Trova offerte per voli da Aeroporto di Bangkok-Suvarnabhumi a Italia

Punti positivi: "Good service from the crew and food was good"
Punti negativi: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"

Punti positivi: "Business class is the best"

Punti positivi: "Excellent crew, quick serving a lunch on a 1.5 hour flight."
Punti negativi: "Just don't like all the trips to and from flights on the bus at Doha."

Punti positivi: "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"

Punti positivi: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"

Punti negativi: "I truly enjoy this airline! No complaints"

Punti negativi: "Qatar airline is one of the best ways to fly!"

Punti negativi: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"

Punti negativi: "Great selection of movies and the food was really good as well."

Punti negativi: "Bad service for wheel chair. No wheel chair at Doha Airport! Need to walk."

Punti negativi: "Delay at landing"

Punti positivi: "Q-suites and business class flight crew."
Punti negativi: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."

Punti positivi: "The crew was very polite. Being able to track flight path. Assortment of videos. Plain was very clean. Blankets, pillow, headphones, and all beverages free of charge."
Punti negativi: "The food was not good. Not very much leg room. Did not like the 15 lbs. carry on weight limit."

Punti negativi: "Seat didnt fit to me."

Punti positivi: "The flight crew was very friendly and helpful in getting you settled on the flight"
Punti negativi: "Boarding was a bit Hectic in Bangkok."

Punti positivi: "Everything was first class with excellent service"
Punti negativi: "Long flight with long layover in Doha"

Punti negativi: "Flight was diverted to Kuwait, due to poor condition for landing in Doha and we loose connection to Bucharest."

Punti positivi: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
Punti negativi: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"

Punti negativi: "As above"

Punti positivi: "The planes were nice and the crew was nice."
Punti negativi: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."

Punti positivi: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Punti negativi: "It would be nice to have socks to put on for when I want to take my shoes off."

Punti positivi: "the attendants were always on top of things. One of best overall flights ever."

Punti positivi: "I havn't flown a lot of international flights, but Qatar Airways is now my favorite"

Punti positivi: "The Qatar Airways price."

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "on my flight from bkk to Doha all the flight attendants were very helpful. One in particular with the name Mary Jane, was very helpful and she stood out among the rest. Thank you for your kindness and help when I couldn't eat some of the foods on board. Whom can I write an email to so that I can be sure that she gets noticed for her work? Thank you"

Punti positivi: "Our meals were luke warm at best while the bread was still semi frozen. Food quality has always been low on Qatar flights but this time was the absolute worst. I fly with Qatar for work everything 4 months and that's solely due to convenience."

Punti positivi: "I liked the crew"
Punti negativi: "My first flight to DOHA was cancelled"

Punti positivi: "view above"
Punti negativi: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."

Punti positivi: "Everything was good."
Punti negativi: "More movies, no wifi, better food"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Nice people"
Punti negativi: "6-hour delays coming and going. Sounds like a an issue."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "The price for the flight was very excellent. The entertainment was very good with the movie selections."
Punti negativi: "In Bangkok, I've already checked in on line and all I have to do was drop off my bag and get a boarding pass. There was one to two person doing the checked in and it took about 40 minutes to get done, unacceptable. The lines for non on line check in went faster then the on-line and they have four times more people that was in the on-line checked in. In flight, the seat felt liked you're sitting on a rock after a couple of hours. I'm an aircraft mechanic who used to be a flyer with 7,000 flying hours."

Punti negativi: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

Punti positivi: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Punti negativi: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."

Punti positivi: "Respect the scheduel and well organize."

Punti positivi: "The flight crew was polite. The plane was clean and comfortable. The food was well timed and delicious. They explained everything in full, and were extremely apologetic when there was one short delay. All of my planes were for the most part well timed (we had one short delay)"

Punti positivi: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Punti negativi: "Boarding a bit haphazard"

Punti positivi: "The crew was great, trully world class service"

Punti positivi: "Absolutely nothing!!!!!!"
Punti negativi: "The fact that our flight was cancelled without being notified. I will never make flight arrangements with them again!!!!!"

Punti positivi: "Service"

Punti positivi: "- Efficient boarding and check-in - on time arrivals"
Punti negativi: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"

Punti negativi: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."

Punti positivi: "Always heard middle eastern airlines where greats and Qatar didn't disappoint. The staff was amazing and the seats were comfortable and spacey considering it was economy. If I could do it again I would definitely fly with them again."
Punti negativi: "Nothing really. Only thing would be you had to be pretty specific with the staff not be woken up because they ensured you were fed and hidrates (not necessarily a bad thing)"

Punti positivi: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."

Punti positivi: "Crew was great"

Punti negativi: "L'aereo da Doha a Pisa era veramente piccolino e un pò scomodo. Il servizio sempre perfetto"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti positivi: "Good selection of movies. Lights changing color on ceiling through the flight"
Punti negativi: "Need more water service throughout the flight!! So dehydrated! Couldn't get up and disturb my seatmate, but really needed more water!"

Punti negativi: "Niente"

Punti positivi: "All good"

Punti positivi: "Lay flat beds and vegetarian food"

Punti positivi: "The counter workers upgraded my seats to window and a better boarding group."

Punti positivi: "Entertainment is epic. Speed to get luggage and depart airport was excellent."
Punti negativi: "Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot."

Punti negativi: "Stuff not helpful, rude and not helping at all despite us being with a baby"

Punti positivi: "The crew was on point and did there jobs well."
Punti negativi: "The food was old fashioned and stuck in the 1960s. Having an option of Beef brisket or Salmon or two polarizing choices. I opted for the brisket and it was decent but not actually worth finishing. It was too fatty and strange tasting. Boarding in Sydney needs much improved screens and communication."

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "The service, food , amenities were all A +++"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti positivi: "Emirates has been my favorite! Best flight ever!"

Punti positivi: "Emirates Airlines are the best Airlines in the world and I always travel with them all over the world"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "Early landing great service loads of legroom as am 6ft 5"
Punti negativi: "N\a"

Punti positivi: "Lucky to have the seat free next to me otherwise not much else good."
Punti negativi: "Was supposed to be a A380 but they changed the flight to 777. I only flew with Emirates to be in the more spacious A380 otherwise I’d have chosen another carrier at better price. I also paid to choose seat which naturally didn’t apply any longer and was put at very back of plane so that money was wasted. They could have at least advised but the attitude was blaze and not willing to even speak to me."

Punti positivi: "everything"

Punti negativi: "The flight was delayed for an already tight connection in Dubai. We paid for extra leg room only to be seated by the toilets to watch people throwing up most of the flight. Those same people did not get on the connecting flight and so Emirates managed to take our bags off as well, so we end up in London for a months stay with no luggage. Promises that it will arrive before midnight not kept and currently still waiting for bags to arrive."

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Service was excellent"
Punti negativi: "Veg food needs to be improved in ROME-DUBAI Sector."

Punti negativi: "Water leaking into 52 and 53. Wet socks"

Punti positivi: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Punti negativi: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."

Punti negativi: "My seat is horrible with something looks like vomit everywhere between a gap of the seat in front of me. Also the touch screen is not working, at first I pushed so hard until i hurt my finger tip, at the end I used buttons on an remote to control the screen(stupid me!!). The screen reset to an old version couple of times during the flight the crew had to reset for me( the airline should know what i'm talking about) It's a six-hour flight but the meal was literally served at 8.55pm(original time) in my section which is the last section to get food when the flight took of at 6.10pm(original time) - almost three hours into the flight. Can't believe they claimed to be number one airline in the world. If you fly to the States from thailand. Take Quatar if you want to go to the east coast or asian airlines any thing japanese or korean or even chinese airline like Hainan airline. They are all way better than this."

Punti positivi: "The flight certainly lived up to its reputation as being one of the nicest airlines to fly, even in being in economy. Great service, great food, great on board entertainment."
Punti negativi: "There was an incident prior to take off where a passenger in first class had to be removed from the plane. Though it’s certainly not the airlines fault that there was an issue with a passenger, they should’ve been a lot more transparent and gave us a lot more information on what exactly was going on other then “we need to go back to a special area to get this passenger off.” Couple that with the security checks to “make sure there is nothing on the plane that shouldn’t be” and very little explanation of what actually occurred, it made for a very stressful flight. Not knowing if this passenger had made any kind of threat against the plane, or safety of other passengers... etc, it was very hard to feel safe for the remainder of my trip being left in the dark as the incident occurred in first class."

Punti positivi: "Space"
Punti negativi: "Breakfast could have been a bit better"

Punti positivi: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Punti negativi: "Movie channels and music could be easier to use"

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "The relaxed environment and the crew are amazing"
Punti negativi: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"

Punti positivi: "Excellent new plane good food friendly staff excellent entertainment"
Punti negativi: "Staff not bring drinks regularly enough"

Punti positivi: "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
Punti negativi: "Delay and worry I would miss connection"

Punti positivi: "Entertainment and space were great. Lots of options."
Punti negativi: "Crew seemed as tired as I did. The food could have been better for the price."

Punti positivi: "The seats are relatively good on the newer A380s. The film selection was good."
Punti negativi: "The meal was poor."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti positivi: "Crew were great"
Punti negativi: "Boarding is chaotic. Why ask First and Business passengers to start boarding when all you are doing is getting them to leave their seats and stand up for fifteen minutes in front of the closed doors going out of the departure lounge?. This has happened three out of three flights and must be standard operating procedure."

Punti positivi: "Best airline so far for economy long haul flight, was emerites flight"
Punti negativi: "No Arabs on board but everything in Arabic, no real issues. Would have been hard for my Thai girl to navigate on her own"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "Crew were friendly"
Punti negativi: "Why are Emirates business Class seats on 777 so weirdly configured - you have to be a stick insect to squeeze out of bulkhead row 8 window seats because of hideous mock walnut trunk slung between the seats to house aisle TV screen."

Punti positivi: "The in flight entertainment is as good as ever."
Punti negativi: "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."

Punti positivi: "On time and Crew was helpful otherwise"
Punti negativi: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"

Punti positivi: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Punti negativi: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"

Punti positivi: "Excellent service"

Punti positivi: "Seating and hospitality"

Punti negativi: "The whole booking experience and long phone and frustrating. Long phone calls with not very knowledgeable/understanding staff for clearing payment with Momondo was a farce. Using a corporate credit card I have used for several years. I didn't get confirmation before I went to bed. Only next morning, when I woke up 5 am for getting my flight, I finally had the confirmation. Could never get it before I went to bed 1.30 but - but they could confirm the payment was done alright! Hurray! Never booking with Momondo/Kiwi again."

Punti negativi: "On this flt just the inflight entertainment system at my seat which was not working"

Punti positivi: "2 empty seats next to me"
Punti negativi: "Nothing"

Punti negativi: "The plane was delayed about 30 minutes. They should improve this."

Punti negativi: "No clear direction at boarding for lining up"

Punti positivi: "Kid menu was good with a box of snacks. No delay. Everything was arranged in an orderly manner."
Punti negativi: "More in flight movies"

Punti negativi: "Food was disappointing being vegetarian Flight was hot then cold then hot then cold Quite cramped when people put the seats back and couldn’t eat food easily Delayed on takeoff"

Punti positivi: "The service was great as was the space."
Punti negativi: "I would have liked a window seat."

Punti positivi: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Punti negativi: "Nothing really; maybe just that the A330 seat was a little old with seat controls hard to decipher."

Punti positivi: "Good food accompanied with excellent inflight service from crew members"
Punti negativi: "Insufficient of good movies"

Punti positivi: "Food & services on the plane were great."
Punti negativi: "The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area."

Punti positivi: "Nice staff"
Punti negativi: "The A330 was old, no charging ports for chairs, limited leg room and the entertainment system was a struggle to use"

Punti positivi: "Courteous and professional stadd"
Punti negativi: "Some hurry up but not overly so"

Punti positivi: "Very short flight"
Punti negativi: "N/A"

Punti positivi: "Great crew"
Punti negativi: "The plane developed a fault 1h out so we had to fly around for half an hour dumping fuel before returning to Bangkok where we were kept in a transit lounge till a replacement aircraft was found. Missed my connections too"

Punti positivi: "Airline and cabin crew services are great. Comfortable seats. Nice perfume available in the toilets."
Punti negativi: "Board was troublesome and wasted alot of time as the tube was not used.had to walk down a flight of stairs then wait for mini bus (with very limited seats), then take it for around 5-7mins drive to reach the plane. Then wait for the previous minibus's crowd to clear then walk another flight of stairs up the plane :( I can accept this from a budget airline but not a commercial airline at a usual well-equipped airport especially when it's at its own home country."

Punti negativi: "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"

Punti positivi: "Had the a most pleasant cabin crew on the leg from Bangkok to Copenhagen. Made the crew on the Brisbane to Bangkok leg look a bit mediocre"
Punti negativi: "Movie choices somewhat limited, not the most comfortable bed"

Punti positivi: "We boarded on time, the crew were fantastic...very friendly and helpful. Food was plentiful but the salmon was somewhat dry. There were other options offered. The entertainment system worked but some more recent movies would have been appreciated."

Punti negativi: "Very hard seats for a long haul flight and queues for the the toilets. Overall the planes looked old and tired."

Punti positivi: "I liked that they enforced the rule on boarding by rows as many airlines have given up trying to do that and its a free for all especially with certain groups of people."
Punti negativi: "Entertainment system and seats are old."

Punti positivi: "Inflight good. Food average. Unfortunately there was AirCond snag and delayed for over an hour, arrived KULAP safely."
Punti negativi: "Attentive and helpful cabin crew."

Punti positivi: "Huge plane that wasn’t full so it was very comfortable. Boarding was quick especially since I’m a Star Alliance Gold member so was one of the first on the plane. Bags also came out first & delivery was very quick. Looking forward to flying Thai again several more times this month & wish I could experience their international service which I’m sure is stellar."
Punti negativi: "Only thing I would mention is alcohol is not served but that’s apparently standard for Thai domestic flights."

Punti positivi: "Tutto"

Punti positivi: "Viaggio splendido, veloce , sedili spaziosi"
Punti negativi: "Tutto ok!"

Punti positivi: "Divertimento in coppia e divertimento per single. Fantastica metropoli, assenza di criminalità, città sicura."

Punti positivi: "Aereo"
Punti negativi: "Grida e casino dai bambini"

Punti positivi: "Cibo"
Punti negativi: "Rifiuto di mettere la mia insulina in frigo in un lungo viaggio."

Punti positivi: "Crew were polite and nice. Food was good"
Punti negativi: "Entertainment system was very glitchy, the headphones sockets on my seat were broken and loose."

Punti positivi: "Puntualità"
Punti negativi: "Vecchio modello di aereo,servizio,mangiare."

Punti positivi: "Milano to Bangkok,super buono"

Punti positivi: "Airlines service and cabin crew services."
Punti negativi: "The gate was the furthest one and boarding was delayed more than 30 minutes"

Punti positivi: "The food was better than the last time."

Punti negativi: "The boarding at Bangkok Airport was a let down. Not only was the gate far away, we had to climb flights of stairs in the process to get to the aircraft. Certainly not suitable for passengers with knee problems."

Punti positivi: "Excellent service everything was perfect. Want to fly again on thai."

Punti positivi: "The food was the best airline food for the whole trip. The green curry was very nice, though it would have been better with chicken instead of fishball."
Punti negativi: "The boarding was ridiculous. We had to get off the previous flight so far away from the main terminal, and wait on the tarmac for the driver of the van to come. He was late. Luckily, the Passenger Services Agent was reactive enough to check our boarding gate with her handphone and wrote the gate number on our boarding pass. It was a mad rush from where we alighted from the van to the gate which was at the extreme end of the terminal, coupled with stairs up and down, and carrying our hand luggage. Anybody with a weak heart would have collapsed. What more when we are both senior citizens! The time to change plane was incredibly short. That was a torture. One more hour would have been just right."

Punti positivi: "l'aereo nuovo e ben tenuto la comodità dei sedili"
Punti negativi: "L'imbarco senza insegna o monitor ma solo con un piccolo cartello stampato sul desk dell'imbarco!"

Punti negativi: "Due to the late arrival of the previous Thai Smile flight in BKK we had to literally run the length of the airport to catch our next flight. We were taken at pace by an airport staff member who kept telling us that they were closing the gate so we had to hurry. Fair enough but having raced for a very long distance, minus shoes after the security check, we arrived at the gate to find that boarding had not even begun and did not for at least 10 minutes after we arrived at the gate."

Punti positivi: "Service was great, crew on board were friendly and good entertainment."
Punti negativi: "Was not given my special dietary food at beguinning of flight and was also not received the help I was assuered when flight was delayed."

Punti positivi: "Il personale di bordo che parlava bene in inglese. Snack e bevande su un volo così breve. Comodità delle sedute e spaziosità generale dell’aereo."
Punti negativi: "Riconsegna bagagli approssimativa e a più di un’ora dallo sbarco."

Punti positivi: "La comodità delle sedute per un volo in fondo di un’ora."
Punti negativi: "Il gate di imbarco è lontanissimo da qualsiasi punto ristoro."

Punti positivi: "Il supporto ricevuto dal responsabile all’interno del terminal."
Punti negativi: "I posti vengono preassegnati e non è stato possibile cambiarli neanche facendo il check-in on line non appena disponibile. Non è stato possibile riposare neanche un minuto poiché nonostante i posti comfort, davanti alla seduta si fermavano continuamente gruppi di persone (anche più di 10) che parlavano a voce alta o ti urtavano Cibo terrificante"

Punti negativi: "Food not up to previous Thai Airways offerings"

Punti positivi: "Fairly spacious, the food was nice and we were given beverage's at a good pace."
Punti negativi: "I was not told to put my seat belt on for landing... I was actually not aware of landing as I was asleep, but landing woke me up and it was a little concerning, as most crew's check seat belts on approach to landing."

Punti positivi: "None"
Punti negativi: "Lack of legroom"

Punti positivi: "Nothing this time"
Punti negativi: "Was not offered any food or alcohol becouse i was asleep.when it was being served......i awoke during the meal service but was offered nothing"

Punti negativi: "Entertainment non disponibile"

Punti positivi: "Aereo da medio/lungo raggio per tratta domestica Monitor con intrattenimento Pasto e drink anche per tratta breve"
Punti negativi: "Quasi vuoto ma pochissimi posti disponibili al check in online"

Punti positivi: "They maintained darkness inside the cabin, thus I could relax well."
Punti negativi: "Food was not good, also they served dinner at 5 pm which was very early for me. I had late lunch at 1:30 and was not expecting dinner at 5 pm. I did not feel hungry and so refused the meal. Unfortunately they served only a cup cake later in the evening. It was a 6 hour flight, thus a small cup cake late in the evening did not suffice."

Punti positivi: "Cibo e puntualità"
Punti negativi: "Aereo vecchio. Entertainment che no ha funzionato quasi mai. Selezionando un film in lingua diversa da quella di default, partiva un trailer a caso (o un corto di circa 10/12 minuti) e poi si bloccava la visione."

Punti positivi: "Okay crew. Though there are always standouts in the group. They don’t have an easy job with current Covid-19 requirements."
Punti negativi: "Food is down a few notches. Used to better especially on other airlines."

Punti positivi: "Very friendly and helpful"
Punti negativi: "Boarding could be better organized"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti negativi: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "The flight was quite comfortable."
Punti negativi: "I find it hard work doing such long flights these days."

Punti positivi: "Confort"
Punti negativi: "The crew and the food, specially the food."

Punti negativi: "Food poor going to Munich , legroom poor."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "Petiole are treated spending $1000 on a trip as poor with very uncomfortable seats and mediocre food"

Punti positivi: "The crew was the best"

Punti negativi: "2h30 delay and no follow-up for connecting flights"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Boarding was quick and good"

Punti positivi: "Everything thanks"
Punti negativi: "Awesome thanks"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "The crew was very professional and pleasant. The food was tasty for airplane food."
Punti negativi: "The seats were not that comfortable."

Punti negativi: "I had ordered pre flight online duty free shopping. Got a confirmation e-mail telling me that articles were reserved for me and I should approach crew members on board for the articles I had reserved. Reality however was that my pre ordered articles were not registered in their system :-("

Punti positivi: "The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too."
Punti negativi: "The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be"

Punti positivi: "The crew was amazing, courteous and very prompt. The airplane was very clean and comfortable. Very comfortable flight."
Punti negativi: "A seat in first class would have been even better"

Punti positivi: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Punti negativi: "More leg room."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Great crew"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "service was good"
Punti negativi: "seats too small"

Punti positivi: "Incredible service and comfort"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Middle seat was empty in business class"
Punti negativi: "Business class leg room was not much, if any, more than in economy but the ticket cost sure was a lot more."

Punti negativi: "Troppo freddo"

Punti positivi: "Ivht"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Seats very crowded. No leg room at all."

Punti positivi: "In this day of continuous service cutbacks Lufthansa has managed to keep amenities that make long flights bearable. The boarding was early and efficient. Meals were decent and plentiful. Hot hand wipes were provided. Hundreds of video entertainment options and fairly friendly English speaking flight attendants. I recommend paying the small upcharge to choose seats with extra legroom. totally worth it on the long haul"
Punti negativi: "Be there early. They board early"

Punti positivi: "A regular predictable LH flightqq"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Flight was good, comfort was good. Crew was not very friendly."
Punti negativi: "The food on Lufthansa flights is getting worse and worse."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti positivi: "Nice service easy flight"
Punti negativi: "Hot, ridiculously warm on the plane"

Punti positivi: "Stewards dis perfect job"

Punti negativi: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"

Punti positivi: "Seat was very comfortable. Crew was great."

Punti negativi: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Punti positivi: "Seat was very comfortable and lots of leg room. Food was good."

Punti negativi: "very rude and extremely racist group. I will not fly them again."

Punti positivi: "Crew was ok, food and drinks was enough for 1,30 hour flight."
Punti negativi: "I really expected more from Austrian airlines."

Punti positivi: "Nothing"
Punti negativi: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"

Punti positivi: "The flight attendants were quite personable and engaged."

Punti positivi: "crew was great ,seats was better than good"
Punti negativi: "nothing"

Punti positivi: "The crew was great!"
Punti negativi: "I don't like the movie options. Some are quite sexual and can be seen around the plane."

Punti positivi: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Punti negativi: "flight was delayed, 2nd Austtian flight delayed in the same day"

Punti positivi: "Puntualità"

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti positivi: "Crew was friendly and the flight was nice and smooth."
Punti negativi: "No expectations as the flight was less than an hour."

Punti positivi: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Punti negativi: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."

Punti negativi: "The crew dropped the bottle to the head of my son."

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti positivi: "The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent."
Punti negativi: "My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back."

Punti negativi: "One hour late for take off..."

Punti negativi: "late flight once again"

Punti positivi: "Polite crew. The food was much better that on any airline these days. The boarding process was organized fine."
Punti negativi: "As on any airline these days the leg space in economy class is very limited. The movie selection was OK but not great."

Punti positivi: "Smooth flight, friendly and afficient onboard service. Fast boarding. On time departure."
Punti negativi: "Croatian Airline checkin service was good but was made to check in carry on. However, baggage clerk was extremely hostile and wanted to charge us for two bags for which we had prepaid. Would not accept our evidence of payment for the two bags. Finally accepted her mistake but Forced to pay 90€ For the extra bag. Ripoff!! Other airlines (Vueling, Air Europa) checked same bag as courtely, did not charge. First and last time flying Austrian."

Punti negativi: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"

Punti positivi: "all good."
Punti negativi: "austrian airlines female flight attendants have to wear ALL red. it seems a bit much."

Punti positivi: "Flight schedule, boarding management"
Punti negativi: "No WI-FI service during my return flight, limited options for tv news programs."

Punti positivi: "Enough legroom for economy"
Punti negativi: "Basic food - poor in fight entertainment"

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti negativi: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Punti negativi: "Chaotic boarding process, no clear communication with passengers, delays in boarding not explained, people sent away or told off, huge attitude and chip on the shoulder. In the U.S., we are customers that paid for a service and are asking for details on that service. In Europe, we are annoyances that depend on staff at the boarding gates to get on the plane, so power tripping and general disdain to customers beings confused are part of the game. I will try never to fly Austrian Airlines again. Absolutely unacceptable behavior toward families, mothers with children, senior citizens. I can almost see the smirks and annoyed and superior attitude of staff at the boarding gate when they had to deal with more passengers asking why boarding hasn't started half an hour ago when we were announced it would. No answers, just show me the passport and boarding pass, ok, please go back, we'll let you know, then ignore questions."

Punti negativi: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Punti positivi: "The flight was fast and conftable"
Punti negativi: "I didn’t get my food"

Punti positivi: "It was fine"

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti positivi: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."

Punti positivi: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."

Punti positivi: "The flight was very smooth"
Punti negativi: "We were 7 persons on the flight so we brought 7 bags to get on the plain but in the check in they told us that the flight is crowded so we can't get so many bags on. The flight wasn't full and there were plenty of room for our bags."

Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."

Punti positivi: "Food and service was great as always! comfortable seats and quality in flight entertainment!"

Punti positivi: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
Punti negativi: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."

Punti negativi: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Punti positivi: "Plenty of food and drinks, pleasant crew"

Punti positivi: "Whole process of checking in, security, and boarding was very easy."