Trova voli economici per Jacksonville

Punti positivi: "Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again."

Punti positivi: "Very friendly crew. The meals are good, nice variety. Hot food is hot."
Punti negativi: "Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily."

Punti positivi: "Speedy boarding and good locker space"
Punti negativi: "Lack of room in seat especially with seat in front reclined."

Punti positivi: "Great crew. Very kind and efficient."
Punti negativi: "American carriers seem to enjoy poor seat ergonomics."

Punti positivi: "Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach."

Punti negativi: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."

Punti negativi: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."

Punti positivi: "The flight itself was good! The one from London to Delhi was better than from JFK to London"
Punti negativi: "I wasn’t told about my baggage were being delivered through different airlines the other day!"

Punti positivi: "My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!"
Punti negativi: "I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly."

Punti positivi: "The food was great. The flight attendants were very courteous and took excellent care of all passengers"
Punti negativi: "Long flight lol j/k can't help that. It was a great flight, no complaints"

Punti positivi: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Punti negativi: "food was meh at best, seats in economy are tight and there is no legroom"

Punti positivi: "Movies. Meals. Wine. Freq"

Punti positivi: "food was great!"

Punti positivi: "We paid for ecomony x which gave us priority check in and boarding plus first meal. Very impressed, we had an exit row seat and the flight attendant who sat opposite us was extremely friendly."
Punti negativi: "I wish the economy x seats weren’t located next to the toilets... it’s pretty bothersome with the noise, smells and light emitted"

Punti positivi: "Good food, entertainment, and comfort of the plane."
Punti negativi: "The plane was not really clean."

Punti positivi: "Comfort, cibo di buona qualità (non eccellente) e abbondante"
Punti negativi: "Scarsa pulizia"

Punti positivi: "While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew."
Punti negativi: "Delay in boarding - not clear why. Can never get the wireless entertainment system to work."

Punti positivi: "I thought the airline amenities were excellent and it was a seamless process getting on the flight. The flight attendants were very warm and accommodating. I felt immediately welcome as soon as I got on the flight. I liked that they were playful with my son and engaged him."
Punti negativi: "Nothing. We did leave a piece of luggage on the plane so hoping that things turn out okay."

Punti negativi: "Older media entertainment screen with hard to use touch interface."

Punti negativi: "the food selection did not meet my diet restrictions. Found it hard to avoid due to hunger over the duration"

Punti positivi: "Plane was about 30% full so plenty of room to stretch out. Friendly crew."
Punti negativi: "Flight left 50 minutes late because they'd lost the paperwork and had to get new copies.... not very professional! I can understand a delay due to weather or technical issues but losing paperwork shouldn't happen. The food portion was very small for an international flight."

Punti positivi: "Excellent"

Punti negativi: "Flight was cancelled ."

Punti positivi: "The flight crew from the mel to lax route were excellent. One was especially attentive to my 2 toddlers and gave me a bit of a break, something that has NEVER happened in over 40 flights traveling with children."
Punti negativi: "I think something was broken in our section (mel to lax) as it was uncomfortably hot and the flight crew tried to get it cooler but could not. I’ve never experienced a flight that was too hot, usually the opposite. It was stifling."

Punti positivi: "Excellent entertainment options, out stewardess was fantastic."
Punti negativi: "Cramped seats."

Punti positivi: "Very polite and helpful staff."

Punti positivi: "Crew was professional."
Punti negativi: "Couldn't stretch my right (window side) leg. Display quality was poor."

Punti positivi: "Virgin atlantic is the best airline with Dreamliner"
Punti negativi: "Nothing"

Punti positivi: "Helpful flight attendants"
Punti negativi: "Delay at the airport due to system down where agents had to check in everyone manually"

Punti positivi: "Fast check in Fast security line Upper Class Clubhouse Fast boarding Excellent onboard service Great crew"
Punti negativi: "Old entertainment system Although the seats can be turned into a bed they don't fully recline"

Punti positivi: "The crew were very friendly, and helpful. I also liked that the exit row that I was given had more than enough leg room, the dinner was really good for airplane food and snacks were great also. The attendant that I had for my section also told me that all food and drinks were free so they gave me a few extra adult drinks here and there which is a plus for how long the flight was going to be. The movie selection is great also having some on there that are still in theaters is a huge plus."
Punti negativi: "The boarding process seemed way out of order, they made so many mistakes and nobody knew what to do, then you have the pushy passengers that are sitting coach getting mad that you're boarding before them. Breakfast left me wanting something else, lets just say this if you are given the choice of something vs french toast, take the something."

Punti positivi: "A large selection of movies, shows and music to choose from. Flight crews were attentive and friendly."
Punti negativi: "The narrow space between each rows for passengers to move from their seats."

Punti positivi: "Entertainment system worked well. Good choices."
Punti negativi: "Food decent, but not enough fluids offered during flight . Was very dehydrated by end."

Punti positivi: "Neat plane, good food and service"
Punti negativi: "The entertainment screen was very dark. To bad since there was an ample selection of movies."

Punti positivi: "Plenty of snacks and great service, with comfy seats"
Punti negativi: "My luggage did not make it to destination :("

Punti positivi: "Purchased an extra 3" of leg room, which helped tremendously being that my husband & I are both tall. Flight attendants were friendly, helpful & attentative. There were plenty of beverages offered. The food service was adequate. So many options on the media screens on the back of the seats. USB ports were provided on the back of every seat as well."
Punti negativi: "Nothing!"

Punti positivi: "nice new seats"
Punti negativi: "The entre food top was torn, apparently opened before I got it, also there was no salad dressing. ATTN RICHARD BRANSON: Are you concerned for our environment? The head stewardess would not refill my sports water bottle after I asked her nicely, instead she poured water into a cup which she threw away, wasting plastic unnecessarily. I told her I did not like wasting plastic and she appeared to not enjoy what I had to say. This was the same lady who handed me my dinner. Rest of crew was great."

Punti positivi: "Great direct flight. Quit on the plane. Plenty of time to rest and sleep"
Punti negativi: "Nothing"

Punti positivi: "From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service"
Punti negativi: "Sound didn't work on some of the entertainment choices"

Punti positivi: "Nothing - except the toilets with tabs for lifting the seat & adjustable headrest. They forgot to load our toiletries overnight pack too!"
Punti negativi: "The 787 has vastly inadequate Economy toilets - ONLY 4! For 200 passengers. Inadequate lighting for,boarding, unable to activate reading lights until AFTER TAKEOFF = groping in semi darkness, BAD! No window blinds = woken up by blazing sun in middle of 11 hr night flight, even with sleeping pills my sleep was wrecked, even with eyemask. Passengers penned in on narrow aisles by trolleys, unable to walk around plane & risk of DVT. Passengers disempowered by restricted space, lighting, mobility. I want more control over my personal mobility &, lighting. Horrible headsets (bring my own). This flight departed 2.5 HRs LATE from JHB & the crew & cavin service was SLOW. NO requested second cup of tea brought - I waited 20 mins & climbed over trolleys to get another one, even though it was requested of cabin crew. Do they just ignore us? Or forget?"

Punti positivi: "I liked the food and refreshments and the on flight entertainment was good.."
Punti negativi: "I didn't like the boarding process.every other flight I've been on they board plane by rows.on this flight everyone was boarding at same time which was annoying and held up the boarding process.."

Punti positivi: "very incompetent crew carrying out orders for a very cheap airline."
Punti negativi: "There was nothing to like, attendants were rude, seating was horrible, No room, no snacks, counter persons were even worse, tried to contact virgin australia over 12 times for booking confirm and itinerary, no replies ever, none from HQ in Brisbane. Virgin has NO customer service whatsoever, all they want is to take your money online and do nothing for paying customers. "Paying Customer", remember who we are??? The ones that pay for the worst service in the world. Well done Richard Branson!!"

Punti positivi: "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"

Punti positivi: "Superior comfort, class, and style. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). SERIOUSLY the best airline."
Punti negativi: "Absolutely nothing. For a long haul flight, Virgin Australia is TOP NOTCH!"

Punti negativi: "cabin was nice but cold"

Punti positivi: "Getting off the stinky airplane...peeyoo!"
Punti negativi: "The three hour delay in departure."

Punti negativi: "My video monitor didn't work so I couldn't watch movies, asked the crew twice to help and they never did. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. Worst experience ever"

Punti positivi: "Very happy with everything"
Punti negativi: "Air conditioning"

Punti positivi: "Food and beverage choices excellent"

Punti positivi: "Liked the attitude of staff and comfort of 50% capacity."
Punti negativi: "There were costumers taking off mask and walking through plane."

Punti positivi: "Wouldn’t know about the crew. Short flight and didn’t see them enough to comment"
Punti negativi: "Crew"

Punti positivi: "The crew very professional. My flight was on time."

Punti positivi: "The crew had an amazing personality. They definitely enhanced my experience"
Punti negativi: "Nothing"

Punti positivi: "The flight crew could have been more attentive. Jackets and coats were not collected during preboarding until last minute, by then I had already put mine away."
Punti negativi: "No food was offered, short flight though, that’s okay, but the crew definitely could have been more attentive to the first class passengers."

Punti positivi: "The crew was very courteous and friendly"
Punti negativi: "Delays Why is it always a surprise for the crew that the plane needs to be de iced in the winter"

Punti positivi: "The crew was very attentive and had great personality. They anticipated any needs we had."

Punti negativi: "3 hours late!!!"

Punti negativi: "It felt like the flight attendant had a long day. Chairs weren't super comfortable."

Punti positivi: "Good on flight entertainment"
Punti negativi: "Tried to select my seat 2 weeks out from flight. Was told by multiple delta employees I can only change at the gate. Was unable to change seat and ended up getting downgraded to middle seat middle row. Rude flight staff that barked at the passengers"

Punti positivi: "Departure dealyed more than 2h."
Punti negativi: "Flight crew begging for good score/rating. They literally did nothing. No service. No nothing. Why would you get a 5 when you literally did nothing. Maybe a 3 at best. But pleading for a 5. Sorry. You get a 1"

Punti negativi: "It was all good ✈️"

Punti positivi: "Seat was hard, not much foot space"
Punti negativi: "My wife and Iasked for a snack, it was never delivered"

Punti negativi: "Late taking off. Let's leave on time"

Punti positivi: "Yes"
Punti negativi: "It was well executed flight"

Punti positivi: "The entire crew was amazing they were professional friendly and accommodating"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti negativi: "Flight Delayed > Pilot on Connecting Flight"

Punti negativi: "Too early for me to get up on New Year’s Day"

Punti positivi: "I did not like nothing"
Punti negativi: "Custom took for ever they only had 2 agents working and I Missed my fight to nyc"

Punti positivi: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Punti negativi: "Not enough legroom"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "ATL-JAX quick flight, comfy seats and you could actually roll your suitcase down the middle aisle. No entertainment on either flight. Drink service was available."

Punti negativi: "Almost an hour late leaving the gate."

Punti positivi: "Excellent very good good"
Punti negativi: "Good service good"

Punti positivi: "Everything was great, easy boarding, great idea (board ahead of your zone if you check bag free at gate), courteous staff, good food choices, arrived ahead of schedule, good movies."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "A3A"
Punti negativi: "Ĺ"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Loved the TVs"
Punti negativi: "The space was too small"

Punti negativi: "The flight was cancelled. Kayak should know that. I got about 15 message s from you about a flight that was cancelled 24 hrs ago. That is not helpful."

Punti positivi: "Flight was on time."
Punti negativi: "Did not appreciate Aeromexico/Delta changing my flight times after I booked, giving me a more than 7 hour layover."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "Plane was clean, easy boarding, crew was kind and attentive."
Punti negativi: "30 minutes late no explanations...."

Punti negativi: "Flight attendant took my complimentary new order but then forgot to bring me the food."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Entertainment"
Punti negativi: "The crew was extremely rude. I was skipped got beverages twice and when I rang the bell the flight attendant gave me a lot of attitude. No one likes to fly for 10 hours, I get it, but it was extremely unprofessional."

Punti positivi: "Delta never used to be my first choice in airlines, but of my recent experience with them has been excellent. The people from the counter to the plane have been professional and courteous. This is why I will fly with them more frequently."

Punti negativi: "I was sitting in the last row and the bathroom smell was hard to deal with."

Punti positivi: "Cabin service was coffee or water. Short flight tome of 45 minuted."
Punti negativi: "Only offered cookies...would have liked nuts."

Punti negativi: "Ottimo"

Punti positivi: "Nothing"
Punti negativi: "I'm a frequent flier and was treated poorly, seated in the last seat and last row despite paying more than $1,000 on ticket. Awful."

Punti negativi: "Late flt"

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti negativi: "The hard landing did not inspire confidence."

Punti positivi: "The plane was not so new or good"
Punti negativi: "The plane and the atention"

Punti positivi: "depart and arrived on time"
Punti negativi: "cramped in coach"

Punti positivi: "Everything but not the food"
Punti negativi: "Food was horrible"

Punti negativi: "Better boarding and entertainment"

Punti positivi: "Itinerary - hours of flight"
Punti negativi: "Dinner could have been earlier"

Punti negativi: "No WiFi despite paying. No Kosher food despite ordering."

Punti positivi: "Crew was excellent"
Punti negativi: "Nothing really. LH first class cabin is one of the best!"

Punti positivi: "Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together."
Punti negativi: "3 out of our 4 flights had some sort of delay."

Punti negativi: "We had a three hour departure delay in Munich"

Punti negativi: "Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone."

Punti positivi: "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Punti negativi: "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."

Punti positivi: "Very Organised and punctual"

Punti positivi: "everything from the boarding and check-in process to in flight comfort."

Punti negativi: "The in-flight snack - choice of two disappointing sandwiches."

Punti negativi: "The food was sub-standard, though it was described accurately as a snack."

Punti positivi: "Crew"
Punti negativi: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

Punti negativi: "All things were beyond airline control. Screaming children, weather delay, and moderate to heavy turbulence. Wind shear off the deck required pilot to punch through and stick the landing, but recovers well."

Punti positivi: "nice catering (free drinks is a pleasure), tickets close to the ones provided in earlier times"
Punti negativi: "a bit delayed,"

Punti negativi: "Boarding by rows would avoid people rushing to line up ahead of time."

Punti negativi: "Boarding by rows would avoid people rushing to line up ahead of time."

Punti negativi: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"

Punti negativi: "Good food, on time and semi comfortable seats"

Punti negativi: "Los Angeles to Frankfurt on an A380 was great. Flight to Tel Aviv was good. But trying to navigate around Frankfurt was very difficult."

Punti negativi: "Boarding from Nairobi was ridiculous. The plan was extremely uncomfortable."

Punti negativi: "It was not the same time because one hour and a half delays"

Punti positivi: "Can not fault anything"

Punti negativi: "See above. What a disaster!"

Punti positivi: "The crew was very accommodating."
Punti negativi: "I wasn't aware beforehand that I could request a dairy free meal."

Punti positivi: "Friendly cabin crew"

Punti positivi: "There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience."

Punti negativi: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc."

Punti positivi: "All"
Punti negativi: "Nothing"

Punti positivi: "coffee"
Punti negativi: "boarding was chaotic"

Punti negativi: "The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave."

Punti positivi: "Very friendly atmosphere at boarding gate & helpful crew on journey, plus surprisingly good food foe economy class made for positive feel to this trip. Add to it the fact I caught a movie I'd missed seeing at cinema plus even getting a few hours sleep, this was probably one of my better long haul flights in recent times."

Punti negativi: "We had 30 minutes delay"

Punti positivi: "Easy and efficient boarding. Flight attendants were very good. On time arrival."

Punti positivi: "I liked size of the lavatory ,food"
Punti negativi: "I didn’t like selection of movies and seat wasn’t that comfortable"

Punti positivi: "Nothing"
Punti negativi: "Lufthansa warse company ever fly with . everything was bad . delay like two hours , food only meat because No enough chicken and No socks to warm my foot because I was feeling cold ."

Punti positivi: "Height Space, good pilot and some of the food. Good landing and overall pilot skill."
Punti negativi: "For the whole journey I had a small child kicking, knocking, tapping behind me. Kept waking me up also nearly ten hours of whining. I was genuinely uneasy and uncomfortable for the whole trip. I think there should be a designated child with adult area as I really don’t think this is acceptable. It is stressful enough traveling for 30+ hours this really is not welcome."

Punti negativi: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."

Punti positivi: "It was a short flight."
Punti negativi: "I was allergic to ingredients in the in-flight meal. There were no additional options left by the time food got to me. The crew was indifferent about my allergy and seemed offended when I returned the food uneaten."

Punti positivi: "Nothing. It was ok at best which is fine on a good day."
Punti negativi: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Punti negativi: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."

Punti negativi: "Not entertainment at all"

Punti positivi: "We were traveling to cancun, the best part is we picked up our bags just in our final destination."

Punti positivi: "Everything was great. The crew couldn’t have been more friendly or accommodating. It was a very enjoyable experience."

Punti positivi: "Meal was good."
Punti negativi: "No entertainment system. Crew wasn’t attentive. Check in experience was bad, no ability to check in for your connecting flights, you have to make adjustments at the next airport which limits seat selection."

Punti positivi: "-Flight attendants were wonderful, courteous, and attentive to all. -The pilots kept us informed of the status of the flight -The flight departure and arrival were on time as promised."
Punti negativi: "-nothing"

Punti negativi: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"

Punti positivi: "Great service, comfy plane, smooth ride."

Punti negativi: "The gate was moved three times."

Punti negativi: "Free wifi"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Punti negativi: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Punti positivi: "Crew is excellent, polite and personal!"
Punti negativi: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Comfort"
Punti negativi: "Internet"

Punti positivi: "Nice crew, good food."
Punti negativi: "Both bathroom were not working in business class area."

Punti positivi: "The crew was professional & friendly"
Punti negativi: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Punti negativi: "When its rain we shouldn’t walk to the air plain"

Punti positivi: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Punti positivi: "Flight and the crew!"
Punti negativi: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Punti negativi: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Punti negativi: "Troppo ritardo"

Punti positivi: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Punti negativi: "Everything was very good."

Punti negativi: "Boarding was very slow."

Punti negativi: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Punti positivi: "Crew was ok."
Punti negativi: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Nothing!"
Punti negativi: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Punti negativi: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Punti positivi: "the crew was nice"
Punti negativi: "Seat confort on long flights, leg rooms,"

Punti positivi: "The crew was very nice"
Punti negativi: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Punti positivi: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Punti positivi: "Crew was good"
Punti negativi: "Food"

Punti positivi: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Punti negativi: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Punti positivi: "Good comfortable seat with extra leg room. Pleasant crew."

Punti positivi: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Punti negativi: "Boarding could be better"

Punti negativi: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Punti positivi: "Light snack and complementary wine"

Punti negativi: "old screens and entertainment system leg room to small"

Punti negativi: "Very slow service at checkin, was not even available when I arrived at the airport"

Punti positivi: "Crew was great, very nice"
Punti negativi: "Not enough legroom"

Punti positivi: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Punti negativi: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Punti positivi: "Good entertainment options. Nice flight attendants"
Punti negativi: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Punti positivi: "Easy to board and easy flight."

Punti negativi: "Flight departed 35 minutes late"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Friendly attendants. Decent food, and frequent snacks and beverages."
Punti negativi: "No charging ports for electronic devices."

Punti positivi: "Good service onboard, good food. On time."

Punti positivi: "Flight crew was fine. Food was good."
Punti negativi: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Punti positivi: "Lovely staff, good food, great movies."

Punti negativi: "Two hours delay in the start."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Loved the service...everything was excellent"
Punti negativi: "The bus class seat was a bit narrow at the feet"

Punti positivi: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Punti negativi: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Punti positivi: "The crew service is impeccable. Ground services very friendly and professional."
Punti negativi: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti negativi: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Punti positivi: "The crew were great but the entrainment socket on my seat was broken so I couldn’t watch anything"
Punti negativi: "Making sure everything works properly"

Punti positivi: "Good enough amount of leg room. Easy to checkin online."
Punti negativi: "Boarding was a bit of a nightmare. Seems some people were directed to the rear of the plane when they were sitting at the front and visa Versace so they were trying to pass each other in the isle."

Punti positivi: "Premium Economy was very comfortable"
Punti negativi: "Food was delivered in a hurry just after we embarked A bit more relaxed would have been better"

Punti negativi: "Cibo"

Punti positivi: "Short flight"

Punti negativi: "A great flight!!"

Punti positivi: "It's like Air India the crew is old and cant serve the aircraft. Nothing I liked. Flight was very old. Waste if money."
Punti negativi: "Change the aircraft. Give us new aircraft or at least inform passengers this is old aircraft so we don't book. Premium economy price was very high. No service. Entertainment tv 4inc which doesn't work. Seats uncomfortable. It's better to travel will Emirates.i have no words why did I travel in BA."

Punti negativi: "was a packed old plane. It left nearly 2 hours late without any proper explanation food was awful the service was dull. It was a very bad experience overall and checking in and making my reservation was bad because all the information BA already has about me I had to re-enter including my passport."

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "yes seats were more comfortable and more leg room than the other airlines I have used"
Punti negativi: "It was all pretty good and despite leaving a little late we got there on time"

Punti positivi: "Tutto bene"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti negativi: "Just wish there was another few inches width on seats"

Punti positivi: "Nothing particularly"
Punti negativi: "Food was awful"

Punti negativi: "ok when in Malaga I asked for wheelchair at Gatwick as I had pulled a muscle in my back and it was hard to walk got to Gatwick No wheelchair had to walk not very good"

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti positivi: "Nothing."
Punti negativi: "Ordered special meal, did not get it so did not eat. Cabin crew unfriendly. Old aircraft so could not hear the announcements. Screen did not work. Bags took ages to come out despite being priority. BA has definitely gone downhill."

Punti positivi: "Nothing. Flight attendant throws the tray of food all over me. Never apologize Worst flight ever I'm a Gold Frequent Flyer. No more!!! Good Bye British Airways Hello Cathay Pacific!"

Punti negativi: "Tempo di off-boarding"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti positivi: "Yes they were so amazing"
Punti negativi: "Boarding procedures need to be improved upon"

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti positivi: "On time"

Punti positivi: "I got up to use the toilet after we were allowed to leave our seats then the next thing I knew we were getting ready to land! Qiuck journey amazing!"
Punti negativi: "The quickness of the journey"

Punti positivi: "The plane got from a to b safely"
Punti negativi: "The food was dreadful. Both the gluten free and regular meals. Tasteless and unimaginative. Very dodgy landing. The time of arrival given by the airline prior to flying did not take into account the fact that the clocks went back. So our pickup was delayed. Not good at 4 am"

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti positivi: "Fast service. No delays. Free baggage check in"
Punti negativi: "Not so much as a free water let alone tea or coffee"

Punti positivi: "Was delayed by 45 mins but managed to turn plans round quickly and get back faster than planned"
Punti negativi: "Nothing"

Punti positivi: "Our flight was good"
Punti negativi: "The bag drop off was awful, we queued 3 times and every time we got to the front the machine stopped working. Not enough staff to help solve the computer issues as there was one member of staff across all the drop in machines. Very frustrating to have to continually join new queues."

Punti negativi: "Finding out that I had to pay more for my bag."

Punti negativi: "It was a two hour flight, we did not get the opportunity to buy a drink and food until an hour and forty minutes into the flight. This is not acceptable."

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "Nothing. Delayed. Waiting around a lot. No satisfactory explanation."
Punti negativi: "Delays. Poor communication. Disappointment that you can now count on BA to be worse than just about all other airlines."

Punti positivi: "Quick boarding, better than expected catering and a quietly efficient team in club."
Punti negativi: "Zero to complain about."

Punti positivi: "Excellent, courteous crew. Flight punctual."

Punti positivi: "Good leg room, good service from staff and left early"
Punti negativi: "Did not have food so can't comment but tea was cold, however cabin crew more than happy to change it. no other negatives to think of"

Punti negativi: "paying over £200 for a one way 3 hour ticket and having to buy food on the plane."

Punti positivi: "Level of information"

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"