|I voli arrivano a||Bangkok Suvarnabhumi e altri aeroporti|
|I voli partono a||Venezia|
|Prezzo del volo||417 €|
|Compagnie Aeree||Ukraine Intl Air, British Airways, Emirates, Aeroflot, SWISS, Qatar Airways, XiamenAir, Air France, Austrian Airlines, Turkish Airlines, Lufthansa, Air China, Etihad Airways, Finnair, Eurowings, KLM, Asiana Airlines, Air Serbia|
Punti positivi: Nice friendly crew, fresh aircraft model, good ticket price
Punti negativi: Boarding was sooooo long and slow. Bad shape of seats, I had really back ache while flying for 3 hours. I Had long trip through up the ocean for 9 hours right before that and I had no same problem
Punti positivi: Excellent crew service. Smaller aircraft so not as comfortable but OK for a short flight.
Punti negativi: Unfortunately, due to queue for anti-icing we were delayed.
Punti positivi: The service quality and client treatment of Ukranian Intl Air has improved a lot compared to my last trip with them.
Punti positivi: The baggage reclaim was the fastest I've ever had in all my years of flying.
Punti negativi: Their English is slurred, garbled, and I could hardly understand any in-flight announcements. Also, there is nothing for free on the flight except one small cup of water .
Punti positivi: So if you exceed 10KG by 100grams they will charge you as separate luggage. In my case I was 1 KG more so I paid 66 Eurosbor I won't board. Which was 20 minutes before take off. So I paid.
Punti positivi: It was wonderful and great!
Punti positivi: Fantastic customer service!
Punti positivi: There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.
Punti negativi: Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.
Punti positivi: Very friendly
Punti positivi: American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy.
Punti positivi: Staff, food and service Dubai to Islamabad
Punti negativi: Arrogant staff on Houston to Dibai
Punti positivi: General flight was good. Loved the food.
Punti negativi: Beeing more than an hour delayed
Punti positivi: comfortable seats and entertainment system
Punti negativi: the food wasn't so good and I expected more from an Emirates flight
Punti positivi: People and manager from emirates
Punti negativi: Kayak, didn’t tell me about India visa for us citizens, we had to change my flight to Dubai and lost Dubai to India ticket
Punti positivi: Excelent food, great cabin crew, pleasant flight!
Punti negativi: Entertainment needs to improve. there is poor movie selection and the screens are outdated. Touchscreens don’t work very well, movie selection is old. This is a 10+ hour flight please improve entertainment.
Punti positivi: the crew was very welcoming and always wanted to help.
Punti negativi: my luggage didn't arrive
Punti negativi: Delayed for hours. Missed connecting flight. They rebooked for a flight half a day later. Horrible!
Punti negativi: Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late.
Punti negativi: Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe.
Punti positivi: This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate.
Punti negativi: The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile.
Punti positivi: When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public.
Punti negativi: My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit.
Punti positivi: On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs.
Punti negativi: Our flight was delayed and the seats were narrrow.
Punti negativi: One hour delay. Last minute change of seats.
Punti positivi: Service on Swiss Air is great!
Punti negativi: No TSA checkin at Newark.
Punti positivi: Extra leg room only coz I was on exit isle
Punti negativi: Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright
Punti positivi: Leg room and cleanlness. Polite crew members
Punti negativi: No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen
Punti positivi: Food was good
Punti negativi: The flight took off late more than an hour
Punti positivi: Staff, service,
Punti negativi: Legroom, seat comfort, very long flight
Punti positivi: courteous service and a clean modern airplane
Punti negativi: The sound system was inadequate on the TV and the headsets were uncomfortable. The queue at the check-in needs to be better controlled, it was a bit chaotic.
Punti positivi: ALL
Punti positivi: food and service
Punti negativi: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.
Punti positivi: Nothing
Punti negativi: I was charge a terribly high exchange rate for this tickets! Not acceptable at all.
Punti positivi: Getting off of the plane
Punti negativi: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.
Punti positivi: Didn’t like the sandwich offered
Punti positivi: Crew was nice, too short of a flight to figure out more
Punti negativi: no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan
Punti positivi: The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable.
Punti negativi: The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.
Punti positivi: The staff were very helpful and professional.
Punti negativi: The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.
Punti positivi: Flight was on time.
Punti negativi: Food could have been much better in comparison with other airlines.
Punti negativi: Menu was poor
Punti positivi: The wafer bar. Pilot had a good landing in high winds and snow.
Punti negativi: Nothing to complain.
Punti negativi: My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it.
Punti negativi: Free wifi
Punti negativi: Cold
Punti positivi: The # of movies.
Punti negativi: I sat next to 2 children. It smelled like baby poo off and on for the whole flight. There are no individual AC so the entire plane was on one temp which was stuffy and smelly at times. If some one passed gas, you could for sure smell it. I told the flight attendant and they agreed before I could describe so it wasn’t just me.
Punti positivi: Very comfortable seats & clean
Punti negativi: Not applicable.
Punti positivi: Very smooth, staffs were nice, meals were good but the bathroom was filthy.
Punti positivi: That was extremely nice of the company that we had that little package with toothpaste, toothbrush, pillow, slippers etc. Very happy about that.
Punti negativi: I wish I could have access to wifi on the plane, to tell my family how I was doing.
Punti positivi: Requested for a aisle seat. Done without any issue. Very good food.
Punti negativi: Airport in Istanbul
Punti positivi: Standard flight and comfort.
Punti negativi: Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.
Punti negativi: I did not like the food
Punti positivi: Service and hospitality. On dot service with no major delays.
Punti positivi: Great staff and food
Punti negativi: Comfort was not great and no entertainment options whatsoever
Punti negativi: No LH flight details in the E-ticket from Dus. to Bkk. I have to contact Thai Airways for more details. Too short time for transited from Munich to Dus. and I missed flight, luggages didn't arrive with my new flight. Very very very bad experience with this booing by this website and I absolutely not accommodate with this web again.
Punti positivi: It was a very cheap flight, so flying the family back to NZ from the UK, for what we paid, it was great.
Punti negativi: Plane food was quite average, on the first flight LHR-PEK flight the plane was a bit old and the entertainment system was nearly shot, but the second flight PEK-ALK was a dream liner, which was fantastic. For the price we paid, there was nothing we could complain about, would definitely flay again.
Punti positivi: Crew was great again.
Punti negativi: I had 0 options for entertainment on the flight from NYC to Beijing. No Wi-fy and the TVs in my section of seats didn't work.
Punti positivi: The plane made no unscheduled landings.
Punti negativi: The extreme delay that caused me to nearly miss my connection with Air China, the incredibly low level of English spoken on a flight originated in the US, and the complete dismissal of three cabin crew members when I asked about arrangements to be expedited to our connecting flight to Bangkok. Avoid this airline completely, and if at all possible, transiting through Beijing Capital Airport.
Punti positivi: It was an "average" flight
Punti negativi: Food sent me and others to the bathroom---not good
Punti positivi: I was finally able to have a working TV. Crew was great again.
Punti negativi: My Baggiage is extremely damaged which is so disgusting and there is no way to report it
Punti positivi: Planes were good with good leg room
Punti negativi: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.
Punti positivi: Good service
Punti negativi: My bags came last even having priority labels
Punti positivi: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.
Punti negativi: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.
Punti positivi: Nothing.
Punti negativi: Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty.
Punti positivi: I got there
Punti negativi: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki.
Punti negativi: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.
Punti negativi: Un'ora di ritardo causa tecnica PC. Poi un bagaglio non consegnato all’arrivo a Roma. Una perdita del tempo perché dovevo aspettare che tutti i bagagli siano usciti prima di andare a compilare un modulo per il bagaglio non arrivato.
Punti positivi: blueberry juice, service and friendliness
Punti negativi: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back
Punti positivi: There was room available.
Punti negativi: This was not business class!
Punti positivi: Muy cumplidos y personal amable
Punti positivi: Was on time
Punti negativi: The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay.
Punti positivi: It was ok
Punti positivi: Quick efficient boarding - on time.
Punti negativi: Not terribly comfortable seats but for short haul flights, just fine.
Punti negativi: Too late and not too much Information about that
Punti positivi: Friendly and efficient crew. I travel KLM often and always enjoy the flights.
Punti negativi: There were several flight delays and gates were changes a few times.
Punti negativi: Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.
Punti positivi: Best airline in the business quick efficient and outstanding service What else can you say
Punti positivi: Entertainment options.
Punti negativi: Service was poor, seat did not recline, and the food was terrible.
Punti positivi: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.
Punti negativi: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.
Punti positivi: I'll give a more complete and less-biased review if I get it back!
Punti positivi: To Vietnam
Punti negativi: None
Punti negativi: The crew didn’t help on putting my carry on luggage into the overhead cabinet, I’m not tall enough to do this so I dropped my carry on luggage on the floor. Luckily didn’t hurt any people and a Hong Kong lady helped me on this. Besides, One of my luggage was missing, I’m still waiting for them to let me know where my luggage is. This is the first time I took Asiana Airline, according to all those bad experiences, I doubt whether I’ll take Asiana Airline again.
Punti positivi: Everything was on time and the flight was smooth!
Punti positivi: The price. Significantly cheaper than our normal ride on EVA through Taipei. Having said that...won't do it again.
Punti negativi: We travel between the US and Asia a couple of times a year and normally fly on EVA, who has wonderful service and great food. We took Asiana this time because the ticket price was significantly less than EVA. Below are the reasons we won't do it again. 1. The food was awful. My wife had the Asian dishes and I had the Western dishes. Both were well below the quality of food we're used to on EVA. 2. Transit in Seoul. On the way to Bangkok from LA we had 50 minutes to transit Seoul to our next flight. The transit security line was quite long and it was obvious that we, along with a few dozen other passengers, weren't going to be able to make the connection. After much complaining from us and our fellow passengers they ran us through another security line. Rushed to the airplane and made it. On returning to LA from Bangkok it was exactly the opposite. The only option was nearly 8 hours connection in Seoul. But we had plenty of time to negotiate the transit security line. These connect times did not occur because of a last-minute ticket purchase. I purchased these tickets in July for a December/January flight to Bangkok and return. 3. Inflight service was not at the level of EVA. Like any other Asian carrier, the flight attendants were light years ahead of ANY US airline crew, but below the standard of EVA. Waking you up to eat a meal (I typically don't eat dinner at 1AM), etc. I was sleeping with my seat reclined and the flight attendant took it upon herself to upright my seat at meal time and woke me up, presumably so the person in the seat behind me was more comfortable with space to eat their meal, but hey...I purchased the seat to sleep just like the other passenger purchased the seat to eat, so I think I had just as much right to "my space and comfort" as the other passenger did. Just little stuff that doesn't happen on EVA. 4. Inflight entertainment is lacking as compared to EVA. Few movie and TV choices, few game choices. 5. We sat in economy. The seats were not very comfortable. Seems the cushions were thin and it became like sitting on plywood after a while. Legroom on the 747 flight wasn't so great, but there was plenty of legroom on the A380. The A380 seating was still kinda hard, but the legroom sure helped. 6. Boarding process. Poorly organized. Nobody pays a bit of attention to "boarding by row number". Consequently it's a bit of chaos during boarding. The old saying, "you get what you pay for" is true. For a flight of that length I won't choose to save the $200 or so per ticket and will ride on EVA. We've proven to ourselves that EVA is just pretty hard to beat.
Punti positivi: I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised.
Punti negativi: Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one.
Punti positivi: I didn't get to my AirSerbia flight.
Punti negativi: I didn't get to my AirSerbia flight.
Punti positivi: On time flights both directions
Punti negativi: Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage
Punti negativi: No entertainment equipment, video or audio.
Punti positivi: My isle seat
Punti negativi: Studardess were very unpleasant,2 times they passed my row,had to take out garbage by myself. Same movies were played on both flights (I had round trip)
Punti positivi: Direct flight. That’s it.
Punti negativi: Boarding - via a bus at LHR T3. Comfort - Cramped “ Club Europe” seat with minimal legroom - same as in economy. Food - disgraceful “tapas” dish of literally one scrap of ham, an equally small piece of cheese and half a scotch egg. Crew - disinterested to the point of surliness. Entertainment - none, this being BA short haul (others can manage it but not BA)
Punti negativi: The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane.
Punti positivi: Ground crew very responsive to needs
Punti negativi: non existing beverage service on a two and one half hour flight :(
Punti positivi: Very friendly
Punti positivi: American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy.
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