Recensioni recenti
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- Positive
- Neutrali
- Negative
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2,0
Punti negativi: Did Not get car as when got to rental place said they did not have reservation for car even after showing them the print out with confirmation number on it. They said they had a car but wanted almost 3 times the price. Ended up going to a different rental car place for my car. Maybe it was just do to booking for over seas.
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10,0
Parfait
Punti positivi: Perfect everything
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6,0
Punti negativi: They never answer the phone at the Rome drop off. Hertz allowed a booking for dropoff 5pm Sunday but I could never confirm that I would actually have someone there to pick me up, as the online hours said 1pm close. Had to drop off early as I received no customer service on this
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5,6
Punti negativi: the initial car engine overheated and had to be returned halfway through the drive
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10,0
Servizio senza pensieri
Punti positivi: auto consegnata - ottima
Punti negativi: assolutamente nulla
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7,6
Punti negativi: Nobody at the airport at 7 am for car return.
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3,6
Non working GPS and accused of scratching car
Punti positivi: Delivered well. Car was clean and ready to go.
Punti negativi: GPS did not function and on returning the car the Hertz rep seemed to spontaneously know where there might be a scratch. He found a small mark on the front bumper and insisted on charging me for the damage. It seemed very disingenuous at best.
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10,0
Parfait
Punti positivi: Tutto perfetto
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7,6
Punti negativi: Nessuno all'aeroporto alle 7:00 per restituire l'auto.
recensione fornita da
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2,0
Punti negativi: Did Not get car as when got to rental place said they did not have reservation for car even after showing them the print out with confirmation number on it. They said they had a car but wanted almost 3 times the price. Ended up going to a different rental car place for my car. Maybe it was just do to booking for over seas.
recensione fornita da
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6,0
Punti negativi: They never answer the phone at the Rome drop off. Hertz allowed a booking for dropoff 5pm Sunday but I could never confirm that I would actually have someone there to pick me up, as the online hours said 1pm close. Had to drop off early as I received no customer service on this
recensione fornita da
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5,6
Punti negativi: the initial car engine overheated and had to be returned halfway through the drive
recensione fornita da
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3,6
Non working GPS and accused of scratching car
Punti positivi: Delivered well. Car was clean and ready to go.
Punti negativi: GPS did not function and on returning the car the Hertz rep seemed to spontaneously know where there might be a scratch. He found a small mark on the front bumper and insisted on charging me for the damage. It seemed very disingenuous at best.
recensione fornita da
