Trova offerte per voli da Milano Bergamo Orio al Serio a New York Internazionale John F. Kennedy

Punti positivi: Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner.

Punti negativi: Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times.

Punti negativi: Better pillows...as simple as that

Punti positivi: Volo Londra Roma, aeromobili con ancora sufficiente spazio davanti anche nei posti normali (io alto 1.90) e cintura comoda che non resto soffocato (io peso 140 kg). Personale gentile e almeno un piccolo snack e acqua. Chi si lamenta di Alitalia, voli prima con altre compagnia di bandiera (BA o KLM).

Punti positivi: the flight was on time

Punti negativi: for sure the seats, the screens and bathrooms. the plane was so old!

Punti positivi: Volo Londra Roma, aeromobili con ancora sufficiente spazio davanti anche nei posti normali (io alto 1.90) e cintura comoda che non resto soffocato (io peso 140 kg). Personale gentile e almeno un piccolo snack e acqua. Chi si lamenta di Alitalia, voli prima con altre compagnia di bandiera (BA o KLM).

Punti positivi: Good flight. Crew was nice.

Punti negativi: Better entertainment

Punti negativi: Eccessivo ritardo

Punti positivi: The crew was really extremely courteous - and because it's off season, there was a lot of spare space.

Punti negativi: The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)

Punti positivi: The crew was really extremely courteous - and because it's off season, there was a lot of spare space.

Punti negativi: The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)

Punti positivi: Volo piacevolissimo. Atterraggio perfetto. Perfetto orario

Punti positivi: Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda

Punti negativi: Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible.

Punti positivi: Seamless boarding, departed and arrived on time.

Punti negativi: Very surly and unhappy looking crew

Punti negativi: Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5

Punti positivi: In hour 20 of delays and being held in a room with no access to water

Punti negativi: Absolutely everything. Access to food or water. Basic communication. A semblance of organization.

Punti positivi: The crew was great, as always. Unfortunately, my seat mate was very overweight, pushing into my space. No fault of BA except that bigger seats would help the "growing" population of travelers.

Punti negativi: Bigger seats for bigger travelers. Especially on long flights. Those of us that are less full figured would be more comfortable. Go back to the system that includes one checked bag and one carry on as included in the advertised price. I know that airlines need to be more competitive, but the ala carte for luggage is not acceptable. Instead, offer an opportunity for customers t donate to offset the carbon impact. Thanks

Punti negativi: All good.

Punti positivi: There is nothing to like about this airlines

Punti negativi: The crew was all depressed angry people. The seats are old, dirty and uncomfortable. It was the worst flight I have ever had.

Punti positivi: Not much to like. Two days before my flight I went on UIA website to choose my seat. There were many seats to choose from, ranging in price from $10 up to $50. I choose seat 26B, a $50 seat, it was near an emergency exit and has plenty of leg room. I get to JFK and received my boarding pass and didn’t notice the seat was 31A. I board the plane, and see someone is in my seat, look at my ticket and see the seat number isn’t as I requested and paid for. So I take my seat in 31A and wait patiently for the stewardess.

Punti negativi: I didn’t like how the situation was handled. I had paid for seat 26B, and someone else was in my seat. The stewardess says there’s nothing she can do, the flight is full. I told her that I was fine sitting where I was, but I would like to be refunded for the seat that I reserved. Unfortunately for both of us, there was little that either of us could do to rectify the situation. I would have been satisfied with an explanation of whom I need to contact to ask for my refund, or have the situation brought to a managers attention that could help me. Overall it was poor customer service.

Punti positivi: Great company. Good service. A+

Punti positivi: Nothing

Punti negativi: Everything Worst airline

Punti negativi: El avión, en especial los baños, muy mal estado La tripulación con poco tacto para atender La comida en primera muy poco apetitosa

Punti positivi: Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,

Punti negativi: Better pillows...as simple as that

Punti positivi: the flight was on time

Punti negativi: for sure the seats, the screens and bathrooms. the plane was so old!

Punti negativi: Better pillows...as simple as that

Punti positivi: the flight was on time

Punti negativi: for sure the seats, the screens and bathrooms. the plane was so old!

Punti positivi: Seamless boarding, departed and arrived on time.

Punti negativi: Very surly and unhappy looking crew

Punti negativi: This flight had the least legroom of any flight I've ever taken.

Punti positivi: The easy procedure of website check in

Punti negativi: The tickets price

Punti positivi: .. crew was not friendly or helpful

Punti negativi: seat were broken down and not comfortable

Punti negativi: 24 hours was before flight was delayed 50 minutes and after when I was at airport an other 1 hour and 40 minutes delay , when You have a transfer flight to take it is not serious

Punti negativi: Hidden baggage surcharge and additional fees for boarding cards are customer ripoffs...

Punti positivi: <3

Punti negativi: <3

Punti positivi: Everything on time and well organized.

Punti negativi: On-flight entertainment or wi-fi (even paid one) would certainly help

Punti positivi: Brand new planes, or just in really good shape

Punti negativi: The food and the legroom

Punti positivi: Make sure you check in online. You will be charge if you are not .

Punti negativi: The food wasn’t the best and they ran out of some food

Punti positivi: Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible.

Punti negativi: It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future.

Punti positivi: Crews are nice n snacks are okay.

Punti negativi: Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!

Punti negativi: This flight had the least legroom of any flight I've ever taken.

Punti positivi: Cordiale, professionale e disponibile ad accontentare ogni richiesta del passeggero

Punti negativi: Wi-Fi a bordo

Punti positivi: boarding

Punti negativi: crew

Punti positivi: everything good..

Punti positivi: Good quality flight better than others I have flew with.

Punti negativi: The company didn't notify me about check in, in my flight back to tel Aviv, so they charged me 15 euro in the airport for printing the boarding pass. They don't respond to Emails.. Customers service is not that good. Didn't try calling maybe better to call phone

Punti negativi: Very long check-in line which went very slow because they charge for printing boarding passes and many people did not have theirs printed, leading to confusion. The fact that they charge for this is pretty ridiculous and scammy--I'm pretty sure they do it just to pull money from people who don't know any better. This information should be more readily available.

Punti positivi: The site was convenient and comfetable

Punti negativi: Food

Punti negativi: El avión, en especial los baños, muy mal estado La tripulación con poco tacto para atender La comida en primera muy poco apetitosa

Punti positivi: Snacks were okay.

Punti negativi: Purchased my luggage fee online and for some reason they don’t have it on their computer. Had to pay a higher price at the counter and come to find out my account still got charged for the luggage fee.

Punti negativi: The seats aren’t comfortable, the entertainment system is finicky, not much leg room.

Punti positivi: Easy check in and easy baggage claim

Punti negativi: They can easily work on the food

Punti positivi: Tutto perfetto

Punti negativi: More variety of movies

Punti positivi: Snacks were okay.

Punti negativi: Purchased my luggage fee online and for some reason they don’t have it on their computer. Had to pay a higher price at the counter and come to find out my account still got charged for the luggage fee.

Punti positivi: The crew was really extremely courteous - and because it's off season, there was a lot of spare space.

Punti negativi: The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)

Punti negativi: O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia.

Punti negativi: This flight had the least legroom of any flight I've ever taken.

Punti positivi: Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda

Punti negativi: Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible.

Punti positivi: Cordiale, professionale e disponibile ad accontentare ogni richiesta del passeggero

Punti negativi: Wi-Fi a bordo

Punti negativi: O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia.

Punti negativi: The seats aren’t comfortable, the entertainment system is finicky, not much leg room.

Punti positivi: Easy check in and easy baggage claim

Punti negativi: They can easily work on the food