Trova offerte per voli da Pisa a Aeroporto di Bangkok-Suvarnabhumi

Punti positivi: "Wifi !!!!"
Punti negativi: "Bigger seats"

Punti positivi: "Tripulación muy atenta"

Punti positivi: "The A330, despite being an old plane, had really good recline."
Punti negativi: "The entertainment was very outdated."

Punti positivi: "Too crowded"
Punti negativi: "One more staff will be better"

Punti positivi: "The service as usual on Qatar is excellent"
Punti negativi: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"

Punti positivi: "All crews are helpful especially to parents traveling with young kid."
Punti negativi: "More variety of food would be great"

Punti positivi: "Good Service.Efficient"
Punti negativi: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."

Punti positivi: "The Crew was amazing. The Seat were the best Selling point fort business class"
Punti negativi: "More space for the arm rest ans legs space"

Punti negativi: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."

Punti positivi: "Good service/Crew food quality and choice good."
Punti negativi: "Need more choice of British TV Programmes rather than American"

Punti positivi: "Everything"
Punti negativi: "Non"

Punti positivi: "Good entertainment."
Punti negativi: "Very cramped seating."

Punti positivi: "Good leg space, friendly crew, excellent plane."
Punti negativi: "This is for ALL airlines: It takes so long to get off the plane!"

Punti positivi: "Plane was very empty so it allowed us to spread out."
Punti negativi: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."

Punti positivi: "Went out of their way to be helpful"

Punti positivi: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Punti negativi: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."

Punti positivi: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."

Punti positivi: "Crew were good, food was decent"
Punti negativi: "Equipment/electronics was a bit dated."

Punti positivi: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."

Punti positivi: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Punti negativi: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"

Punti positivi: "Individual service, happy and natural looking crew, comfort and company aim."

Punti positivi: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Punti positivi: "everything went smoothly, no delays, boarding was easy and quick"

Punti positivi: "All around great airline. Comfortable for super long flights and completely accommodating."

Punti positivi: "Flight attendants very nice"
Punti negativi: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"

Punti positivi: "Films Service"
Punti negativi: "Not enough films"

Punti positivi: "Heavenly for an airplane ride!"

Punti positivi: "see above"
Punti negativi: "see above"

Punti positivi: "Nothing"
Punti negativi: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Punti positivi: "Good, drinks, service and entertainment system."

Punti positivi: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Punti negativi: "We have no complaints."

Punti positivi: "Loved the food and entertainment."
Punti negativi: "Not enough leg room and space between the chair in front."

Punti positivi: "All"
Punti negativi: "None"

Punti positivi: "Stopover in Doha fun. The people are so friendly."

Punti positivi: "Enterment"
Punti negativi: "Crew nice alway take care customer"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "The flight attendants was nicer on this flight then the US to Doha flight"
Punti negativi: "Seats were not comfortable"

Punti positivi: "Could not be more impressed with the airline, absolutely would recommend to anyone!"

Punti negativi: "horrible customer service at Doha Airport"

Punti positivi: "Comfortable seat and good service"
Punti negativi: "None"

Punti positivi: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Punti negativi: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."

Punti positivi: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"

Punti positivi: "Nice and spacious aircraft."
Punti negativi: "Some confusion on Hindu meal and vegetarian meals."

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Punti positivi: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Punti negativi: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."

Punti positivi: "The staff"
Punti negativi: "I thought the flight was fine :)"

Punti positivi: "sedile comodo"

Punti negativi: "AWFUL CREW. NEVER FLY. NOT CLEAN. NOT NICE."

Punti positivi: "My sleep"
Punti negativi: "Food"

Punti positivi: "Professional service"
Punti negativi: "1.No punishment for smiling... 2.Giving us the bread (with clippers) is great but that is not enough if we (the passengers) didn’t wash our hands. 3.Operating the seats (2 buttons) May Not be as easy as you might think."

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Very comfortable overall"
Punti negativi: "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."

Punti positivi: "The Food was good."
Punti negativi: "We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible."

Punti negativi: "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."

Punti positivi: "They were more or less running on time and the crew were polite and helpful."
Punti negativi: "Change up the menu every year."

Punti positivi: "Great service! Food was very good."
Punti negativi: "That boarding. People who were not in line rushed to the front when boarding started."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Everything else but seats."
Punti negativi: "Seats are very small and there is not much room even though I am only 5.4 and 140 pound."

Punti positivi: "Food and service in business class were splendid."
Punti negativi: "Absolutely nothing"

Punti positivi: "Istanbul Airport has good facilities and F&B options"
Punti negativi: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Punti positivi: "Love flying Turkish, usually they’re very welcoming on the plane and flight attendants are friendly. Seats convert into a lay flat bed which is comfortable. i would say that the appetizers are usually excellent but the main dishes fall a bit behind. Amenity kit is pretty good."
Punti negativi: "Boarding is a problem and I expect it’s a problem everyday. One has to go through many additional checks to board a NY bound flight which is understood but the gates can’t sccomod a full 777 flight. It gets hot really fast, definitely what you don’t need before a long flight. Group boarding is enforced but people will still try to wiggle into the priority boarding line. On another note I have had a similar flight on the A330 and the boarding process was smooth (organized)."

Punti positivi: "Crew were amazing. Warm approachable and professional. They tried several times to repair my screen. After these attempts they found me a different seat with a working screen."

Punti negativi: "Need More premier economy seats"

Punti positivi: "Entertainment was pleasant. Food was provided which was nice. Drinks were good. Flight staff was pleasant."
Punti negativi: "Touch screens didn't work very well."

Punti positivi: "Quick assistance when connection flight messed"
Punti negativi: "Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)"

Punti negativi: "The seat pocket of the seat in front of me was broken, which resulted in a metal wire poking into my legs for the entire duration of the flight. Not only was it uncomfortable and bordering on painful; but this could also potentially be dangerous in the event of an emergency!!!"

Punti positivi: "-Boarding was easy - The crew was very friendly and helpful"
Punti negativi: "- The leg spacing was not sufficient - The sandwich served was average"

Punti positivi: "Airplane crew was amazingly friendly and helpful"

Punti positivi: "The Lounge at Istanbul airport is fantastic"
Punti negativi: "Seating in Economy class is terrible. For tall persons like me it is a punshment to be squeazed in such a narrow space. Turkish airlines should add more space and comfort with their seating in Economy. Introduce a Premium Economy Class would solve that problem"

Punti negativi: "No space"

Punti negativi: "No no WiFi. Boarding time was late. Took over two hours. Management staff in the office was inconsiderate and rude."

Punti positivi: "I liked how smooth our flight was, thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive."
Punti negativi: "The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Great food! Loved that you get a menu to choose from"
Punti negativi: "We were not asked or given the option to choose our seats on the plane."

Punti positivi: "In flight entertainment is great! Good selection of movies, nice screens."
Punti negativi: "No vents at seats on Airbus 300, AC was set at high temp so I was frequently way to warm to be comfortable. This is on both our main flight to Istanbul and our short transfer to Athens. Drink service did not start until 2 1/2 hours into flight. You get what you pay for I suppose. Still 10.5 on a hot plane!!! I usually need a jacket. Food was ...awful."

Punti positivi: "Flight attendants need to be friendly."
Punti negativi: "I will never use Turkish airlines again."

Punti positivi: "Nothing."
Punti negativi: "The fact that I missed my connection flight in Thailand because of a two hour delay. I was never informed why there was so much of a delay and in turn I had to pay triple of what I payed before for my flight. Very disappointed. Won't be flying this airline again. Service was rude. They should be more responsible when it comes to timing. We were on the flight waiting for two hours!!!"

Punti positivi: "Good food"
Punti negativi: "No movies"

Punti positivi: "Great crew. Super nice to our 4 year old daughter. They were quick, extra polite and efficient. I'm usually quite picky but this leg was perfect."
Punti negativi: "It was all good(which I rarely get to say these days on any carrier)"

Punti negativi: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."

Punti positivi: "Smaller aircraft but better seats, comfortable"
Punti negativi: "The air conditioner stopped working it was in incredibly hot on the aircraft cabin"

Punti positivi: "Nice service, good food and resolving issues"
Punti negativi: "The fly arrived to late to Istambul which did not help much for the activities we were plannig.... space too small between seats"

Punti positivi: "Very good legroom"

Punti positivi: "food is always good..crew too"
Punti negativi: "less and less space in economy class for passengers not very kind boaridng people no info on posibble complimentary upgrade for Gold Card passengers"

Punti positivi: "The service was good., food was good, boarding was little though."
Punti negativi: "Usually the layover is long even though they provide you with hotel but, its too tiring"

Punti positivi: "Good service during the flight."
Punti negativi: "The check-in and the boarding processes at Istambul were the worst I remember by far. Airline staff members were careless and even mocking about passengers."

Punti positivi: "Better food and service than other airlines on which I've traveled recently. Loading passengers was disciplined and speedy. Staff very helpful. Istanbul airport is great for a long wait. If you go to a gate waiting area with no flight soon, you can stretch out and sleep. Good English-language bookstore."

Punti positivi: "The steward went out of his way to accommodate my special dietary request"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti negativi: "Very good fantastic business class seats awesome legroom And again great service"

Punti negativi: "flight canceled , i flew diff, airlines"

Punti negativi: "I missed my first night of a booked hotel and activities, and I wasn't refunded for all of it."

Punti negativi: "Better boarding and entertainment"

Punti positivi: "Very helpful crew. Quick boarding process."
Punti negativi: "Not much leg room, or space in seats."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Very accommodating staff"
Punti negativi: "breakfast served was still frozen."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff."
Punti negativi: "My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick"

Punti positivi: "Hydration station during the long flight. Leg room adequate."
Punti negativi: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips."
Punti negativi: "There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Nice to have breakfast on board"
Punti negativi: "Arrival was a little tardy"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!"

Punti negativi: "Voli in ritardo"

Punti negativi: "The business class seats are small and the leg-room is short There is no entertainment units on this flight"

Punti positivi: "Departure and arrival were timely, staff was courteous and helpfull."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "We left DFW in extremely hot weather. The ground crew managed the boarding to keep everyone out of the hot tunnel entry as long as possible. Even through there was a delay in boarding already, the crew kept us well informed. The cabin crew was very pleasant and accommodating. Smooth flight and still made it to our connecting flight on time."
Punti negativi: "Leg room in coach is really cramped but that is all airlines unfortunately."

Punti positivi: "Responsive and kind crew"
Punti negativi: "Always need more room without extra cost. Why have classes of passengers? Why not spread the space equally and allow all to be comfortable on international flights? All tickets one price?"

Punti positivi: "Sandwiches seeved"
Punti negativi: "Plane was 1/2 hr late due to computer issues"

Punti negativi: "Seems like they want to nickel and dime you for everything now..."

Punti negativi: "Troppo freddo"

Punti positivi: "That we made it alive."
Punti negativi: "The 1 hr flight that turned into an 8 hour fiasco."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Very nice staff. Excellent entertainment options and food!"
Punti negativi: "Arm room was a bit cramped."

Punti positivi: "Great business class seats. Plenty of room and comfortable."

Punti negativi: "4 good movies, regular water rounds, friendly staff, enough toilets"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti negativi: "Cancelled then delayed then had to stay in Frankfurt and was a day late"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Nice big plane, good/frequent beverage service."
Punti negativi: "Didn’t arrive on time. Breakfast was weird and flavorless."

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "The overall flight"
Punti negativi: "The meal on board"

Punti positivi: "On time good entertainment"
Punti negativi: "The seats were horrible"

Punti positivi: "Staff were polite"
Punti negativi: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Punti positivi: "I liked how generous they were with food and drinks"
Punti negativi: "Free WiFi could have made the flight a lot better"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Impressive service... amazing crew, very friendly and professional"

Punti negativi: "Delay due to strike"

Punti positivi: "Newer plane, crew was amazing, seats were adjustable"

Punti positivi: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Punti positivi: "Nice staff and no delay"
Punti negativi: "Instead of crisps maybe a bit of cheese or crackers"

Punti positivi: "The friendliness of the crew"

Punti positivi: "Friendly crew"
Punti negativi: "KLM lost one piece of my luggage"

Punti positivi: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Punti negativi: "Doesn't"

Punti negativi: "Troppo ritardo"

Punti positivi: "Good beverage service."
Punti negativi: "Over an hour delayj for departure."

Punti positivi: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Punti negativi: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti negativi: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Punti positivi: "Food provided, staff kind"
Punti negativi: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Punti positivi: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Punti negativi: "No downsides at all"

Punti positivi: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Punti negativi: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Punti positivi: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Punti negativi: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Punti positivi: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Punti positivi: "kLM staff was great."

Punti positivi: "Interior of the plane was clean. Smooth landing."
Punti negativi: "Pilot did not avoid turbulence"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Fabulous trip with friendly, helpful staff"
Punti negativi: "Nothing"

Punti positivi: "Boarding was quick, Flight on time....just a regular service and plane"
Punti negativi: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Punti positivi: "Good information and helpfil boarding."
Punti negativi: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Punti positivi: "Friendly staff"
Punti negativi: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Punti positivi: ".Very much on time with pleasant service."
Punti negativi: "Can nit find much fault fir a short run!"

Punti positivi: "Comfortable seats. Warm plane with happy staff."
Punti negativi: "Maybe a second sandwich option for food, not everyone likes cheese."

Punti positivi: "Consistently high standards"
Punti negativi: "Nothing"

Punti positivi: "In flight food was enjoyable"

Punti positivi: "Service impeccable!"
Punti negativi: "They have one line of executive class after the kitchen and toilet, is very noisy."

Punti positivi: "The food and the punctuality"
Punti negativi: "The technology in interteiment is not touch screen"

Punti negativi: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Punti positivi: "Usual professional and friendly service from my airline of choice for most destinations."
Punti negativi: "Nothing"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Boarding/unboarding"
Punti negativi: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Eveything is well arranged"
Punti negativi: "Nothing"

Punti positivi: "Great crew service. Among the best ever."

Punti positivi: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Punti negativi: "No complaints."

Punti positivi: "Ho chiesto di essere spostata in quanto troppo vicina ai bambini e sono stata accontentata"
Punti negativi: "7 ore di ritardo, il cibo era veramente pessimo e in atterraggio l ala destra ha avuto un preoccupante flash accompagnato da rumore strano."

Punti negativi: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Punti positivi: "A nice short flight"
Punti negativi: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Punti positivi: "KLM food and service are great"

Punti positivi: "Good food, good entertainment system, comfortable seating."
Punti negativi: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Punti positivi: "Quick and efficient flight. Crew very organized. Great language skills"

Punti positivi: "did not get the flight,because of no not given correct notice"
Punti negativi: "don't know,flight missed..virgi s fault 100%"

Punti positivi: "Crew were very pleasant"

Punti positivi: "Food varieties are not that good"
Punti negativi: "Make the food quality, quantity and varieties to be improved"

Punti positivi: "Screen."
Punti negativi: "Attentiveness of crew member . Movie selection could be better"

Punti negativi: "All the food is halal."

Punti positivi: "Crew, food and beverage"
Punti negativi: "Wifi"

Punti negativi: "Crew was very rude when giving veg meals. Even though we had confirmed veg meals multiple times with the airline prior to boarding, they still did not know that we had a specially requested Meal. After notifying the crew of this, one member gave us an extra meal. Another extremely rude staff member then proceeded to yell at us for eating meal. This was extremely uncalled for and has severly ruined the reputation of this airline in our eyes. The customer should still be addressed with some common courtesy and not be treated as if they are beneath the crew members, as if we are at fault for the crew's own carelessly stupid mistakes and lack of organization and proper communication"

Punti negativi: "My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again."

Punti positivi: "Helpful crew, great bathrooms"
Punti negativi: "More organized boarding & more AC in the back of the flight"

Punti positivi: "they are quiet but not as roomy as i hoped. The food was okay.prices in Abu dhabi are extortionate though for a 5 hr stop."
Punti negativi: "The plane to bangkok from Abu Dhabiis a bean tin cram as many on as you can . the seat sent my backside to sleep for 3 days and my ankles and legs are badly swollen. disappointed and not looking forward to return flights"

Punti positivi: "The cabin crew in first class and coach were excellent... went well beyond the call of duty... AA and United can learn from them!"
Punti negativi: "The boarding procedure was pathetic... the first class coach was overloaded and after a 10 minute drive a steep ladder to climb!! Kind of difficult if you have been traveling for last 18 hours"

Punti negativi: "The food was seriously too small in portion! Had to go hungry on a full service 14hr flight!"

Punti positivi: "Everything, the staff were very friendly and helpful, food, flight and boarding was excellent"
Punti negativi: "Nothing"

Punti positivi: "Clean aircrafts, average leg space and nothing less in services then what you get from other airlines as well."
Punti negativi: "I found crew members bit rude to few customers. Crew members need bit more training in handling pressure on the flight. Also i noticed biased approach of crew members towards customer in comparison to the well dressed and not so well dressed customers."

Punti positivi: "Boarding, crew, food remained good. RR clean."
Punti negativi: "Plane older, seats and entertainment worn."

Punti positivi: "Flight was 5hours late, how can it be good!!!"
Punti negativi: "Delay"

Punti positivi: "Plenty of spare seating. Cabin staff and crew very helpful."
Punti negativi: "Entertainment was dreadful more than 50pc not working. Flight tracker not working. Back of end rear cabin seats some were loose. Dreading return legs of trip."

Punti positivi: "Seats were comfortable."

Punti positivi: "Etihad showed some kind of discrimination non-muslims wheel chair passengers. My luggage is not taken good care of as they tear my zipper. The crew of are okay but never take good care of seniors with some physical disabilities to check and see whether they need water to drink on long distance flights as many airlines do. Muslim wheel chair passengers were given preferential treatment as I am always last one to be picked up and my luggage came at the end after waiting for one hour."

Punti negativi: "Service was a bit average. Attendants bumping into you... no apologies"

Punti positivi: "Friendly staff, nice food and had a great time on the flight"

Punti positivi: "Never flying with Etihad before, but it really impressed me with its roomy aircraft, friendly crew, well-rounded and creative e-entertainment and fine food for its amazingly affordable price. I was somehow selected by the airplane for an upgrade flying to Bangkok which even elevate all of my experiences above. A great layover program definitely recommended!!!"
Punti negativi: "Flight attendants in the economy class could be more attentive and walk around more frequently to check up passengers needs and passing out waters. Need more care to the food sanitation especially open water because I had later diarrhea after drinking it. Could be more organized for lining up different seating zones onto the flight, also seat arrangement is a bit off because bothe times I was asked to switch seats for couples and families w kids."

Punti positivi: "My seat had a problem initially it was not reclining once they fixed that later the seat got deflated. It became unbearable to seat. The crew tried fixing it for about 30 mins and they then they changed my seat. Ideally I would want refund for the flight as my experience was extremely bad"
Punti negativi: "Crew was not at curtious they were busy among themselves. It would take them long to respond to the call."

Punti negativi: "Same type of food. They ran out dinner so served the previous entree. Turn the crew light on for water. No air hostesses showed up."

Punti positivi: "The crew were outstanding."
Punti negativi: "They only had two choices of food: either vegetarian or chicken. The number of dishes were small as well. The “salad” was horrible."

Punti negativi: "The restrooms were not clean and stinky."

Punti positivi: "There is nothing much to like about the flight. The only good thing about Etihad is the pre clearance option at Abu Dhabi that saves a lot of time after landing in the US"
Punti negativi: "14+ hours of flying time where it can be done under 10 to 12 hours. Food is not good at all."

Punti positivi: "Crews were great"
Punti negativi: "1. Ground staff was rude to me. Didnt help me to print a boarding pass of my connecting flight 2. The window seat’s space in the first row was quite narrower than others"

Punti positivi: "Entertainment system"
Punti negativi: "Seats are small , price is expensive"

Punti negativi: "Nothing. Everything was perfect."

Punti positivi: "Great staff"

Punti positivi: "Was impressed with the entertainment, informative and comfortable"
Punti negativi: "It is imperative that the crew insures that the safety measures and instructions are adhered to... But I must say it wasn't so... For instance a passenger in my ile was busy on the phone while we were preparing for for take off... And he wasn't the only one... Unfortunetly... Safety before all... Thank you... Will fly with you again..."

Punti positivi: "Gentilezza del personale"

Punti positivi: "short trip, crew was efficient, food was warm"

Punti negativi: "Very uncomfortable seats.. Leg room was way too small."

Punti positivi: "La tappa da melbourne ad Abu Dhabi, aereo comodo Tutto in orario Lo scalo di circa 2.30 molto buono"
Punti negativi: "Il cibo non era molto buono L'aereo da Abu Dhabi era sconfortevole con i sedili molto appiccicati"

Punti positivi: "Entertainment was good"
Punti negativi: "Staff is rude and food was horrible"

Punti positivi: "Customer service"
Punti negativi: "No complaints."

Punti positivi: "The crew was nice"
Punti negativi: "Food could be improved upon and entertainment system should be available the whole flight"

Punti positivi: "Service. Crew was nice and always with a smile. Great takeoff and landing very smooth. Flight on time."
Punti negativi: "Not much"

Punti negativi: "The flight tickets from AUH to LAX were changed in the middle of the flight from HYD to AUH. This caused lot of travel and pain for my in-laws."

Punti negativi: "N/a"

Punti negativi: "Not enough servings of water. Tiny planes with little legroom"

Punti negativi: "They didnt provide me Accomodation with the fact that I had more than 12 hours transit"

Punti positivi: "Every flights I onboarded Was nice. Crew members were nice and Co operative. Diwali surprise was really great."
Punti negativi: "Flights was delayed by 20 mins from JFK airport to Abu Dabhi. Food was horrible. No desert provided. Juice was not natural. It was sugar added juices. Two hour free Internet never worked. Landing was not smooth."

Punti positivi: "More food option"
Punti negativi: "Upgrade"

Punti negativi: "Some of the crew was unfriendly and rude, this was a 15 hour flight and it was pretty miserable. There were not enough movies to keep us entertained for the whole flight, and this was one of 3 flights I took on this airline."

Punti positivi: "Travel bag (with toothpaste, socks, etc) was given."
Punti negativi: "2. Food choices from Abu Dhabi to Bangkok was Szechwan (spicy chicken), Indian (fish), or vegetarian pasta; no international or Thai food. 2. Entertainment was stopped 30 minutes before arrival."

Punti positivi: "Food and entertainment are the two things I like about his airlines"
Punti negativi: "Comfort, economy class really sucks in this airline"

Punti positivi: "Sichuan Chicken was the best airline food i have ever eaten in an airline. it was quite impressive. Might be too spicy for a lot of people but i love it. I would advise that you add "spicy" next to the name for those who can't handle spicy food."
Punti negativi: "Since i was travelling alone, it was asked to change my seat from an aisle seat to a fairly packed seat in the middle of the plane. i did them a favor because a son wanted to sit next to his dad. i really shouldn't have change. the seat was very cramped. like wow, the plane was small. i do not think i would do it again. ever."