Trova offerte per voli da Genova a Bangkok Suvarnabhumi e altri aeroporti (GOA - BKK)

Punti positivi: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.

Punti negativi: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.

Punti positivi: Nothing.

Punti negativi: Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty.

Punti negativi: My seat (8d) would not recline and the hand rest would not go up.

Punti positivi: Planes were good with good leg room

Punti negativi: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Punti negativi: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Punti positivi: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.

Punti negativi: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.

Punti negativi: lost baggage

Punti positivi: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.

Punti positivi: Planes were good with good leg room

Punti negativi: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Punti positivi: Nothing.

Punti negativi: Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty.

Punti positivi: Well, it got me from Point A to Point B I guess

Punti negativi: You cannot book seats in advance which is fine but one would expect that if you have 3 seats on one reservation, you would at least be seated together - nope 3 window seats all over the plane. Boarding was delayed for no reason. Bags took (no exaggeration) about 1.5 hours to come. And it is a hot mess with no carts

Punti positivi: Good service

Punti negativi: My bags came last even having priority labels

Punti positivi: Good service

Punti negativi: My bags came last even having priority labels

Punti positivi: Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good.

Punti negativi: Food can be better.

Punti positivi: Well, it got me from Point A to Point B I guess

Punti negativi: You cannot book seats in advance which is fine but one would expect that if you have 3 seats on one reservation, you would at least be seated together - nope 3 window seats all over the plane. Boarding was delayed for no reason. Bags took (no exaggeration) about 1.5 hours to come. And it is a hot mess with no carts

Punti negativi: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

Punti positivi: The fact that I was not able to fly due to ethiad trying to make extra money was something I will Never forget

Punti negativi: No airline has ever treated me this poorly. I hope this never happens ever again to anyone

Punti positivi: Planes were good with good leg room

Punti negativi: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Punti positivi: Nothing.

Punti negativi: Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty.

Punti positivi: Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good.

Punti negativi: Food can be better.

Punti positivi: Good service

Punti negativi: My bags came last even having priority labels

Punti negativi: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

Punti positivi: Planes were good with good leg room

Punti negativi: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Punti positivi: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.

Punti negativi: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.

Punti negativi: My seat (8d) would not recline and the hand rest would not go up.

Punti positivi: Check-in was easy and smooth.

Punti negativi: Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport .

Punti positivi: Well, it got me from Point A to Point B I guess

Punti negativi: You cannot book seats in advance which is fine but one would expect that if you have 3 seats on one reservation, you would at least be seated together - nope 3 window seats all over the plane. Boarding was delayed for no reason. Bags took (no exaggeration) about 1.5 hours to come. And it is a hot mess with no carts

Punti negativi: My Baggiage is extremely damaged which is so disgusting and there is no way to report it