Trova offerte per voli da Bangkok Suvarnabhumi e altri aeroporti a Roma (BKK - ROM)

Punti positivi: Flight attendants are excellent, polite, warm and professional.

Punti positivi: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Punti negativi: Minor gate change, not a big deal. Really not to much to complain about.

Punti positivi: Didn’t provide convenience to parents with baby/toddler to checkin and boarding.

Punti negativi: Flight attendants are excellent, polite, warm, professional.

Punti positivi: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.

Punti positivi: Cabot crew very nice an professional.

Punti negativi: I wanted an aisle seat but I got stuck with a middle seat.

Punti negativi: Great service and got back earlier than expected.

Punti positivi: Food was amazing

Punti positivi: Boarding quick n fast

Punti negativi: Seats uncomfortable, leg n body, space too small n my left seat is a big sizes man , right seat is a very fat man , I can’t even move . my seat don’t have headset n request one , but until reached Hong Kong I still didn’t get it n I m in plane for 4hrs doing nothing, no games no songs n no shows. Thank for your concern . Really appreciate.

Punti positivi: It's very good above all

Punti negativi: Entertainment not their

Punti positivi: Just completed a Round trip from NY to India on Air India Heard that it is not a good airline to travel on It was great - good plane, wonderful service ,more leg room,decent food/mostly Indian Maybe a choice of other food may work also More comfortable than some of the other airlines and service much better. Go Air India

Punti positivi: Short flight

Punti negativi: Check in was completely chaotic. Many machines didn’t work.

Punti negativi: I had to elbow people who refused to queue to get to the ticket counter when my row was called. Flight was 10 mins late boarding. The plane is run-down looking.

Punti positivi: On time

Punti negativi: N/A

Punti negativi: Too late and not too much Information about that

Punti positivi: Very speedily boarding, crew dealt with a passenger with a large bag well.

Punti negativi: Chair didn’t lean back, unclear that water wasn’t free

Punti positivi: It was ok

Punti positivi: The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover.

Punti negativi: Transportation from the aircraft to terminals.

Punti positivi: Flight and crew

Punti negativi: Food and inflight entertainment

Punti positivi: good onboard service

Punti positivi: Customer care was good

Punti negativi: I suspect the problem of luggage started with Alitalia my first leg

Punti positivi: Very friendly crew

Punti negativi: Leg space is very tight No entertainment whatsoever as its a very old plane. I ordered a seafood special meal and it was burned.

Punti positivi: the new plane was clean and good, and the food was decent.

Punti negativi: The flight was delayed from JFK without warning for no apparent reason, the crew from JFK to Kuwait seemed always irritated when we asked for anything like warm water, or headphones.

Punti positivi: Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation.

Punti negativi: Customer care & poor management

Punti positivi: Food

Punti negativi: Tv not work

Punti positivi: Reliable, modern cabin, nice crew

Punti negativi: Some more music choices would be nice

Punti positivi: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!

Punti negativi: Nothing!

Punti positivi: Flight was on time. Friendly crew and professional.

Punti negativi: I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable.

Punti positivi: Swiss quality, punctuality and reliability.

Punti negativi: No negatives.

Punti positivi: Overall excellent

Punti negativi: Was not able to select seats online (even 24 hours before), was not able to check-in online, had stand more than an hour in the line for check in in JFK/NY

Punti positivi: have good lounge seats

Punti positivi: I enjoyed the quick flight and friendly staff

Punti negativi: I ordered Jain food and the whole trip from Chicago to Mumbai I’ did not have Jain vegetarian food. I did not eat for 18 hours

Punti positivi: Breakfast was slightly better than dinner choice

Punti negativi: Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements

Punti positivi: Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good.

Punti negativi: Everything was good.

Punti positivi: Food was quite good along with service

Punti negativi: No entertainment or tv monitors - 6 hours of no movies!!!

Punti positivi: service attitude

Punti positivi: The entertainment was reasonable, I enjoyed the festive choices.

Punti negativi: Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!

Punti positivi: Arrival on time .

Punti negativi: Changing birding multiple times.

Punti negativi: Airline canceled my flight with out refund or giving other options. Never will use them again.

Punti positivi: everything was great. Crew was very nice. good service. good food. Even bathrooms were located in the basement separately, nice and bigger than usual airline bathrooms.

Punti negativi: my TV screen didn't work. Long 9.5hr trip without entertainment.

Punti positivi: Legroom and recline of seats of the A350

Punti negativi: Noise of engines at cruising speed louder than most of it's size USB outlet didn't charge

Punti negativi: My headphones didn’t work

Punti positivi: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki

Punti negativi: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...

Punti positivi: Was on time! Not croweded!

Punti positivi: The crew was helpful and polite, food was good

Punti negativi: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.

Punti positivi: Staff friendliness, leg room

Punti negativi: No sleeping eyepatch

Punti positivi: Plane are clean

Punti negativi: The food is really good

Punti positivi: A380

Punti positivi: Leg room. Food was pretty good all things considered

Punti positivi: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Punti negativi: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

Punti positivi: Pre pay for all luggage. iN advance. Othwise $58 Euros each way. Joke. And if you are not of Italics an decent they treat you lousy.

Punti negativi: The luggage policy is not clear. Appears you pay your bag if overweight. But not. They charge $58 Euros each way

Punti positivi: Nice new planes out of NYC. Professional crew. On time. Ok food for an airline. Second leg to Palermo was delayed slightly but no big deal. All around a great experience.

Punti negativi: Seats are crazy cramped!!!

Punti positivi: Crew excellent

Punti negativi: Boarding process lengtoamd flight delayed

Punti positivi: The plane left on schedule.

Punti negativi: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Punti positivi: Good service

Punti positivi: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.