|Rotta principale||Atlanta Internazionale di Atlanta-Hartsfield-Jackson a Atlanta Internazionale di Atlanta-Hartsfield-Jackson|
|Aeroporto principale||Atlanta Internazionale di Atlanta-Hartsfield-Jackson|
Punti positivi: Aircraft clean and crew very personable. It was the second day that refreshments had begun to be served again onboard.
Punti negativi: Tough to understand the gate agent announcements.
Punti positivi: crew was amazing
Punti positivi: HORRIBLE EXPERIENCE DO NOT FLY WITH AREOMEXICO!!!
Punti positivi: We like how delta still has the middle seat open. Makes it feel more comfortable. Also the loading the back of the plane first. Always was a smart idea, glad it’s finally happening.
Punti negativi: The plane change in LA was confusing & not very clear.
Punti negativi: The plane change in LA was confusing & not very clear.
Punti negativi: No good on flight
Crew don’t have any idea what day are doing on the flight
Way the WiFi don’t work I don’t know
Punti negativi: The exit row 12B kept making a high pitch squealing noise...very unnerving
Punti negativi: The exit row door in 12B kept making a high pitch squealing noise...very unnerving
Punti positivi: Flight experience was good
Punti negativi: Delayed bording 1.5 hours due to staffing issues
Punti positivi: Clean safe comfortable plane seats. friendly staff.
Punti negativi: A small credit for miles as the Wifi didn’t work.
Punti negativi: Great trip!
Punti positivi: Though departure was delayed, arrived at destination on time!
Punti negativi: Entertainment options
Punti negativi: Need display screens for entertainment.
Punti negativi: Snacks, and drinks
Punti positivi: Very comfortable
Punti positivi: Excellent crew.
Punti negativi: Gate agents were a little snippy.
Punti negativi: We are just tired of spending a lot on tickets and receiving the most minimum of a snack and drink on flights.
Punti positivi: The crew was great and very friendly.
Punti positivi: Everything
Punti negativi: Delta is always a step above the rest.
Punti positivi: The little food packets were cool and convenient.
Punti positivi: Upgrade to comfort plus was a bonus!
Punti negativi: Nothing. Flying sucks with the pandemic, but delta is doing a great job!
Punti positivi: The crew was nice.
Punti negativi: N/A
Punti positivi: Crew was great, cabin was clean
Punti negativi: Wi-Fi was very spotty.
Punti negativi: Less announcements about masks we get it
We don’t need instructions on hand washing
Drink service needed
Punti positivi: I loved all the updated COVID protocols and the commitment to a safe comfortable flight. The crew did everything possible to ensure the trace experience was as smooth as it possibly could have been and showed a great deal of patience with my family of five that moves kinda slow sometimes.
Punti negativi: Biscoff cookies in every snack bag. Those cookies one of the most integral parts of flying delta for me
Punti negativi: This plane was too full for social distancing. I was really skeptical about this flight as it relates to the COVID pandemic.
Punti positivi: Boarding
Punti negativi: Food
Punti negativi: Passengers not jumping up as soon as we reached the gate even though they were asked to stay seated until their route was next off.
Punti positivi: The cleanliness, the upbeat and sweet crew, the pilot did a great job taking of and landing, and controlling the turbulence. Communication was great.
Punti negativi: More leg space
Punti negativi: Having cocktails available on-board
Punti positivi: The crew amd aircraft was wonderful
Punti positivi: The crew was amazing.
Punti negativi: Nothing
Punti negativi: Wifi would not work
Punti negativi: Seat comfort and snack choice.
Punti negativi: Excellent experience during covid times.
Punti positivi: Seats were good
Punti negativi: Flight was delayed on both ends
Punti positivi: Great crew
Punti positivi: If they hadn’t of given my seat away, I’m sure there would have been something I’d liked.
Punti negativi: I had been checked in since the day before my flight and for some reason, because I wasn’t at my connecting gate 30 min prior to when they started boarding, the gate agent gave my seat away. I had to wait several hours for the next flight.
Punti positivi: Is definitely more organized. Hope it stays the same when things come back to “normal”
Punti negativi: Some of the seats were not able to recline, and it was so uncomfortable.
Punti negativi: It was the most mediocre flight I've taken in a long time. And I still had to pay $100 for an exit row instead of a regular seat. Really? $100 for no recline, no underseat storage, and nothing more than cliff bars and goldfish crackers? Delta.... You can do way better
Punti negativi: Boarding announcements were hardly audible. We chose comfort seats for extra payment but that still did not turn out to be comfort class. Seat classes are confusing.
No temperature was taken before boarding.
Punti negativi: 40 minute flight delay and my luggage was lost/stolen.
Punti positivi: Comfortable and safe flight.
Punti negativi: I was really surprised that economy seats were not blocked off for COVID. They are tight enough as it is and I used SkyMiles to upgrade my seat and sat in a seat that was no different from economy and sat next to someone as well.
Punti negativi: Our depart time was 1pm and our actual departure didn’t happen until 11pm. On and off the plane multiple times for mechanical failures for 10 hours. Delta had no plan and there were no hotel rooms. They diverted a NY flight through Atlanta waiving the covid restrictions to get us all on the plane. They Put us in a hotel In Atlanta, which was nice and convenient, but it was 2am when we went to sleep and backup at 6am to catch our flight. Not the way we wanted to end our amazing Key West vacation.
Punti positivi: La tripulación muy amable!!
Punti negativi: The wheel to my luggage broke off in deltas care so if that could have not happened it would have been way better.
Punti positivi: We've always enjoyed flying Delta and this trip had been just as nice as the previous ones we have taken through this airline.
Punti negativi: Our stewardess/stewards seem to be incredibly cranky on this trip and very unapproachable. They must have been having an "off" day I guess.
Punti negativi: Soda or coffee served during the flight could have enhanced their service.
Punti negativi: The snacks were good, but they should have offered some drink selections.
Punti negativi: Overall not bad. Food service can be better but it is due to the pandemic currently. Overall excellent flight!
Punti negativi: Once the pandemic is over, I am sure some things like food service will improve.
Punti negativi: Superior customer service
Punti negativi: Love flying Delta superb customer service
Punti negativi: No leg room on this plane
Punti positivi: It was nice that middle seats were not filled.
Punti negativi: It was silly that the flight attendant said we had to pull mask up between bites of food.
Punti positivi: Fue muy buen vuelo y el personal muy amable Gracias !!
Punti negativi: Lo q mas me gusto q fue un vuelo a tiempo y amables el personal
Punti positivi: Fue un vuelo muy tranquilo y todos muy amables gracias!!
Punti negativi: Muy cómodo el avión y el personal