Trova offerte per voli da Asia a Aeroporto Città di Torino

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either

The attendants took great care of us. Super smooth flight.

Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff.

No movie, no passenger loading from the rear.

Crew and Food

DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND

There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

Food was ok

No leg room, tight seats in economy

There’s not enough room for boarding all of the passengers. No sitting only couple seats. All people boarding that flight in Moscow were standing crowded in corridor!

Super friendly staff, clean plane. Great selection of entertainment.

The line to register at the airport was 2 hours long

Entertainment was good when screens worked properly

Called to upgrade seats and told to do it in person, asked to do it at check in counter and told no seats available yet there was a space + seat directly in front of me that was not occupied on the flight. Many of the staff at check in, boarding and even some members of flight crew are rude, dismissive and not helpful. They should not be in a customer service oriented business.

Nothing

They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan

I had paid for 4 pieces of luggage when I bought the tickets online, but the airline did not have a record of this, because Kiwi.com failed to send them the money. So I had to pay for my luggage twice! Crazy and ridiculous customer service... last time I will use both S7 and Kiwi...

Nothing good

Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at.

Good new and clean airplane. Good meal

Boarding was poor

I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies.

I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding.

Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful.

Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines.

Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes

Modern plane and great crew.

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism.

Same crew. Really nice flight smooth and professional

CREW COMFORT FOOD

BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught

Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful.

Food and staff behaviour

Entertainment

Everything is top notch for an airline company.

Nothing.... I enjoyed every moment of the flight.

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

On time with good service.

Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room.

CREW COMFORT FOOD

BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT

There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught

On time with good service.

Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room.

Same crew. Really nice flight smooth and professional

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

Same crew. Really nice flight smooth and professional

On time with good service.

Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room.

CREW COMFORT FOOD

BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT

One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism.