Trova offerte per voli da Asia a Venezia

Punti positivi: Over All was good

Punti negativi: They should offer some soft drinks or coffee at no cost for the price we paid

Punti negativi: Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again

Punti positivi: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.

Punti negativi: Please see what was written above. There was nothing good about this flight.

Punti positivi: Was a short flight and was on time

Punti negativi: The Airline was cheep to offer some soft drinks or coffee for the price we paid

Punti positivi: Boarding was smooth

Punti negativi: I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either

Punti positivi: Crew

Punti negativi: Passengers

Punti positivi: Nice and friendly crew, good food. Perfect!

Punti negativi: For some reason reps at counter made me to check in my carry-on, thogh the plane was almost emty. Airoflot’s coffe was disgusting! Tasted like regular tap hot water!

Punti positivi: The entertainment was reasonable, I enjoyed the festive choices.

Punti negativi: Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!

Punti positivi: Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you

Punti negativi: There was nothing I didn't like about this flight

Punti positivi: The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests.

Punti negativi: The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful.

Punti positivi: The crew were very friendly

Punti negativi: I was made to gate check my hand luggage.

Punti positivi: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Punti negativi: N/A

Punti positivi: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Punti negativi: N/A

Punti positivi: Crew excellent

Punti negativi: Boarding process lengtoamd flight delayed

Punti negativi: Separating me from my party to extort a fee to sit next to each other

Punti negativi: Meal the beef steak taste like beef jerky

Punti positivi: Exellent food service and comfort Will use Asiana in my future travels Had my best travel experience in years

Punti positivi: Superb business class seats

Punti negativi: Entertainment (movie) choices could be better.

Punti positivi: Leg room. Food was pretty good all things considered

Punti negativi: The Ground crew didn’t know how to add a bag

Punti positivi: Excellent entertainment choices Good, not excellent, food Comfortable seats

Punti negativi: I think cleanliness is an issue both in the cabin and the lavatories

Punti positivi: Nice

Punti positivi: Service and food was excellent. Good choice of movies. Also liked the cleaning of bathrooms. Seemed like they cleaned after each person used it. Remarkable.

Punti positivi: Professional behavior of staff and overall cleanliness.

Punti positivi: Loved the service and the movie options.

Punti negativi: The food was just okay. It was pretty bland.

Punti negativi: There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow.

Punti positivi: Efficient and very friendly cabin staff. Captain and team kept us informed of flight progression at reasonable intervals.

Punti negativi: Some slight delay in clearing up some catering equipment.

Punti positivi: I was happy with everything stewardess where very friendly everything went smoth

Punti positivi: Comfy flight and early arrival.

Punti negativi: Had to run to catch the connecting flight

Punti positivi: Service

Punti negativi: A little bit turbulence

Punti negativi: Airline canceled my flight with out refund or giving other options. Never will use them again.

Punti negativi: Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay

Punti positivi: Gaps between seats are very narrow.

Punti negativi: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

Punti positivi: The constant smile conferred by flight attendants through the entire flight.

Punti negativi: The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated.

Punti positivi: Nothing to mention

Punti negativi: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Punti positivi: What i dislike:i was looking for a baggage option and what i understood i have 23 kg allowed in this flight.On my way back i had a logagge total 23kg as i was sure i was permited.On the registration i was told i have to pay 1890 griven it is about 100$ CAN.I looked again on my ticked ans didnt see any note about i have to pay online baggage service 24 hours before.I had nobody to leave this baggage in kiev and my mom paid all for me.I am very upsed because when i was doing check in online i was looking for a rules and regulationg about baggage and i wanted to do prepaid but what i understood it was included.So in airport i paid double than it was online.I need my money back! Thank you Katarina Stolberg

Punti positivi: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.

Punti negativi: Please see what was written above. There was nothing good about this flight.

Punti positivi: I liked receiving an extra food as we stuck on plan for extra 2 hours.

Punti negativi: As we had to wait 50 passengers from another flight we have to stay on plane for extra 2 hours and it’s was terrible experience

Punti negativi: The plane was very tight

Punti positivi: The seats was more comfortable large,

Punti negativi: The coffee is not good,

Punti positivi: Food on Aeroflot is good these days and the flight staff is very competent.

Punti negativi: Check-in staff on this given day was not at all sympathetic.

Punti positivi: Crew

Punti negativi: Passengers

Punti positivi: Delayed four hours. Had to change planes and still wait more than an hour to take off.

Punti negativi: Delayed four hours. Had to change planes and still wait more than an hour to take off.

Punti positivi: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

Punti positivi: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Punti negativi: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

Punti positivi: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Punti negativi: N/A

Punti positivi: Friendly staff, good food, comfy seats, clean plane

Punti negativi: The lights broke on the plane so we all had to sleep with the lights on. That was the only negative.

Punti positivi: Fast flight and smooth, little turbulence.

Punti negativi: 2hr delay at JFK resulted in missing my connecting flight to Dubai. The drink and meal service was awful. I tried calling for an attendant using the help button and they didn’t respond at all.

Punti negativi: For some reason reps at counter made me to check in my carry-on, thogh the plane was almost emty. Airoflot’s coffe was disgusting! Tasted like regular tap hot water!

Punti positivi: Food on Aeroflot is good these days and the flight staff is very competent.

Punti negativi: Check-in staff on this given day was not at all sympathetic.

Punti negativi: AC didn't work - it was like in a sauna

Punti negativi: AC didn't work - it was like in a sauna

Punti positivi: The seats was more comfortable large,

Punti negativi: The coffee is not good,

Punti positivi: Food was good

Punti negativi: The seats was not comfortable

Punti positivi: Boarding was smooth

Punti negativi: I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either

Punti positivi: Arrival on time .

Punti negativi: Changing birding multiple times.

Punti positivi: I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!

Punti positivi: Crew was good

Punti negativi: No entertainment at all, food was bad

Punti positivi: I like the cree

Punti negativi: Nothing

Punti positivi: The business class seat pods were superb. Food was good and crew was very helpful, especially in Seoul -- they automatically rebooked me on another Asiana flight to Bangkok when I missed my connection, and they loaned me a cell phone to call the people who were going to meet me there.

Punti negativi: The 2 1/2 hour departure delay (due to a mechanical issue) resulted in my missing my connecting flight to Bangkok. Entertainment choices (movie selection) could use improvement.

Punti negativi: Only fish and rice were available for the breakfast meal. The seats were too compact for such a long flight. more leg room would be nice.

Punti negativi: Meal the beef steak taste like beef jerky

Punti positivi: Leg room. Food was pretty good all things considered

Punti negativi: Il ritardo di 1 ora per la partenza

Punti positivi: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Punti negativi: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

Punti positivi: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Punti negativi: N/A

Punti negativi: Separating me from my party to extort a fee to sit next to each other