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Punti positivi: meal

Punti negativi: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Punti positivi: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Punti negativi: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Punti positivi: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Punti negativi: Only the other trip by air with Finair

Punti positivi: Great crew.

Punti negativi: Ran out of business class meal. Substituted a Econ class.

Punti positivi: Food was great, enjoyed watching videos, staff very profession and friendly.

Punti negativi: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Punti positivi: The crew was amazing, flight on schedule and good entertainment.

Punti negativi: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Punti negativi: I congratulate the KLM crew!

Punti positivi: Friendly staff, easy check in. Professional and courteous on board.

Punti negativi: Food could be better of course and the price could be better,

Punti positivi: great crew great seats great entertainment great pilots great food and the greatest airline in the world

Punti negativi: free wifi

Punti positivi: Everything. No issues.

Punti negativi: Nothing

Punti positivi: Excellent crew support for traveling with a wheelchair.

Punti negativi: Food and entertainment.

Punti positivi: Good Flight

Punti positivi: Good flight

Punti negativi: Late

Punti positivi: Great crew!

Punti negativi: Did not get upgraded :)

Punti positivi: I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price.

Punti positivi: Crew was ok, food and drinks was enough for 1,30 hour flight.

Punti negativi: I really expected more from Austrian airlines.

Punti negativi: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience.

Punti positivi: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.

Punti negativi: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.

Punti negativi: Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board

Punti positivi: Entertainment options were great crew was very friendly

Punti negativi: Seat could be more comfortable

Punti negativi: Flight was delayed in Frankfurt due to technical issues. That was fixed, but ended up missing the flight to Minneapolis. Lufthansa provided vouchers to hotel and shuttle to the hotel (holiday inn express) and back to the airport. We stood out in the cold for 45 mins but the shuttle did not show up. Ended up taking Uber to the hotel only to find out their shuttle service does not start in the morning before 5:30 am. They booked me on a 6 am flight with 5:45 boarding time. The hotel scheduled a taxi to pick me up at 3:30 am to make back to the airport on time. I ended up spending $70 and I’m totally exhausted. I wished I just stayed at the airport. Not to mention the quality of the hotel accommodations is less than average. Very disappointed with how this whole situation was managed.

Punti negativi: On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals (2), very tight seating in Economy without much comfort.

Punti negativi: Could be better, say, like with Singapore Airlines..

Punti positivi: My bag was lost!

Punti negativi: To have my bag delivered

Punti positivi: The connection was way too tight.

Punti negativi: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Punti positivi: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Punti negativi: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Punti positivi: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Punti negativi: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Punti positivi: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Punti negativi: Food a bit bland and uninspired

Punti positivi: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Punti negativi: Service, staff and food.

Punti positivi: meal

Punti negativi: The seat didn’t recline and the entertainment didn’t work

Punti positivi: Crew was friendly and attentive. Piloting was on time and precise.

Punti negativi: Space in economy seats is minimal and not comfortable for a 6' 190# guy like me.

Punti negativi: Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.

Punti positivi: Nothing

Punti negativi: Leg room