo andati a piedi a tutti i musei.

Punti positivi: La posizione è eccezionale! 1 Isolato dalla metropolitana, a 3 isolati dal museo dell'aria e dello Spazio. Letti comodi, colazione gratuita, personale molto cordiale abbastanza buono. Ci tornerei!

Punti positivi: La colazione era un buon servizio e cordiale. La posizione era eccellente per visitare Smithsonian Air and Space Museum. Le camere del Comfortabele.

Punti negativi: Il check-in è stato un po' caotico e non erano sicuri circa il prezzo che abbiamo dovuto pagare. Molto pochi ristoranti nell'ambiente diretto. Porta di vetro a bagno offerto non molta privacy, anche se bella doccia.

Punti positivi: Hotel bellissimo, con personale gentile.

Punti negativi: L'ascensore era un inconveniente. A volte ci ha detto che stava scendendo ma invece saliva. Non mi è piaciuto che solo un ascensore andava alla parte superiore del tetto. Inoltre, la comunicazione con il responsabile era difficile. Egli non mi sembra di capire le nostre domande e non abbiamo potuto comprendere le sue risposte.

Punti positivi: La camera non era stretta, il letto era fantastico, il personale era gentile, c'era il centro di affari nella lounge e l'Happy hour

Punti negativi: Nessun ristorante nelle vicinanze, il menù nella lounge era limitato

Punti positivi: The location was good for walking to the mall and museums. The hotel itself felt new, and the rooms were fairly large.

Punti negativi: We had a few issues. First, parking at the hotel is nearly $50 a night after taxes. We had no clue about this upon arrival. Our sink faucet had no water pressure on cold. Our remote to the tv was broken (they did replace). The staff in the lobby was very rude (although the gentleman at checkout was nice). Breakfast was terrible. It’s nice that the food was included in our stay, but it was not very good. I doubt I would stay here again.

Punti positivi: I stayed for two nights and I'm very happy with their services. Staff was courteous and all facilities were clean.

Punti positivi: Staff were incredibly friendly, we were given an upgrade to a suite, and it was such a great location! comfortable beds, great shower, nice bathroom, etc.

Punti negativi: Breakfast was comprehensive, but if you arrived after 8:15 it was hit or miss with what was left. Sometimes there was little food (we were there over cherry blossom festival), other times they did continue to replace. It was a good value though.

Punti positivi: Good location

Punti negativi: Room was on the dirty side.......breakfast was good one day of the three mornings, otherwise cold food and the amount of people was crazy.

Punti positivi: Tutto

Punti negativi: Troppi ascensori diversi per arrivare al parcheggio.

Punti positivi: Il personale era molto disponibile e cordiale. Il nostro cameriere per la colazione a buffet, Riehard, era meraviglioso. Ha fatto tutto il possibile per assicurarsi che fossimo soddisfatti. Il personale della reception era fantastico.

Punti positivi: Camera fantastica, il personale è cordiale e disponibile. La colazione era eccellente. La posizione dell'hotel era perfetta.

Punti positivi: Ero un po' stressato quando sono arrivato e me ne sono andato più rilassato. Ottimo bar per la colazione!

Punti negativi: Il parcheggio è un po' caro.

Punti positivi: Hotel bello e pulito in buona posizione con vista stupenda

Punti negativi: Niente

Punti positivi: Staff were wonderful everywhere, front desk, cleaning and in the restaurant....the breakfast crew were fantistac.

Punti negativi: The ventilation system. We stayed in suite 600 and it was so noisy and ancient we had to shut it off completely at night so we could sleep. The room had been remodelled and was lovely, but this was horrible.

Punti positivi: Free breakfast, nice staff, accomidating, proximity to the metro

Punti negativi: Poor drainage around the pool, lots of water on floor in pool deck

Punti positivi: The location is spectacular as there are several restaurants in the building and cinemas just across the road as well as a variety of shopping stores & departments. There is so much to do if you enjoy shopping and it's very close to D.C. The Metro is literally below the building so easy to move around.

Punti positivi: The location is great. Restaurants, shopping, and Metro are all just steps away. Plenty of parking in the garage (may need to go down to P2). The staff is friendly and helpful. Breakfast was good. I would definitely stay again on future visits to DC.

Punti positivi: I stay here several times a year for business and give the cost and location it’s a great option. There’s a cigar lounge and several dining options and a movie theatre nearby so it's great for me or my family.

Punti negativi: I found the bathroom in our room retained a lot of humidity versus previous stays and the finish on the tub was peeling away. Otherwise the room was spacious and comfortable.

Punti positivi: Molto pulito, tranquillo e accogliente.

Punti positivi: Nice lobby, courteous staff, comfortable bed.

Punti negativi: Tiny gym, mold in the bathroom grout, room amenities were average, surprising amount of wear and tear in our room for a hotel in this category.

Punti positivi: Location is ideal for seeing the museums and monuments. Lobby and restaurant staff are warm and welcoming.

Punti negativi: If you forget to tip housekeeping each morning, don't expect clean towels.

Punti negativi: Colonial parking provides valet parking at the Willard for $55 per night. They refused to tell me about any other options when there was another parking garage just behind the hotel. I won't return to the Willard until they lower their parking rates.

Punti positivi: I fattorini erano incredibili! Così gentile e disponibile!!!

Punti positivi: Posizione Cameriere

Punti negativi: Il personale della reception era in più di un'occasione Le camere sono molto piccole

Punti positivi: Servizio clienti

Punti negativi: Il divani letto

Punti positivi: Posizione eccellente. Bellissima vista del Monumento di Washington dalla nostra camera. Il personale era cordiale, competente e disponibile.

Punti positivi: I came down to ride my bike to all the museums and monuments. When I presented my claim ticket for my bike to the bellman my bike had been stolen. I spent 4 hours in the lobby filling out a police report

Punti positivi: This is such a grand hotel. We spent 4 wonderful days here, great staff, exceptionally clean rooms and great views.

Punti positivi: The staff at the hotel went out of their way to please us. In particular: Mr. Herb Wright greeted us daily with his million dollar smile and was always ready to be of assistance. Mekdes Pierce, Nathan and Limlin worked so hard each day in the lounge for breakfast and appetizers/dinner. They were so kind no matter how busy they were.

Punti negativi: Absolutely not one thing. It was an outstanding hotel.

Punti positivi: Everything was spot on, nothing was too much trouble.

Punti negativi: TV system was being upgraded so there was no access to in-room films at all, just all the usual uninteresting TV channels.

Punti positivi: Location

Punti negativi: They offered to an upgraded room with a view for more $ Room had no view. AC broke , took 1 full day and multiple sells to get it repaired.

Punti positivi: Customer service was phenomenal. Short wait times, responsive knowledgeable staff.

Punti negativi: Valet service was lacking due to extended wait times. The hotel is renovating the front lobby, so the entrance was moved to Pennsylvania Ave.

Punti positivi: The rooms were incredibly well appointed, decorated. Modern, sleek, and comfortable, including the halls that lead to the room. I stayed 9th floor.

Punti negativi: The construction impacted the ease of navigating the main lobby floor. Also, i was not instructed on how to use the elevator system when i checked in, which confused me and delayed my movement toward my room.

Punti positivi: We likes the decor and the cleanliness of the hotel. The hotel was in a good location for sightseeing.

Punti negativi: Housekeeping forgot to clean our room in the morning so we had to call and ask that they come at night when we were out to dinner. The pillows were also really too soft without much support. And we didn't realize until we got there that the overnight parking fee was $59 per night....kind of a lot when you gross everything up we might have been better off at another hotel location with less expensive parking! Once you are there though you are stuck with it. Ugh. Next time.

Punti negativi: Nella hall non c'era acqua da bere. I letti non confortevoli

Punti positivi: Letto e camera molto confortevole

Punti negativi: La maggioranza del personale era eccellente, ma una persona non era gentile e non fare uno sforzo per aggiornare la camera dato che la porta della camera che mi hanno dato era rotto. Una seconda persona immediatamente cambiato la camera per il meglio.

Punti positivi: Il personale era molto cordiale e disponibile.

Punti negativi: Incomprensione nella lounge per quanto riguarda la scelta di un vino. Ci hanno fatto pagare più del dovuto.

Punti positivi: La posizione e la pulizia

Punti positivi: I liked everything. The room was modern, well appointed, with a comfortable bed, and spacious bath. The staff was as pleasant and helpful as any I have encountered in some time. The location is great! I ate in the restaurant once and I enjoyed my meal. I look forward to my next visit.

Punti negativi: The closet space in the room I had was limited and would probably be tight for two people. This is a very small fault in an otherwise very pleasant stay.

Punti positivi: The people at the front desk, the concierges, the doormen, and the housekeeps were truly concerned about my comfort and seeing that I had the best possible time in Washington. Your concierges are extremely knowledgeable and took the time necessary to help me find stores and restaurants; making phone calls for me to get things done. My own family doesn't care for me that well!

Punti negativi: Cannot think of anything. Oh, there is one little thing, the front door to my room, number 302, sticks. I meant to inform the front desk, but it was so insignificant compared to everything else, that I forgot.

Punti positivi: Location, excellent door men.

Punti negativi: No premium channels. Broken toilet that was "fixed" twice but I had to fix it myself a couple times. No water pressure. House keeping only left us with 1 towel. View of a brick building 6ft from my window. Bar staff were disruptive and joking loudly with doormen while people waited at the bar.

Punti positivi: The staff and service was first-rate and the location made walking easy to the various monuments and museums. Also the train station was in easy walking distance.

Punti negativi: I can honestly say that there was nothing bad about this trip...my wife and I had a wonderful time!

Punti positivi: Staff was very friendly and the room was clean, comfortable, and dark at night. At check in my wife asked about a refrigerator since she is pumping and the young lady had one sent to the room.

Punti negativi: The refrigerator was broken. We were able to make due with ice from the hall.

Punti positivi: We experienced the sweetest women at the front desk, both named Anna. One even kindly gave us a room with a view at no additional charge since it was my boyfriends first time to DC. She recommended some great dinner spots which we loved. Also, the gentleman outside the next morning were so friendly, we chatted with them for a while before our Uber came. Kudos to everyone for welcoming us home after a long trip abroad. Made us feel so happy to be back.

Punti negativi: Hair dryer could use an upgrade but was definitely sufficient to get the job done.

Punti negativi: Il letto era talmente floscio. a/C. strutture rumorosi usurati.

Punti positivi: Il nostro hotel era a due passi da quasi tutto quello che volevamo vedere - tutte le principali attrazioni come i musei. È molto vicino a due metro (metropolitana) stazioni e solo un breve tragitto di corsa da Union Station dove abbiamo preso l'autobus per New York. Abbiamo apprezzato molto la macchina per il caffè in camera e frigorifero per tenere i nostri stuzzichini. Abbiamo apprezzato stand caffè gratuita nella lobby.

Punti negativi: E' più di un desiderio - vi augura ragazzi erano la colazione gratuita. La maggior parte degli hotel fare oggi.

Punti positivi: Il personale è molto cordiale. Le camere erano pulite e anche il bagno. La posizione è perfetta se volete girare a piedi. Una splendida esperienza.

Punti positivi: Pulito e comodo per downtown DC.

Punti positivi: Staff was helpful and friendly. Wait staff at restaurant in lobby was excellent. Went above and beyond to make sure we were taken care of. Fair prices on the food. Blanket for fireworks was a nice unexpected treat. Quick walk to two different metro stations and 20 min walk to the mall. Blocks to restaurants and the cvs if you need something.

Punti negativi: It was hot. Not sure the hotel can control the weather.

Punti positivi: The staff were very welcoming and helpful. The room was clean.

Punti negativi: Our shower head did not want to stay put. We booked online and I guess when doing so they like to give you the handicap accessible room. Parking was expensive! Breakfast was $60 for two people that will get you eggs and bacon.

Punti positivi: Hotel is walking distance to most of the things you want to see in DC; White House, Washington Monument, Smithsonian Museums.

Punti negativi: If you stay in a room facing 14th street you *will* hear street noise. We were on the 12th floor and you may as well be on the first floor because the height doesn't help with the noise at all. After a long day of walking you probably want a good night's sleep, that's probably not going to happen. Street traffic is loud and people tend to yell outside.

Punti positivi: Perfect location to walk to DC attractions, across the street from Metro stop. Clean. Room had microwave and fridge, so nice for family or longer stay. Gold and Diamond members receive free cooked to order breakfast.

Punti negativi: No problems at all.

Punti positivi: Very convenient. The location is excellent for getting around town on the metro. It's just minutes from everything. I would definitely stay at this hotel again.

Punti negativi: The bed was a little uncomfortable. I couldn't tell if the comforter was sliding down inside the duvet or it was just really thin.

Punti positivi: Room was clean and pretty nice. Nice hotel bar and staff was friendly and helpful at the front desk. Would stay again for the price.

Punti negativi: The bellhop shattered a bottle of vodka that was in my suitcase....said "I should have told them it was fragil" I don't think that gives them the right to just throw my stuff around as if there was nothing of worth in there....what if it was a bottle of cologne that broke - would I have had to tell them it was fragile for something as small as that. After all my stuff was covered in vodka, they let me use their laundry services and actually ended up replacing the bottle with something of similar value. It ended up being okay and I was thankful for the replacement.