Trova voli economici da Asia per l'Italia

Punti negativi: "N/A"

Punti positivi: "Yes"
Punti negativi: "Nothing."

Punti positivi: "The cabin crew was so warm and friendly, always ready with a smile and eager to help."
Punti negativi: "Simply an older aircraft and the entertainment options were lacking compared to other carriers. The news video NHK would not fast forward or rewind but would always start over. Otherwise it was a good flight thanks"

Punti positivi: "ANA flights are always well run and good enough."
Punti negativi: "Their iphone applications could be smoother and more functional."

Punti positivi: "Excellent cabin crew."
Punti negativi: "No in-flight entertainment, economy seats are narrow."

Punti negativi: "Food was great, flight attendant were very friendly and helpful and eager to make sure I was comfortable, ANA rocks as a awesome carrier; my goto airline when it’s time to cross the pacific again"

Punti positivi: "Crews are friendly"
Punti negativi: "Need more food"

Punti positivi: "Seating was fine"
Punti negativi: "If flight cost less lol"

Punti negativi: "Cabin to hot"

Punti positivi: "Excellent crew!"

Punti positivi: "boarding was super easy. the airline crew members are very polite and accommodating to any request or concern you might have."
Punti negativi: "Less delays"

Punti positivi: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"

Punti positivi: "There was lots of leg room. Crew was nice."
Punti negativi: "One of our seats had a broken recliner button."

Punti positivi: "The crew was not amazing and the plane was ok. Our flight to LAX NH106 was delayed 6 hours. We slept in the airline lounge and given minimal compensation."
Punti negativi: "Place the passengers in a hotel rather than have us us crammed in a lounge where you can hear angry passengers arguing."

Punti positivi: "Attentive and friendly service, good food, fairly spacious seat."

Punti positivi: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
Punti negativi: "The food was not enough, we felt so hungry before arriving."

Punti positivi: "I would definitely fly ANA again they have a fenomenal service and I love the politeness of the crew"
Punti negativi: "Noisy passengers, no paper towels in the toilets only thin napkins. Limited food options."

Punti positivi: "It was a quick flight, and as it left at night Japan time, I was able to actually sleep 7 hours or so of the full flight."

Punti positivi: "The cabin crew was great in services"
Punti negativi: "Priority not thought"

Punti positivi: "Zero"
Punti negativi: "Asked specifically at the ticketing counter not to be seated in a non-emergency row. Were seated in an emergency row. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. Not a pleasant experience. Had a feeling ANA would be bush league. This trip confirmed those suspicions. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. The ticket counter folks literally mislead us. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). The ticketing counter in particular seems to be skeevy, at best. To the detriment of their own crew, who is left apologizing for things they can do nothing about. As stated, this is a bush league international carrier. Avoid unless you love sleepless nights crossing the international dateline..."

Punti positivi: "Even though the flight was around 45 min, still got a nice cup of consomme soup while I was working on the in-flight WiFi. Overall good for a short flight but basic interior with poor visibility of safety video on 787-9."
Punti negativi: "Boarding is a bit chaotic. Only people at the front of the queue can see the correct places to stand, so many people were trying to push in the front of the queue because the signs weren't visible from some angles or from far away. Basically couldn't see the inflight safety videos from my seat (17K) because of the curvature of the overhead bins and positions of the few screens (no seat-back monitors)."

Punti positivi: "Service by the crew and how boarding is organized by different queing lines for quick and more efficient boarding process."
Punti negativi: "The personal entertaiment touch screen worked intermitently. When the touch screen did not work, i had to use the remote control to do what i want it to do. Boarding process experience can be improve with better sign for the queing lines and have boarding crew station at end of every quing lines to make sure all passengers are queing in the correct line."

Punti positivi: "Packed in like sardines with no ability to recline for a red eye flight of 10h was excruciating. Food was not good on this flight though the kids meal was a nice touch."
Punti negativi: "Seats, food"

Punti positivi: "I traveled with my wife and twin sons who turned two last month. It was our first time to fly with the boys, and we were nervous about the flight for this reason. Thanks to ANA's staff both on the ground and in the air, everything went very smoothly. When we arrived at Haneda Airport (around 1:30pm), we went to the Special Assistance counter to get a stroller. The staff was friendly and patient, and didn't rush us at all. (It took a little while to get our things in order.) I was surprised to learn that we could check in from there, drop off our checked luggage and receive boarding passes, as well as an airport stroller. In addition, the boy who was awake at the time received an ANA airplane clip. We didn't get to the gate in time for pre-boarding. I was dismayed to find out that we'd have to take a bus to the aircraft. We had the maximum number of carry-on bags, plus two babies, only one of whom was in a carrier, and we learned that the stroller couldn't go on the bus. A gate agent brought our carry-ons onto the bus. She found priority seats for us and a place nearby to fit a bag that couldn't fit on one of our laps. On board, the cabin attendants were attentive and friendly, and gave toys to the boys. When we arrived at Hagi-Iwami Airport, two of them even carried all of our carry-on bags off the plane for us. (They also helped with our carry-on luggage upon returning to Tokyo. In fact, we had forgotten to reserve a stroller for when we deplaned, and a flight attendant tried to find one near the gate, to no avail.) When I think about all the positive experiences we had in a span of about three and a half hours, I am amazed at all the different people who helped to make our journey easier. I cannot imagine it happening in my home country or on most airlines I have flown."
Punti negativi: "Only the fact that we had to take a bus to the aircraft at Haneda, but the gate agents made it very easy for us."

Punti positivi: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Punti negativi: "In flight meal could be improved"

Punti positivi: "The in-flight entertainment is fantastic, always loaded with new movies to watch. The same free drinks (beer/wine/etc)"
Punti negativi: "The boarding was terrible. They called for groups, asked everyone to form 2 lines, but after the lines were formed, closed one boarding lane. Some people were late to board for first-class, causing even more boarding delay and chaos. There were 5 crew at the boarding gate just standing and watching. I selected a seat closer to the rear of the cabin, which received much worse attention than any other flight with ANA. I didn't get asked for a drink until very late, and the second time around there were almost no drink selections available. My seat was also broken and would not recline. Aside from the actual airline, the passengers in the rear were very inconsiderate. There was a big family with several children running around/crying/playing with seat-back trays the entire 11+ hour flight. Again, this is not entirely the fault of the airline, but it was a discomfort."

Punti positivi: "Flight was ok"
Punti negativi: "Again I had a problem with water bottle, I asked small water bottle but they didnt give me one and i asked if they can fill my 2,5 yo water bottle they only fill it half. I asked again for water hours later and they said I need to wait because they will serve dinner (which is 30mins later) This is just very unpleasant experience and I felt like a bad person asking for only water"

Punti positivi: "Great service by the crew! Excellent food and flight was on time,"
Punti negativi: "Film and movie offerings and music entertainment while on board should be improved with more selections."

Punti negativi: "Chose to fly directly across Pacific through multiple thunderstorms instead of routing through Alaska and Canada. Half of the flight was 4/5 level turbulence."

Punti positivi: "Seating was comfortable, staff were very attentive and obliging, offered tea, coffee water etc frequently. Blankets were also on offer. No comments to make in food or entertainment as not on offer ( as a domestic flight would not expect them)."

Punti positivi: "The plane wasn't that full so I had a lot of space."
Punti negativi: "the seat itself is still uncomfortable to put in the extended position to relax. Plus the headrest doesn't move very well so it's hard to get a comfortable head position when trying to sleep. The crew took forever getting everyone on the plane I have no idea why it took so long considering they're worn so many people on the flight. The food wasn't very good except for the marble loaf."

Punti positivi: "This was my first time flying ANA (LAX to Haneda and back) and I have to admit it was surprisingly great. I am a pretty tall guy and found the room for my feet in economy to be more than adequate even though i found myself in a middle seat both flights. The flight attendants were extremely attentive, even as my flights were both overnight/red-eyes. The selection of movies available at each seat was pretty good and included your standard Hollywood stuff along with a decent selection of Japanese film, television, and various documentaries. Whether or not subtitles are available for non-Japanese speakers for Japanese language media was kind of hit and miss (I actually did browse around quite a bit), but I was impressed nonetheless. I would warn some western based travelers that they may not find the food to be all that appetizing. I chose the Japanese style option both flights (rice, miso, salad, fish), however I know that had I had any of my family members along for the flight they would have gone with the international option and they probably wouldn't have enjoyed it all that much."

Punti positivi: "I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again."

Punti positivi: "Friendly staff and great food. Cabin was spacious even for Economy."

Punti positivi: "Excellent, polite service, very comfortable seats."

Punti positivi: "Staff were very nice. Very fast service as well."
Punti negativi: "Seats were a bit uncomfortable"

Punti positivi: "Ground staff was very helpful, we had an overweight luggage and they kind out provided a complementary package box to redistribute the weight instead of charging us extra baggage fees. The flight attendants were caring and offered great service. The entretenimient system on board was easy to use and had a large library of movies."

Punti positivi: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Punti negativi: "Nothing"

Punti positivi: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Punti negativi: "The premium economy seat was about average. Comfort okay but not the best for sleep."

Punti positivi: "Free alcohol on international flights is always a plus."
Punti negativi: "The movie selection was not as expansive as I've seen previously."

Punti negativi: "I asked to move my seat to an aisle seat in order to not disrupt a neighbor when needing to use the washroom and was kindly given another seat by the flight attendant but then was later asked to move back to my center seat. Having me move around caused confusion and made a ackward situation for me."

Punti negativi: "No individual air conditioning. Centralized AC got hot. Old plane 777 Once I got to lax, there were no guide on getting to domestic connecting flight (united). After getting pampered with awesome ANA service, you get slapped with horrible united customer service."

Punti positivi: "High quality fit out, amazing flight crew, great food."
Punti negativi: "Movie selection could be greater."

Punti positivi: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."

Punti positivi: "This was a pleasant flight. The crew was very friendly and considering I almost missed my flight, due to my own negligence, the airline was amazing in making sure I made it."
Punti negativi: "I can't think of anything to not like. It was a short and easy flight."

Punti positivi: "Most comfortable economy flight I've ever taken, good legroom, excellent customer service, tasty food, best toilets!"

Punti positivi: "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."

Punti positivi: "crew was very polite and everything was smooth."

Punti positivi: "The crew were fantastic and the meals were pretty good"
Punti negativi: "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."

Punti positivi: "Crew very attentive but not intrusive. Food very good."
Punti negativi: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."

Punti positivi: "Crew is attentive to our needs"
Punti negativi: "NA"

Punti positivi: "Always love the SIA business product on long haul."
Punti negativi: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."

Punti positivi: "Excellent"
Punti negativi: "No complain . It’s singapore airlines and not dirty air India or jet Airways"

Punti positivi: "See above"
Punti negativi: "See above"

Punti positivi: "Boarding. Timely departure"
Punti negativi: "Entertainment selection."

Punti negativi: "Old plane. Technology didn't work"

Punti positivi: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"

Punti positivi: "Nothing beats Singapore SQ!"

Punti positivi: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."

Punti positivi: "The seats were comfortable and the staff was very attendant!"
Punti negativi: "No complaints"

Punti positivi: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."

Punti positivi: "Very comfortable. best airline I flew on overall and was first time ."
Punti negativi: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"

Punti negativi: "1 hour delay of departure"

Punti positivi: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."

Punti positivi: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."

Punti positivi: "Entertainment"
Punti negativi: "Way too cold"

Punti positivi: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Punti negativi: "Absolutely no complaints"

Punti positivi: "everything good"
Punti negativi: "need new toilet"

Punti positivi: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Punti negativi: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."

Punti positivi: "All of services, food, Language, clean air even so beautiful ~~"
Punti negativi: "So nice and beautiful wearing also food is very good"

Punti positivi: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Punti negativi: "None"

Punti positivi: "Everything"

Punti positivi: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"

Punti negativi: "Because the flight from IAD to London was cancelled, I never made it to this flight."

Punti positivi: "It was good"
Punti negativi: "Nothing"

Punti positivi: "Crew members were very friendly n helpful."

Punti positivi: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."

Punti positivi: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"

Punti positivi: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"

Punti positivi: "Everything great personnel"

Punti negativi: "The crew was rude when asking me to window shed."

Punti positivi: "Movie"
Punti negativi: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"

Punti positivi: "Great flight and entertainment options, friendly crew, free wine :)"

Punti positivi: "Some of the Korean food was tasty The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Punti negativi: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"

Punti positivi: "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
Punti negativi: "Don't change anything!"

Punti positivi: "Not much turbulence"

Punti positivi: "Overall just a really great experience."
Punti negativi: "Nothing negative to report."

Punti positivi: "Personal TV"

Punti positivi: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Punti negativi: "Clean bathroom trash more often"

Punti positivi: "Ice cream for snack? Heck YES. Variety of meals to choose from (i got hindu meal)"
Punti negativi: "On the way to Korea, a stewardess keep taking my water away thinking i was done with it. It was very nice of her she tries to take trashes away, but it wasn't trash for me."

Punti positivi: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Punti negativi: "Segment Delhi to Singapore."

Punti negativi: "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"

Punti positivi: "None"
Punti negativi: "All"

Punti positivi: "Great food!!"

Punti positivi: "Airline was great"
Punti negativi: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."

Punti positivi: "They treat you very nicely on Singapore Airlines - from warm washcloths to wine with your meal. Seats are comfortable and the long flight not so wearing."
Punti negativi: "My husband reacted to the spicy beef/rice dish served for breakfast."

Punti positivi: "Comfortable, warm with food you could eat! What more could ask from standard economy class"

Punti negativi: "delay for 2 hours without notice"

Punti negativi: "The crew members is not very detail oriented. Almost forgot to give our whole row of people without dinner. Don't they remember where they left off sheesh. I work at a hotel before and customer service all my life, I don't think I will make that mistake."

"TV monitors are very old. Touchpad does jot work well."

"More monitoring of passengers wearing musks. Some passengers had their musks off and flights attendants didn’t enforce. That was disappointing"

"Really I can’t think of anything that could’ve been better. Thank you for an excellent trip"

Punti negativi: "Nothing"

Punti negativi: "Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service."

Punti positivi: "Nothing"

Punti positivi: "Great food, great seats, everything was smooth overall"

Punti positivi: "The crew were good"
Punti negativi: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"

Punti negativi: "Internet connection at airport and lounge is not good"

Punti positivi: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Punti negativi: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."

Punti negativi: "Lots of noisy babies / young children"

Punti positivi: "The service as usual on Qatar is excellent"
Punti negativi: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"

Punti positivi: "Everything is perfect"

Punti positivi: "Friendly crews. Excellent food. Great service. On time arrival."
Punti negativi: "They could provide hotel for transit passengers with long layovers."

Punti positivi: "The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent."
Punti negativi: "Nothing. Everything was fantastic."

Punti positivi: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Punti negativi: "I can't think of anything to make it better."

Punti positivi: "amazing"
Punti negativi: "better food"

Punti positivi: "Leg room and cleanlness. Polite crew members"
Punti negativi: "No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen"

Punti positivi: "Extra leg room only coz I was on exit isle"
Punti negativi: "Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright"

Punti positivi: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Punti negativi: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."

Punti positivi: "The friendly and helpful service."
Punti negativi: "There was a long line by my seat to use the restrooms."

Punti positivi: "Excellent entertainment very friendly crew"
Punti negativi: "Food is becoming predictable Qatar Airways"

Punti negativi: "Seat didnt fit to me."

Punti positivi: "Everything was good - food, entertainment, on time."

Punti positivi: "Overall a good service with good food."
Punti negativi: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Punti positivi: "Great services"
Punti negativi: "Boarding slow"

Punti positivi: "comfortable"
Punti negativi: "nothing"

Punti positivi: "All would have been good if there was no animal inside a 14hr long flight. Dog allowed to use restroom that passengers uses and it was a BIG dog in a controlled environment for a 14 hour long flight. Hugely disappointed with the pet policy of Qatar airways, especially for all the parents traveling with kids."
Punti negativi: "HUGE DOG INSIDE A 14 HR FLIGHT FROM QATAR TO CHICAGO DISAPPOINTED WITH QATAR AIRWAYS PET POLICY"

Punti negativi: "One restroom was out of service"

Punti positivi: "The treatment"
Punti negativi: "It was too late"

Punti positivi: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

Punti positivi: "outstanding crew -- particularly one flight attendant."
Punti negativi: "Length of flying time -- not airlines fault. Could be more space"

Punti positivi: "Very friendly service!"

Punti positivi: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Punti negativi: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."

Punti negativi: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"

Punti positivi: "Food"
Punti negativi: "Observed that one flight attendant from India is giving more attention to a person who is from Navy. He avoided asking what we want for drinks etc. He always ignored us and pushed his cart before we answer. We are very unhappy with his behavior, however, adjusted ourselves."

Punti negativi: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."

Punti positivi: "all"

Punti positivi: "Crew were extremely helpful and kind. Very responsible and polite."
Punti negativi: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "Very punctual departures and arrival schedules and compliance"
Punti negativi: "Nothing to mention"

Punti negativi: "Entertainment - screens are not user friendly and bad visibility in day light"

Punti negativi: "my breakfast was nasty and when i ask the crew who served me she was rude! i didnt eat my meal !"

Punti positivi: "everything went perfect , tank you KAYAK"

Punti positivi: "Nothing"
Punti negativi: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti negativi: "A little crowded but still great service."

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "One of the best flights in the past 5 years! 5 gold star service!"
Punti negativi: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

"Cibo nella norma è intrattenimento vdeo di bassa qualità"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Crew was amazing and aircraft was brand new."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti positivi: "Food and crew was good"
Punti negativi: "An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side"

Punti negativi: "Niente"

Punti negativi: "Boarding from Delhi was slow. Families with small kids and seniors were asked to board but the aircraft was not accessible for more than 15 minutes. The cabin service was very slow and started good two hours after the take off from Delhi. The coffee/tea were Lukewarm."

Punti positivi: "All good"

Punti positivi: "Crew was amazing"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti negativi: "Old plane - ACE - very basic movie selection."

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "The crew were very hard working and did a great job."

Punti positivi: "Crew was amazing really .. best crew you may have... sear very comfort, the ICE is very amusing"

Punti positivi: "Service & caring were superb"
Punti negativi: "The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future."

Punti positivi: "Crew was very nice"
Punti negativi: "Seat was very uncomfortable (in comparison to the other emirates flights I’ve taken), and the bathroom was very dirty (trash was full and towels were piled up on the sink)."

Punti positivi: "Great service"
Punti negativi: "The entertainment tv didn’t stay in the right position and the touchscreen didn’t respond all the time."

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti positivi: "Excellent!!!"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti negativi: "Read the above. Completely incompetent and dishonest company"

Punti negativi: "Seat was uncomfortable"

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Service was excellent"
Punti negativi: "Veg food needs to be improved in ROME-DUBAI Sector."

Punti negativi: "Water leaking into 52 and 53. Wet socks"

Punti positivi: "Space"
Punti negativi: "Breakfast could have been a bit better"

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "Love the outfits the flight attendants wear Love the attention they give to all ...and basically everything else was above GOOD"
Punti negativi: "The only thing I didn't like was a crabby lady sitting behind me on my way to Dubai the end of October who objected to me reclining my seat ..meanwhile, she had hers reclined! But I didn't consider it important enough to complain."

Punti positivi: "Wonderful airline, great movie collection, ended up leaving one of my bags behind in Dubai but they were delivered to my home in one pice"
Punti negativi: "The time between flights was so little and with a big airport, literally had to run from one end to the other"

Punti negativi: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"

Punti positivi: "Good service upon check in and in flight."
Punti negativi: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."

Punti positivi: "Good leg-room."
Punti negativi: "Crew do not seem to be attentive."

Punti positivi: "Food, entertainment choices"
Punti negativi: "Despite premium price, seat selection was not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat; But that seat couldn't recline. Complained and asked how A380 seat with 16+ hour flight wasn't reported earlier. Crew admitted there's a log about seat 63C (EK215 DXB-LAX Jan 7) but Airline chose to ignore it! Crew was apologetic but was offering me free drink (almost seemed like bribe). One of the checked bags torn when we collected it at LAX; Overall, pretty bad but most annoying is the fact that they nickel & dime for seat position and lot of families were spread all over (not just mine)."

Punti positivi: "Special ordered food was good, felt like we ate too many times but it was a 15h flight. Extra legroom seats in exit row are great, but other passengers stand in front of you to wait for toilets. Not sure if entirely worth the money for that reason only. Entertainment options were plentiful."
Punti negativi: "Other passengers that treat the public space of an airplane like their own living room or bedroom. Disgusting and rude. I'm sorry the flight attendants have to put up with poor behavior. Amenity kit seems a bit skimpy for economy class. Toothbrush was falling apart and not enough toothpaste. Bring your own on board."

Punti positivi: "Crew"
Punti negativi: "Always spicy food"

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti positivi: "Caring crew"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti negativi: "We already quoted vegetarian but they failed to serve vegetarian, but they arranged substitute that is happy to me."

Punti negativi: "The A/C was on full blast. Before take off the flight attendant took away my pillow from my lap?? No blanke was provided upon asking and my pillow was noy returned either. Considering this flight took off from CMB at 3:00 AM, both items would have been a great help. I skipped my meal."

Punti positivi: "On time and Crew was helpful otherwise"
Punti negativi: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"

Punti positivi: "Food and entertainment and punctuality"
Punti negativi: "Quite a long wait to disembark"

Punti positivi: "Pretty mjuch ebverything except.."
Punti negativi: "My boarding pass for second leg was not given in Colombo but in Dubai.. by then I didn't get an aisle seat."

Punti positivi: "Good food and entertainment"

Punti positivi: "Crew very good"
Punti negativi: "Too cold. Food not very good"

"Swiss!"

"Great flight"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "the crew were so nice"
Punti negativi: "not enough room between seats"

Punti positivi: "The food and very professional and friendly service."
Punti negativi: "Nothing."

Punti positivi: "Delay was for 30 min"

Punti positivi: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Punti negativi: "Maybe just change the quiche. Very dry"

Punti positivi: "The food was great and the other flight attendants were kind and understanding."
Punti negativi: "There was a flight attendant who was of an older demographic who was extremely rude to me and not accommodating at all to myself, my husband, or my children. She had an attitude and seemed irritated by my questions, concerns, and overall being there. We had an issue with seating and no seats together with our 4 and 7 year old."

Punti negativi: "Wider seats,"

Punti positivi: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Punti positivi: "The crew was amazing"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti negativi: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Punti positivi: "There wasn't much that stood out as likable. The food was pretty good."
Punti negativi: "The plane was too hot. I asked multiple times throughout the flight for the temperature to be reduced, and it was not. I was wearing light jeans and a short sleeve shirt, and I was sweating all flight. Each time I asked throughout the duration of the flight, I was told it take a while for the temperature to decline. It's one thing to be uncomfortably warm on a flight; it's another thing when the flight crew lies to you. Further, I was not the only one to request that the temperature be reduced. This made an 11 hour flight particularly miserable."

Punti positivi: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Punti negativi: "I travel a least 5 times a year and Kayak is always my option."

Punti positivi: "Crew great service"
Punti negativi: "Boarding was slow —delayed takeoff for nearly an hour"

Punti positivi: "Mobile check in worked well. Onboard service is very good, with decent food and complimentary beverages including beer and wine. Seats are relatively comfortable. Extensive selection of TV and movie entertainment."
Punti negativi: "Boarding was a bit helter skelter. It’s a rather annoying that selecting seats is only available for an extra fee. The A340s used on this route are getting a little on the old side, and the once state of the art in seat entertainment system has a tendency to crash frequently and require lengthy reboots."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Everything was good. From the service to the food."

Punti positivi: "Never made connection so now 1 day late."

Punti positivi: "Professionalism of the crew"
Punti negativi: "First there was a mechanical with plane 1. They changed our gate. Then plane 2 was too small and the flight was overbooked by 40. Then the coffee machine was leaking. Then the crew passed their legal time and had to be replaced. Bottom line almost 3 h delay after 6h in ZRH coming from Mumbai"

Punti negativi: "It was hard to figure out how to request a special meal"

Punti positivi: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Punti negativi: "Hmm!"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "The staff was polait"
Punti negativi: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"

Punti negativi: "Upgraded seats to Preimium. I had a metal box blocking my foot so was very uncomfortable the entire flight. Not worth the upgrade and was very surprised this seat was considered an upgrade."

Punti positivi: "Kind crew and a short flight"
Punti negativi: "Snack choices too limited, but it was great that they even had them."

Punti positivi: "Very attentive to children at boarding and in-flight."

Punti positivi: "Flight was fine. The attendants on board were friendly and efficient. The food was nice though there wasn't much variety in drinks."
Punti negativi: "It was awful getting boarding passes and paying for check in luggage in Venice. I assumed we couldn't check in early online much like the earlier Lufthansa flight. Then when we got to the airport there were long lines to check in and no machines to self check in. When we finally got to the front of the line the woman said we had to pay for our checked baggage elsewhere and then come back for the boarding passes. Unheard of elsewhere. The people in the office where you pay for checked baggage took their time and chatted and had no sense of urgency. The first woman we spoke to apparently filled out the form incorrectly. We had to rush to get to the plane and we barely made it through long security lines. We almost missed the plane due to the lack of early information and check in, the cumbersome payment process, etc. It was the worst check in process ever."

Punti positivi: "Crew and people were fantastic!"
Punti negativi: "LONG lines again. No luggage even with a 4 hour layover"

Punti positivi: "The crew is rude"
Punti negativi: "40 min delay"

Punti positivi: "GREAT SERVICE, GREAT PEOPLE!"

Punti positivi: "Friendly team, great food and snacks and tons of movies to choose from."

Punti positivi: "It was quick and the crew was really nice!"
Punti negativi: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."

Punti positivi: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Punti negativi: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."

Punti positivi: "Food, staff, service"
Punti negativi: "No leg room"

Punti positivi: "Short flight"
Punti negativi: "The tram ride to the plane"

Punti positivi: "Crew; polite helpful and professional."
Punti negativi: "Seating, and the pre booking process. The cost of endless add for a decent flight. Ex. buy a ticket but you didnt buy a seat, luggage, meals, wifi,"

Punti positivi: "Punctuality, efficiency and courteous and prompt service. Zurich is a wonderful airport to connect through."
Punti negativi: "Only that WiFi is too expensive!!"

Punti positivi: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."

Punti positivi: "The quiches are so yummy, and very compact and easy."

Punti negativi: "Major delay"

Punti negativi: "Both flights were excellent. At Zurich airport is were I was disappointed in some staff at the gate. Two employees were rude towards me but the flight home & the staff made up for it for being very friendly & helpful. Over all would fly Swiss air again"

Punti positivi: "Good service inflight"
Punti negativi: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."

Punti positivi: "The ambient being so relaxing felt asleep all the way to Zurich."