Hotel a Istanbul

Punti positivi: Essere nel cuore della parte storica di Istanbul ma senza rumori. La camera è molto spaziosa, i letti sono molto confortevoli, la doccia è lussuosa. Personale cordiale. Upgrade gratuito a una camera con vista su Hagia Sophia

Punti negativi: Se proprio devo dire qualcosa, per raggiungere gli ultimi piani è necessario prendere due ascensori. Ma questo è un problema minore rispetto a tutto quello che l'hotel ha da offrire.

Punti positivi: La posizione era fantastica. Hotel pulito e ben mantenuto. Visualizzazione dei siti era eccellente sul lato anteriore dell'edificio.

Punti negativi: Vista sul lato posteriore dell'edificio orribile.

Punti positivi: La posizione è imbattibile. Le camere sono belle, spaziose, moderne e pulite. Si tratta praticamente di un hotel nuovo di zecca. Il personale è molto disponibile. La colazione e' raccomandata, la posizione e' imbattibile. Le camere sono belle, spaziose, moderne e pulite. Si tratta praticamente di un hotel nuovo di zecca. Il personale è molto disponibile. La colazione è buona

Punti negativi: Le camere possono essere un po' rumorose a causa della posizione e del modo in cui le nostre camere erano proprio accanto all'ascensore, ma non c'è niente di cui preoccuparsi.

Punti positivi: Comodo, posizione eccellente, la colazione

Punti negativi: Niente

Punti positivi: Il personale e la vista sul Bosforo erano meravigliosi

Punti positivi: Posizione straordinaria, servizio eccellente, personale di primissimo livello Ristorante ottimo, area piscina di qualità Vista sul Bosforo dalla camera impagabile, letto comodissimo, servizio in camera inappuntabile

Punti positivi: Everything specially the pool and the view.

Punti negativi: Not their problem but the traffic in order to get there.

Punti positivi: The service and experience is exceptional. The food is good and the view is breathtaking

Punti negativi: Nothing

Punti positivi: Very clean and well maintained staff are extremely nice Arden in the reception was very helpful and esra was exceptionally nice mastering Turkish Arabic and English was a great help not only to me but many guests all over with great positivity all the time

Punti negativi: Traffic in that area is really too much

Punti positivi: The location

Punti negativi: No thank

Punti positivi: Lovely setting.Comfortable bathroom.Nice Hammam

Punti negativi: Not good value for money for food. Catering not for an international market . Restaurant service slow and not sincere Sheeshah smell very off putting Did not maximise the essence of Istanbul .. pizzas and chips etc .. what a shame

Punti positivi: The rooms are beautiful, facilities beautiful, views beautiful, and friendly staff, they go out of their way to help

Punti negativi: Too much mood music throughout hotel.

Punti positivi: I felt excited when i woke up and opened the curtains. at that time , I was just standing by the strait of Bosporus which is unbelievable beautiful.

Punti positivi: Everything was great

Punti positivi: We stayed at this hotel for part of our honeymoon in July. From the moment we arrived we were made to feel so welcome and our room was upgraded on arrival which was a lovely surprise. The staff also sent treats to our room and decorated it beautifully for us. We could not have asked for anything more. The attention to detail and service from all of the staff was amazing. We thoroughly enjoyed our stay and were sad to leave but we hope to return again in the future for another memorable experience.

Punti positivi: la struttura è molto bella e la piscina sul Bosforo è un plus imperdibile. L'accoglienza Four Seasons ha una marcia in più

Punti negativi: alcune camere che sono vicine alla strada sono piuttosto rumorose: fortunatamente il gentilissimo staff ci ha spostato

Punti positivi: It’s just a beautiful hotel ! I loved everything bout it , room was so spacious and clean , bed was soo comfortable! The hotel vibe and style is very cultural and Mediterranean which I loved ! Loved the restaurant with the view of the Bosporus, breakfast was amazing ! Turkish hammam was the best experience ever ! We loved to stay at this hotel and we definitely come back !

Punti negativi: there was no tea bag and kettle to make tea in room,only Nespresso machine and coffee !

Punti positivi: Perfect location, room is amazing, food amazing, staff amazing. No pool or amenities

Punti positivi: It’s a stone throw away from the main Istanbul attractions. It’s a beautiful hotel in the old city...soo much charm. The gardens are absolutely stunning and the staff are amazing. My kids received little gifts every day which they loved it made their stay so special. Concierge was soooo helpful in sorting out whatever we asked them to or helping with planning our day etc. it’s a stunning hotel and I will be back next time I’m in Istanbul !

Punti negativi: NOTHING !!!

Punti positivi: the breakfast menu could be improved

Punti positivi: Location staff and cleanliness

Punti negativi: In room dining service

Punti positivi: This is the second time in two years our travels took us to Istanbul. Both times we experienced the unusual - even by Four Seasons standards - helpful attitude of Manager Serkan O. He was proactive and thoughtful in providing services above and beyond, which were hard to do on short notice, including making arrangements for transport to the airport, finding space in the already fully booked on-site restaurant, and engaging into mutually interesting exchanges that made us feel like we were at home. Otherwise, we feel that it is uniquely convenient to stay in this Four Seasons location (a former prison now remodeled into a unique hotel) in the old city near the Hagia Sophia, Topkapi Palace, and Grand Bazaar. We also took the hotel's very luxurious boat to the Four Seasons Bosphorus, then walked back via the pedestrian street Istiklal. Our room was large and luxurious. The on-site restaurant has many wonderful dishes, with a charming garden mascot. The rooftop bar offers stunning views of the Hagia Sophia. We will definitely stay here on our next trip to Istanbul.

Punti negativi: Night music in the rooftop bar.

Punti positivi: Breakfast was heavenly!

Punti positivi: Wow, I must say the services of this hotel are fabulous. From the moment you enter the hotel to the point you leave, the staffs of the hotel provided the seamless services and cares. The hotel has a perfect location for exploring the old center of Istanbul. We really enjoyed the stay at this hotel.

Punti negativi: Nothing

Punti positivi: Servizio impeccabile

Punti positivi: Beautiful hotel with excellent helpful staff, location very favorable with all major sights within 500 meters.

Punti negativi: There is no such

Punti positivi: Pulizia

Punti negativi: Camera piccola e buia nonché in seminterrato In cortile bambini urlanti ogni pomeriggio

Punti positivi: Very central, you don't have to book this considering most of the sight seeings are nearby, that can be done better with a day tour. But otherwise its like a treat to yourself staying here. Rather you can club your stay with the other Four seasons hotel in Istanbul. Two nights each in both the properties or rather 3 each would a perfect way to see Istanbul.

Punti positivi: Everything was perfect

Punti negativi: Nothing

Punti positivi: Excellent service, attention to details and assistance.

Punti negativi: Easier accessibility to showers especially for people with disability.

Punti positivi: Servizio impeccabile cibo ottimo

Punti negativi: Niente

Punti positivi: Fantastic location for watching the view of Bosporus. The big terrace of the room from where we could watching the hotel garden and Marmara sea. There are so much selections in the breakfast. We could also visit the Ciragan Palace which now is a part of the hotel. It is a very comfortable hotel for relaxing. We love it and it could be our must choice if we come to Istanbul again.

Punti negativi: Nothing

Punti positivi: posizione ok, il palazzo storico è bellissimo , ma la parte nuova non è all'altezza.

Punti negativi: la parte nuova dell'hotel non è all'altezza, nei decori, le finiture , l'arredamento vecchio. la ristorazione nulla da ricordare.

Punti positivi: Good location, very nice restaurant, pool+hammam, service

Punti positivi: Fantastic and unique location being surrounded by a palace and next to the Bhosphorus, a breathtaking situation. Superb service and amazing food.

Punti positivi: The breakfast

Punti negativi: Not everybody of the staff speak good english

Punti positivi: Location

Punti negativi: The building, facilities and rooms were so old too old The housekeepers are so creepy, they will follow you around and beg for money

Punti positivi: The facilities

Punti negativi: Check in and out experience was not that good

Punti positivi: Ciragan Palace is one of the best places in Turkey, in all aspects.

Punti negativi: Difficult to find anything to criticise.

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: Everything you name it and it was there

Punti negativi: Friendly staff, enjoyed my stay will go back again

Punti negativi: not enough outdoor facilities

Punti positivi: The staff was very helpful , the rooms were wide and clean we had a pleasant stay

Punti negativi: -

Punti positivi: Value for money!!!!

Punti negativi: Nothing

Punti positivi: Everything

Punti positivi: Everything was great starting from the location

Punti negativi: The check out was very slow

Punti positivi: The concierge staff was very helpful and was probably the best part of the stay.

Punti negativi: The overall stay experience was quite below expectations. We had booked a partial bospherous view, but their was no view, only from one corner of the room, with great effort, you could see the bospherous and paid a huge premium for it. The check in at the reception was quite weird, this girl at the reception (Safina), said she wanted to make our stay memorable and was upgrading us to a bospherous view room, given that it was our first time in Istanbul and showed us the room also and then wanted to charge an extra 300 euros + taxes for the upgrade?? like really. If we wanted to spend that money we would have booked it ourselves right?? we would not be waiting to come to the hotel and be told that we are upgrading , (which means complimentary gesture at most hotels) and then ask for money. We didn't ask for it!!! SO that was putting off. We were getting the kempenski hotel for the same price, it would have been a much better option, as location is far superior.

Punti positivi: Convenient, comfortable, excellent staff and service.

Punti positivi: posizione

Punti negativi: sembra una stazione ferroviaria...via vai di matrimoni, feste...attenzione al cliente sotto ogni livello

Punti positivi: Great Location with panoramic view on the phosphorus, very friendly staff and amazing facilities. I would stay in any other hotel than The Ritz.

Punti positivi: Been at Ritz Carlton hotels before and that's why I opted for this one. People very helpful.

Punti negativi: Content with situation. No improvement required.

Punti positivi: Staff was wonderful, specifically Adem for housekeeping as well as a young man and young lady (unfortunately did not get their names) during breakfast/dinner. Staff showed the utmost respect for customers.

Punti negativi: Could improve lighting in rooms, the distance from the majn city was both a pro and a con

Punti positivi: Great location and views

Punti positivi: Location and the room size

Punti negativi: The staff is not friendly and so rude, the check-in time is taking so long. Room is dirty and the room serves is bad. They charge me 20 lira to empty the minibar which is free in other hotels. Shower trap is blocked !

Punti positivi: staff .. friendly seher in reception ... she is majic and so helpful and nurgul in housekeeping is amazing

Punti negativi: going up without your door key card is a problem ... you are in troble when you left it behind

Punti positivi: I like everything

Punti negativi: We asked for a wine but it came so late.

Punti positivi: Room was clean, breakfast has good variety, room was spacious.

Punti negativi: Check in was late and we were very tired 3pm, the entry to the pool was complicated through other floor, staff was not so friendly.

Punti positivi: The hotel was just perfect.

Punti negativi: The noise of the cars was so loud in the room.

Punti positivi: Friendly staff,excellent location.Cevahir shopping centre and metro station just 200m. Good variety at breakfast.We had access to executive lounge which was a bonus.

Punti negativi: We had a smoking room despite of request of non smoking one.With a 4 year old child it was not ideal as smell was quite powerful.Coffee capsules in the room replenished randomly so ended up with all decaf ones!!!Would like executive lounge hours a little longer as they are quite strict with hours and take everything (food) away promptly.

Punti positivi: Elegante e perfetto in tutto. Colazione eccezionale. Peccato non avere goduto la piscina.

Punti positivi: Faculty was very helpful and location was very strategic and also on a very busy street.

Punti negativi: Nothing

Punti positivi: the welcoming staff, the room, the spa

Punti negativi: The ventilation is so bad when occupying a smoking room Window also can't be opened

Punti positivi: Feel at home and the best hotel and mr ramazan very nice

Punti negativi: Good hotel and mr ramazan

Punti positivi: Il bar

Punti negativi: Pulizia della camera

Punti positivi: Wonderful Breakfast Great position

Punti negativi: No free parking? Lobby Cafe Service was not good at night...

Punti positivi: Reception and service

Punti negativi: Concierge did not help me to find a taxi

Punti positivi: Fantastic hotel that feels like home. Everything at hand thanks to the pools, rooftop bar and restaurant, spa and other facilities.

Punti positivi: The staff was nice with me & my family, good hotel

Punti negativi: Very noise from the main street

Punti positivi: Early check-in was excelent

Punti negativi: Late checkout policy charging 50 % is high should be 30%

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: Calm and quite

Punti negativi: Nothing

Punti positivi: Every thing

Punti negativi: Nothing

Punti positivi: La piscina, le camere, la struttura in generale. Staff molto cordiale, ringrazio in particolare modo Meric, Halan, Sidal e Saffet

Punti positivi: The location was ok

Punti negativi: I did not like the room style and interior design

Punti positivi: Amazing hotel, in the area where i grw up so amazing neighbourhood as well. Definitely get a sea view room. Both swimming pools are very nice, and the staff is very helpful in every possible way.

Punti positivi: Personale gentile e disponibile, colazione con una buona scelta, camera accogliente e pulita.

Punti positivi: Only the ground floor pool stuff are helpfully and friendly, special thanks to Mr. Melih

Punti negativi: - Imagine you deal with reception in poor english ,you have to learn Turkish before you book there - I have to call reception three time daily to fix AIr condition in my rooms (i booked 2 rooms for my family) even room rate was very high (almost 1000 TL per night) - too late too check in & check out - i pay full amount ( 12,200 TL ) for my stay (7 nights) while checking out reception stuff asked me to pay 1,600 TL according to different in rate $. - the hotel in Asia part of Istanbul so i have to pay 180-200 TL daily to go to visit Europe part (most good tourist attraction places in Europe. - Roof pool not allowed for families , interior pool is closed and not good so my family had to go to ground outdoor pool.

Punti positivi: Vista Ristorante

Punti positivi: Il personale era fantastico, in particolare, Malike. Non vedo l'ora di tornarci.

Punti negativi: Bedroom upstairs. Very inconvenient. No place to keep your things like wallet keys etc

Punti positivi: Probably the best hotel in Istanbul, Amazing Team

Punti negativi: The Price must be little bit less

Punti positivi: It is a great hotel, fully 5 stars! From the rooms to the excellent staff. They will go above what you expect.

Punti positivi: The ambiance and the lobby

Punti negativi: Nothing

Punti positivi: Location and facilities.

Punti negativi: Breakfast dinning room was too busy and not great too. Drinks prices were too high. Staff were not very helpful except around the Pool. Hotel Taxi prices were immorally high.

Punti positivi: Camere splendide, simili ad appartamenti

Punti positivi: Everything was perfect!the guy in charge of calling taxis is a lovely person! His name is Gungor, he saved me from missing my flight by reminding me about my passport which i had forgotten to take along while rushing to the airport.

Punti negativi: Nothing!

Punti positivi: The views were fantastic, we had the corner Bosphorus view which was lovely, the rooms were clean and well maintained. The hotel has some great facilities available. Even if you do not have a Bosphorus view you can enjoy it from the restaurants and the 16th floor bar. The hotel staff were extremely welcoming and helpful during our stay, we would recommend this hotel.

Punti negativi: We would suggest that the hotel open up a shortcut from the main road. Whilst we were staying there was a wedding on the Sat & Sun night, the music cut of at midnight and it was very loud and we could not sleep until after it was finished.

Punti positivi: The hotel is very great with its facility, service, breakfast etc. Especially many thanks for an intern from Xinjiang, China named 露西娅 or some I could not remember who gave me so many help during my stay.

Punti positivi: Airport pick up and drop off service

Punti negativi: No

Punti positivi: Posizione e stanza bellissima sul Bosforo

Punti positivi: Phosphorous view

Punti negativi: Dark corridors for the floor , should be brighter color

Punti positivi: Great hotel in a very good location. It is situated in the European side of Istanbul, so its less crowdy and noisy compared to the old city of Istanbul in the east side. The fitness center is one of the best i have ever been to. It has everything you can imagine. And all is for free (except the massages).

Punti negativi: We had to pay 20 euro / day for internet. Based on Turkey prices it is very expensive. And i think that such a great hotel should provide internet for free to its customers.

Punti positivi: Service

Punti negativi: Breakfast

Punti positivi: The design of the Hotel as well as the facilities offered are of great asset for the customer. Moreover, the staff is very helpful and kind and accommodate all your requests. Overall, the Hotel managed to create a distinguished atmosphere and thus it is recommended for all those who seek a priviliged treatment in a great location with remarkable facilities.

Punti negativi: N/A

Punti positivi: Rooms were gorgeous, staff was extremely courteous and helpful. All the facilities were a "10" in luxury

Punti negativi: Food/Beverage prices were obscene. $65 lire for breakfast (that's about $50+ US) . A coke in the bar was $13 lire ($10)

Punti positivi: it is comfortable and well maintained hotel with beautiful views and convenience to stores and restaurants in Nisantasi

Punti negativi: a light breakfast e.g. coffee and rolls should be included so that one does not have to feel compelled to spend the 35 euros if all one needs is a light morning snack

Punti positivi: La posizione panoramica e l' eccellente comfort globale.

Punti positivi: l'accoglienza e l'attenzione del personale

Punti positivi: Posizione molto favevole per visitare la città. Prima colazione molto ricca e varia. Panorama mozza fiato sulla città

Punti negativi: In generale l'albergo meriterebbe un leggero restauro: i bagni non sono consoni ad un albergo di quel livello,l'aria condizionata in camera e' un pochino carente. Nello specifico: la camera "con vista" era al di sotto delle nostre aspettative proprio sul panorama. Non abbiamo avuto accesso alla piscina per una sera poiche' era stata affitata tutta per un matrimonio.

Punti positivi: posizione comoda per visitare la città, in ogni caso ci vuole comunque un taxi

Punti negativi: un pò datato nella struttura. La colazione non è all'altezzza di quanto pagato

Punti positivi: Pulizia , confort , gentillezza e disponibilita' di staff e posizione dell'hotel

Punti negativi: Nulla

Punti positivi: La straordinaria terrazza sul Bosforo

Punti negativi:

Punti positivi: Facilities per Executive Rooms, piscina, roof restaurant

Punti negativi:

Punti positivi: Costruito come hotel per passeggeri di prima classe alla fine della linea sull'Orient Express, questo Grand hotel trasuda storia ed eleganza. Avevo una camera d'angolo, che era enorme e arredata con gusto. Il bagno in marmo era impressionante. Il personale è professionale e attento. Ho voluto rimanere al Pera Palace per un po' ed è valsa la pena!

Punti negativi: Niente. Non c'è niente di meglio di questo hotel!

Punti positivi: Very nice Hotel. I book the hotel for my parents. Appreciate very much the kindly anniversary note for my parents and delicious cookies. According to late check out from previous guests, Hotel upgraded our room very quickly.

Punti positivi: Great location near Taksim Square

Punti negativi: Noisy - could her the noise from the band performing at the verandah

Punti positivi: Everything was very magical and the history of the building makes it very special. A unique experience in a unique city.

Punti negativi: Breakfast hours could be a little be longer, 10h30 was early for me. Staff from the Spa could be a bit more welcoming.

Punti positivi: Home away from home. Beautiful property. Attentive staff. Great location.

Punti positivi: It’s a historical hotel but it definitely not means that it’s facilities were old. In fact the hotel maintains so well that it is very comfortable to stay and very modern. The staff were well trained. Experience was truly out of expectation.

Punti positivi: Loved pera palace hotel. Great location close to Istanbul modern museum and lots of great cafes and restaurants. The hotel itself is historical and beautiful. Loved the indoor pool, terrace and lovely hospitality of the staff. Rooms were spacious although would have liked a room with a better view. Hopefully next time I visit Istanbul will get a room with a view as it will be worth it. Great value and luxury hotel. Happy to have stayed at Pera Palace hotel.

Punti positivi: Bellissimo hotel pregno di storia e charme

Punti negativi: Area spa, colazione non perfetta in varietà e gusto

Punti positivi: I loved the ambience, the history! The beauty!!! All the antiques and beautiful objects here and there! All that beautiful wood work!!! How everything was well thought of! The perfect location... the wonderful staff! The comfortable room! It was simply perfect all in all. We stayed there for 2 weeks and never questioned our choice! We enjoyed the golden horn view every single evening! We will only book Pera palace if we visit Istanbul again!I truly felt as if I am living in am Agatha Christie novel!

Punti negativi: I would have apprecited it If the had a rooftop pool!

Punti positivi: Very comfortable beds, spacious room, historic hotel, friendly and helpful staff, central location

Punti negativi: Because of the nightlife around the hotel, some traffic jam and noise late at night

Punti positivi: Excellent hotel, very friendly and helpful staff

Punti positivi: Very helpful staff Akin and front desk as well as concierge AJ were great Afternoon tea was nice location great The masseuse in spa was Terrific

Punti negativi: A bit older needs a bit of updating

Punti positivi: Ottima posizione, ambiente raffinato e servizio ineccepibile.

Punti positivi: Excellent service and rooms

Punti positivi: Clean, big room Comfortable bed Floor to ceiling windows with great view of the city, fabulous breakfast buffet

Punti negativi: No early check in. After four and half hours wait, we finally had to change our bed choice and agree to first available room. Breakfast is served in lower level with no windows, location is Ok

Punti positivi: Every thing was perfect..

Punti negativi: Its was very hard to find taxi from the hotel and I waited too many time just to order taxi from the hotel..

Punti positivi: This’s my second visit to the Fairmont hotel and it was as usual contains wonderful service The reception team were very cooperative and they could handle anything to enjoy your stay specially Mr Adham ,Irem Mutlu &Omnia Aithou The breakfast was very Tasty and the team were very professional specially Mr Volkan As usual I’d like to make special regards to golden lounge team they are very professional ,helpful and can manage everything in a moment with beautiful smiles specially Mr Murat Ozarslan ,Zelha Gur,Semta Acar,Ozge Egr&Duygu Duman

Punti negativi: The breakfast should contains extra varieties

Punti positivi: More of a 6 star hotel. Left speechless regarding every aspect of this hotel. I would come back to Istanbul just to stay at this hotel. The food, spa and facilities are impeccable.

Punti positivi: It was a new and modern property, friendly staff good breakfast and food, amazing pool and restaurant, cozy location

Punti negativi: Actually nothing

Punti positivi: Amazing city view !

Punti negativi: Nothing

Punti positivi: Modern comfortable

Punti negativi: Location is in crowded area

Punti positivi: It was clean and extremely elegant

Punti negativi: The staff was not the best. They hazzled, did not create unique customer experience and did not create luxurious atmosphere.

Punti positivi: Everything

Punti negativi: Everything

Punti positivi: The room was big , the bed was comfortable , the food was tasty , the gym , SPA were magnificent and front desk reception were very friendly especially Mr. Kidir.

Punti negativi: Taxi drivers were rude , not friendly and not honest

Punti positivi: To be honest, I liked everything. This was one of the best business stay that I had for a long time. My team and I, we all received an upgrade, the welcome and check in were just perfect! Very friendly, helpful and professional staff. The hotel is beautiful and very clean. The rooms are great, well organized, very clean and the beds are very comfortable. WiFi is free and working very well. And, a very special THANK YOU to the concierge, Mr. Kaan Ö., who was so helpful and always present and smiling. He really was a real assistant in a very personal matter. Thank you Kaan! Thanks to the whole team!

Punti negativi: Nothing! It is how a 5 star hotel should be and what is expected of.

Punti positivi: La colazione era standard, mi aspettavo qualcosa di piu

Punti positivi: At the front desk the staff was so nice and helpful. The room was neat and clean and has all the facilities needed.

Punti negativi: The location was not that good

Punti positivi: Team members and room facilities. Reception team was great.

Punti negativi: All are perfect

Punti positivi: The room is clean and friendly staff

Punti negativi: Its far from facilities example you need minimarket you need used transport. The price for breakfast too expensive.

Punti positivi: Every thing. Wonderful staff.

Punti negativi: N/A

Punti positivi: Never disappointing. Clean hotel. 5 stars service. Attentive staff. Great location.

Punti negativi: Nothing

Punti positivi: Amazing new hotel with great facilities & very helpful staff. Highly recommended and I'll definitely be staying there again on my next visit.

Punti positivi: Friendly Staff Very clean Nice Pool Good Breakfast Close to Water Garden and to restaurants

Punti negativi: Far from city center - difficult during rush hours

Punti positivi: Very good breakfast buffet, great location, and friendly staff ,

Punti negativi: the room smelled bad every time you went in it. Hotel could use better ventilation,

Punti positivi: Struttura stupenda

Punti negativi: Poca conoscenza inglese

Punti positivi: È stato un soggiorno fantastico. L'attenzione ai dettagli, la colazione era incredibile.

Punti positivi: Personale molto disponibile.

Punti negativi: Tutto perfetto

Punti positivi: Tutti i confort e la sig. Hanna è molto brava e discreta

Punti positivi: Very good location,and facilities, breathtaking view from rooftop restaurant and hookah lounge Rooms very clean and cozy, properly maintained throughout Amasing breakfast choice A reasonably affordable five stars hotel. Personnel :) Mainly highly proffesional and helpfull

Punti negativi: . Personnel On occasion shown bit of privacy disregard i.e. while checking the roons with us being there, Some of the restaurant ( junior service personnel ? )a bit in rush , confused and looked unsuficiently trained for a 5 stars, table oferrred half clean.

Punti positivi: Location staff cleaningness service at all levels

Punti positivi: Great service Friendly staff Great aminities

Punti negativi: The climate control system Rooms somewhat small

Punti positivi: Everyting was great...i liked it too much.

Punti positivi: I found it very comfortable and the staff were very helpful.

Punti negativi: Nothing

Punti positivi: Every thing

Punti negativi: No change in breakfast menu Need a taxi every time I go out with family, no metro station nearby. Bit expensive

Punti positivi: We had a fabulous time. The staff were all very polite and helpful. The view from the hotel was beautiful. The pool facilities were lovely and we had the best hotel breakfast I have ever experienced!

Punti negativi: Nothing

Punti positivi: Good location.

Punti negativi: The roof top lounge the food wasn’t that great. Good for nice views and a drink.

Punti positivi: Check in people

Punti negativi: Rate

Punti positivi: The staff wear very friendly , helpful and kind . You don’t need to ask for help they offer it before you say it

Punti negativi: The building need renovations , furniture should be changed and the bathroom must be mire functional and upgraded .

Punti positivi: Posizione eccezionale Colazione molto soddisfacente Pulizia molto accurata

Punti positivi: La struttura è bella Un ottimo buffet è vicino all'aeroporto La navetta gratuita per l'aeroporto

Punti negativi: Non ci sono molti ristoranti raggiungibili a piedi

Punti positivi: l'hotel è nuovo, pulito e ha molti servizi.

Punti negativi: La posizione è molto lontana dai luoghi turistici e mi ha sorpreso che la colazione non fosse inclusa nella tariffa della prenotazione, cosa che non era chiara al momento della prenotazione.

Punti positivi: Big room comfortable bed nice shower room

Punti negativi: House keeper need more experience in cleaning The view from windows not good The price need to be down little bit or should be added with the breakfast

Punti positivi: The cleaning of the rooms The staff were helpful and smiling The ease of check in and check out Two receptionist were very good Yuvez and Cam special thanks to them

Punti negativi: Mainly the breakfast buffet was the same types every day there was no changing in food, unlike Levent hotel which they make small changes but it works There was no chief for the eggs to make what the guests what

Punti positivi: The best family hotel

Punti negativi: Nothing

Punti positivi: The hotel is clean, all the facilities at the hotel exceeded my expectations, the gym, swimming pool, spa, and specially the luxurious lounge at the 12th floor. and off course tasteful breakfast.

Punti negativi: The stuff on the door tried to choose my transportation for me even though I told them I already agreed with a taxi. The doors doesn't isolat the sounds outside the room

Punti positivi: BATHROOM IN THE ROOM

Punti negativi: EXCECUTIVE LOUNGE ITS TOTALY NONSENCE-4 BEER TO ALL LOUNGE GUEST ALL MEAL TOTALY COLD ITS NENORMAL SITUACION,PLEASE CHECK LOUNGE ACCESS BREAKFAST 5* HOTELS LIKE 2* ITS NONSENCE ARRIVING PAY IN CASH,2 DAY WAITING RETURN MONEY TO MY CREDIT CARD THIS TIME ITS NOT RETURN RESERVATION DEPOSIT ?

Punti positivi: Welcoming staff , nice room - i got upgraded

Punti negativi: A little old ...

Punti positivi: Good, comfortable hotel. Breakfast was excellent and well varied. Easy access to the new Istanbul airport (approx. 25min via highway). Apparently there is a pool (did not use it). Polite staff.

Punti negativi: For a 5-star hotel the room seemed empty, and lacked charm and amenities. The hotel is by the highway and although my booking said I had a room with a view, it was on a disused parking lot / waste ground.

Punti positivi: Everything was good. it's nice and comfy

Punti negativi: It was an amazing experience and super friendly people

Punti positivi: Moderno , colazione varia

Punti negativi: Non vale quello che si paga . Trovo che non sia molto pulito. Ho preso una camera con cucina che non è attrezzata e mio figlio ha dormito in un lettino piccolissimo. Meno male che era per una sola notte!

Punti positivi: La stanza ê accogliente. Il letto comodissimo. Il bar sul terrazzo é molto bello.

Punti positivi: Great value for money, and excellent for a family with kids. The gym was fantastic.

Punti negativi: Nothing really

Punti negativi: Niente

Punti positivi: Personale cordiale , servizio di portineria dando buona guida ,servizio in camera eccellente , reception molto buona .mi piacerebbe visitare nuovamente.

Punti negativi: La colazione può essere meglio

Punti positivi: Everything was good. Love this hotel

Punti positivi: Piscina

Punti negativi: Piscina era a pagamento e non è indicato in fase di prenotazione

Punti positivi: Welcome cake for honeymooners

Punti negativi: 1) Boring Breakfast 2) Complimentary items are not refurbished everyday, and everytime I should call room services to do so. 3) Instant coffee is available in room, no coffee machine adequate for 5 stars hotel (pressed coffee) 4) Nothing interesting here, 5 stars hotel for good sleep only.

Punti positivi: Cleaning lady, door man were very efficient

Punti negativi: Crowded at check in, rudeness of guest relationship girls

Punti positivi: Clean and tidy Some staff were good

Punti negativi: Not enough staff No one answers the phones Not good value

Punti positivi: Room cleanses spa swimming pool gem

Punti negativi: Thankyou very much booking.com team very good hotel hospitality i like it

Punti positivi: Struttura nuova con tutti i comfort, lobby ampia, bar e ristoranti molto buoni

Punti negativi: Mobilio rovinato nelle stanze, andrebbe sostituito

Punti positivi: Beautiful hotel great service all staff are excellent Room is spacious and clean facilities are great I like the Spa

Punti negativi: Will help to have separate Sauna and Hamam for man and woman. I was disappointed to be given old and damaged bathrobe when I requested photo attached I did not expected from Hilton Hotel.

Punti positivi: Everything

Punti positivi: location , facilities and the staff

Punti negativi: breakfast area soooo small comparing to huge number of guests

Punti positivi: I liked the friendly staff and the good location

Punti positivi: Everything was excellent, usual Turkish hospitality,

Punti positivi: Buona struttura

Punti negativi: Lontano dal centro storico

Punti positivi: The location is perfect for the short stays and shopping as there are many malls around.

Punti negativi: They charge my two nights while I only stayed 18 hours. They should be more flexible.

Punti positivi: Tutto davvero top hotel , fermata metropolitana "LEVENT" addirittura ragguingibile dell'ascensore hotel . Super !!!

Punti negativi: Nulla

Punti positivi: the location and large comfortable rooms in my 1st stay ,( but not on my 2nd stay )

Punti negativi: unfriendly front disk male staff

Punti positivi: Loucation

Punti negativi: Nathing

Punti positivi: Location is great .. the staff is very friendly .. breakfast is awesome.. but the house keeping little bit not good for me

Punti positivi: Location was good near to malls, the best room was corner room. The Staff were friendly and fluent in English

Punti negativi: Nothing noteworthy

Punti positivi: Location

Punti negativi: unfriendly staff makes you feel like you are unwelcomed to Turkey noisy and small rooms and crackling windows from sunrise to sunset every day .

Punti positivi: Near to the mall Nice view

Punti negativi: The A/C was hot

Punti positivi: Staff is very helpful. Hotel is clean and the room size is good. Location is perfect, metro is very close to the hotel.

Punti negativi: Nill

Punti positivi: Location

Punti negativi: Very crowded

Punti positivi: Leaving. Thinking I will never come back

Punti negativi: Horrible experience. There was a terrible smell in the room after midnight, coming from the air conditioning sucking some air from the Underground toilet evacuation system. I asked for a refund and instead they gave me a bigger room which was not what I wanted. I thought that you had a good coffee in the morning since I couldn't sleep but the coffee machine was not functioning. so I thought I would have some good eggs and bacon but they were so late but I had to leave breakfast without eating them. Note that the breakfast is charged €20. Had to iron a shirt but the iron is so cheap that I couldn't plug it into the wall - it was losing all its water on the floor anyway. Thought I would go to the swimming pool but they charge 35 euros for very cheap and ugly swimsuits that I would have thrown away coming home.

Punti positivi: Dimensione delle stanze

Punti negativi: Ristorante. Pessimo servizio e qualità

Punti positivi: Was v nice stsy mert my needs at all

Punti negativi: All hotel facilites

Punti positivi: The staff, the room. It is a hotel to be considered. If you want to consider a room cloe to the Internațional Airport in Istanbul, you have to accept is an 1 hour distance from the airport. Excelent facilities, again excellent staff.

Punti negativi: Far away from the international airport.

Punti positivi: Very clean and comfortable

Punti negativi: Nothing was very happy

Punti positivi: Room with view on countryside, Impressive shower room. Very large swimming pool. Very nice breakfast buffet.

Punti negativi: Nothing to mention.

Punti positivi: staff cooperation

Punti negativi: the water pressure

Punti positivi: Clean, spacious and beautiful pool.

Punti negativi: We had dinner at the grill about 9pm and it was average. Breakfast buffet was wonderful!

Punti positivi: Relaxing and quiet atmosphere, modern facilities

Punti negativi: Room service tidying was not to the standard

Punti positivi: Ottimo albergo situato a circa 8 km dall aeroporto di sabhia, hanno uno shuttle privato che vi può portare dall aeroporto e viceversa ma ha orari specifici e può capitare che se hai il volo troppo presto o tardi non sia disponibile, comunque il taxi costa 25 lire turche 4 euro. La spa è molto bella e il ristorante è veramente molto buono, camera pulita con letto comodo. Consigliato.

Punti negativi: Niente tutto molto bello

Punti positivi: The staff and the location

Punti negativi: They didn't clean the room well they just do the bed with no cleaning at all The food wasn't good & also not well cooked They took two days to empty the mini bad

Punti positivi: Bellissima struttura, ottimi i servizi! Comoda la posizione per l’aeroporto.