Hotel a Istanbul

Punti positivi: Servizio impeccabile cibo ottimo

Punti negativi: Niente

Punti positivi: posizione ok, il palazzo storico è bellissimo , ma la parte nuova non è all'altezza.

Punti negativi: la parte nuova dell'hotel non è all'altezza, nei decori, le finiture , l'arredamento vecchio. la ristorazione nulla da ricordare.

Punti positivi: Lusso

Punti negativi: Camere vecchie

Punti positivi: Posizione e struttura eccezionale di fronte al Bosforo

Punti negativi: Arredamento complessivamente vecchiotto. Menù troppo ristretto per quella categoria di albergo

Punti positivi: Great hotel , very helpful staff , would definitely visit again

Punti positivi: Check-in più veloce della mia vita!Wow! Tutti Il personale possiede ottima conoscenza della lingua inglese,le persone che lavorano dentro sembrano tutti felici.Sono rapidi di risolvere qualsiasi questione.La presenza dei agenti di sicurezza garantisce un soggiorno sereno al sicuro .

Punti positivi: Almost everything

Punti negativi: A palace. Enough said. A bit pricey, probably worth it. In-room breakfast is a heavenly feast, which shouldn't be called a mere 'breakfast'. It can 'break' many records, 'fast'. Corner-room view, especially at night, can take [more than] your breath away. You may spend the night on your balcony.

Punti positivi: The view from the restaurant facing the water is absolutely amazing. There is a great spa for the Turkish Hamam and other treatments. It was my first time in Istanbul and the concierge Sinan and his colleague during the evening were so helpful and helped me plan my stay and activities from A to Z. I would definitely stay here again.

Punti negativi: The room furniture could use a little bit of update. The rates a bit on the high side comparatively. But was worth it.

Punti positivi: This is my fourth time and all because that I like the staff how they deal with our requests, Maryam Ashtari makes our stay special for the fourth time and she is the reason why we are coming again and again . The breakfast was nice as usual and the waitress

Punti negativi: The receptionist should be more professional, I asked for Maryam because I didn’t like the way how she is dealt with me because she was tired and board

Punti positivi: Tutto dalla posizione al servizio al cibo

Punti negativi: Niente

Punti positivi: The staff was so friendly and the food was great!!!

Punti positivi: Everything was awesome. Memorial stay

Punti positivi: Comodo, posizione eccellente, la colazione

Punti negativi: Niente

Punti positivi: Il personale e la vista sul Bosforo erano meravigliosi

Punti positivi: Posizione straordinaria, servizio eccellente, personale di primissimo livello Ristorante ottimo, area piscina di qualità Vista sul Bosforo dalla camera impagabile, letto comodissimo, servizio in camera inappuntabile

Punti negativi: the arabian lady at the customer relations is amazing, a little bit more excitment by the reservations dept would increase the nu,ber of rsvp.

Punti positivi: Il letto era fantastico e anche il servizio in camera!

Punti negativi: La lentezza nel servizio colazione

Punti positivi: Sitting right on the Bosphorus for meals was amazing and the staff could not have been sweeter.

Punti negativi: Felt the decor in public areas and the room could use an update.

Punti positivi: Food services was disinterested. Staff was looking at phone and talking to each other. Had to ask multiple times to order and then to pay. Not a four seasons experience. Unfortunately it was not just a one off. We ate four meals at the property and the service for all was poor.

Punti positivi: The location, the rooms, the facilities, the amenities and the staff are amazing! This is my fourth time in Istanbul and i have tried different hotels but the Four seasons at the bosphorus is THE best!

Punti negativi: Everything was amazing and especially the kindness and support of the staff

Punti positivi: Semplicemente tutto, ma soprattutto la cura del dettaglio in ogni minima cosa. Assolutamente da provare la SPA, trattamenti e personale semplicemente outstanding.

Punti negativi: Nulla. Se proprio dovessi trovare qualcosa che non va, non ho particolarmente apprezzato l’insalata di salmone nella Yali Lounge, mi aspettavo qualcosa di superiore.

Punti positivi: la struttura è molto bella e la piscina sul Bosforo è un plus imperdibile. L'accoglienza Four Seasons ha una marcia in più

Punti negativi: alcune camere che sono vicine alla strada sono piuttosto rumorose: fortunatamente il gentilissimo staff ci ha spostato

Punti positivi: Staffs were very polite and professional with customer service. And the location was very convenient so that I didn’t have to take the taxi to get to some touristic spots. Nice area to take some walk. The rooftop is definitely a treasure spot, also the small bar and restaurant.

Punti negativi: There is no swimming pool.. but understandable considering the building has a history. They offered shuttle to get to the other four seasons, where I can use the pool. At first it was a surprised but it got covered by their smart ideas.

Punti positivi: Outstanding hotel - real luxury class. fantastic location (couldn't be better) and excellent service

Punti negativi: Nothing really - tour guide the hotel recommended was not great. Everything in the hotel was outstanding

Punti positivi: This wonderful hotel was picked to celebrate my partner’s birthday, we had a fabulous time. It’s a great location, the staff are really attentive with a can do attitude. We are looking forward to our next visit.

Punti positivi: Bed was so comfortable, slept like a baby Staff were very friendly We stayed on our honeymoon and received complimentary champagne and strawberries and returned to our room being decorated in rose petals Felt very special

Punti positivi: Gorgeous location.. beautiful property. Calm and tranquility right in the midst of a bustling city. The beds were sooo comfortable.. Bathroom was very nice too.. All in all, loved it

Punti negativi: What’s not to like :)

Punti positivi: Incredible hotel, super attentive staff, so organised, clean. Lovely courtyard garden, wonderful rooftop terrace/ bar with stunning views. In the old town area. Hotel gave us / booked perfect recommendations for dinner.

Punti negativi: Nothing

Punti positivi: Rooms were fabulous and, as you would hope, immaculately clean. The central courtyard is a lovely calm retreat from the busy tourist-thronged neighbourhood. Breakfast in the courtyard really set us up for the day (especially the deliciously varied Turkish breakfast). All the food we consumed, whether fish, pasta or burgers (up on the roof terrace) was excellent. There are different little treats left in the room each afternoon, very restorative after days spent in museums. The staff are uniformly charming and very helpful. Drinking in the sunset on the roof terrace to the call and response of the muezzins at Hagia Sophia and the Blue Mosque was an indelibly lovely experience. Would love to go back...

Punti positivi: Fabulous service, great room amenities, vrery comfortable bed, the best hotel art ever!

Punti negativi: The room was very small, it would be nice to have breakfast included for the price, and we missed the lack of a workout facility.

Punti positivi: Servizio impeccabile

Punti positivi: Pulizia

Punti negativi: Camera piccola e buia nonché in seminterrato In cortile bambini urlanti ogni pomeriggio

Punti positivi: La posizione. La cura dei dettagli. La comodità della camera.

Punti negativi: L’affaccio della camera, su un cantiere dismesso.

Punti positivi: Vista Ristorante

Punti positivi: Il personale era fantastico, in particolare, Malike. Non vedo l'ora di tornarci.

Punti positivi: The best hotel I have ever stayed in. I will return soon.

Punti negativi: Nothing

Punti positivi: Great hotel with excellent amenities. We really enjoyed the view of Bosphorus. Very beautiful. Excellent breakfast. Very clean hotel and friendly staff.

Punti negativi: None

Punti positivi: The view, the staff, Really friendly The spa

Punti negativi: There was am annoying sound. I believe from the ventilation. At first it sounded like drums or a ship but it kept the whole night The view and hotel is breathtaking, but without sleep you can't really enjoy it The sound system was dedicated for iPhone and had no Bluetooth button

Punti positivi: Every thing was good Thank you

Punti positivi: L’hotel è carino

Punti negativi: Reception totalmente inefficiente

Punti positivi: Every thing is perfect

Punti negativi: Nothing

Punti positivi: I liked the hotel design, found room really comfortable, good coffee in the room , staff was excellent and willing to support . good swimming pool, very nice smell in the lobby of the hotel. Thanks!

Punti negativi: only thing which does not satisfy my expectations in the hotel was internet connection: I had to upgrade it by paying extra fee for internet, I suggest it for improvement.

Punti positivi: Camere splendide, simili ad appartamenti

Punti negativi: Il bar, troppo lenti

Punti positivi: Il sedicesimo piano

Punti negativi: Camere vista giardino

Punti positivi: Posizione e stanza bellissima sul Bosforo

Punti positivi: Incredible Staff! Unbelievable Views! Do not look for any other Hotel. Also, Hotel has an excellent Restaurant and Bar. For those who earn Dollar, it is very reasonably priced.

Punti negativi: Please do NOT allow Guests to SMOKE at the Hotel Entrance. Getting in to the Hotel becomes a painful experience for those who do not smoke.

Punti positivi: The staff

Punti negativi: The outside noise

Punti positivi: Room quality

Punti negativi: Breakfast very poor.

Punti positivi: Posizione fantastica, bellissima piscina e ben organizzata.

Punti negativi: troppi uccelli (gabbiani e gazze), molto invadenti zona piscina e vicino al bar.

Punti positivi: Comfortable furnishings in the room. Good breakfast.

Punti negativi: Very noisy from the bars downstairs. Metal detector on the main entrance. Swimming pools were full of rubbish and green with algae. Staff were un helpful and a little abrupt.

Punti positivi: Posizione

Punti positivi: Very good location, very helpful staff. Great hotel transfer. Very clean and spacious rooms. Beautifully view. Nice breakfast. Exceptional service from Meric. Thank you so much!

Punti positivi: La piscina, le camere, la struttura in generale. Staff molto cordiale, ringrazio in particolare modo Meric, Halan, Sidal e Saffet

Punti positivi: Staying at Wyndham Grand Istanbul Kalamış Marina Hotel for 8 nights, made my first visit to Istanbul very exciting. I loved everything about this hotel starting from my comfortable room, which I was upgraded to a sea view room when I arrived, to the delicious and varied breakfast buffet including tasty cheese and spinach Börek and Simit (the Turkish Bread). The room was clean and elegant! It's similar to how big and comfortable Dubai's hotel rooms are. The Concierge guys were very smiley and helpful, they helped me a lot with the directions on how to get to the European side of Istanbul and recommended to me lots of historical attractions, as well as recommending great shopping malls and local goods shops. I would like to thank Mr. Majed Tezulastiran for his help during my stay at this wonderful hotel.

Punti positivi: Personale gentile e disponibile, colazione con una buona scelta, camera accogliente e pulita.

Punti positivi: Ogni aspetto è curato e tenuto bene, personale gentile, ma non invadente

Punti negativi: Nulla è tutto ottimo

Punti positivi: Lo staff molto disponibile

Punti negativi: Assegnazione della 1 notte della stanza molto rumorosa

Punti positivi: Location. Friendly service. Very clean.

Punti positivi: We didn't have breakfast, but the location was brilliant for Taksim square and the area generally. we also walked to the grand bazaar and to the Blue Mosque and it didn't take long. so the location was ideal as we saw everything that we wanted to see.

Punti negativi: the only minor thing that could be improved is that the housekeeping boy, can't remember his name (Danny?) was for ever knocking the door to give us extra towels, laundry control and housekeeping service too early in the morning and late at night! his attention was unwarranted and unwanted.

Punti positivi: Staff service

Punti negativi: Poor breakfast buffet

Punti positivi: Posizione ottima anche se non nella zona più turistica delle città. Vicino a fermata del tram che porta direttamente a Zona turistica. Porticciolo vicino per gite sul Bosforo. Servizio ottimo!

Punti positivi: La gentilezza e disponibilità dello staff

Punti negativi: Piccoli particolari: portasapone sbeccato Teli bagno sciupati

Punti positivi: Niente

Punti negativi: Tutto

Punti positivi: Room is good. Not what would you expect from a Ritz but its good overall

Punti negativi: Staying at the Ritz higher your expectations. Having to ask for coffee or tea 3 or 4 times from different waiters at the breakfast over the course of many days, same thing happened. Attention to details was not really there. Again, it is good overall but not as expected.

Punti positivi: Super hotel

Punti negativi: Nothing

Punti positivi: Staff very friendly anr helpful.

Punti negativi: Food at lounge could stand variety.

Punti positivi: Breakfast is great - it's also offered in the room. A lot of choices and very tasty.

Punti positivi: Cleanliness, location.

Punti negativi: The new sofa in the room is not comfortable at all. Staff are not very helpful as used to be in my previous stays. Support from the team is a bit poor. I needed to downgrade my room as I don’t need the bosphorus view since I am not staying in the room most of the day, but staff refused! No cotton, Colton pads in the bathroom for few days. staff who clean the room do not have standard way of arranging things (not like before). It used to be very organized and each time the room is cleaned, a mat with sleepers kept on each side and a chocolate on each pillow.. I hope Ritz Carlton earns back it’s standard as it used to be 11/10 for me.

Punti positivi: Hotel staffs are very friendly and they made my stay more enjoyable! Shout out to Ipek from Resto, Pelin from concierge and Nizamettin from housekeeping.

Punti positivi: Location, rooms standards, comfort, room service and spa

Punti negativi: Nothing

Punti positivi: The breakfast is not available

Punti negativi: The breakfast is not available

Punti positivi: location friendly staff

Punti negativi: there was annoying family (man, wife with his kids) asking for Money staying at the hotel enteras i've seen them on a daily basis.

Punti positivi: Clean and comfortable

Punti positivi: Everythings

Punti negativi: Nothing

Punti positivi: Elegante e perfetto in tutto. Colazione eccezionale. Peccato non avere goduto la piscina.

Punti positivi: Everything

Punti negativi: Nothing

Punti positivi: Comfortable big room with excelent bed,also the bathroom wass good

Punti positivi: struttura

Punti negativi: servizi e personale non da 5 stelle

Punti positivi: Il bar

Punti negativi: Pulizia della camera

Punti positivi: Everythings

Punti negativi: Nothing

Punti positivi: Everythings

Punti negativi: Nothing

Punti positivi: Costruito come hotel per passeggeri di prima classe alla fine della linea sull'Orient Express, questo Grand hotel trasuda storia ed eleganza. Avevo una camera d'angolo, che era enorme e arredata con gusto. Il bagno in marmo era impressionante. Il personale è professionale e attento. Ho voluto rimanere al Pera Palace per un po' ed è valsa la pena!

Punti negativi: Niente. Non c'è niente di meglio di questo hotel!

Punti positivi: Posizione ottima, personale gentilissimo, camere ampie e ben pulite.

Punti positivi: This hotel is an experience to be savoured! Right from the pianist who sang Frank Sinatra to us while we had a luscious high tea, to the late night crooner in the bar, the hotel makes you feel like you are part of a larger-than-life experience! Its like being transported to a different world from long ago, where Hercule Poirot sips wine and nibbles on tiny flaky petit fours while seated in the luxuriously appointed main hall and glamorous silent era Hollywood stars reclined on lavish king beds! We will forever cherish our time at Pera Palace and the warmth of its staff, and hope to be back there soon.

Punti positivi: La posizione dell'albergo e la vista della camera. Consiglio questo albergo per viaggi di nozze o occasioni speciali.

Punti negativi: La colazione. Il massaggio di coppia. In generale non consiglio questo albergo per chi viaggia per la prima volta a Istanbul visto che ci sono altre infinite soluzioni con i prezzi molto competitivi.

Punti negativi: Un po’ più di garbo alla reception

Punti positivi: Good location Attentive staff

Punti negativi: Bathroom poorly designed and bath difficult to use Noise from very loud wedding party downstairs made it difficult to sleep

Punti positivi: Breakfast presentation was outstanding along with the food. Staff throughout facility were friendly warm and helpful.

Punti positivi: Colazione molto fine, molto varia, ottima qualità. La posizione eccellente nel quartiere PERA, regalato ai Genovesi e Veneziani, già nel 1253, dagli Imperatori di Bisanzio per l'aiuto dato per ricacciare il primo attacco del primo embrione dell'Impero Ottomano. Da qui incantevole passeggiata a piedi tra il quartiere Galata, fino al Ponte Galata e la spettacolare vista sul Corno d'Oro e il quartiere di Sultanhamet, al di la del ponte, un altro mondo, e dalla sponda opposta un altro continente, l'Asia, siamo nel cuore e baricentro dei due nostri continenti, dove si sono sviluppate le due nostre civiltà.

Punti negativi: Nulla, l'ultimo restauro del 2008-2010 ha portato una ventata di modernità, comfort, eleganza, senza intaccare il fascino del Golden Age, quando era stato concepito e costruito nel 1892, per ospitare i Viaggiatori dell'Orient Express, che arrivati alla stazione dell'Orient Express di Sirkeci, subito dopo il Ponte di Galata, tra Eminou e Sultanhamet, costriuita apposta per i passeggeri dell'Orient Express, venivano portati sulla Sedan chair (la portantita tirata da due persone) a piedi !!!, fino al Pera Palace Oteli, ancora in bella mostra nella Hall dell'Hotel.

Punti positivi: Just a landmark of classic beauty and Great service

Punti positivi: Bellissimo hotel pregno di storia e charme

Punti negativi: Area spa, colazione non perfetta in varietà e gusto

Punti positivi: Location, staff, cleanliness, aminities

Punti negativi: Better gym

Punti positivi: Bellissima struttura storica, quasi un museo...ad ogni piano ci sono mobili, fotografie che evocano i tempi passati, atmosfera fantastica, un salto nel glorioso passato di una magnifica città ! degna di nota anche la pasticceria . Posizione molto comoda per raggiungere a piedi molti luoghi d'interesse , servita dai mezzi pubblici e vicinissima alla stazione dei taxi ( super economici )

Punti negativi: Un pò rumoroso benché avessimo la camera all'ultimo piano , il wi-fi in camera funzionava male ma dopo averlo segnalato il problema è stato quasi completamente risolto

Punti positivi: Tutto

Punti negativi: Breakfast molto povero.

Punti positivi: It was clean, food was okay, many restaurants and shops around, close the to blue mosque and Grand Bazar

Punti negativi: The transportation were hard, if you are planning of going you have to know that you will be walking all the time. I was traveling with my mom and the location ruined the trip. Metros are always filled, the Streets are old mostly down and up hill so hard to walk there. The taxis don't accept to give shorts rides. We went to Bursa by the fury and we had to walk alot to the hotel. If Google showing 10 min walk there truth it will be 30 min. Also the beds wear smaller than normal single beds

Punti positivi: Very friendly staff.. help you when you ask about any place there .. lovely place to stay on (feel like a home) all things are clean,, changing towels daily. near to market and bazar

Punti positivi: Location is perfect and staff are so friendly and helpful

Punti negativi: All good

Punti positivi: The property was located at a very central, yet quiet area in Sultanahmet. The rooms were nice and clean. The staff was very friendly and helpful.

Punti positivi: everything room toilt breakfast

Punti negativi: nothing

Punti positivi: The staff was EXTREMELY helpful and very sincere people. I felt very safe there with them!!!

Punti negativi: I liked everything. They did a great job....anything I was concerned about they took care of or explained instantly.

Punti positivi: Location was good and staff are polite.

Punti negativi: No breakfast. it was not certainly a 4*, it was 3* at best. I believe it was not worth the money I paid for.

Punti positivi: Quiet street, air conditioning, good breakfast spread, and very close to historical sites, but also close to cheaper places to eat towards the west.

Punti negativi: Two minor complaints: electricity in room only functioned with room key, so you couldn't charge your gear while out of the room; and the only English or American channel on the TV was BBC news, which seemed out of proportion to the several French & Italian channels.

Punti positivi: The staff is extremely helpful. The breakfast spread is good and location is excellent.

Punti negativi: We booked the Deluxe room and it was still too small.

Punti positivi: Tutto perfetto dalla colazione alla cena nei due ristoranti alla spa

Punti negativi: Nulla

Punti positivi: I like the privacy extreme clean good people

Punti negativi: The location

Punti positivi: The hotel was modern with amazing views and facilities. The staff (including Duygu) at the gold lounge offered great hospitality and made it a marvellous stay.

Punti positivi: The hotel is absolutely amazing! The interior is one of the best that I have ever seen - very modern and stylish. Love the smell at the whole ground floor. The room was very big, incredible and clean. The bed was like I was sleeping on a cloud. And last but not least the staff was so so friendly and helpful! The hospitality and the attitude were more than perfect. They made a reservation for us at some of the best restaurants in Istanbul where is almost impossible to book a table. We were with our dog (chihuahua) and they have put new bed, food bowl and a toy for it. That was so kind and nice. A big thank you Fairmont Hotel for everything. I cant wait to come back again.

Punti negativi: -

Punti positivi: In the heart of Sisli the hotel is well situated and easily reachable from all over Istanbul, Some of the guys working in the structure are really friendly they deserve some nice words. Spa ladies were friendly and the time spent there was nice and pleasant.

Punti negativi: Some of the guys at the Reception counter are really insipid! It's like they don't understand what you are asking or they don't want to understand you... The noise coming from the street is a problem of the structure, even if we were on the 32 floor still was loud during the night.

Punti positivi: Everything, absolutely!

Punti negativi: Nothing!!

Punti positivi: in general all is good except the laundry

Punti negativi: of course laundry service

Punti positivi: Clean Customer services

Punti negativi: Ambulance sound noisy most of the time wi fi is poor

Punti negativi: Great Gym, pool and Spa.

Punti positivi: Che dire, mi sono ritrovato nel lusso nonostante una spesa moderata. Arrivo in struttura e mi viene data subito la Stanza più grande allo stesso prezzo. Stanza molto grande e accogliente, con salottino e scrivania, collegamenti internet e prese vicino alla scrivania e addirittura la presa hdmi per vedere il lavoro dal pc alla televisione. Ottimo spuntino di benvenuto e 2 bottigliette di acqua gratuite. Incluso nel prezzo anche palestra e piscina, entrambe molto grandi. Personale molto cordiale e hotel nuovissimo e all’avanguardia. Ottima posizione per chi deve andare all’ulker arena (200 metri a piedi) ma un po’ fuori per che vuole visitare Istanbul. Nel complesso tutto eccellente.

Punti positivi: La colazione era standard, mi aspettavo qualcosa di piu

Punti positivi: Ampi spazi ariosi e liberi da ostacoli, camera grande con letto comodo, colazione ricca di ogni tipo di alimento e senza mai mancarne qualcuno, ristorante di qualità.

Punti negativi: La moquette nei corridoi

Punti positivi: Very nice rooms

Punti negativi: Gym is too small

Punti positivi: facilities and clean , wide room , helpful stuff

Punti negativi: electrictiy cuts off many times , when turn on the generator , you cant turn off any of room lights

Punti positivi: We loved the hotel and its location in modern Atasehir. However, what we liked the most was the attitude of all employees. All men and women working at the hotel were exceptional and went above and beyond their duties to help us! My family and I went to Istanbul for a very serious eye surgery for my father who could not see at all during our stay at the hotel. This is where everyone working at the hotel surprised us most: they carried wheelchairs for us; kept our car at hand so that my father wouldn't have to walk long distances when he preferred to walk instead of using the wheelchair; prepared special breakfast boxes for my father; were always always concerned of how we were and were willing to help us with all our needs during our 10-day stay; pampered us in the restaurants, preparing for us delicious meals that went far beyond the items included in the menus; cleaned our rooms every day to make sure our stay was comfortable. They helped us find the exact pharmacies where we needed to purchase my father's medications. They even suggested to bring our car to a gas station and purchase a Ptt for us, so that they made our life there easier. What is even more important, all employees at the hotel were extremely friendly, not in an artificial way, but in a way we could tell they are good-hearted people by nature. Berkay was our most favourite, good-hearted, compassionate, helpful person. We loved Caner - the Front Office supervisor who made our check-in, check-out and stay very easy and peaceful. Aytekin who was responsible for maintaining cleanliness at the 19th floor, was exceptional in any way - always being around when we needed him, always compassionate and helpful. I apologise for not remembering all names of the amazing men and women helping us at Sheraton Grand Atasehir Istanbul, but they did make a difference during our stay in Istanbul.

Punti negativi: I cannot think of anything that could have been better at this hotel. I am saying this as a person who has travelled the world for 20+ years now. Friendliness, kindness and good-heartedness of all employees at Sheraton Grand Atasehir Istanbul do make a difference!

Punti positivi: Struttura stupenda

Punti negativi: Poca conoscenza inglese

Punti positivi: tutto

Punti negativi: niente.

Punti positivi: È stato un soggiorno fantastico. L'attenzione ai dettagli, la colazione era incredibile.

Punti positivi: Personale molto disponibile.

Punti negativi: Tutto perfetto

Punti positivi: Amazing location, great view, friendly staff!

Punti positivi: Tutti i confort e la sig. Hanna è molto brava e discreta

Punti positivi: Location

Punti negativi: Too costly..

Punti positivi: The breakfast menu is great ,however,the hotel was crowded so breakfast was a very loud and busy for staff so service was low.

Punti negativi: The room was not as requested , view wise. Request to change was made and to be honored next day. After full day out next day, found out that the change was not done. The Front Office lady tried her best to get us a room and worked. Keys kept being de activated although away from mobiles. No turn down service all through our stay

Punti positivi: The location and everything is perfect there

Punti negativi: Nothing

Punti positivi: Everything and everyone, particularly front office staff like Ms Charaf.

Punti negativi: Nothing

Punti positivi: Location of the hotel is perfect! Very close to the waterfront and the main streets of Beshiktas. The staff is incredible! From the Concierge to the restaurant crew and the valet everyone was friendly and helpful.

Punti negativi: The hotel could be seen as a luxury hotel. The rooms are a bit smaller than expected, even when taking a deluxe room. Although the hotel was clean, it wasn't perfect

Punti positivi: posizione ottima, hotel molto curato

Punti negativi: Al check in abbiamo dovuto attendere la nostra camera (quadrupla) fino alle 15:30 perchè non era ancora pronta....La camera per 4 era stupenda ma mancavano coperte e lenzuola per il secondo letto...diciamo non professionale per un 5 stelle.

Punti positivi: Staff, breakfast, facilities, everything was simply the best. Except for the ATM machine that took my ATM card.

Punti positivi: Posizione eccezionale Colazione molto soddisfacente Pulizia molto accurata

Punti positivi: Quando vado a Istanbul scelgo sempre il Conrad per la buona posizione, la vista sul Bosforo e la buona qualità dei servizi.

Punti negativi: Mostra qualche segno del tempo, andrebbe un po’ rinnovatonegli arredi.