Trova offerte per voli da Torino a New York Internazionale John F. Kennedy (TRN - JFK)

Punti positivi: The check-in process was expeditious, aircraft was quiet, crew were accommodating and flight comfortable.

Punti negativi: I did feel a bit disconnected during the drink service as the cabin crew member came and passed the juices to each person

Punti positivi: Comfortable clean food was tasty and appreciated the complimentary drinks

Punti negativi: Offered bottles of water...not just small cups

Punti positivi: The sit

Punti positivi: The flight, food, drinks and comfort was good

Punti negativi: When I checked in they did not have a record of us prepaying for our checked bag and wanted to see a receipt for our payment. We did not have the receipt with us, we had all the other documentation so the only way to get on the flight was to pay again for the checked bag. I found the receipt later

Punti positivi: United Airlines culturally has a very big issue. The crews are not friendly and the seating is awful.

Punti positivi: While biased since I was in First class, everything was enjoyable and as expected of a first class experience. The free Wi-Fi on this flight made it extra special- can’t wait until its standard on all flights!!

Punti negativi: Only real complaint is that Delta doesn’t seem to restrict size of bags taken as carry on and the time wasted but some trying to squeeze their obviously oversized bags into overhead compartments is painful.

Punti positivi: The crew rocked!!!! Professional and fun. We enjoyed the music.

Punti negativi: WiFi didn’t work well. Still great flight.

Punti positivi: The booking in staff person was positive and friendly. I was disappointed that the system would not allow me to be placed on the upgrade list as a silver Velosity me mm ber partner to Delta.

Punti positivi: Good

Punti negativi: More varieties of whisky on board

Punti positivi: Crew was courteous and professional. Food was okay. Movie selection really good.

Punti negativi: Wider seats and more leg room.

Punti positivi: The seat was good, and the crew was great.

Punti negativi: Boarding at the gate, and not having to take the bus.

Punti positivi: The flight was on time

Punti negativi: Seats, entertainment, crew attitude

Punti negativi: There was a lot of turbulence and people screaming in fear, it always makes me feel better when the crew says something reassuring to make people less anxious.

Punti positivi: Good crew. Ample legroom.

Punti negativi: Plane was delayed by more than an hour.

Punti negativi: Plane was FREEZING!!!

Punti negativi: It was great

Punti positivi: Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,

Punti negativi: We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance.

Punti positivi: We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable

Punti positivi: Il ritardo dalle 21.45 alle 2.30, 4.45 ore per motivi tecnici: una sofferenza anche se avevo la business ed hanno tenuto aperta la Sala Alitalia fino al nostro imbarco. Cibo ovviamente non provato, perché non era il caso di cenare alle quattro di notte. Confort buono, in Magnifica. Personale praticamente inesistente: hanno offerto un frizzantino o un succo subito dopo l’imbarco, hanno chiesto se qualcuno voleva mangiar qualcosa e poi sono scomparsi per 10 ore. Nessuno chiede ai passeggeri se vogliono qualcosa: dove sono aperitivi, snack durante tutto il viaggio, liquori che Alitalia sbandiera ?