Autonoleggi Caselle Torinese

Rip off

Punti positivi: Price, but you get what you pay for and then pay some more.

Punti negativi: Despite Ace's suggestion that they have an office in the airport, they didn't. In fact, the whole rental operation is subcontracted to a Spanish company that you'll need to call to be picked up. After a longer internet search I found that information and called the phone number in Spain (from Italy) to get a shuttle. At the rental place a few miles away, they told me my Ace reservation was expired and I would have to pay 50 euros extra. I also needed my passport, which was at the hotel. When another renter returned his car, the staff made a big fuss over a tiny scratch barely visible and they charged the renter a tremendous fee. I decided at that point to just go with Europe Car rentals and let the reservation expire.