|I voli arrivano a||Bangkok Suvarnabhumi e altri aeroporti|
|I voli partono a||Venezia Aeroporto Marco Polo|
|Prezzo del volo||431 €|
|Compagnie Aeree||Ukraine Intl Air, SWISS, Qatar Airways, KLM, Turkish Airlines, Aeroflot, Lufthansa, Austrian Airlines, Air France, Emirates, Etihad Airways, British Airways, Finnair, XiamenAir, Air Serbia, China Airlines|
Punti negativi: Did not receive email about online check-in, and had to pay extra fee as a result.
Punti negativi: Flight was delayed by 4.5 hours!!! I missed my connection flight in New York and had to spend all night in terminal...w to wait for another connection flight. Did not sleep 2 nights in the row.
Punti negativi: I ordered and paid for meal on line, it was not available and I showed the online receipt to the flight attendant, and she just shrugged and said I was not on Her list so too bad.
Punti negativi: Terrible service and airline is unclear about services airline provides. Lots of hidden fees
Punti positivi: Short layover
Punti negativi: Airport staff cannot fix ticket issues Bag has been lost for over 2 weeks and customer relations office advised me to wait 3 months before any compensation is even considered. Had to pay extra $240 to get on the flight because on one was available to correct a ticketing mistake. Horrible airlines
Punti negativi: Punctuality
Punti positivi: Crew
Punti negativi: Screens need update, mis functions on equipment
Punti positivi: fresh baked bread!
Punti negativi: fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered.
Punti positivi: Crew was very nice and responsive.
Punti negativi: The flight was so hot. No personal air controls. Economy was horribly small.
Punti positivi: Ok
Punti negativi: Flight was late
Punti positivi: Crew was very friendly
Punti positivi: Flight was on time, baggage was quick, got out of airport and on my way.
Punti negativi: Deboarding out on the taxi way in Doha, then busing us to the terminal, took a long time, we were dropped in front and had to go through security again, should have been an easy connection but ended up rushing. status boards in Doha are not that clear, change a lot
Punti positivi: Every thing
Punti negativi: Service
Punti positivi: Justfly stoled my money as i booked for seat and paid 30$ And the seat didnt booked I want my money to be returned
Punti positivi: Amazing crew. Great service in economy.
Punti positivi: The crew was great. The soecial meal request was hadled well despite oversight.
Punti negativi: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.
Punti positivi: Great plane and staff
Punti negativi: Delayed
Punti negativi: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....
Punti positivi: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!
Punti negativi: A queuing system would be better-it was a bit disorganised at Amsterdam!
Punti negativi: KLM crew exceed our expectations
Punti positivi: The service was excellent. They are very helpful and friendly.
Punti negativi: Maybe refresh the plan in the near future. Other then that it was very enjoyable trip.
Punti positivi: I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again.
Punti negativi: flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do.
Punti positivi: The service was great, crew was sweet and accommodating, food was good
Punti negativi: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?
Punti negativi: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair
Punti negativi: There was wery cold on the plane.
Punti negativi: US bought carry on case been requested to be checked as a second baggage piece for $100 fee. And then both opened lost and not reached destination.
Punti negativi: All
Punti positivi: Timely
Punti negativi: Better boarding experience with consistency in allowance for appropriate carry on luggage.
Punti positivi: I was able to move to a better seat with extra leg room.
Punti negativi: Boarding — the plane doesn’t come to the gate. Everyone got on a bus and got driven to the plane. Then we stayed on the bus for almost 20 min. Inflight entertainment player was terrible. The screen was not working well. I gave up on it. No coffee service because of minor turbulence.
Punti positivi: Crew was awesome.
Punti negativi: The transfer at Moscow airport is too slow. A huge jumbo jet of over 200 passengers gets re-checked only by two teams of security check assistants. Elderly and families are eager to pass the check-point as quickly as possible. And those guys in the airport are just not seeing the problem.
Punti negativi: More chicken
Punti negativi: Great
Punti positivi: We landed safely. I like the A380.
Punti negativi: One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead.
Punti positivi: The crew was efficient. They seemed to care about the passengers' comfort. Also, even though the flight left late, they made up the time while in the air. They are the reason with I gave the excellent rating, despite some other misgivings.
Punti negativi: Lufthansa food service seems to have been deteriorated somewhat over the recent past. Especially the snack before landing seems laden with mayo (plain bread might have been better!).
Punti negativi: My flt from DEN was delayed so I missed my connection - it didn't happen.
Punti positivi: crew was great ,seats was better than good
Punti negativi: nothing
Punti positivi: Will never purchase tickets through kayak ever again
Punti positivi: Crew
Punti negativi: My wife and I were separated by six rows. Unacceptable!
Punti positivi: In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!
Punti negativi: I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere
Punti positivi: Very efficient and fuss free. Just what I was looking for from a short haul flight!
Punti negativi: The snacks are super small, which isn’t unexpected when the flight time is so short.
Punti positivi: The crew was wonderful. We were in business class which was modest but comfortable.
Punti negativi: Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers.
Punti positivi: I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable.
Punti negativi: Seats were not comfortable, even in Comfort + seating isle.
Punti negativi: Plane is old and entertainment facilities are no longer appropriate
Punti negativi: Entertainment worked sporadically
Punti positivi: The comfort of the flight snd kindness of the crew.
Punti negativi: My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected.
Punti negativi: No it was good
Punti positivi: Punctuality
Punti negativi: The food, leg space, the drink, and more hospitality, specially towards the aged people like us.
Punti negativi: It was my first flight ever. So it was perfect thank you Emirates
Punti negativi: No entertainment but it’s probably because it was a short trip
Punti positivi: Crew was very calm, courtesy, and cheerful.
Punti positivi: Quick departure
Punti negativi: Food has gone down a lit
Punti positivi: Lounge in Abu Dhabi was great!
Punti negativi: Entertainment was not working
Punti negativi: sea food
Punti negativi: The plane was old and literally falling apart. Tray tables were disconnecting. Worst part: The flight was delayed for some baggage mixup. Then they did nothing proactively to help passengers with tight connections that were only tight bc the flight was so late.
Punti positivi: Clean plan that was only slightly delayed
Punti negativi: I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again
Punti negativi: You charge for water now? And again zero help for passengers with tight connections bc of BA being late
Punti positivi: The flight was short and smooth
Punti negativi: Will not fly this airline again. They charge less for online checkin and payment for checked bags than at the airport, except app didn’t allow payment so had to pay full price at ticket counter. Ticket agent wouldn’t do anything about it or answer any questions, horrible customer service.
Punti negativi: They broke my guitar
Punti positivi: everything
Punti negativi: Clean up the planes better
Punti negativi: Il bagaglio è arrivato con volo successivo
Punti positivi: Crew great.
Punti negativi: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.
Punti positivi: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.
Punti negativi: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser
Punti negativi: the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX
Punti negativi: got severe food poisoning from the airline food.
Punti positivi: The check in boarding pass is not that nice.
Punti negativi: The boarding pass people need to improve, especially to elderly people.
Punti positivi: The flight was fine
Punti negativi: Why is my passport number wrong?
Punti negativi: they charged me for baggage when it was supposed to be included
Punti positivi: Onetime and efficent
Punti negativi: Too hot temperature inside te aircraft. Seats uncomfortable
Punti negativi: Not enough time between the connecting flights. The terminals were too far apart, and the local airport transportation took too long to get me to a connection flight terminal.
Punti negativi: Flight was late and caused loss of connection flight to Amsterdam
Punti positivi: The Crew was Awesome
Punti negativi: Next time I have to check in on line before going back.because there was a long line up.
Punti negativi: The food could have been more tasty and warm.
Punti positivi: The flight
Punti negativi: Nothing everything was good
Punti positivi: Kind workers and excellent food
Punti negativi: Nothing
Punti positivi: Nothing
Punti negativi: Would have been better if the flight had not been overbooked and we were bumped.
Punti negativi: Terrible service and airline is unclear about services airline provides. Lots of hidden fees
Punti negativi: They let you on in Tel Aviv with liberal hand baggage rules, no weighing no measuring. When you are ready to board the Kiev New York leg. They suddenly start enforcing strictly narrow weight and measurement rules. And anyone who is as much as a quarter pound overweight is asked to pay $100 extra.
Punti positivi: The crew was amazing. New comfortable seats.
Punti negativi: It was traveling at its perfection.
Punti negativi: I was very disappointed for charging me one luggage - 60 euro.
Punti positivi: Crew, food.
Punti negativi: Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport.
Punti negativi: The luggage’s handler was probably throwing all the luggages around which cause my items to be broken. I have informed the counter staff of my fragile item yet I was shocked when I saw what has happened. I would appreciate if some compensation will be given.
Punti negativi: Unorganized too shaky flight made me sick to stomach ,foods are not good service not good
Punti positivi: Entertainment, vegetarian options for food
Punti negativi: Bit more comfortable seat
Punti positivi: Food selection. However, the snacks need to be readily available on long flights.
Punti negativi: Entertainment is lacking behind other international carriers
Punti positivi: yes
Punti negativi: nothing
Punti negativi: Great service, friendly team and most importantly great food
Punti positivi: service on the flight was very good
Punti negativi: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with
Punti positivi: Efficient and on time.
Punti negativi: All fine.
Punti negativi: Need spacious aircrafts for such a long flight..
Punti positivi: Crew was great. Seats were uncomfortable. No air. It was extremely hot.
Punti positivi: Crew was great. Very friendly and accommodating
Punti negativi: Regional jet had hard seats but adequate for 1 he flight
Punti negativi: No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point
Punti negativi: Wider seats,
Punti positivi: Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!
Punti negativi: Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!
Bangkok Suvarnabhumi e altri aeroporti (BKK) Thailandia
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