|Durata media del volo||11h 10m|
|I voli arrivano a||Bangkok Suvarnabhumi e altri aeroporti|
|I voli partono a||Roma|
|Prezzo del volo||369 €|
|Compagnie Aeree||Air China, Turkish Airlines, Kuwait Airways, Royal Jordanian, Ukraine Intl Air, Air France, Emirates, Qatar Airways, KLM, Etihad Airways, Thai Airways, XiamenAir, SWISS, Aeroflot, Finnair, British Airways, Eurowings, China Airlines, Lufthansa|
Punti positivi: Seat was comfortable, plenty of space for luggage, crew was good
Punti negativi: Cold sandwich was so so, not big selection of drinks
Punti positivi: It was cheap
Punti negativi: The aircraft was super old. The flight was delayed. The transfer at PEK (beijing) airport is horrendous. Never again.
Punti positivi: The food.
Punti negativi: The fight was late in leaving. One of Three suitcases were didn't arrive.
Punti positivi: Food
Punti negativi: Flight was 4 hours delayed with no explanation or access to WiFi given.
Punti positivi: Nice crew
Punti negativi: Food
Punti positivi: Very uncomfortable
Punti negativi: More cushion
Punti negativi: Everything is Good.
Punti negativi: Seats are extremely uncomfortable..
Punti positivi: Fligh on time.
Punti negativi: The food on board.
Punti positivi: Seats were confortable, new plane, the crew was attentive, food was great.
Punti negativi: Need to update the movie library, the category with the new movies is probably a year or morw old.
Punti positivi: the plane seemed new and clean. The food was okay.
Punti negativi: This one had a better crew but again the flight was delayed for no apparent reason and we had to wait with a 14-month-old for over 5 hours
Punti positivi: Food
Punti negativi: Tv not work
Punti positivi: Good food and decent service.
Punti negativi: Kuwait Airways staff at Lahore airport was horrible.
Punti positivi: It was on amazing trip,crews was very courteous and the food was very good
Punti positivi: Check in service was good and time was fair Also when interring to the plane, good reception and crew welcoming the passengers
Punti negativi: No one helps on weighing the luggage’s specially with families as they have more luggage Also one of the crew was upset and was serving people unhappy
Punti negativi: Same as above
Punti positivi: Crew was nice.
Punti negativi: The chairs are way too small and very crowded. Not clean, food was bad, and really old movies was a very limited selection.
Punti negativi: The airline should upgrade the entertainment system. Besides that it’s good.
Punti negativi: Terrible food.. must need improvement
Punti positivi: Crew was helpful
Punti negativi: Flight delayed over 1 hour, plane change so my paid seat was no more, screen does not work
Punti negativi: I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase
Punti positivi: Nothing
Punti negativi: Would have been better if the flight had not been overbooked and we were bumped.
Punti positivi: Time and ease of flights with good connections
Punti negativi: The aircraft was cold, more than usual
Punti positivi: I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase
Punti negativi: My flight was overbooked so I was put on a flight to Almaty then Delhi and now my luggage is lost. I will never fly with Ukraine Intl. Airlines again.
Punti positivi: Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!
Punti positivi: crew was wonderful, great food, quick boarding
Punti negativi: cant think of anything
Punti positivi: The cue lines per zone are the most brilliant idea!
Punti negativi: After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time.
Punti positivi: In flight entertainment was great
Punti negativi: seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)
Punti negativi: Check in process running smoothly and better announcement of gate change
Punti negativi: Emirates are a quality airline unlike BA and KLM.
Punti negativi: In
Punti positivi: Delay
Punti positivi: Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-
Punti negativi: thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded.
Punti positivi: The comfort, crew and entertainment.
Punti negativi: The boarding.
Punti positivi: The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces.
Punti negativi: The service and the aircraft with QSuites were superb.
Punti positivi: Friendly crew
Punti negativi: No alcohol served
Punti positivi: Service by the crew was outstanding, but special mention to Deepika who made sure I had a Business Class experience out of this world, always smiling and checking if I needed anything
Punti negativi: The food and the wine selection did not impressed me. Qatar needs to make some changes.
Punti positivi: Very comfortable plane and entertainment offered is excellent
Punti negativi: Headphones way too big (even when made as small as possible) 2 of 3 checked bags sustained damage to the structure of the bags! Passenger control was poor. Guy behind us was watching videos on his phone throughout flight without headphones-broadcasting to the rest of the seats around him.
Punti positivi: The crew was polite and professional
Punti negativi: The food was disgusting The plane is dirty The bags are treated badly
Punti negativi: The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos
Punti negativi: There was no wifi on flight
Punti negativi: This was just a short commuter flight from Lyon to Amsterdam for connection.
Punti negativi: Late departure. Rush to connect.
Punti positivi: Crew was great and professional.
Punti negativi: Entertainment controls were outdated and confusing to operate. There were no charging ports.
Punti positivi: Yes seats were comfortable
Punti negativi: Food needs to be better
Punti negativi: I have loads of complaints about the entire crew and etihad airlines and I will file my official complaint against them. The space here isn’t enough to write my complain
Punti positivi: This crew was better that last flight overall
Punti negativi: Better seating arrangements
Punti positivi: The crew was very nice and attentive to the needs of all, but especially to the senior citizens and families with small children.
Punti negativi: The assignment of seats for the Gold card members.
Punti positivi: Good service
Punti negativi: The airline staff Abu Dhabi were very unhelpful. They have our seats away to other people. Then they lost our bags. Horrible experience. Would never fly them again!
Punti positivi: Crew was polite, food ok, wine good
Punti negativi: More comfortable seats with a bit more leg room
Punti negativi: No veg food option
Punti negativi: Ancient plane
Punti positivi: Crew food excellent
Punti negativi: Could not get comfortable in the seats
Punti positivi: I was given an exit row at check in. Nobody tried to wake me up during the flight as sometimes happens on other airlines.
Punti positivi: Crew's Services
Punti negativi: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.
Punti positivi: You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad ..
Punti negativi: How you guys gonna do for it ?
Punti positivi: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China
Punti negativi: Security
Punti positivi: Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!
Punti negativi: The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure.
Punti negativi: This flight often arrives late so it is difficult to get to your hotel
Punti negativi: 1.5 hour delay departing put a slight damper on this flight but otherwise it was fine.
Punti negativi: A little more leg room would be great
Punti positivi: Amazing food, There were pillows, blankets and earbuds on every seat. Really a great flight overall and I would fly with them again.
Punti negativi: The only minor complaint was that the seats are so small that when the person in front of you reclines, you literally can’t get out of your seat.
Punti positivi: Crew helped my parents with physical disabilities through the whole flight. Super grateful
Punti positivi: Great service onboard
Punti negativi: Not a good choice of entertainment. Movies are old so not many good choices. Food is airplane food so I give it a standard 5 on the meal
Punti positivi: Both legs were not yet so I was able to spread out a little. Both flights were punctual, despite having to de-ice the plane before take off.
Punti negativi: The announcements were spoken very quickly. Both Russian and English. It was hard to understand , especially with the English translation
Punti positivi: -
Punti negativi: Old fashioned jet with no screen or wifi
Punti positivi: Everything was excellent
Punti negativi: They are to strict with the luggage size and the weight
Punti positivi: Cabin staff sometimes curt and unfriendly.
Punti negativi: Public announcements garbled and hard to understand.
Punti negativi: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.
Punti positivi: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki
Punti negativi: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...
Punti positivi: Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.
Punti negativi: Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.
Punti positivi: I got to my destination
Punti negativi: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki.
Punti positivi: Everything
Punti negativi: None
Punti positivi: L'hostess
Punti negativi: Private bus for business class would be better
Punti positivi: BAc- great brand and very professional.
Punti negativi: Nothing for me
Punti positivi: Onboard staff were very friendly.
Punti negativi: Allow more room for taller passenger without extra cost
Punti positivi: Price for seat was very good. We left 30 minutes late but arrived early.
Punti negativi: We Flew business class. Very ordinary.
Punti negativi: 2h delay
Punti positivi: It was ok
Punti positivi: Almost 2 hours delay, crew couldn't confirm if our connection flight in Cologne will wait for us. It was very stressful.
Punti negativi: Information
Punti positivi: Nothing
Punti negativi: Everything
Punti positivi: Nothing
Punti negativi: Timing Food Service Entertainment
Punti negativi: Delay in China without any explanation.
Punti positivi: Crew was good. Boarding good too.
Punti negativi: On time performance.
Punti negativi: Departure always not in time
Punti negativi: They should notify the customers that if Transit time is more than 24 hrs, they can't check in to the next leg flight, therefore they have to take their luggage
Punti positivi: My flight was delayed and we couldn’t get our connecting flight. They managed to send us with a direct flight the same day.
Punti negativi: Air China has a poor online update for the flight status.
Punti positivi: Phone charging, laptop socket, nice legroom and smart recline system means legroom gets better when the guy in front reclines. Toilets clean. New aircraft, attentive crew. AIRBUS A350 IS THE BEST!!!
Punti negativi: Food okay could have been better. Entertainment system excellent but television shows section could have been better.
Punti positivi: Very great!
Punti negativi: Hard to get better!
Punti positivi: A Great Crew
Punti positivi: The crew was so attentive and hospitable
Punti negativi: Not enough let room, I’m 5.9 and it was uncomfortable for me.
Punti positivi: Fast and efficient boarding process. Nice selection of movies.
Punti negativi: Seats (economy) can always be more comfortable.
Punti positivi: My luggage never arrived in Munich
Punti positivi: I had a good seat with a large leg room area. The flight was really comfortable slept like a baby! The staff are really nice.
Punti negativi: Food was pretty terrible, however we got offered drinks more than once which was good. A better entertainment system or provide free WiFi
Punti positivi: The seat was good, and the crew was great.
Punti negativi: Boarding at the gate, and not having to take the bus.
Punti positivi: Perfect in everything
Punti negativi: All good
Punti positivi: crew onboard and food/entertaiment.
Punti negativi: could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time.
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