Trova offerte per voli da Bangkok Suvarnabhumi e altri aeroporti a Roma (BKK - ROM)

The flight is not too busy

I have to checked my all suitcase out and re-check in again even thought I am transfer. This is horrible!! Nobody informed me, I have to go back to customs and get my suitcase.

Very comfortable seat in the exit row and entertainment to choose from offered a wide variety of current and older movies, I was very impressed and will for sure book through China Eastern for my next flight to Hong Kong next month

Breakfast was a bit bland but nothing bad

at least they gave us a voucher for a free dinner at the cafeteria in Macau

Comfortable seats and wide array of movies plus free WiFi. Very good service as well.

Poor communication on boarding process and on the flight delay. And bad WiFi near the boarding gate.

The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed.

Nothing

Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process.

Not enough overhead bin storage space. If they want to start charging people for bags they need to improve their overhead storage ability. This was a commuter flight from Amsterdam to London. So the entertainment was not really there

Nothing

Flight delayed over 100% Pilot couldn’t navigate turbulence without persistent discomfort Ground staff negligent/incompetent, bordering malicious

Route map is not working and food was not great

The food was really very tasty. Attendants were mostly pleasant and efficient. I had three seats to sleep since a passenger left one seat to go to another aisle so we could both have space. Very kind.

Two meals were the exact same? Hmmm

Check in at Mumbai airport took 1.5 hrs. The snack that was served after take-off was inedible. besides that food was average. No toilet paper or cups in the restroom. Crew needs to check the restrooms regularly. Aircraft looked dirty and grungy

Delayed 2 hours at departure Screens not working

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

Food was excellent, frequent and filling

The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

Good and organized airline

Nothing

Nothing

Couldn’t even board the flight. Was given 0 notification that I would require a transit visa through Russia.

S7 check-in staff were not helpful nor friendly at all, I almost missed my flight because of misleading information I was provided by them.

Nothing

They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan

The food was tasty, as usual. The crew were attentive and it was a relatively smooth ride.

The boarding gate was located much further than I remember for previous flights. And then we had to board shuttle buses to the plane, which made for an unpleasant boarding experience. Too many carry-on bags onboard meant no space for my bag in my allocated overhead bin. The plane seemed old and the seats were small and cramped. The entertainment systems kept shutting off in the beginning of the flight, and my screen was slightly unresponsive to touch. Not the best flight experience compared with what I'm used to and expect from Turkish.

The service onboard the flight was good as usual. Nice and attentive crew, and tasty food as well.

Boarding took too long. The ground crew had all the passengers line up in front of the gate, and wait for about 30 minutes before we were allowed to board. No explanations were given for the delay. The entertainment service needs updating. There didn't seem to be a lot of new movies from the last time time I flew the airline over two months ago.

Flight was delayed by over an hour causing us to miss our connecting flight. Had to wait in the airport all night and no one from Turkish airlines did anything to help us or accommodate us during our unexpected overnight layover.

Very good!!!

Smaller leg room than other airlines

All the hospitality and entertainment system was great

The holy Quran I listen to

Cleanness + Friendly

Plane is little far way from terminals compare to Emirates flights

Aircraft was very good

Food very poor, staff mediocre

The flight from Newark to Abidjan was pretty comfortable and smooth

Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal.

Cheap. Good for connections in Africa.

Boarding was slow. The food is the worst I've had on an international flight. Flight crew is often not responsive and brusque. The recline on my wife's seat was broken.

Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly.

The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle.

Thumbs up. Flight was smooth and on time!

Nine hours delay! This airline is terrible !!! Twenty min. delay to Kiev and nine! hours delay back, old uncomfortable airplane (Boeing767), old unsafe seats without screen and charging plugs. Food was cold and not tasty. Their web site says “…favorite dishes from the unique menu from the chef!” Really? Cold pasta with tomato sauce!

The flight from Tel Aviv was delayed and due to the short connection and overbooking we were transferred to direct flight with El Al at no additional cost. Have arrived to Vienna 3 hrs. Earlier.

Nothing actually

That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else

Price

Pretty much everything esle

Best airline I’ve ever flown. A lot more space and amenities for a great price. Boarding was easier and faster than any other airline I’ve ever taken

Wish there were a bit more movie selections but only because it was such a long flight

The crew, especially Martin and Imen, were fabulous!

Good attention from cabin crew and good food

Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine.

A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines.

Registration

Comfort food

The baggage was checked at airport and was not closed all the way. It was transferred being half open and arrived half opened. I could have lost the contents of my bag.

Entertainment was good when screens worked properly

Called to upgrade seats and told to do it in person, asked to do it at check in counter and told no seats available yet there was a space + seat directly in front of me that was not occupied on the flight. Many of the staff at check in, boarding and even some members of flight crew are rude, dismissive and not helpful. They should not be in a customer service oriented business.

Nothing

The flight attendants were slow and unprofessional. It took 3 hours to get dinner. Other airlines manage to feed passengers in Economy within an hour on the similar flight. But the worst part was that my luggage went missing. After it was found nobody let me know so it was just sitting there for three days before I could get a hold of someone. And then after multiple calls they finally said it would take another 5 days to be delivered 200 miles. So I ended up having to go get it myself. Not as much as an apology from them. Aeroflot is absolute garbage. Stay away from them.

Good airline teamed up with crappy American brings them down. Don't waste money!!

All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers).

All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers).

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise.

We were delayed over an hour and a half waiting on passengers and baggage

the plane seemed new and clean. The food was okay.

This one had a better crew but again the flight was delayed for no apparent reason and we had to wait with a 14-month-old for over 5 hours

Good food and service.

nothing

Aircraft was new and comfortable.

Boarding was a mess. They had delays but there was inadequate communication on what was wrong.

Staff where friendly but could’ve informed us why we where circling for 40 mins earlier

Not being informed of the Thunderstorm situation earlier no one knew what was happening

Not much really except Wi-fi which is pricey though.

Delayed with no information. Boarding bit chaotic and once on board no food left to buy as everything has been sold out. Despite me being in row 1 and the first customer to be served. Plane arrived at low cost Barcelona terminal and we had to wait quite long for our luggage. Eurowings race to the bottom.

12 hour flight with no in flight movies unless you paid an extra EUR 10. Food tastes bad, plus I was skipped from the second meal despite having prepaid for it (flight attendant overlooked that my seat was on a list, part of the problems that come with nickeling and diming for every single thing including even meals on an international flight). Despite flying to the US, attendants consistently only spoke German to me and my wife, did not speak on both German and English.

If I can give this airline negative stars, I would.

Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process.