Trova offerte per voli da Asia a Venezia

CREW COMFORT FOOD

BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT

On time with good service.

Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room.

One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism.

The Crew was very helpful, they were always around and offering all kind of help.

The food was very cheap, we had no choice for a better offer. We were hungry and had to eat.... The seats were changed at the last minute, we were very upset!!! We did our confirmation on line and get our seats assigned. When we got to the airport we were surprised that they changed them.

Missed this flight due a layover and had to wait in the airport overnight.

The Turkish airline is always late at take off Security check on the airport was horrible Not friendly people who work there And definitely no any kind of help Which make me for the second time miss my connection flight And definitely loose more money

I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines.

Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats

Business class gets only one small lavatory.

Service on Aeroflot is good -- helpful and friendly.

We had several problems with our reservation. Our tickets on Kayak.com were sold through airfare.com. We received an email from aifrare.com confirming that we purchased two round-trip tickets. But we did not get seat assignments, and the confirmation number we received from airfare.com was incorrect. We only found out about the confirmation number when we tried to contact Aeroflot to get seat assignments. But contacting Aeroflot online was problematic. Instructions there would send us to screens/options links that didn't work. So, we called Aeroflot. They gave us the correct confirmation number over the phone, but sent us back to the website to get seats. And the website again was problematic. We did eventually get assigned seats, and we did make our flight from the U.S. to Moscow. But then our return flight was also problematic. We could not get seat assignments until we went to the airport for our flight home. Aeroflot then told us that I did not have a reservation. Eventually Aeroflot did recognize my reservation, but then told us that it did not have any seats together for my husband and me, unless we paid for an upgrade.

Registration

Comfort food

Nothing

The flight attendants were slow and unprofessional. It took 3 hours to get dinner. Other airlines manage to feed passengers in Economy within an hour on the similar flight. But the worst part was that my luggage went missing. After it was found nobody let me know so it was just sitting there for three days before I could get a hold of someone. And then after multiple calls they finally said it would take another 5 days to be delivered 200 miles. So I ended up having to go get it myself. Not as much as an apology from them. Aeroflot is absolute garbage. Stay away from them.

Food was ok

No leg room, tight seats in economy

Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either

Food and staff behaviour

Entertainment

The attendants took great care of us. Super smooth flight.

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

one check-in crew (female) at gate was not very nice. My mom is disabled & in her personal wheelchair. The other check-in crew members told us (5 total) to go together to board the plane then this female staff told us we can only have one family member go in with my mom (to take care of the wheelchair then assist her on the plane) next time we board the plane. Their messages are inconsistent & her attitude was uncalled for, especially when she let other disabled passengers on with their more than one family members & the other Asiana staff members told us to go in at the same time.

the service

the food and entertainment system

Tons of leg room.

No soap in bathroom

on-plane service is good

back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding.

Not enough overhead bin storage space. If they want to start charging people for bags they need to improve their overhead storage ability. This was a commuter flight from Amsterdam to London. So the entertainment was not really there

The crew are working really hard to make do with what they have. Exceptional service almost makes up for the dated fleet.

Tiny entertainment screens, no USB, really BA- how long will you keep running these 777’s for?

The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed.

There was a good selection of very different movies to watch. I found four that I wanted to see.

There were not enough chairs in the waiting area. There was a long wait, first, just to get on the plane, then, instead of letting us stay in the waiting area, we were all seated, and left waiting for at least an hour, most of that time without explanation, sitting in a stifling plane at the gate, without being allowed to get up and move around. Also, the ratio of carbohydrates to protein in the main meal was way out of kilter. I don't want rice + potatoes + bread + crackers all in one meal, with zero vegetables. The tiny piece of cheese helped.

The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards.

My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA.

Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks.

The wedsite for Qatar could use some work.

Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful.

Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines.

Good attention from cabin crew and good food

The service onboard the flight was good as usual. Nice and attentive crew, and tasty food as well.

Boarding took too long. The ground crew had all the passengers line up in front of the gate, and wait for about 30 minutes before we were allowed to board. No explanations were given for the delay. The entertainment service needs updating. There didn't seem to be a lot of new movies from the last time time I flew the airline over two months ago.

no clear on when to go

check in delay

I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines.

The food was tasty, as usual. The crew were attentive and it was a relatively smooth ride.

The boarding gate was located much further than I remember for previous flights. And then we had to board shuttle buses to the plane, which made for an unpleasant boarding experience. Too many carry-on bags onboard meant no space for my bag in my allocated overhead bin. The plane seemed old and the seats were small and cramped. The entertainment systems kept shutting off in the beginning of the flight, and my screen was slightly unresponsive to touch. Not the best flight experience compared with what I'm used to and expect from Turkish.

Entertainment,seats and overall experience

Food was terrible

Nothing

The flight attendants were slow and unprofessional. It took 3 hours to get dinner. Other airlines manage to feed passengers in Economy within an hour on the similar flight. But the worst part was that my luggage went missing. After it was found nobody let me know so it was just sitting there for three days before I could get a hold of someone. And then after multiple calls they finally said it would take another 5 days to be delivered 200 miles. So I ended up having to go get it myself. Not as much as an apology from them. Aeroflot is absolute garbage. Stay away from them.

There’s not enough room for boarding all of the passengers. No sitting only couple seats. All people boarding that flight in Moscow were standing crowded in corridor!

Friendly staff tasty food great entertainment new plane

Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful.

CREW COMFORT FOOD

BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT

Food excellent. Cabin crew friendly and professional. Also very attentive.

Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt

On time with good service.

Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room.

There’s not enough room for boarding all of the passengers. No sitting only couple seats. All people boarding that flight in Moscow were standing crowded in corridor!

Super friendly staff, clean plane. Great selection of entertainment.

The line to register at the airport was 2 hours long

Food was ok

No leg room, tight seats in economy

Entertainment was good when screens worked properly

Called to upgrade seats and told to do it in person, asked to do it at check in counter and told no seats available yet there was a space + seat directly in front of me that was not occupied on the flight. Many of the staff at check in, boarding and even some members of flight crew are rude, dismissive and not helpful. They should not be in a customer service oriented business.

The seats in business class were very good and the staff was also very good.

I've flown to Korea many times and this was the most turbulence I've ever had. The choice of moves wasn't good.

on-plane flight operation is very good

back-office support is very poor. for example they sent me an email before the departure date in Korean only.

Crew was kind & do their job well ensuring passengers are taken care of. Food was very good.

Takeoff delay in Cebu. Moved from one gate to another to accommodate another airline thus making our departure an hour late.

one check-in crew (female) at gate was not very nice. My mom is disabled & in her personal wheelchair. The other check-in crew members told us (5 total) to go together to board the plane then this female staff told us we can only have one family member go in with my mom (to take care of the wheelchair then assist her on the plane) next time we board the plane. Their messages are inconsistent & her attitude was uncalled for, especially when she let other disabled passengers on with their more than one family members & the other Asiana staff members told us to go in at the same time.

Flight was delayed by over an hour causing us to miss our connecting flight. Had to wait in the airport all night and no one from Turkish airlines did anything to help us or accommodate us during our unexpected overnight layover.

I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful.

Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats

Business class gets only one small lavatory.

The food was tasty, as usual. The crew were attentive and it was a relatively smooth ride.

The boarding gate was located much further than I remember for previous flights. And then we had to board shuttle buses to the plane, which made for an unpleasant boarding experience. Too many carry-on bags onboard meant no space for my bag in my allocated overhead bin. The plane seemed old and the seats were small and cramped. The entertainment systems kept shutting off in the beginning of the flight, and my screen was slightly unresponsive to touch. Not the best flight experience compared with what I'm used to and expect from Turkish.

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught

CREW COMFORT FOOD

BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT

Food was ok

No leg room, tight seats in economy

Friendly staff tasty food great entertainment new plane

Super friendly staff, clean plane. Great selection of entertainment.

The line to register at the airport was 2 hours long

Service on Aeroflot is good -- helpful and friendly.

We had several problems with our reservation. Our tickets on Kayak.com were sold through airfare.com. We received an email from aifrare.com confirming that we purchased two round-trip tickets. But we did not get seat assignments, and the confirmation number we received from airfare.com was incorrect. We only found out about the confirmation number when we tried to contact Aeroflot to get seat assignments. But contacting Aeroflot online was problematic. Instructions there would send us to screens/options links that didn't work. So, we called Aeroflot. They gave us the correct confirmation number over the phone, but sent us back to the website to get seats. And the website again was problematic. We did eventually get assigned seats, and we did make our flight from the U.S. to Moscow. But then our return flight was also problematic. We could not get seat assignments until we went to the airport for our flight home. Aeroflot then told us that I did not have a reservation. Eventually Aeroflot did recognize my reservation, but then told us that it did not have any seats together for my husband and me, unless we paid for an upgrade.

The seats in business class were very good and the staff was also very good.

I've flown to Korea many times and this was the most turbulence I've ever had. The choice of moves wasn't good.

the service

the food and entertainment system

Friendly, professional crew.

Bit of turbulence, but hey that's what happens when you fly.

on-plane flight operation is very good

back-office support is very poor. for example they sent me an email before the departure date in Korean only.