Trova voli economici su Alaska Airlines

Punti negativi: WiFi was on and off the entire trip

Punti negativi: More staffing for check in. Reduced baggage rate. No additional fees. tv features

Punti negativi: Waiting on one way too long. More than 1hr

Punti negativi: I had 15 hour transit and they didn’t provide any hotel not even a food coupon.

Punti positivi: Service was great!

Punti negativi: We were over an hour late to depart due to “Cosmetic” issues. Then we landed in Detroit to find out our landing gear might have an issue. Airport firefighter were standing by. We landed safely and crew was amazing.

Punti positivi: The check-in kiosk was easy to use.

Punti negativi: Better bag drop process, smoother boarding process, and friendlier staff.

Punti positivi: the crew was not happy what so ever

Punti positivi: New & clean flight

Punti negativi: Delay management

Punti negativi: Food and entertainment system

Law - Xmas in Taiwan 2019

Punti positivi: The Alaska Airlines check in was not simple via a kiosk and had to go see an attendant. She did not add Pre-check to our 4 tickets and we missed not seeing it on the ticket. Had to wait in the regular line. So long the waot.

Punti negativi: Alaska Airline attendant should ask as a protocol and lesson learned to tell them to have it added.

Punti positivi: N/A

Punti negativi: Plane was delayed multiple times resulting in 4 GATE CHANGES - and NONE of them were announced! I only knew because of my app. Boarding was ok once it finally happened. Plane was hot hot hot. Was bumped to Premium but no real advantage. Ran out of snack choices by row 10 where I was. No chocolate or “specials” for being Gold.

Punti positivi: The pilot went around and apologized to passengers for delay.

Punti negativi: Delay over 3 hours...

Punti positivi: The pilot went around to passengers and apologized foe delay.

Punti negativi: 3 plus hours of delay????

Punti positivi: Plenty of space since flight was empty.

Punti negativi: I have flown Alaska many many times and this was by far the worst service I ever received. The flight attendants were so very inattentive. I actually had to take my garbage, plastic cups and recyclables to the back where the flight attendant was sitting down, reading a magazine as she was eating her yogurt. I asked her if I could dispose of the items and she reluctantly answered without taking her eyes of the celebrity gossip magazine ... really??? Omg!! I couldn’t believe it!!

Punti positivi: It was not a full flight

Punti negativi: The flight crew ... they were not attentive at all.

Punti positivi: Delayed almost 3 hours.

Punti negativi: Little delay is ok but not 3 hours.

Punti positivi: Nothing

Punti negativi: If the flight was on time.

Punti negativi: Breakfast food selection was not very good. Catering was late so perhaps they had rushed preparation. The crew seemed ill-prepared.

Punti positivi: nothing

Punti negativi: Alaska canceled the reservation with zero notification because they had a problem with the payment.

Punti positivi: Nothing in particular

Punti negativi: Everything could always be better. Nothing was exceptional and so better is an easy problem to have for Alaska.

Punti negativi: Flight was delayed by an hour

Punti positivi: Crew was really attentive and professional

Punti negativi: The boarding was a nightmare. D gates at SeaTac is my least favorite since you need to be shuttled by bus to the play. At that point, your elite or first class status is thrown out the window since it's a free for all to get on board as they pack you in the bus like sardines. It delayed the departure by 30 mins. Also, Alaska should look at getting entertainment sets in the back of the headrests.

Punti positivi: It didn’t crash

Punti negativi: No canceling the flight 3 hours before the time to leave.